BookMyShow — Refund of amt

Address:500026

I had booked tickets for te3n movie at tivoli cinema hyderabad on 15/6/2016 through your portal but two seats were not alloted and amt was debited to my a/c i have received a msg stating refund for rs 273.20 has been processed on 15/6/2016 at 19.54 hrs and will be credited to my a/c in 10 working days but so far not got anything Totally i had booked eight seats of which six were alloted in the first booking the second booking of two seats had failed kindly refund the amt at the earliest
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I had booked tickets from BookMyShow.com for a movie at Movie Time -Raja Garden( New Delhi). But due to certain reasons, I wanted to cancel my ticket.How i refund the amount please suggest me please issue the query form the customer

Regards,
Paras.
I don't now how to show tickets in theatre plz help me I book tickets first time on book my show so plz help me
Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.

For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Hi Paras,
We certainly do understand the expectations of our valued and esteemed customers and we really strive hard to live up to their expectations.

We being aggregates, post the transaction is successful, have zero authority for the said transaction.

We did get this investigated with our technical team and as per the updates received, there was no error on our website/app and bookings were going through swiftly hence, we would be unable to refund the said transaction.

In cases like these, you could opt to gift those tickets to your friends or somebody who'd want to go for that show on your behalf.

Hope this resolves your concern.

Regards,
Team BookMyShow


Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Hi Zaid,
We know this must have caused you trouble. Please accept our apologies for it.

Visit our website in.bookmyshow.com select the preferred region, movie, date, venue, seats and proceed to pay.
Fill in the required details like the contact number, email id and proceed to pay.

Choose the preferred mode to pay and the click on Pay Now. You get a confirmation SMS and email on the contact details entered while transacting instantly as your transaction is confirmed with us.

Just show the confirmation SMS at the counter and collect your tickets.

Regards,
Team BookMyShow


Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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