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BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

http://www.bsesdelhi.com/HTML/wb_divisionaloffices.html
 

BSES Complaints & Reviews

BSES - Ridiculously expensive electricity bills

User
 cyclops on Feb 27, 2015
My electricity bills are ridiculously expensive. My customer number is 150090927. I have sent several emails to BSES in the past and I have submitted a formal request once for the meter to be checked, but I have not seen any change. I live with my wife and two children (one baby and one toddler) in a 4 bedroom flat. For the month 15 December - 15 January 2014 I paid 17, 450 INR (seventeen thousand four hundred fifty rupees) which is absolutely absurd given that I was in my flat for only 14 days during this period (I was on holidays from 24 December until 11 January). So, basically BSES expects me...
Complaint comments Read comments Complaint category Utility Services

BSES - return the rejected cheque

User
 shweta81 on Feb 21, 2015
Dear Sir/Mam, My Consumer no. is 100066680 with name Ram Pairey add S No 22, GF, Old lajpat Rai Market, Chandni chowk, Delhi -110006 I want from you that please send my cheque back which no. 000039 was rejected by bank for out-dated/stale reason. I already pay the amount with another DD after this. But the problem was that you have again used this cheque and again charged for that and the bank also charged for this. So pls send this back. I am attaching the notice sent by you....
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Excess Bill for January 2015

User
 Mahadeb Kandar on Feb 5, 2015
This is to bring to your notice that I got an excessive amount of bill for the month of January 2015. I have not consumed so much units which have been shown in the bill. My average maximum consumption is 200 units per month whereas I have received the bill showing 728 units and Rs. 5050.00 (Five thousand fifty ) which is absolutely wrong. Please correct the aforesaid bill and send me revised bill so that I can make payment. I can not make payment of so high amount bill since I am poor.

Please also make a check of my meter installed at my premises for its correctness in reading.
Complaint comments Read comments Complaint category Utility Services

BSES - Transaction Details Sorry, Your Transaction Failed.Due to PME10007-Invalid acquirer response Transaction

User
 150447695 on Jan 27, 2015
Hi sir, Transaction Details Sorry, Your Transaction Failed.Due to PME10007-Invalid acquirer response Transaction Reference Number BCMP3647369989 CRN Number/CA Number 0150447695 PRINT sir, i want to tell u that on date 27/01/2015 i have pay online bill of electricity sum of Rs 450/- and after that 440/- is debited from my account twice but following detail is given by u which is explain above kindly refund that amount . Thank you very much for your co operatin.. Gaurav 9711005668...
Complaint comments Read comments Complaint category Credit Cards

BSES Yamuna Power Ltd. - Bill pyement

User
 Prema verma on Jan 22, 2015
Sir. Mayne ₹4160/- pement kya hua hai jo ki BSES tak nahi pahuchchi hai . Mujhe kai mahino se pareshan kya ja raha hai, mera, CA, 100860122, hai prema verma k naam hai, maye, SBI bank carti. Bhi diya hai, jiski photo bhej raha hu. Kripiya kar jaldi iska hal nikale dhanybaad ....
Complaint comments Read comments Complaint category Banks

BSES - Sparking in Meter

User
 Ramesh00789 on Jan 20, 2015
Hi Team, My Meter is sparking continuously from last two days.Please find the below details and resolve the issue on urgent basis. For this I will be grateful for that, Name : Mr. Puran Singh Address : A1 Block - B, east Vinod Nagar, New delhi-110091 CA No. : 101145081 Thanks: Puran Singh...
Complaint comments Read comments Complaint category Electronics & Appliances

BSES - electricity meter

User
 dhuniya on Jan 14, 2015
sir, we have five member survive life without electricty since four year its, because bses company says its bses palace but they have not proof any document of that land so how to they are not giving electricity and its compulsory that water, air and electricity is compulsory for all why they are not giving meter. kindly help us, regards satish 9350092090...
Complaint comments Read comments Complaint category Real Estate

