[Resolved] BookMyShow — Ticket booked and failed message after 2 hr. | |||
payment of 315.60 by CC via PayUmoney paid @ 13:55 for bookmyshow payment acepted ticket booked recived messages that transaction failed by PayUmoney SMS-1 @13:55- "Your payment (id[protected]of Rs 365.6 for www.bookmyshow.com is successful and covered under buyer protection. please contact [protected]@payumoney.com for more info SMS-2 @14:54- "Your payment (id[protected]of Rs 365.6 for www.bookmyshow.com is unsuccessful. please contact [protected]@payumoney.com for more info SMS-3 @14:54- "Your payment (id[protected]of Rs 365.6 for www.bookmyshow.com is unsuccessful. please contact [protected]@payumoney.com for more info Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 22, 2015 BookMyShow Customer Care's response Dear Customer,
Providing you are good ticketing experience is always at heart and would surely investigate your concern.
Ideally, it takes a maximum of 5-7 working days from the transaction date for a refund to reflect back into its account.
Kindly email us the contact number entered while transacting at [protected]@bookmyshow.com. We shall take some action immediately.
Our team is available 24/7 for your assistance.
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Regards,
Team BookMyShow
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