[Resolved] BookMyShow — Pathetic customer service in bookmyshow

pravinsrivastava23

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400056
Website:	www.bookmyshow.com

On 09th Sept.2016 I book ticket for watching movie freaky Ali on book my show platform and out of total Rs.418. 57, partially I paid by redeeming my Rs. 200 coupon issued by their channel partner chef my basket, and remaining 218.57 through debiting my credit card. Till date no refund I got and while enquiring to their herd of customer care executive they are confirming refund of money paid through credit card.
Money paid through coupon no future and now they advising me to arrange new coupon .

I advice you all never book tickets from book my show. They are fraud

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Oct 15, 2016

Complaint marked as Resolved

Verified Support

Sep 14, 2016

BookMyShow Customer Care's response Hi Pravin,

We certainly do understand the expectations of our valued and esteemed customers and really strive hard to live up to their expectations.

In order to check the transaction and give you a prompt resolution, we would require some more information from you. Pls help us with you booking details i.e. your email id and contact number entered at the time of transaction.

Hoping to resolve your query soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.