[Resolved]  BookMyShow — Tickets not booked so please refund money.

Address:Nagpur, Maharashtra, 440034
Website:bookymyshow.com

Hello sir i am from nagpur! I have booked 2 tickets from bookmyshow app of rs. 178.32 on 25th may 2016 for the next day show i. E. On 26th may. The amount has already debited from my account but i didnt get any tickets. Neither my money refunded nor did they gave tickets! But the payment has alrady done! I have checked from the theatre it was say saying that the transaction has been failed no tickets have been booked but my money has deducted from my sbi bank account. Kindly please refund my money as soon as possible.
Transaction ref no. Ig0cbbeyy5
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Jul 8, 2016
Complaint marked as Resolved 
Verified Support
Jun 07, 2016
BookMyShow Customer Care's response
Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

Book my show has very good services. Never heard about such complaints.
BookMyShow Customer Care's response, Jun 20, 2016
Verified Support
Hi Mihir,

We certainly do understand the expectations of our valued and esteemed customers.

We really strive hard to live up to their expectations.

Once again, many thanks for your understanding of the situation.

Thank you for being our valuable customer .

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

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