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BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

http://www.bsesdelhi.com/HTML/wb_divisionaloffices.html
 

BSES Complaints & Reviews

BSES - excess bill amnt

User
 gesu srivastava on Aug 26, 2014
dear sir/mam mai 161-B, Pocket-M, janta flat, sarita vihar mei rahti hu...mai ek akeli aurat apne ek beti ke sath rahti hu..ek bahut hi choti si job karti hu.10000/- per mnth kamane wali ek akeli aurat 3000/- ka bijli ka bil per mnth ke hisab se degi to apne bache ko kya padhayegi aur khilayegi..jb ki subah 8 baje se sham ke 7 baje tak koi ghar mei nahi hota aur na mere pas koi ac hai..aur na koi kirayedar aur na koi aisa koi bijali ka upkaran hum istemal karte hai...fir bhi agar itna jjyada bill aayega to ek garib kaha jayegi...pls mere anurodh ki prathmikta dete huye karwai ki jaye...mai bahut...
Complaint comments Read comments Complaint category Other

BSES - Unwanted description of bill to increase the bill amount

User
 girishsingh on Aug 4, 2014
Dear Sir, The connection is in the name of Nirmala devi, CA No.102638838, and CRN No. 2620107739. Plz give me explanation... 1. Why there is two different unit rates in one bill if the consumed unit is under 200. Means as per your direction 0 to 200 units comes under one slab. then why there is two different rates in one bill???? 2. Upto 48 unit, unit rate is Rs. 3.90, after that for another 18 unit, unit rate is Rs. 4.00 why so????? 3. If you have charged already as per the slab then why you are putting fixed charge what does it mean???? 4. What about 30%rebate which government had announced?????...
Complaint comments Read comments Complaint category Unauthorized charges

BSES - without requirement enhancement of the load

User
 SHARMA POONAM on Aug 2, 2014
CA NO.150861754, the company without requirement of the customer, the load of the said connection has been enhanced. In the month of January, 2014 and around the January the work of the said house carried out then the MDI were high of the sanction load, while in the said house an another meter is also installed with sanction load of 2 KW, CA No. 102622359 in the name of the DIVAKAR SHARMA. Presently there is no need of enhance of the Load of present CA No. 150861754. The load of the present CA No, 150861754 may kindly be reduced with immediate effect....
Complaint comments Read comments Complaint category Unauthorized charges

BSES Rajdhani - No street light on the entire road dark jhatikra road leading to many incidents

User
 pragya2792 on Jul 26, 2014
Sir, i have a complaint for jhatikra road southwest delhi. No street light us working on the road and it is leading to many incidents. Its a humble request please pay attention and make it illuminated . It is very shameful to inform you that no one has paid attentions from many months by repeted complaints....
Complaint comments Read comments Complaint category Entertainment and Recreation

BSES Rajdhani Power Limited - Street light not working as switch of mcb burn

User
 PAWAN PURBEY on Jul 25, 2014
It is to inform you that Street Lights installed in the Electric Pillar No.: BSES/NJF/AY-11 & 12 located at Gupta Market Colony, (near New Anaj Mandi) Najafgarh, New Delhi is not working/power supply from last few days due to loose connection in Switch Board/MCB. Sparking from MCB/Switch while switching on/off during morning & evening also noticed. To avoid electric hazard to the residents, kindly look into the matter and repair/replace switch/MCB box wherever necessary immediately so that resident can used proper Street Light facility during night please. In this connection, I have already...
Complaint comments Read comments Complaint category Refrigerators

BSES Rajdhani - Constant Power Fluctuation

User
 abhi1251in on Jul 21, 2014
Just fed up with the power fluctuation at home.almost year have been past with the same power fluctuations and we have almost all our electrical appliances short circuit due to this irritable power fluctuation. Even in BSES Rajdhani office in District Center west Delhi no one is interested in listening our complaint. We are facing many problem like fridge, TV break down, explosive in MCB, AC have short circuit constantly. I don't know BSES official are waiting for any major mis-happening. I don't know whom to complaint now as I am tired of been complaining the same to all BSES official but...
Complaint comments Read comments Complaint category Utility Services

