[Resolved] BookMyShow — Movie tickets were paid for, however the theater has sold our tickets to someone else even | |||||
We had booked 8 tickets for a first day show for kabali, the amount was paid in full for the tickets. However when we reached the theatre the tickets were sold to someone else. No one had contacted us letting us know that the tickets were not available. We wasted two hours driving to the theatre only to know the tickets were sold out. I called book my show and they said it's the theatres fault, since that did not mention to them on the tickets not available. End of the day, book my show refunded the cash for the tickets, however this is not good business practice and i had to end up wasting my time and effort, paying more for the tickets and spending twice on the conveyance. I need compensation for the lost time. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved | |||||
 1 Comment | |||||
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+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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We sincerely regret the level of discomfort you have faced while transacting with us.
The said transaction has been initiated from our end due to technical issue .
Ideally the amount does hit the account within 5-7 working days or 10/12 working days in case of nationalized bank.
You may note down the reversal code 005141
Please quote the above mentioned reference code to your bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the statement in case of any discrepancies. ( on [protected]@bookmyshow.com )
Our sincere thanks for your time and consideration.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.