BSES Customer Care

BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

http://www.bsesdelhi.com/HTML/wb_divisionaloffices.html
Satisfactory Rating
0%
Complaints
487
Resolved
0
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BSES Complaints & Reviews

BSES Yamuna Power Ltd - Harassment by BSES Yamuna Power and blamed for theft.

User
 rwaballimaran on Jul 31, 2015
A case of clear harassment which has been done by BSES and blaming illegally an innocent person for theft when he was not even present at his home. Many complaints were received at RWA office that BSES Yamuna Power Enforcement teams target locked homes and harass people by sending them assessment bills for theft. Like in this case which happened at 349, Flat No. 1, Second Floor, Katra Budhan Rai, Bazar Delhi Gate, Darya Ganj-2. An enforcement team led by Mr. D.C. Soni (Senior Manager- BSES YPL) visited the above said site on 06/07/2015 and sent an assessment bill for theft while the flat was...
Complaint comments Read comments Complaint category Utility Services

BSES - Pole Repair

User
 Bgr Chamoli on Jul 31, 2015
Dear All My residence is C-209A/1, Savitri Nagar 110017 behind Relince Fresh, There is electric pole in the middle of my residence gate touching my house it’s a high tension pole. There are lot of new line which are assigned to new customers. But whenever a new connection is given the pole is getting heavy day by day with lots of hanging wired and OPENED DISTRIBUTION.I don’t know from 1 pole how many connection u can assign. Request you to kindly look in to the matter as it is very dangerous.Moreover the distribution box is so low that any boby can tpuch it bu just raising a hand.In my locality...
Complaint comments Read comments Complaint category Government Organizations

BSES - Street light not working

User
 saini_sumit24@yahoo.com on Jul 27, 2015
Sir,
Last 10 days our street light not work we complaint many times but they will not take any action . A lot of darkness is every where . Due to darkness any incidence happen at any time so may i request u to take immediate action and repaired it as soon as possible
Thanks
sumit saini
F-1 / 252 Madangir
New delhi -62...
Complaint comments Read comments Complaint category Government Organizations

BSES - Extra bill charged

User
 Ribu Hunjan on Jul 27, 2015
Hi, My name is Jaswant Kaur and my number is 9717907772. We have been paying around Rs. 1300 for bill amount of BSES and also we have paid around Rs 1300 in May as well in which the consumption of unit almost should be same as we have only 1 AC of 1 ton and 1 desert cooler which we have used same in May, June and July however the bill amount for June and july is Rs. 4000 but neighbor's bill amount is still same in all three months. Please get the same checked as we are only 2 in family and dont consume electricity much but have been charged 3 times then April' & May's bill amount. We...
Complaint comments Read comments Complaint category Other

BSES - Blast in wiring

User
 lucky on Jul 24, 2015
My ca no is 000151501759. The wiring was done by bsesw on 16 - 06 - 15. The wiring done by bses is neither over head nor underground. The wiring is touching the road and could be dangerous as the road is busy and possibility of wiring being pulled by vehicles or accidently by human. This may cause loss of life and property if any mishappening takes place. Recently on 17 - 07 - 15 there was a blat in wire and one foot wire is exposed. Exposed. Inspite of repeated requests to change the wiring bses persons are not attending the complaint. . The bses should immediately change the wiringso that no accident...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Ltd. - Street light Not Working

User
 radhanaresh on Jul 24, 2015
Sir, In the Sanik Enclave, Vikas Nagar, New Delhi-110059, D-Block, Gali No.1 Pole No.XOO B-376 stret light is O/O/O for last 3 weeks. I have lodge a complaint on 18001039707 the complaint Nos. is 15070100717, 15070502182, 15071701189 and 15072201212 on 1-9, 5-7, 17-7 and 22-7-2015 but it is still O/O/O. Kindly do needful. Thanks & regards. Yours, Dinesh Prasad ( Mobl. No. 9810970260 )...
Complaint comments Read comments Complaint category Computers & Accessories

