[Resolved]  BookMyShow — To refund my account of failed transaction twice

Address:Pune, Maharashtra, 431605
Website:www.consumercomplaints.in

Hi,
My name is Rohit Waghmare from nanded.on 2/05/16 at about 9-10pm i booked 8 tickets of movie sairat of showtime 12:15 pm on 4/05/16 with rupay card of state bank of hyderabad.But due to some reasons it failed but, a message from state bank came rs.1164.12 has been deducted from my account and there were two optioms retry or cancel or something i dnt remember.I retried it again it failed and again message from state bank came with same amount but different transaction id.I want to refund as soon as possible.
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Jun 18, 2016
Complaint marked as Resolved 
Verified Support
May 17, 2016
BookMyShow Customer Care's response
Hi, Your view on the situation is very important to us and we regret the inconvenience caused to you Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. In case you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

Sir maine ticket book karaya tha 24 apr between 1 to 3pm... Ticket toh nahi hui aur paise katgaye account se... So plz return my money to my account soon
BookMyShow Customer Care's response, May 17, 2016
Verified Support
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.

Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.

For better clarity on your concern, we would need the contact details entered while transacting.

Looking forward to serve you soon.

Regards,
Team BookMyShow


Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
I have failed booking twice on 29/03/2016 on book my show for inox, kachiguda, hyderabad inspite of payment of 670.36 being made twice from from sbi account once to bms gurgaon and once to mumbai. i request you resolve this soon and see to that my money gets refunded back as soon as possible to my account
BookMyShow Customer Care's response, May 17, 2016
Verified Support
Hi!

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.

In case you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.

For better clarity on your concern, we would need the contact details entered while transacting.

Looking forward to serve you soon.

Regards,
Team BookMyShow


Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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