[Resolved] BookMyShow — No confirmation of transaction and booked ticket twice--Refund

ANIL30672

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I did second booking for same movie and timing was initiated because of non receipt of SMS or Transaction successful screen on my computer. Now I have 3 transactions dated 16th July 2015 out of which 2 are confirm booking against the booking id W63GC6W and WBWUQFG and other is unsuccessful transaction for which your tickets were not booked. I wanted to book one of the booking as this was due to their site slowly ness and non response. NO SMS after booking. complaint ticket was created when contacted. no is :Ticket Id [#649397]

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Complaint marked as Resolved

Verified Support

Aug 20, 2015

BookMyShow Customer Care's response Dear Customer, We value you as our customer and are sorry about the trouble caused to you. As per our telephonic conversation, we hope your query has been resolved to your satisfaction. The refund against the booking id: W63GC6W was processed on Jul 31 2015 1:58PM. Hope you are in receipt of the refund. In case of any queries, please feel free to write to us at [protected]@bookmyshow.com or LIVE CHAT with us. Our team is available 24/7 for your assistance. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.