[Resolved] BookMyShow — Regarding Refund on online Booking

Ramakanth22

from Bhongir, Telangana

Address:

Hyderabad, Andhra Pradesh

I have booked 2tickets for movie "bhajrangi Bhaijaan" on 23rd july 2015around 10:30 AM for 3.20 pm show On 26 july 2015at inox Parameshwari mall, hyderabad through HDFC net banking, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of rs 335.02 was deducted and i didnt get my tickets. I have sent a mail to helpdesk but no response from their end. Plz solve my problem asap.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Aug 23, 2015

BookMyShow Customer Care's response Dear Customer, Providing you are good ticketing experience is always at heart and would surely investigate your concern. Ideally, it takes a maximum of 5-7 working days from the transaction date for a refund to reflect back into its account. Kindly email us the contact number entered while transacting at [protected]@bookmyshow.com. We shall take some action immediately. Our team is available 24/7 for your assistance. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Regards, Team BookMyShow

Related BookMyShow reviews

View all 1528 BookMyShow Reviews

Comments

priyashona

from Tumkur, Karnataka

yesterday i was booked movie ticket with help one service person. i was tell them i want to ticket 29th july. when i got a mail after 1clock for my mistake was i didn't check date.today is happen is going. firstly i fell very bed for today my mom birthday. i want surprise my mom.but is happening she not enjoy for our mistek.and already show is going on.please get back to reply.really very bed experience.i am not happy with you.l