[Resolved] BookMyShow — plz refund me 809.88

mahendra0301

Address:

Jaipur, Rajasthan

sir last day i try to book movie ticket thru Paytm wallet. or my ballence was deducted from my Paytm wallet. but i got a error on bookmyshow app. i don't got any ticket. after then i got a msg from paytm that is "You just made a payment to BookMyShow Rs. 809.88 was deducted from your Paytm wallet" and then i book movie ticket by my visa card and then it was susess. plz sir refund me my first faild orfer 800rs money. thank you sir. plz reply me on my email address [protected]@gmail.com (mob. [protected]) paytm transaction id is 10CC061EFE79E248.

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Complaint marked as Resolved

Verified Support

Apr 15, 2015

BookMyShow Customer Care's response Dear Customer, Your concern is o[censored]tmost importance to us and have investigate your concern. As per our telephonic conversation, we hope your query has been resolved to your satisfaction. The refund for the failed transaction has been processed from our end. Kindly check the respective wallet history through which you transacted with us. The amount shall reflect in your account. In case of any discreapncies, please write to us at [protected]@bookmyshow.com along with the screen shot of the updated wallet statement or LIVE CHAT with us. Our customer care team are available 24/7 for your assistance. Regards, Team BookMyShow