[Resolved] BookMyShow — Transaction Failed And My Money is Deducted

ErAnandKumar

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

On 2 Oct, while Booking Ticket from BookMyShow site, my Transaction is Failed and My money is also deducted, After some day i called to BookMyShow customer care and tell all the Problem. After that they given one refrence number [[protected] ] . So many time i called for the problem but every time they are telling they will get back to me, on 14/10/2014 i talked around 32 min but no Result.

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Complaint marked as Resolved

Verified Support

Oct 25, 2014

BookMyShow Customer Care's response Dear Mr. Kumar,

Your view on the situation is very important to us.

As per our telephonic conversation regarding your transactions with the booking ids >WQ6STCD & WWLNM5J. We have done a thorough investigation with the cinema, both the transactions have been picked up, since the services are availed.

We are glad you were able to watch the show and hope you had a great time.

Thank you for your kind co-operation and patience while we were reviewing your concern.

Looking forward to get another opportunity to assist you soon.

In case of any more assistance please feel free to write us at [protected]@bookmyshow.com or you can contact us on[protected] we are just a call away or you can even chat with us.

Regards,
Team BookMyShow