BSES - Streetlight not working

User
 Sunil Suraj Shokeen on Jan 12, 2015
ToThe ManagerBSES New Delhi Sub: Streetlight not working Sir Dear Sir, I am living in dichaon kalan house No. 128/9 The street is in front of my house. The street light is not working since long back. Verbally many complaint but no action yet. The Poll Number is NJFPH341S1. Pole located at address plot no 42 kh no 128/9&10 (south west), Najafgarh new Delhi-110043 Thanks with Regards For more info you can contact Sunil shokeen9211558442...
Complaint comments Read comments Complaint category Other

BSES - new metre connection

User
 sattay 3009 on Dec 19, 2014
MY application no is-1007714741.demand note for new conneection date is 20-11-2014. a meter is not installed till today the concerned authoritis gave me the explanation that.we will instoll your meter from the loop connection from previous meter.already 3 loop ctn.are their 2 dmst.& 1 comm.and now i would prefer new connection seprately.ASAP...
Complaint comments Read comments Complaint category Government Organizations

BSES Delhi - Payment failure and yet credit card is debited

User
 Vetrivel Raghavan on Nov 29, 2014
Hi, I made a bill payment on 29/11/14 and received failure message (PME10007-Invalid acquirer response) after the payment. The amount had been debited from my credit card. Please revert the transaction and credit the amount paid back to the credit card account as soon as possible. Transaction details are as follows: CA Number: 102079138 Amount paid: Rs. 13330....
Complaint comments Read comments Complaint category Utility Services

BSES - Bill amount debited in spite of transaction failure

User
 Dwarka990 on Nov 25, 2014
Hi, I made a bill payment on 25/11/14 and received failure message (PME10007-Invalid acquirer response) after the payment. The amount had been debited from my bank as confirmed by them. Please revert the transaction and credit the amount paid back to the bank account as soon as possible. Transaction details are as follows: Transaction Reference Number: ACMP3567827517 CRN Number/CA Number: 0150325924 Amount paid: Rs. 230...
Complaint comments Read comments Complaint category Other

BSES - High amount of Bill.

User
 Renu shekhar on Nov 17, 2014
My self Ms. Renu, I Put at 1519D 3rd floor / 15, Govindpuri kalkaji New Delhi 110019.Bill Details:Name - Jodh ram Tyagi CA no- 101692545 CRN no-2510209135I got my July Bill Amount Rs.3680/- from your side, i was really shocked after getting this because I live at this mention address from last two years and i did not get any Huge bill amount till now, I made a complaint against this in your Alaknanda office regarding meter, they send a team member for checking meter and said that your meter is in good condition, and your bill amount i.e.., 3680 is according to your usage. after...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Ltd - STREET LIGHT NOT AVAILABLE

User
 skmmal on Oct 31, 2014
I would like to request you to please raise a concern for LIQUIOR DRINKING IN THE EVENING HOURS AT THE RESIDENTIAL STREET AT POCKET M JANTA FLAT NEAR TELEPHONE EXCHANGE SARITA VIHAR NEW DELHI 110076. It causes nuisance to people residing in the nearby area. OUR CHILDERN, DAUGHTER, WIFE EVEN DOSNOT WALK ON THE STREET, OPEN OUR DOORS BECAUSE PEOPLE ARE STANDING, DRINKING AND LOOSE TALKS ALSO. In view above, I would like to request you to please arrange to fix the street lights at POCKET M BACK SIDE LANE OF NEAR TELEPHONE EXCHANGE JANTA FLAT SARITA VIHAR NEW DELHI 110076, SO PEOPLE CANNOT ENTER...
Complaint comments Read comments Complaint category Government Organizations