BSES Rajdhani - Theft electricity in my block

User
 Neha Guru on Jul 24, 2015
I am from new Delhi pushp vihar sector 4 block 133 I am dam assured that my bulding meteres are disturb by someone or theft electricity from them or also from government metre so please take some serious action


Warm regards
Block 133...
Complaint comments Read comments Complaint category Other

BSES - Unauthorized Electricity Bill Charges

User
 Harneet4 on Jul 18, 2015
Name- Baljinder Singh Address- WZ-284, Street No.2, Guru Nanak Nagar, Tilak Nagar, New Delhi-18 Mobile No, 9015707808 CA No. 103035614 I Have been Charged Rs.4000 As Other Charges In my Electricity bill. I Went To Tagore garden Office And Made 2 Written Application ( One in Hindi And other in English ) but the Manger ( Mr. Sudhir Singh ) Disagreed With it and Said To File A Case Against it in Court. Reasons For These Other Charges- Wires and connection box needs to be changed which provide Electricity to Every house. Why me..??? i can't Afford to pay my Electricity bill how can i pay these...
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Payment failed to reach BSES but was debited from my account

User
 Saurabh Jakhmola on Jul 17, 2015
i have made a transaction on 17th of july of RS6680.00, the amount have been deducted from the account but the bill is not paid .kindly let me know what i have to do now, do i have to pay again and refund will be given or this payment will be adjusted?...
Complaint comments Read comments Complaint category Other

BSES - Paymnet failed to reach BSES but was debited from my account

User
 Zainab Afaq on Jul 14, 2015
Hi Team. I made a Transaction on 2nd July. Transaction :TO TRANSFER INB BSES Rajdhani Power Limit BSES Rajdhani Power DSBI3881995765IG0AGSGVL4 TRANSFER TO for amount 5300. However the amount wasdebited but it failed to load the BSES page. I made the payment again on 6th July which was successful. kindly refund the amount I made the first time. My payment was done twice....
Complaint comments Read comments Complaint category Other

BSES - meter not installed and wrong wiring

User
 lucky on Jul 13, 2015
Dear Sir I am resident of 208 sant nagar, EOK, New Delhi-65. My connection no is 000151501777 . I paid all my dues on 09-06-15 but till date the meter is installed for my new connection at my premises. The BSES irresponsible attitude can be judged from the fact that almost one and half month has passed but no meter is installed till date. Inspite of personal requests to the highest chair the condition is same. To show the supremacy of BSES Mr Rahul came on 13-06-15 to install meter but left the premises without installing the meter. My complaint is if consumer don’t pay bill by due date, penalty...
Complaint comments Read comments Complaint category Other

BSES - Electricity pole inappropriately placed with too much load

User
 hxk111 on Jul 13, 2015
I would like to bring to your notice that an electricity pole in front of our property @ B 1310/11 GD Colony Mayur Vihar 3, Delhi 110096. The pole is going through our roof with too much laod and leaning towards 1 side. This poses a serious threat to the safety of neighbours. The concerned authority is therefore requested to take suitable action by moving the pole to an alternate location and minimize the load....
Complaint comments Read comments Complaint category Government Organizations

BSES Rajdhani - defective street light

User
 atul raheja on Jul 8, 2015
Sir, I work at 398-A Chand Nagar, New Delhi -110018. The first floor of the building contains a street light which is not working due to the beakage of a wire .The rest part of the wire was carried away by your worker/lineman who came to check the light.The complaint has not got a satisfied reply neither any services have been providd to us ..Please look at it as it is a big problem to the public .Ths is the second time I am filing a complaint .Please do the needful. complaint number-19977 dated-8/7/15 Location-Behind Pacific Mall, BSES office, Vishnu Garden, delhi -18 contact no-9213857606 Name-Atul...
Complaint comments Read comments [1] Complaint category Utility Services

