[Resolved] BookMyShow — Wrong information about the seating arrangement

harshagrawal1407

from Sanvordem, Goa

Address:

South Goa, Goa

The seating arrangement as shown online while booking the tickets does not match with the actual seating arrangement.

The online arrangement showed the seats to be at the centre of the hall while the actual location was a distant corner.

We had paid extra for the balcony experience and we thought we would be seeing movie from the centre of the balcony but it was a corner.

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Complaint marked as Resolved

Verified Support

Aug 23, 2015

BookMyShow Customer Care's response Dear Customer, Providing a good ticketing experience is what we strive hard for. We are sorry to know about the trouble caused to you and would leave no stone unturned to resolve your concern. Please email us the booking id at [protected]@bookmyshow.com and our team shall take this up with the concerned source. You can also LIVE CHAT with us We're available 24/7 for your assistance. Regards, Team BookMyShow