BSES - VERY HIGH ELECTRICITY BILL

User
 mr.mukesh tomar on Oct 28, 2014
Dear sir/madam, My name is Anita i am living in Palam Colony, new delhi.. This is to inform you that we have received electricity bill for the month of november 2014 is Rs.4580 And All Months bill is coming very high. i went to the bses department but they are not helping me for this my average monthly bill comes only 700 to 1000 rs. but regular we are facing problem so kindly help me regarding this...please help us. CA NO IS 103420834.. Address- RZ B161 B RAJNAGAR I, PALAM COLONY NEW DELHI...
Complaint comments Read comments [3] Complaint category Unauthorized charges

BSES - Pole creating problem

User
 Praveenrajput87 on Oct 28, 2014
I would like to inform you that there are 2 pole in front of our house and one of them is almost lying down on our house, it has already broke some parts of our terrace but now it has become headache for us because we want to rebuild our house and this pole is creating some major problems due to this pole we are unable to make our house on 14th of July I have given written application now It has been 4 months over but no one visited nor contacted I don't know what BSES people are doing after one month I send a mail to BSES grievance forum but they didn't give any response I don't know why they are...
Complaint comments Read comments Complaint category Other

BSES - Excess Bill Amount

User
 Renu shekhar on Oct 27, 2014
Dear sir/madam, My name is Renu i am living in Govind puri kalkaji, new delhi in a rented house. This is to inform you that we have received electricity bill for the month of august 2014 is Rs.3650 i went to the bses department but they are not helping me for this my average monthly bill comes only 700 to 1000 rs. but this time we are facing problem so kindly help me regarding this...please help us... Address- 1519D/3rd Floor front side, Govind puri kalkaji. new delhi-110019 Biller Name- Jodh Ram Tyagi...
Complaint comments Read comments Complaint category Unauthorized charges

BSES Rajdhani Power Limited - Bill Payment made through Credit Card not reflecting in BSES account

User
 amanpaggarwal on Oct 16, 2014
CA Number - 100131599 Add - A-162, GF, DEFENCE COLONY, ND Bill No - 100571461600 Amount - Rs 10890 Tried twice through 2 transactions on 14-Oct-2014 through ICICI Bank Credit Card 1. Time 14:09 PM TX Id - 510448 Claimed by BSES on 15-Oct-2014 2. Time 14:27 PM TC Id - 589696 Claimed by BSES on 15-Oct-2014 According to ICICI Bank, BSES has claimed this amount on 15-Oct-2014 for both transactions. But it is not being reflected in my BSES account. Request BSES to kindly refund this amount. Rgds, Aman +91 9810325055 amanpaggarwal@gmail.com...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Limited - SHIFTING METER ABOVE ON SAME WALL DUE TO GETTING VERY LOW HEIGHT

User
 brickdesign4u@gmail.com on Oct 14, 2014
Dear Sir/Madam. With due respect, i am requesting you for shifting the electrical meter above height on same wall. because after renovation in my house meter is getting very low ht . about 4'-6" from floor lvl..which is very danger for our family member and childrens. kindly save us and shift the meter above thanks and regards Name mishri lal Add c-802 sangam vihar, new delhi-110062 contact-8826273651 CRN No- 2511189300 CA NO-101837232...
Complaint comments Read comments Complaint category Government Organizations

BSES Yamuna Power Limited - amt.debited but not confirmed on the company front

User
 navneetb01 on Oct 9, 2014
On 09/10/2014 i made a payment if rs 1350 from my corp bank ac through billdesk, the amount deducted from My ac but not confirmed from company side which is bses yamuna power ltd. Please take action to resolve this issue and mail me on my email add. navneet.baweja@live.in...
Complaint comments Read comments [1] Complaint category Utility Services

BSES Yamuna - Connection cancellation.

User
 akashdeepn on Oct 9, 2014
Hi, Paid the bill for address 13/22 2nd floor ORN on time. Yet your door boy had to come and cut the connection to my house. He has received the cheque himself and doesn't remember that. Pls kick such useless personnel (PravinPravin) out of your business.Really a pain when we are trying to lead a normal life....
Complaint comments Read comments Complaint category Unauthorized charges

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