[Resolved] BookMyShow — Get back refund amount which deducted from my bank account for unsuccessful movie ticket booking

naikadi90

from Mumbai, Maharashtra

Address:	400074
Website:	www.bookmyshow.com

Hi,
My name is Adi Naik from Chembur . on 01/05/16 at about 9-10pm i was book 2 tickets of sairat movie and showtime was 1.15 pm with rupay card of Dena Bank of Trombay Branch.But due to some reasons it failed but, a message from Dena bank came Rs.316.96 has been deducted from my account but ticket not booked so that i want refund of money as soon as possible...

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Jun 18, 2016

Complaint marked as Resolved

Verified Support

May 17, 2016

BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

tutun roy

from Bhubaneshwar, Odisha

I have registered for lucky draw for T20 final tickets. But I have not yet received any intimation in regard of the draw till date. It is also not known whether the draw has already been done and tickets issued.

BookMyShow Customer Care's response, May 17, 2016

Verified Support

Hi,

Greetings from all of us at BookMyShow !

Winners were notified through an email/ SMS.

Winners were announced on the basis of the lucky draw & the lottery process is monitored and audited by a reputed auditing agency, to ensure transparency, fairness and efficacy.

Since it was a luck draw it calls for any lucky customer to be a winner.

We had people all across the globe participate for the registration.

We're the service providers for this event.

Hope you understand us too.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative