[Resolved] Bosch Home India — Bosch Machine Repair Wait Almost 2 Months | |||
I bought the top end Bosch Washing Machine (AvantiXX 7Kg). We have been facing substantial difficulty in getting defect parts replaced within acceptable timeframes. On October 28th, 2016, our Bosch washing machine's door (hinge) broke. We raised the issue promptly with Bosch Customer Service the very next day. We have made several calls to Bosch Customer Service Centre and despite continued reassurances, the door has still not been fixed (complaint #[protected]. We have been told several times that the replacement part is on its way. For the past 40+ days we have had to wash the clothes by hand and by other means. Was this information helpful? | |||
Jan 15, 2017 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Dec 12, 2016 Bosch Home India Customer Care's response Hi, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. With Regards, Bosch Home Appliances Team | |||
 1 Comment | |||
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Complaint No [protected] booked on 01.12.2016 regarding Bosch Dish washer. More 100 phone call, no of tweets to company, issue not resolved even after 17 days.
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Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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