[Resolved] BookMyShow — Transaction got Failed and money is deducted

ravitheja07580

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Hi, I have booked 2 movie tickets for Interstellar in Urvashi theater. But the transaction got failed and money got deducted from my HDFC account. It happened around 2am Nov 28th. I trust you guys will look in to it and get back to me. Ph no. [protected]. Thanks & Regards, RaviTheja

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Complaint marked as Resolved

Verified Support

Dec 03, 2014

BookMyShow Customer Care's response Dear Mr. Theja,

As per our telephonic conversation, we are glad to know that you are in receipt of your refund and your query has been resolved to your satisfaction.

This is a very rare scenario, which occurred due to a technical error and was rectified as soon as we contacted the concerned source.

We look forward to being of service to you again and thank you for kind co-operation and patience throughout our investigation.

For any queries, please do not hesitate to contact us on[protected], write to us at [protected]@bookmyshow.com or chat with us. We would love the opportunity to help.

Thanking you,
Team BookMyShow