[Resolved] BookMyShow — not refunding money

shivam pathania

from Mumbai, Maharashtra

Address:

Mohali, Punjab

I had booked 2 tickets of movie pk for wave cinemas on 20th of December 2014 from mobile number [protected] . The movie tickets were not booked but my debit card was charged. It has been more than 15 days but I still have not got my money back. Even after contacting book my show helpline number, I still didn't get any positive response. They have been avoiding my calls or are saying to wait for 10 days, whereas ten days are already over. If I don't get my money refunded I will contact higher authorities. Pushpanjali Pathania Contact number [protected]

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Complaint marked as Resolved

Verified Support

Jan 23, 2015

BookMyShow Customer Care's response Dear Customer,

We do understand your concern and are sorry for the trouble caused to you. We being ticket aggregates strive hard to provide our customers a good ticketing experience and wouldn't mind to go an extra mile to put a smile on your face. Ideally, it takes a maximum of 10 working days for a refund to reflect back into your account.

As per our telephonic conversation, we hope your query has been resolved to your satisfaction. Please check your updated bank statement for the reversal.

In case of any discrepancy, please email us the screen shot [protected]@bookmyshow.com. Our team shall look into it.

Providing you the best of our services is always at heart. For any queries, feel free to write us at [protected]@bookmyshow.com. You can also LIVE CHAT with us.
Thanking you,
TeamBookMyShow