BSES Customer Care

BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

http://www.bsesdelhi.com/HTML/wb_divisionaloffices.html
Satisfactory Rating
0%
Complaints
496
Resolved
0
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BSES Complaints & Reviews

BSES - Malpractices by BRPL

User
 vinodjoshi2006 on Aug 27, 2015
Sir, This has reference to my complaint submitted vide No. CG/UR - 1319 / 2015 Fwd: {DWML15089969} [REPLY3] Re:Fwd: Incorrect Bill- July 2015 and {DWML15089914} [REPLY3] Re:Fwd: Incorrect Bill- July 2015. In this context it is regretted to inform that after brought to your notice about malpractice in our bill no action / rectification has been taken till date. Yesterday, I have also received Bill No. 101231632037 for the month of August wherein again overcharged bill amount has generated. In this bill we have consumed 383 Units and as per Govt. Guidelines below 400 Units subsidy is...
Complaint comments Read comments Complaint category Government Organizations

BSES - Against BSES Bill Payment

User
 Jiyanshu on Aug 18, 2015
My CA No is 101788940

I had paid my last bill of Rs-7600/- on dated 13/08/2015 by online but I again received bill amount Rs-8910/-included the same payment of Rs-7600/-which has already paid at my end and I yet not receive payment confirmation from themselves .

I had several requested to them for send me current bill month amount with amended bill not last bill included payment but they not update me for the same and I received current bill amount of Rs-8910/-.

This, it is requested to kindly look in to this matter at top priorty .

Thanks...
Complaint comments Read comments Complaint category Online Dating Services

BSES - Low voltage supply in double/triple phase

User
 Vipin Setia1 on Aug 17, 2015
From last 15 Days we are facing low voltage supply, due to that lifts are not working in our house, Address : 46, pocket - 1, first floor jasola vihar, new delhi - 110025 My CA no. 100135027 Mobile : 9810007522 We have done phonic complaint in sarita vihar BSES office on 13 August, and 16 August at 8467987573 kindly do the needful. Lifts are mend for senior citizens....
Complaint comments Read comments Complaint category House, Apartment Rental

BSES - Street light not working

User
 naveennsit89 on Aug 14, 2015
Dear Sir, Since last 3 days the Street light in front of our house no G-84 school road uttam nagar new delhi -59 has not been working. Would require you immediate attention to get this repaired as soon as possible. Thankyou Parveen 9313854539...
Complaint comments Read comments Complaint category Other

BSES - Day night electricity cut in ram nagar(krishna nagar) delhi

User
 Ruby Shukla on Aug 12, 2015
I am living in delhi or in a village, many times this thought comes in my mind..we shifted from dwarka to ram nagar 4 months back and since 4 months we are living in terrible situation..electricity goes more than 4 or 5 times in a day even in night electricity comes around at 4 am and a minimum duration of electricity cut is 1 hour.....
Complaint comments Read comments Complaint category Government Organizations

BSES Rajdhani Power Ltd - Regular power cut

User
 chiku19871 on Aug 9, 2015
Everyday or alternate day, power goes for 3-5 hrs due to the same reason of breakdown.just wanted to know that how its possible that breakdown occurs everday.plz resolve the issue.today on 09 th aug 2015, power gone at 7am and didnt came till the time of complaint almost 10 hrs.what is it.plz resolve...
Complaint comments Read comments Complaint category Government Organizations

BSES Rajdhani Power Ltd - Payment Made thru Net banking not being acknowledged by company.

User
 Ancient Mariner on Aug 6, 2015
An online payment of Rs Rs 2960.00 was made by me to M/s BSES Rajdhani Power Ltd on 06 Aug 2015 thru Netbanking from my ICICI Bank a/c.The bank has cleared the payment vide their Transaction ID 0812507127 and the amount has been deducted from my a/c. However BSES, vide their Transaction Reference No.DICI3946231740 have intimated that they are unable to ascertain receipt of the payment. The amount is still being reflected as an unpaid electricity bill and attracting overdue charges. My BSES RPL CA No- 150871645 Payment Transaction Date & Time : 06-08-2015 00:08.30 Name & Add; Arun K. Mathur,...
Complaint comments Read comments [1] Complaint category Other

BSES Yamuna Power Ltd - Harassment by BSES Yamuna Power and blamed for theft.

