[Resolved] BookMyShow — Ticket Amount Refund

swati_2407

from Ludhiana, Punjab

Address:

Bhopal, Madhya Pradesh

We have tried doing the booking for the movie "Queen" date - 20.03.2014 in bhopal at Inox - C21 mall for the 6:50 PM Show using our HDFC CC Account. But our transaction failed and the booking of seat was not successful. but the amount of the booking has bee debited from our account.

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Complaint marked as Resolved

BookMyShow customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2014

BookMyShow Customer Care's response Dear Mr. Sachdeva,

We regret the inconvenience you faced while transacting on our website.

As per our telephonic conversation, our database reflects two unsuccessful transactions on 20th Mar 2014 for the movie Queen and for which your tickets were not booked.

In case of being charged for the unsuccessful transaction the amount would be refunded to your account within 10 working days.

Kindly cross check the reflection of the refunded amount in your updated bank statement after the mentioned period and assist us with the screenshot at [protected]@bookmyshow.com in case of any discrepancies.

Also, there was one successful transaction against the booking id INBO[protected] for the movie Queen at INOX: Century 21 Mall, Bhopal dated Mar 20 2014 6:50 PM for which your tickets were confirmed.

Thank you for kind co-operation and patience.

In case of any more assistance please feel free to write us at [protected]@bookmyshow.com or you can contact us on[protected] we are just a call away or you can even chat with us.

Thanking you.
TeamBookMyShow