Follow us
Log in        Register
     
 
BSES Logo

BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

http://www.bsesdelhi.com/HTML/wb_divisionaloffices.html
 

BSES Complaints & Reviews

BSES Rajdhani Power Ltd - STREET LIGHT NOT AVAILABLE

User
 skmmal on Oct 31, 2014
I would like to request you to please raise a concern for LIQUIOR DRINKING IN THE EVENING HOURS AT THE RESIDENTIAL STREET AT POCKET M JANTA FLAT NEAR TELEPHONE EXCHANGE SARITA VIHAR NEW DELHI 110076. It causes nuisance to people residing in the nearby area. OUR CHILDERN, DAUGHTER, WIFE EVEN DOSNOT WALK ON THE STREET, OPEN OUR DOORS BECAUSE PEOPLE ARE STANDING, DRINKING AND LOOSE TALKS ALSO. In view above, I would like to request you to please arrange to fix the street lights at POCKET M BACK SIDE LANE OF NEAR TELEPHONE EXCHANGE JANTA FLAT SARITA VIHAR NEW DELHI 110076, SO PEOPLE CANNOT ENTER...
Complaint comments Read comments Complaint category Government Organizations

BSES - VERY HIGH ELECTRICITY BILL

User
 mr.mukesh tomar on Oct 28, 2014
Dear sir/madam, My name is Anita i am living in Palam Colony, new delhi.. This is to inform you that we have received electricity bill for the month of november 2014 is Rs.4580 And All Months bill is coming very high. i went to the bses department but they are not helping me for this my average monthly bill comes only 700 to 1000 rs. but regular we are facing problem so kindly help me regarding this...please help us. CA NO IS 103420834.. Address- RZ B161 B RAJNAGAR I, PALAM COLONY NEW DELHI...
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Excess Bill Amount

User
 Renu shekhar on Oct 27, 2014
Dear sir/madam, My name is Renu i am living in Govind puri kalkaji, new delhi in a rented house. This is to inform you that we have received electricity bill for the month of august 2014 is Rs.3650 i went to the bses department but they are not helping me for this my average monthly bill comes only 700 to 1000 rs. but this time we are facing problem so kindly help me regarding this...please help us... Address- 1519D/3rd Floor front side, Govind puri kalkaji. new delhi-110019 Biller Name- Jodh Ram Tyagi...
Complaint comments Read comments Complaint category Unauthorized charges

BSES Rajdhani Power Limited - Bill Payment made through Credit Card not reflecting in BSES account

User
 amanpaggarwal on Oct 16, 2014
CA Number - 100131599 Add - A-162, GF, DEFENCE COLONY, ND Bill No - 100571461600 Amount - Rs 10890 Tried twice through 2 transactions on 14-Oct-2014 through ICICI Bank Credit Card 1. Time 14:09 PM TX Id - 510448 Claimed by BSES on 15-Oct-2014 2. Time 14:27 PM TC Id - 589696 Claimed by BSES on 15-Oct-2014 According to ICICI Bank, BSES has claimed this amount on 15-Oct-2014 for both transactions. But it is not being reflected in my BSES account. Request BSES to kindly refund this amount. Rgds, Aman +91 9810325055 amanpaggarwal@gmail.com...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Limited - SHIFTING METER ABOVE ON SAME WALL DUE TO GETTING VERY LOW HEIGHT

User
 brickdesign4u@gmail.com on Oct 14, 2014
Dear Sir/Madam. With due respect, i am requesting you for shifting the electrical meter above height on same wall. because after renovation in my house meter is getting very low ht . about 4'-6" from floor lvl..which is very danger for our family member and childrens. kindly save us and shift the meter above thanks and regards Name mishri lal Add c-802 sangam vihar, new delhi-110062 contact-8826273651 CRN No- 2511189300 CA NO-101837232...
Complaint comments Read comments Complaint category Government Organizations

BSES Yamuna Power Limited - amt.debited but not confirmed on the company front

User
 navneetb01 on Oct 9, 2014
On 09/10/2014 i made a payment if rs 1350 from my corp bank ac through billdesk, the amount deducted from My ac but not confirmed from company side which is bses yamuna power ltd. Please take action to resolve this issue and mail me on my email add. navneet.baweja@live.in...
Complaint comments Read comments [1] Complaint category Utility Services

BSES Yamuna - Connection cancellation.