User
 rwaballimaran on Aug 3, 2015
BSES Yamuna cheating people for money by making false cases. As it was heard, people took to theft but it seems the BSES is cheating people by making false theft cases. If BSES is unable to stop theft, is this way to compensate by making false cases on innocent people?. Like our case, a BSES team visit a locked house at 349, flat no 1 S/F katra Budhan Rai, Bazar Delhi Gate, and makes a fake videography of theft .Later, they sent an assessment bill for theft. How is this possible when the flat was locked? When we met them they are unable to show the proof of video recordings. It clearly show...
Complaint comments Read comments Complaint category Utility Services

BSES Yamuna Power Ltd - Harassment by BSES Yamuna Power and blamed for theft.

User
 rwaballimaran on Jul 31, 2015
A case of clear harassment which has been done by BSES and blaming illegally an innocent person for theft when he was not even present at his home. Many complaints were received at RWA office that BSES Yamuna Power Enforcement teams target locked homes and harass people by sending them assessment bills for theft. Like in this case which happened at 349, Flat No. 1, Second Floor, Katra Budhan Rai, Bazar Delhi Gate, Darya Ganj-2. An enforcement team led by Mr. D.C. Soni (Senior Manager- BSES YPL) visited the above said site on 06/07/2015 and sent an assessment bill for theft while the flat was...
Complaint comments Read comments Complaint category Utility Services

BSES - Pole Repair

User
 Bgr Chamoli on Jul 31, 2015
Dear All My residence is C-209A/1, Savitri Nagar 110017 behind Relince Fresh, There is electric pole in the middle of my residence gate touching my house it’s a high tension pole. There are lot of new line which are assigned to new customers. But whenever a new connection is given the pole is getting heavy day by day with lots of hanging wired and OPENED DISTRIBUTION.I don’t know from 1 pole how many connection u can assign. Request you to kindly look in to the matter as it is very dangerous.Moreover the distribution box is so low that any boby can tpuch it bu just raising a hand.In my locality...
Complaint comments Read comments Complaint category Government Organizations

BSES - Street light not working

User
 saini_sumit24@yahoo.com on Jul 27, 2015
Sir,
Last 10 days our street light not work we complaint many times but they will not take any action . A lot of darkness is every where . Due to darkness any incidence happen at any time so may i request u to take immediate action and repaired it as soon as possible
Thanks
sumit saini
F-1 / 252 Madangir
New delhi -62...
Complaint comments Read comments Complaint category Government Organizations

BSES - Extra bill charged

User
 Ribu Hunjan on Jul 27, 2015
Hi, My name is Jaswant Kaur and my number is 9717907772. We have been paying around Rs. 1300 for bill amount of BSES and also we have paid around Rs 1300 in May as well in which the consumption of unit almost should be same as we have only 1 AC of 1 ton and 1 desert cooler which we have used same in May, June and July however the bill amount for June and july is Rs. 4000 but neighbor's bill amount is still same in all three months. Please get the same checked as we are only 2 in family and dont consume electricity much but have been charged 3 times then April' & May's bill amount. We...
Complaint comments Read comments Complaint category Other

BSES - Blast in wiring

User
 lucky on Jul 24, 2015
My ca no is 000151501759. The wiring was done by bsesw on 16 - 06 - 15. The wiring done by bses is neither over head nor underground. The wiring is touching the road and could be dangerous as the road is busy and possibility of wiring being pulled by vehicles or accidently by human. This may cause loss of life and property if any mishappening takes place. Recently on 17 - 07 - 15 there was a blat in wire and one foot wire is exposed. Exposed. Inspite of repeated requests to change the wiring bses persons are not attending the complaint. . The bses should immediately change the wiringso that no accident...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Ltd. - Street light Not Working

