[Resolved] BookMyShow — Not received my reimbursement of cancelled transaction

Sachin A B

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I booked 2 tickets on bookmyshow on 17 Aug 2015 and after my transaction I got an error and bookmyshow said they received the money and said they will revert my money back as it was not successful. After mailing them couple of times they gave me complaint number and now they are not replying to my mail. My complaint no. Is 691133

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Aug 23, 2015

BookMyShow Customer Care's response Hi Sachin, As per our telephonic conversation, the amount charged against the transaction done on 17th July has been refunded from our end on 18th August and should reflect back in your wallet within a max of 5-7 working days. Please check your updated wallet to see the reversal amount. In case of any discrepancies, share with us the updated wallet statement from the date of transaction till today at [protected]@bookmyshow.com or LIVE CHATS . Thank you for being our valuable customer. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.