[Resolved] Bosch Home India — Branch (andhra pradesh-rajahmundry) people asking rs.800/- for free installation. | |||||
Order number is[protected]. Your company people 1st said "for online products we didn't give free installation and charge is rs.800/-". After rising complaint, again they (Branch manager[protected] said "the distance between our branch to your home is 55km thats why we didn't give free installation". Again raising to your company customer care people said"free installation is upto 50km only". But your branch to our home distance is only 41km. I already rise the complaint with online amazon also. The (Rajahmundry-andhrapradesh [protected], [protected]) branch people simply asking money for free instalation. Again the (Hyderabad-telangana[protected] branch manager supporting rajhamundry branch for chargeble installation. I don't know these people have knowledge about google maps and all for checking distances. Dear bosch team, Now a days your products are slowly moving into villages also. But your people are asking or demanding money for these free installation and all. People are scared about your products. Please recommend knowledgeable persons into your branches. Don't encourage these type of persons otherwise if you (Bosch company) want money please mention in it like product charge+installation charge extra.. We are middle class people, that's why every rupee is important to us. Please resolve the problem as early as possible. B ajaykumar [protected] Was this information helpful? | |||||
Nov 13, 2016 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Oct 12, 2016 Bosch Home India Customer Care's response Dear Sir, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. With Regards, Bosch Home Appliances Team | |||||
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