User
 radhanaresh on Jul 24, 2015
Sir, In the Sanik Enclave, Vikas Nagar, New Delhi-110059, D-Block, Gali No.1 Pole No.XOO B-376 stret light is O/O/O for last 3 weeks. I have lodge a complaint on 18001039707 the complaint Nos. is 15070100717, 15070502182, 15071701189 and 15072201212 on 1-9, 5-7, 17-7 and 22-7-2015 but it is still O/O/O. Kindly do needful. Thanks & regards. Yours, Dinesh Prasad ( Mobl. No. 9810970260 )...
Complaint comments Read comments Complaint category Computers & Accessories

BSES Rajdhani - Theft electricity in my block

User
 Neha Guru on Jul 24, 2015
I am from new Delhi pushp vihar sector 4 block 133 I am dam assured that my bulding meteres are disturb by someone or theft electricity from them or also from government metre so please take some serious action


Warm regards
Block 133...
Complaint comments Read comments Complaint category Other

BSES - Unauthorized Electricity Bill Charges

User
 Harneet4 on Jul 18, 2015
Name- Baljinder Singh Address- WZ-284, Street No.2, Guru Nanak Nagar, Tilak Nagar, New Delhi-18 Mobile No, 9015707808 CA No. 103035614 I Have been Charged Rs.4000 As Other Charges In my Electricity bill. I Went To Tagore garden Office And Made 2 Written Application ( One in Hindi And other in English ) but the Manger ( Mr. Sudhir Singh ) Disagreed With it and Said To File A Case Against it in Court. Reasons For These Other Charges- Wires and connection box needs to be changed which provide Electricity to Every house. Why me..??? i can't Afford to pay my Electricity bill how can i pay these...
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Payment failed to reach BSES but was debited from my account

User
 Saurabh Jakhmola on Jul 17, 2015
i have made a transaction on 17th of july of RS6680.00, the amount have been deducted from the account but the bill is not paid .kindly let me know what i have to do now, do i have to pay again and refund will be given or this payment will be adjusted?...
Complaint comments Read comments Complaint category Other

BSES - Paymnet failed to reach BSES but was debited from my account

User
 Zainab Afaq on Jul 14, 2015
Hi Team. I made a Transaction on 2nd July. Transaction :TO TRANSFER INB BSES Rajdhani Power Limit BSES Rajdhani Power DSBI3881995765IG0AGSGVL4 TRANSFER TO for amount 5300. However the amount wasdebited but it failed to load the BSES page. I made the payment again on 6th July which was successful. kindly refund the amount I made the first time. My payment was done twice....
Complaint comments Read comments Complaint category Other

BSES - Electrical Meter bypassing

User
 asif ayub on Aug 21, 2015
This is to inform you that electrical meter is bypassing and thefting Electricity 24hrs and running small scale factory. please check immediately and take action Address C-54, Street-7, Brahmpuri, New Seelampur Delhi-110053 -----------------------------------------------------------------------------------------------------...
Complaint comments Read comments Complaint category Wedding services

BSES - meter not installed and wrong wiring

User
 lucky on Jul 13, 2015
Dear Sir I am resident of 208 sant nagar, EOK, New Delhi-65. My connection no is 000151501777 . I paid all my dues on 09-06-15 but till date the meter is installed for my new connection at my premises. The BSES irresponsible attitude can be judged from the fact that almost one and half month has passed but no meter is installed till date. Inspite of personal requests to the highest chair the condition is same. To show the supremacy of BSES Mr Rahul came on 13-06-15 to install meter but left the premises without installing the meter. My complaint is if consumer don’t pay bill by due date, penalty...
Complaint comments Read comments Complaint category Other

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