BookMyShow — Refund for failed online ticket booking; about money | |||||
I am bharath. V (Cell no [protected]). I booked 2 tickets the junglebook' using bookmyshow.com for prasads large screen, hyderabad, for 6:15pm show for date 25th april 2016 using yes bank net banking After selecting seats and entering my account details, bookmyshow application displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'. But an amount of rs 593.66 was debited from my account. This transaction was done at around 10:15pm on 19th april 2016. So kindly refund my money to below account... Account details : yes bank Ac no : [protected] V bharath Ifsc code yesb0000295 Micr code[protected] Branch code 000295 City : suryapet District : nalgonda State : telangana Was this information helpful? | |||||
 3 Comments | |||||
Comments
Hi,
We perfectly understand your angst and we’re sincerely apologetic about the experience you had with us recently.
At times there are certain network congestion which may result in such occurrence
Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 5 to 7 working days and incase of a nationalised bank 10 working days.
The amount charged for this transaction would reflect in your account certainly and you may go ahead and book tickets for your desired show.
Hope this information is helpful. Thank you for being our valuable customer.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
We perfectly understand your angst and we’re sincerely apologetic about the experience you had with us recently.
At times there are certain network congestion which may result in such occurrence
Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 5 to 7 working days and incase of a nationalised bank 10 working days.
The amount charged for this transaction would reflect in your account certainly and you may go ahead and book tickets for your desired show.
Hope this information is helpful. Thank you for being our valuable customer.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
not able to pay
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Bookmyshow — Ticket Issue
I payed all the amount for my two tickets from my laptop and it showed booking confirmation and all.But when i logged my mobile with same id.It didn't show any tickets! Although it showed the older tickets which i have booked!
Please do something _/_