[Resolved]  BookMyShow.com — Ticket not generated AMT deducted through SBI debit card

Address:122001
Website:bookmyshow.com

Sir
I used Bookmyshow site for booking 3 nos. ticket for film Talvar for MGF Mall situated at MG Road GURGAON ON 07/10/2015 @ 250/ PER TICKETS total Rs 838.50 Deducted my a/c using SBI Debit Card
The ticket was not generated that time, we decided to contact the theater .
After verifing on the system, they inform that as the tiketing process could not be completed, the amt deducted would be refunded inti the concern a/c the following day
Till date i did n"t get my money .
I therefor request you to look into the matter
regards
A K Varma
Mob. [protected]
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Oct 16, 2015
Complaint marked as Resolved 
Sir While booking tickets for show, my a/c dr. Rs 835.50 pos 70005011 AT BOOKMYSHOW.COM GURGAON IND txt#100760047984 I used SBI Dr.card no 542xxx6250 DT.07/10/2015 Regards A K Varma mob 9839109212
Verified Support
Nov 04, 2015
BookMyShow Customer Care's response
Hi Mr.Varma, We are sorry to know about this. Providing you a good ticketing experience is always at heart. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details with [protected]. Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Thank you for being our valuable customer. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

Sir
nothing could be done by your side as i have not get my money back.
Is this the way bookmyshow earn money,
please clear if you are able to do anything or ???
regards
a k varma

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