[Resolved] BookMyShow — Internet handling fee | |||
Why ur taking internet handling fee? In 2014 govt declared no handling fee for online movie ticket, Give me details about this Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 05, 2016 BookMyShow Customer Care's response Hi Rahul,
The internet handling fee is a service charge that we are entitled to charge for providing customers the convenience of booking tickets from their comfort zone without having to access physical points of sale.
The internet handling fee is our bread & butter. It’s how we make our money, to ensure that you get the best of service. We always charged a fee which was levied for Online Bookings.
A notification prohibited us to do so for a while. Since the courts have stayed it, we've resumed charging it & try keeping it reasonable.
We believe in being transparent to our customers & clearly show you the amount charged on the ticket price before proceeding to payment.
Hope this information is helpful.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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