BSES - temporary meter for lift testing

User
 lucky on Jul 7, 2015
Dear sir My application No : 1010462775 submitted on 25-06-15 and payment on 02-07-15 I applied for lift testing meter on 25-06-15 at 208, Sant Nagar, EOK, New Delhi-65 at EOK BSES office. I personally submitted the application after proper verification by concerned official. Surprisingly after 7 days on inquiry about my application status I am informed after 7 days that undertaking from guarantor is required. The behavior of senior most official was outrageous. The payment was made on 02-07-15 along with complaint letter that meter be installed as already the desirable period after submission...
Complaint comments Read comments Complaint category Other

BSES - Payment not recived bses

User
 RANJAN9818749629 on Jul 3, 2015
Dear sir i pay bses bill payment but payment has been failed but my account debit

Detail
03 - jul - 2015 (03 - jul - 2015) to transfer
Inb bses rajdhani power limit bses rajdhani power dsbi3884926705ig0agykgv0 transfer to 3199606162092 1, 060. 00...
Complaint comments Read comments Complaint category Banks

BSES - Excess Bill for June 2015

User
 issuri on Jul 2, 2015
Hello Sir, Our average bill every month from Jan to May 2015 was between 300 to 500 but all of a sudden in this month (Bill Date June 29th, 2015) it has come for 2946 units for Rs 20790/-. Looks like there is some problem in the meter and even if we are running the AC (mostly in evening as we work during the day), 2946 units for 1 month is unjustified. I am requested you to do a proper investigation and correct our bill. Our CA # is 102023854. Our address is B-I-129 (Third Floor), Lajpat Nagar, New Delhi - 110024. My phone number is 9810284802....
Complaint comments Read comments Complaint category Unauthorized charges

BSES - something wrong in mitter

User
 ramwaran on Jun 25, 2015
in my mitter something wrong in mitter which light always keep on blinking now days that light always keep on turn on and that is not blinking so please resolve my this problem that maybe harmful in future so please solve that as soon as possible my name is - Ram Waran CA no - 151270143 thankyou...
Complaint comments Read comments Complaint category House, Apartment Rental

BSES - Frequent Raids and harassment

User
 aks323 on Jun 25, 2015
BSES Employees are raiding my house from last one year. They come in groups with police constable and have raided more than 20 times in last one year. Every time they raid, they show arrogance and tell us that this is their right to raid houses. Not even a single time, they could spot any irregularity in our electrical connection. We always ask them to provide us the reason for these frequent raids but they never gave us any report. Every time the team who raid our house just inform us that they have come first time to our house, For them it is first time but as an organisation BSES has raided our...
Complaint comments Read comments Complaint category Other

BSES Rajdhani - BSES payment

User
 konu on Jun 20, 2015
Hi, I have done full payment BSES Rajdhani (1034231361) for Rs.390.00 but amount debited from my HDFC account but payment not credited to my account below are the details which are seen on my HDFC bank Account Please respond to the status. ZP14de3464a13-ZAAKONEMOBIKWIKSYSTE Ref No:611211405 Your Transaction Id Deepak sharma...
Complaint comments Read comments Complaint category Electronics & Appliances

BSES - INCRESED SHUT DOWN IN AREA

User
 Rahul Chaudhary on Jun 19, 2015
This is to bring to the kind notice that the power supply is not adequate for the last 15-20 days or so in the following area "Old Kardampuri Village, Babarpur Ward No 260 Transformer Raghubeer Singh Garden, Division Nand Nagri" There has been increased power cuts in the area. The power cuts are frequent & inadequate. The power supply has been reduced to 16 hours in a days.. There is no schedule timimgs of power cuts. More to add problems that the power cut is at night for 2 - 3 hrs at the time of sleeping There are families in the area who have small children of age less than 1yr . How...
Complaint comments Read comments Complaint category Government Organizations

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