[Resolved] BookMyShow — I have registered for 3 tickets ,but I can't take Debit Card there at the theatre, So would it be a problem?

SachinKataria

from Delhi, Delhi

Address:

New Delhi, Delhi

I asked my friend to register 3 tickets of bookmyshow for me and 2 of my friends. He registered. And now, the thing is he will not be there, so I will not be able to show the Debit Card on theatre window. So, will it create a problem. Please reply as soon as problem.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Oct 08, 2014

BookMyShow Customer Care's response Dear Sachin,

We do understand your view on the situation on your query. We would like to inform you that tickets booked online are only handed over to the card holder on presenting the confirmation mail/sms along with the credit/debit card used while transacting.

In case of the cardholder's absence the person collecting the tickets needs to present the authorisation letter along with the photo copy of the front and the reverse side of the card used for transacting(For security we recommend you to scratch off the expiry date and cvv code)

We understand the importance and sensitivity related to the sharing of such personal information and the security of the same would never be compromised from our end. Hence we always upfrontly request our customers to scratch the CVV and the Expiry date of the card in order to avoid any discrepancies.

You having pleasant ticketing experience with BookMyShow in any manner is our priority.

Thanking you,

Team BookMyShow.