BPTP — 'park elite floors' incomplete allotted unit.

Address:	Faridabad, Haryana
Website:	www.BPTP.com

Dear Sir, With reference to the above cited subject matter and impatience being infused within us due to non responsive attitude from BPTP. This injustice has left us to pay both House Rent as well as the Loan on Property in question for past TWO YEARS. BPTP as per written down commitment against Property agreement: 1. Was to hand over the purchase property within spulated period of FIVE years from the date of said property booking done. 2. Was supposed to intimate their respective property allotees THE STATUS UP DATES AND SCHEDULES etc. TIME TO TIME AT REGULAR INTERVALS. 3. W.R.T the official mail correspondence made by your Mr Ashutosh (Sr. Officer at BPTP H.O), in consultation to his seniors dated 24th July'15 which is reproduced herewith in the trailing mail for IMMEDIATE REFERENCE. Surprisingly, even after frequent follow up Calls made by us to BPTP CUSTOMER CARE (same kept as voice record by BPTP for future ref. and upgrading of their valued services ARE ALL EYE WASH AND MISGUIDING / MIS LEADING. This is very apparent from the unconsistant replies we have had received till date. Reason: a) BPTP has failed to keep up its Commitments w.r.t their timely, HANDING OVER OF THE said Property. b) NO FEED BACKS received to our repeat follow up mails. c) Moreover, the said Project site is NOT IN OPERATION FOR PAST TWO YEARS. d) The building materials used is also getting detoriated / PRE MATURELY AGING due to DISCONTINUETY IN WORK FOR PAST TWO YEARS, THE SAID SITE IS AS IF ABONDEND. WILL BPTP TAKE THE RESPONSIBILITY OF MISHAPS LEADING TO THEIR SUCH ACTS. Moreover, looking at the stagnation of economic growth for past one and half years, and drop in regular income. We unfortunate customers only know how we all are struggling to survive this very critical situation as on date. ON OTHER HAND BPTP A POWERFUL GROUP AND ALSO HAVING RECEIVED / RECOVERED THEIR INVESTED FUNDS BY SUCH UNETHICAL MEANS. ARE LEAST BOTHERED, HENCE HAVE CLOSED THEIR EYES AND EARS TOWARDS THEIR SO CALLED RESPECTABLE CLIENTS AND LETTING THE CHEATED CUSTOMERS AT NO ONE'S MERCY. ABOVE ALL THEIR CUSTOMER CARE CELL HAS BEEN (may be, as per their telephonic support extended) DIRECTING US (ENTRAPPED CUSTOMERS) TO RUN TO & FRO FROM POST TO PILLER (BETWEEN GGN HEAD OFFICE TO FBD SITE OFFICE) IN SEARCH OF SOME SOLACE FOR GETING APPROPRIATE SOLUTIONS FOR THE HARD EARNED FINANCES INVESTED is. In a hope !!AWAITING GOOD DAYS TO COME!! WILL ANY ONE TAKE THIS BY HEART AND SOUL TO INITIATE AND PROVIDE US IMMEDIATE HELP IN THE FORM OF EQUIVALENT (AT PAR TO OUR INVESTMENTS) ACCOMODATION AS A RE- ALLOCATION TO SUITABLE READY TO MOVEIN PROPERTY in other Projects as a PRIORITY PREFERENCE. Expected proactive, strong action and genuine support feedback to our above sincere plea. Don't feel like saying... But, as a formailiy jesture; Rgds Rajiv K Gupta Unsatisfied Customer Ref. Code: 119931 Park Elite Floors (BPTP PARK LAND) Faridabad - 121010, Haryana. (M) [protected] / 42 [protected].