[Resolved] BookMyShow — I lost my money by booking the tickets but the tickets are not booked

Pavankumar Kasa

from Dhule, Maharashtra

Address:	Chennai, Tamil Nadu
Website:	book my show

I lost my money but the tickets are not booked nearly i tried so many times to get the tickets this is the second time facing the problem you should respond to this conplaiant as soon as pissible and to get my money back my mobile no is [protected] my email id is [protected]@gmail.com please slove my problem as soon as possible so i am taking.leave slove my problem

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Nov 5, 2016

Complaint marked as Resolved

Verified Support

Oct 02, 2016

BookMyShow Customer Care's response Hi Pavan,

As per our previous correspondence, we hope your query has been addressed.

Thank you for being our valuable customer.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

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Comments

Rakshurashu

from Bengaluru, Karnataka

Instead of booking for Sunday, i have booked it for Monday, can you please help me here...

Booking ID: LKTHOOMF95S6TT

BookMyShow Customer Care's response, Oct 2, 2016

Verified Support

Hi,

Your view on the situation is very important to us.

As per the updates, we understand that the show was cancelled against the booking id LKTH00MF95S6TT and the entire amount has been refunded from our end.

Be assured, the amount should ideally reflect within 5-7 working days.

Hope this resolves your concern!

Thank you for your time.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Harish Ramachandra

from Bengaluru, Karnataka

I was booking for mungaru male 2 movie in book my show app, And it asked me otp message twice And I entered, my money is deducted twice each ticket cost is 200+tax but amount deducted is 894.7 ruppees, I tried to call book my show customer care many times, but they aren't responding, call is rejected automatically. please help me.
Thank you.

BookMyShow Customer Care's response, Oct 2, 2016

Verified Support

Hi Harish,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.

In case you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.

For better clarity on your concern, we would need the contact details entered while transacting.

We are looking forward to assist you.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.