[Resolved] BookMyShow — Non Refund of Ticket from Bookmyshow

555sunny

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh

It is very surprising that the customers can not get refund in case he cancels movie ticket booked through it. I do not know how it is happening in a country like India. Simply by writing on website that booked tickets can not be refunded, will not help to take away the rights of customers.

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Complaint marked as Resolved

Verified Support

Aug 23, 2015

BookMyShow Customer Care's response Dear Customer, Providing you a good ticketing experience is what we aim at. We do understand your view and would have loved to help you out, if a cancellation or change in your bookings was possible. Once a transaction is confirmed, the seats are sold at the cinema's end, we being a ticket aggregate, have to abide by the rules laid by the cinemas & cannot make any changes in your booking. These tickets can be gifted/authorized to your family/friends and you could bring a smile on their face. Hope you understand us too . For any queries, pls write to us at [protected]@bookmyshow.com or LIVE CHAT with us. Our team is available 24/7 for your assistance. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Regards, Team BookMyShow