BookMyShow — No option to cancel ticket | |||
Iam really dissapointed by book my show and the theatre associated about the non availibility for canceling the confirmed ticket. I made this booking with id confirmed WJRW3F2. However due to some last moment changes i had to change my plan and wanted to cancel the ticket but to my surprise there was no option atall to do the same once booked. This is so cheap game of doing business where i didnt utilised my ticket to watch the movie but still the theatre and bolk my show enjoyed getting my money for their business. I guess they arent doing any welfare show and neither iam as a consumer. But i really hate and dissapointed by the way things are systemised as neither the book my show nor the theatre people showed interest in cancelling the ticket or any alternative to compensate on the same...i would never make any booking further online as i find this so pathetic and cheap strategy for making money. Shame on you book my show and the thetres associated with that. If you guys really care about the customer then you could have some alternative to the same. Was this information helpful? | |||
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Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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Your view on this situation is very important to us.
We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.
Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.
Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end.
Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.
Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.
Assuring you of our best services at all times.
Regards,
Team BookMyShow
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