[Resolved] BookMyShow — Money deduct form bank Ac but didnt get ticket

vijaysarkheliya

from Surat, Gujarat

Address:

Surat, Gujarat

Book My show Booking ID : RJHM003UCRQDSR Payment Id : 58658023 Bookig Date : 30-July-2015 Complain Ticket ID : #722091 (Mr. Chadan – Bookmyshow Customer care person) I booked ticket thru apps and I got mail as well as message confirmation regarding booking, When I will reached to collect ticket from ticket counter they told me that your ticket is not booked and they have no confirmation from bookmyshow, I drop mail to get my refund from bookmyshow, but after a 7 days no one properly reply me. Can you please help to refund money ?

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Complaint marked as Resolved

Verified Support

Aug 23, 2015

BookMyShow Customer Care's response Dear Customer, Really sorry to know what happened at the venue. You having a pleasant ticketing experience is what we work hard for and did investigate your concern to the core. We hope our telephonic conversation has resolved your query to your satisfaction. The refund against the booking booking id was processed from or end on Aug 6 2015 4:03PM Hope you are in receipt of the refund. In case of any difficulties, please write to us at [protected]@bookmyshow.com or LIVE CHAT with us. Our team would love to serve you. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Regards, Team BookMyShow