[Resolved]  Britannia Industries — Bug in marie vita biscuit packet

Address:Pune, Maharashtra

This is something very important and shocking

I had purchased britannia marie vita packets. From star bazar, phoenix mall, pune branch which belonged to lot no- a081420 with packing date-02/08/14.

Soon the next day i opened the packet, i found bug while eating the biscuits. I have the picture taken of the same but could not attach it due to size limitation. I have also kept the packet to show if some authorized person demands to confirm. This merely tells what kind of hygiene/check is followed by the production and quality control check as packed date is not so old. I hope someone from britannia to read this complaint and escalate the matter. Hence i am also copying media reqpresentatives, comsumer complaint cell and fda.

Very disappointing and really feel cheated for the brand value.

From- lavesh dandekar +91 [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
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Comments

There has been no resolution or any action taken in this case.. truely awful

Lavesh
There has been no resolution or any action taken in this case.. truely awful

Lavesh

burned out biscuits

I brought britannia milkbikies on 13/4/2015 and found all the biscuits burned out. Even the taste was very bad. Biscuit design registration No. 206529 lot no. 101A lic No. [protected] bar code no.[protected]

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