BSES - high electricity bill

User
 sandeepsingh1989 on Jul 20, 2014
Dear sir/madam, My name is sandeep singh i am living in mahavir enclave, new delhi in a rented house. This is to inform you that we have received electricity bill for the month of june 2014 is Rs.13, 100 i went to the bses department but they are not helping me for this my bill no. Is 010001080268 my everage monthly bill comes 2 to 4 thousand but this time we are facing problem so kindly help me regarding this...please help us...
Complaint comments Read comments Complaint category Government Organizations

BSES Rajdhani - No action against power thieves

User
 rajsinghdogra on Jul 18, 2014
Raid was done in March 2014at park maintained by KK Mehta outside A23 Jangpura externsion wherein he was using direct connection from pole for lighting 50 bulbs in park, using power for unauthorised room in park and for his servants room outside A 26 jangpura extension new delhi 110014. Even though raid was done and he was caught red handed TILL date no action has been taken against KK Mehta of A 23 jangpura extension. He is roaming free. He has been stealing electricity for last more than 12 years. Immediate action should be taken against KK Mehta so that other persons should steal electricity....
Complaint comments Read comments Complaint category Other

BSES Rajdhani - Street Light Complaint

User
 Rajesh Shokeen on Jul 15, 2014
My complaint no. 14071206846 is for faulty street light. The executive who register this complaint informed me that It will take 3 working days to fix it. But without fixing the faulty street light I received a msg that state that my Complaint is resolved. So I request you to please look into the matter and please resolve the above mentioned complaint no....
Complaint comments Read comments Complaint category Other

BSES - Excess bill

User
 princekumaryadav on Jul 14, 2014
Dear Sir,

Sub.: Complaint Against Electricity Bill C.A NO. 103227468 & 103227488 CRN No. 266006905 & 266026906 (Regarding excess bill for the month of june 2014)


This is with reference to the complaint against electricity bill. The above meter is in the name of KAMLESH KUMA YADAV.We received the electricity bill in both meter . One meter have excess RS 9258 & another is 9204.

I just want to know how this excess bill come.Moreover I have had one commercial meter in name of Asha Yadav CRN NO. 2660172278 in 2012 . Which bill is upto...
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Shame on BSES

User
 usamakram on Jul 14, 2014
Sir/Mam, It is to say that in spite of several complaints and reminders regarding low voltage, my problem is still not resolved. As you know that summer is going on its ultimate level, my children are getting sick due to scorching heat, several home appliances got defected e.g. stabilizer, AC, fridge etc. Day before yesterday I tried to communicate with Sarita Vihar Office Incharge (Mr Singh-9312782425) but he showed very silly attitude and not gave any satisfactory response. some line man visited and worded with the pole but it is surprising that the condition of low voltage became more...
Complaint comments Read comments [1] Complaint category Other

BSES - Call center numbers dont work

User
 jinrahul on Jul 12, 2014
Hello, I am from Mehrauli New Delhi and there have been Frequent power cuts these days. Whenever i try to call center number 011 39999707, it does not connect irrespective of day time or at night. EEven local complaint center numnumbnumbersnumbers dont work, iif they dodo, ppeople dont pick up the phone. I understand the problem about electricity in India but atleast there should be a way guaranteed way to lodge a complaint....
Complaint comments Read comments Complaint category Government Organizations

BSES - daily cut out of electricity

User
 Imrankhan9788 on Jul 11, 2014
I on behalf on shaheen bagh, block-c, jamia nagar state that it has became a duty of bses Daily to cutoff electricity whole night daily and some times full day too.i dont know that that bses superior officials are deaf or what that they are bot listening out problems of electricity from last 3 years.As shaheen bagh c block is only the area in jamia nagar which faces daily cutouts due to which we are not able to sleep also. Government and officials of bses are sleeping becoz their electricity is comibg for 24 hrs but as a result the peoples who lives in shaheen bagh are tolerating daily cutouts of...
Complaint comments Read comments Complaint category Utility Services

