[Resolved] BookMyShow — Tickets cancellations

arjunkmurthy02

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

This is horrible service. Due to untoward incident in family, wanted to cancel ticket. But these rogues don't have cancellation charges . robbers. All they need is just money. No customer care in literal sense. I have stopped using there app n have asked my entire college batch(apprx 350) to uninstall n stop using there services. Spread d message!

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Complaint marked as Resolved

Verified Support

Sep 01, 2015

BookMyShow Customer Care's response Dear Customer, Delivering a great ticketing experience with us is what believe and strive hard for. We do understand your view and would have loved to help you out. Once a transaction is confirmed, the seats are sold at the cinema's end, we being a ticket aggregate, have to abide by the rules laid by the cinemas & cannot make any changes in your booking. These tickets can be gifted/authorized to your family/friends and you could bring a smile on their face. Hope you understand us too . For any queries, please write to us at [protected]@bookmyshow.com or LIVE CHAT with us. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Regards, Team BookMyShow