User
 akashdeepn on Oct 9, 2014
Hi, Paid the bill for address 13/22 2nd floor ORN on time. Yet your door boy had to come and cut the connection to my house. He has received the cheque himself and doesn't remember that. Pls kick such useless personnel (PravinPravin) out of your business.Really a pain when we are trying to lead a normal life....
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Payment debited from credit card 2 times but not updated yet

User
 sahil.gandhi on Oct 7, 2014
Hi, I just wanted to know what happened to amount which was debited from my credit card. if it is not recieved by you. I tried to make an online payment of rs970 for my BSES Electricity bill CA no. - 103008795 on 03/10/2014 the transaction got unsuccessful but the amount was debited from credit, and then i again try to make the payment and the same thing happened again again 970rs was debited from credit card but transaction got unsuccessful. So please let me know what will happen of rs 1940 (970+970) ......
Complaint comments Read comments Complaint category Government Organizations

BSES Yamuna - information for electricity theft at shahdara

User
 Mukesh_advocate on Oct 4, 2014
electricity theft in chander lok shahdara Respected sir, Mr.Bijender singh residence of house number 245 street no 1, chander lok colony mandoli road shahdara delhi93 is stealing electricity by making some arrangement at his firt floor near steps area from long time. When ever some one come to check his meter, he first went to first floor and operate some device and than only he came down to open the main gate.we have also notice every time when ever there is a visit of your checker, local electrician and local meter reader came in the evening and make some arrangement in his house. Which clearly...
Complaint comments Read comments Complaint category Government Organizations

BSES Delhi - transcation failed amound debited

User
 amardeep698 on Oct 1, 2014
Transaction Details Sorry, Your Transaction Failed.Due to PME10007-Invalid acquirer response Transaction Reference Number ACMP3503670168 CRN Number/CA Number 150926774 PRINT sir, i want to tell u that on date 1/10/2014 i have pay online bill of electricity sum of Rs 230 is debited from my account but follwing detail is given by u which is explain above kindly refund that amount ....
Complaint comments Read comments Complaint category Government Organizations

BSES - Extreme Delay in installing New Connection

User
 Yashveer Tomar on Sep 8, 2014
Dear Sir, This is to inform you that i have applied for new connection on 30/06/2014 with application number-8001476431. I have called so many times on customer care number to know the status of my application, every time i got answer that we have escalated your application to the concerned department. When i dint get any response from customer care people i have visited Vasant Kunj C9 office and raised this issue. In the beginning BSES people did not send any one for site visit after very long and frequent follow up, they came and site visit was done. I was asked to pay necessary fee for new...
Complaint comments Read comments Complaint category Other

BSES - excess bill amnt

User
 gesu srivastava on Aug 26, 2014
dear sir/mam mai 161-B, Pocket-M, janta flat, sarita vihar mei rahti hu...mai ek akeli aurat apne ek beti ke sath rahti hu..ek bahut hi choti si job karti hu.10000/- per mnth kamane wali ek akeli aurat 3000/- ka bijli ka bil per mnth ke hisab se degi to apne bache ko kya padhayegi aur khilayegi..jb ki subah 8 baje se sham ke 7 baje tak koi ghar mei nahi hota aur na mere pas koi ac hai..aur na koi kirayedar aur na koi aisa koi bijali ka upkaran hum istemal karte hai...fir bhi agar itna jjyada bill aayega to ek garib kaha jayegi...pls mere anurodh ki prathmikta dete huye karwai ki jaye...mai bahut...
Complaint comments Read comments Complaint category Other

BSES - Unwanted description of bill to increase the bill amount

User
 girishsingh on Aug 4, 2014
Dear Sir, The connection is in the name of Nirmala devi, CA No.102638838, and CRN No. 2620107739. Plz give me explanation... 1. Why there is two different unit rates in one bill if the consumed unit is under 200. Means as per your direction 0 to 200 units comes under one slab. then why there is two different rates in one bill???? 2. Upto 48 unit, unit rate is Rs. 3.90, after that for another 18 unit, unit rate is Rs. 4.00 why so????? 3. If you have charged already as per the slab then why you are putting fixed charge what does it mean???? 4. What about 30%rebate which government had announced?????...
Complaint comments Read comments Complaint category Unauthorized charges

