[Resolved] BookMyShow — Offers

rajharish

from Pune, Maharashtra

Address:

Pune, Maharashtra

I was making a movie ticket purchase via Book my show. I used my hdfc card offer for a transaction on book my show however the transaction failed. I think they have been tricking people with their offers. Its not the first time that something like this has happened. They have been fooling a lots of people like this as a user cannot avail an offer more than once. They agreed to provide a replacement voucher only after a week but that is not good. My request is to please look into this and make them compulsory for them to return the offer money along with any fees as they will continue to cheat people like this and no one will have the time and money to fight for Rs 25-50.

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Complaint marked as Resolved

Verified Support

Aug 25, 2015

BookMyShow Customer Care's response Dear Customer, We do understand your concern and are sorry for the trouble caused to you. Providing you are good ticketing experience is always at heart and would surely investigate your concern. Ideally, it takes a maximum of 5-7 working days from the transaction date for a refund to reflect back into its account. Kindly share the contact number entered while transacting at [protected]@bookmyshow.com. We shall take some action immediately. For any queries, feel free to write us at [protected]@bookmyshow.com. You can also LIVE CHAT with us. Regards, Team BookMyShow