[Resolved] BookMyShow — Transaction refund

joydeep1

from Roorkee, Uttarakhand

Address:	Haridwar, Uttarakhand, 247667
Website:	in.bookmyshow.com

I did my pyment for 3 tickets of Airlift for R.R. Cinema, Roorkee on 1:24AM 24-january-2016 . But it showed "oops an error occured" . but bank message showed that money had been deducteed from my account .
My transaction details were BookMyShow_PayUIN txn#[protected]
Please refund my money immediately.

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Complaint marked as Resolved

Verified Support

Jan 24, 2016

BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.