[Resolved]  BookMyShow — Twice amount deducted and money never refunded.

Address:	560076
Website:	in.bookmyshow.com/bengaluru

Hi,

I bought movie ticket worth 385.80 rs through sbi online payment and it got deducted twice on 16th December 2015. I have complaint this multiple times against this in customer care but there is no refund done yet.

I have received Below mentioned messages for the same:

Thank you for using State Bank Internet banking. Your Transaction Ref No IG0BDSXMT1 for Rs.385.8 on 16-DEC-15 17:50

I check this with sbi they send me reply saying its pending with bookmyshow.Below is the mail

[protected][protected][protected][protected][protected][protected]-------Dear Sir,


The below mentioned transaction are Success & funds has already been transferred to Merchant A/c.

Kindly ask the customer to get in touch with the Merchant directly along with the below Order details for any further assistance on the delivery.

ATRN[protected]
Transaction Date 16-Dec-2015 17:49
Amount 385.80 INR
Transaction Status Transaction Paid Out
Payment Gateway State Bank of India
Payment Mode Net Banking


Thanks and Regards
Online SBI Support Team
[protected][protected][protected][protected][protected][protected]---


Thanks and regards,
Ashish
[protected]