Reliance Communications — Termination of CDMA Internet Connection not getting processed

This is reference to my reliance netconnect data card No [protected] (unlimited plan). I want to get my internet services discontinued, but the customer care person says that I have to get a letter from HR of my company. What is this! Plain and straight, the internet services provided are poor. Today is 28th and I don't want to pay the poor services from next month onward.
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