BSES - No Electricity from last 19 Hours

User
 Pankajkrgupta on Jul 11, 2014
Bses services in delhi becoming worst day by day. There is no electricity in mahavir enclave part 1 From last 19 Hours. And also their customer care number is not working. I tried at least 100 Times today. Could anybodybhelp me to find out the solution of this problem. regards pankaj...
Complaint comments Read comments Complaint category Government Organizations

BSES - Non working of street light installed on pole in front of my house.

User
 eeshaan on Jun 26, 2014
I stay at C - 469, Chitranjan Park, New Delhi-110019. A new pole was erected in front of my house a some days back along with the street light on top of the pole. It is astonishing and strange to note that in spite of new pole and new bulb/light and its fittings the street light is not working. The area around this is surrounded with dense thick trees as a result the whole of the surroundings get pitch dark after the sun set. It appears that the authorities are wanting some unlawful thing to happen. It is rather impossible for the young kids and especially ladies to move around freely without...
Complaint comments Read comments Complaint category Municipal Corporation

BSES - phase problem

User
 Sudhanshu Saha on Jun 21, 2014
sir, daily 1 phase cut. I call customer care no.but some times saying solve your problem in 2 hr. some times no pic the phone some times cut the phone very poor service no any body responseble your company my ca no. 103181287 cell no. 9313260779...
Complaint comments Read comments Complaint category Products & Services

BSES - Long power cut

User
 ViCky VK on Jun 21, 2014
Sir, This is my humble request to you that please solve the problems in north east area (Prem Vihar, Karawal nagar) as soon as possible.Power cuts are nearly 10 to 14 hours long in a.single day. What the hell u are doing for the convenience of general public. If u cant provide electricity then its better to leave delhi as a power supplier. U guys are enjoying sitting in AC and not facing any problem. It is the general public which is spend their day an nights is the pool of sweat in these scorching sunny days. Spend one single day without power then u will come to know waht actually we are...
Complaint comments Read comments Complaint category Other

BSES - Regular power cut at night

User
 survit on Jun 18, 2014
Hi We live in Mayur vihar phase-1 New delhi (Pratap Nagar). In this hot summer there is a regular power cut for 3-4 hours at night which has now became a regular issue. What is the benefit of electricity when its not available at the time when it is most needed. i understand the load shedding and demand, but why always this area as we confirmed from our friends and relative living to other area.says there is a power cut for 1/2 hr max and which is also not regular.. Some time i really think i am living in a III tier city or capital of india..Are we so much incapable ????? Shame on BSES...
Complaint comments Read comments Complaint category Government Organizations

BSES - Power cut in night

User
 bhagwandin on Jun 17, 2014
I am a resident of block p-3, , new roshanpur extn, najafgarh, new delhi 110043. Yesterday on 16/06/2014, for whole night, there was no power supply to my block. It was restored only at 07:00 hr morning. This is repeated every alternate days. There is no local fault like transformer failure etc. How everything gets okey early in the morning, i am unable to understand .
In the nearby blockes p-1 and p-2 there is no power cut for days together whereas it is a general thing in our block. It is certainly done intentionally.
How painfull it is to remail awake in the night in this hot and...
Complaint comments Read comments Complaint category Utility Services

BSES - stay away from this company

User
 arvindgupta1955 on Jun 11, 2014
Against my application no.1006383099 i have been provided a new connection and the meter has been installed ouside my premises.
When sufficient space was there inside my ;premises why the meter was installed outside the premises.
Who will be responsible/liable for breaking of seal/damage to meter/theft of meter.
Under any of the above circumstances, i will not be responsible/liable for any loss/
Damage to bypl.


Arvind kumar gupta
3/195 bara thakur dwara
Gali ganga ram shahdara
Delhi - 110 032
Mobile - 9891982029
E...
Complaint comments Read comments Complaint category Employees

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