[Resolved] BookMyShow — REFUND OF DOUBLE DEDUCTION

KANWALJITKAUR

Address:

New Delhi, Delhi

SIR I HAD BOOKED SEVEN MOVIE TICKET FROM BOOK MY SHOW ON 6TH AND 7TH NOV 2014 ;CHAR SAHIBZADE' THROUGH PAYTM, BUT THE AMOUNT OF TICKET DEDUCT FROM MY BANK TWICE. A SUM OF RS 578/= REFUND TO PAYTM WALLET BUT BALACE TWO REFUND IS PENDING I.E. RS 1357 AND RS.257 APPROX. YOU R REQUESTED TO KINDLY REFUND MY EXCESS PAYMENT IMMEDIATELY. REGARDS

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Complaint marked as Resolved

Verified Support

Dec 03, 2014

BookMyShow Customer Care's response Dear Ms. Kaur,

We are sorry about the problems you faced while transacting. You may have faced bad/ failed transactions on while using BookMyShow. Ideally the amount is refunded back from our end within 4 hours and is reflected in your within 10 working days from the transaction date depending upon your card issuing bank. By now you must be in receipt of your amount, in case of any discrepancy, please email us the screen shot of your updated bank statement at [protected]@bookmyshow.com and we will look into it right away.

Our team is available 24/7 at your service and please feel free to contact us at [protected]@bookmyshow.com or Live Chat with us. Would love the opportunity to assist you.

Thank you for your kind co-operation and patience. Your concern is very important to us.

Thanking you.
Team BookMyShow