[Resolved] BookMyShow — money got deducted and showed transaction sucesfull.but i didnt get the tickets in mail or phone

sai kiran Varma

Address:

Chennai, Tamil Nadu

I booked two tickets for the hobbit movie to be screened in Inox chennai arcot road for Sunday (21/12) 4 15 show through bookmyshow today morning (19/12) .The money was deducted through my account but till now I haven't received any message or mail regarding the tickets.Please look into the situation or refund my money.Transaction reference number is IG001MGK15 or[protected] .There are two reference numbers in transaction page.pls resolve the issue.[protected]@gmail.com

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Complaint marked as Resolved

Verified Support

Dec 24, 2014

BookMyShow Customer Care's response Dear Customer, Your view on the situation is very important to us and we regret the inconvenience caused to you. As per our telephonic conversation, we hope that you have received an appropriate response for your query and it has been resolved to your satisfaction. The refund for the unsuccessful transaction on[protected]:45:25 has already been initiated from our end on[protected]:40:25 and should reflect in your account within 10 working days. Please wait for the mentioned period and check your updated bank statement for the reversal. In case of any discrepancy, please email us the screenshot at [protected]@bookmyshow.com and our team will look into it. Assuring you best of our services at all times. In case of any more assistance please feel free to write us at [protected]@bookmyshow.com or you can contact us on[protected] we are just a call away or you can even chat with us. Thanking you, TeamBookMyShow