BSES - without requirement enhancement of the load

User
 SHARMA POONAM on Aug 2, 2014
CA NO.150861754, the company without requirement of the customer, the load of the said connection has been enhanced. In the month of January, 2014 and around the January the work of the said house carried out then the MDI were high of the sanction load, while in the said house an another meter is also installed with sanction load of 2 KW, CA No. 102622359 in the name of the DIVAKAR SHARMA. Presently there is no need of enhance of the Load of present CA No. 150861754. The load of the present CA No, 150861754 may kindly be reduced with immediate effect....
Complaint comments Read comments Complaint category Unauthorized charges

BSES Rajdhani - No street light on the entire road dark jhatikra road leading to many incidents

User
 pragya2792 on Jul 26, 2014
Sir, i have a complaint for jhatikra road southwest delhi. No street light us working on the road and it is leading to many incidents. Its a humble request please pay attention and make it illuminated . It is very shameful to inform you that no one has paid attentions from many months by repeted complaints....
Complaint comments Read comments Complaint category Entertainment and Recreation

BSES Rajdhani Power Limited - Street light not working as switch of mcb burn

User
 PAWAN PURBEY on Jul 25, 2014
It is to inform you that Street Lights installed in the Electric Pillar No.: BSES/NJF/AY-11 & 12 located at Gupta Market Colony, (near New Anaj Mandi) Najafgarh, New Delhi is not working/power supply from last few days due to loose connection in Switch Board/MCB. Sparking from MCB/Switch while switching on/off during morning & evening also noticed. To avoid electric hazard to the residents, kindly look into the matter and repair/replace switch/MCB box wherever necessary immediately so that resident can used proper Street Light facility during night please. In this connection, I have already...
Complaint comments Read comments Complaint category Refrigerators

BSES Rajdhani - Constant Power Fluctuation

User
 abhi1251in on Jul 21, 2014
Just fed up with the power fluctuation at home.almost year have been past with the same power fluctuations and we have almost all our electrical appliances short circuit due to this irritable power fluctuation. Even in BSES Rajdhani office in District Center west Delhi no one is interested in listening our complaint. We are facing many problem like fridge, TV break down, explosive in MCB, AC have short circuit constantly. I don't know BSES official are waiting for any major mis-happening. I don't know whom to complaint now as I am tired of been complaining the same to all BSES official but...
Complaint comments Read comments Complaint category Utility Services

BSES - high electricity bill

User
 sandeepsingh1989 on Jul 20, 2014
Dear sir/madam, My name is sandeep singh i am living in mahavir enclave, new delhi in a rented house. This is to inform you that we have received electricity bill for the month of june 2014 is Rs.13, 100 i went to the bses department but they are not helping me for this my bill no. Is 010001080268 my everage monthly bill comes 2 to 4 thousand but this time we are facing problem so kindly help me regarding this...please help us...
Complaint comments Read comments Complaint category Government Organizations

BSES Rajdhani - No action against power thieves

User
 rajsinghdogra on Jul 18, 2014
Raid was done in March 2014at park maintained by KK Mehta outside A23 Jangpura externsion wherein he was using direct connection from pole for lighting 50 bulbs in park, using power for unauthorised room in park and for his servants room outside A 26 jangpura extension new delhi 110014. Even though raid was done and he was caught red handed TILL date no action has been taken against KK Mehta of A 23 jangpura extension. He is roaming free. He has been stealing electricity for last more than 12 years. Immediate action should be taken against KK Mehta so that other persons should steal electricity....
Complaint comments Read comments Complaint category Other

BSES Rajdhani - Street Light Complaint

User
 Rajesh Shokeen on Jul 15, 2014
My complaint no. 14071206846 is for faulty street light. The executive who register this complaint informed me that It will take 3 working days to fix it. But without fixing the faulty street light I received a msg that state that my Complaint is resolved. So I request you to please look into the matter and please resolve the above mentioned complaint no....
Complaint comments Read comments Complaint category Other

Share this page with others

  
  

Recently Discussed
12 days ago
BSES
Street Light Not Working
16 days ago
BSES
ELECTRICITY THEFT
16 days ago
BSES Power Ltd.
chori ki complaint
BSES Delhi
NEW CONNECTION
BSES Yamuna Power Limited
amt.debited but not confirmed on the company front