BookMyShow — Wrong booking done by bookmyshow booking id wsdnpm8:

Address:122001

I want to highlight the this embarrassing moment my family and i faced because of the incorrect booking done by bookmyshow. I had planned to watch the jungle book (3d hindi) (U/a) on 20th apr (Wednesday) at big cinemas: ansal plaza, gurgaon (Screen 03), national capital region (Ncr), gurgaon and booked the 6 tickets on 18th apr along with a large combo meal for kids for a total amount of rs.1382.40. I paid special attention to select wednesday 20th apr while booked ticket however didn't check that ticket's got booked were of 19th apr (Tuesday) out of no where.
We were sitting and watching movie on wednesday in cinema when we had to vacant the seats in between after the cinema people made us realize the incorrect booking. This came to us as a shock and highly embarrassing to leave movie in between. For a day i was clueless as to how did it all happened. I booked the 6 tickets again for next day from big cinema itself and came with kids again. Paid twice for same seats and tickets with no faults of mine .
Only when i was sharing this incident with a friend of mine(Baljeet [protected]) i came to know that he also experienced the same issue with book my show and even tried to register his complaint with bookmyshow however was turned down by saying that was his fault in booking. Coincidence doesn't happen with 2 different people sitting at 2 different locations. We searched internet and found evidence of past complaints that people do have faced such issues and were refunded back their money. More than money this is about the embarrassment my family and i had faced which one can only imagine.

I will escalate this issue with help of my advocate if i dont get to hear from bookmyshow in next 3 days time.

Regards,
Anil
[protected]
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