[Resolved] BookMyShow — Fake theatre name and address given | |||
Sir maine 4 ticket bookmyshow s3 airlift ki li jo samrat theatre sakarpur ka tha. Jab mai diye hue address pe pahuche to vahan pe isnam ka koi theatre hi nai tha . Ab mere paisa kaise refund hoga. Aaplog pahaee verify kar thetre kyu nai aad karte. Ab mai aapki complain cosumer firum me karunga agar mere paise refund nai hua to. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 27, 2016 BookMyShow Customer Care's response Hi Rajan,
We are sorry to know about the trouble this incident has caused you and are having this looked upon by our concerned team.
Please allow us sometime to get the details checked.
We'll get back to you here.
Appreciate your patience.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Verified Support Feb 07, 2016 BookMyShow Customer Care's response Hi Ranjan,
Thank you for being with us while we were reviewing your concern.
We got this checked with our respective teams and believe that the address mentioned on website and app is the same as where the cinema is located at.
To be double sure we also took this up to the cinema authorities and have concluded the same and hence we would not be able the transaction.
Hope you understand us too.
Thank you for being our valuable customer.
Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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