BSES Logo

BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

http://www.bsesdelhi.com/HTML/wb_divisionaloffices.html
 

BSES Complaints & Reviews

BSES Yamuna Power Ltd - Correction in the address

User
 rwaballimaran on May 4, 2015
Sir, I have sent a request for change of address there is a little correction. The address mentioned on electricity bill 1246/47 Haveli hisamuddin ballimaran, while my actual add is 1247, GF.I request you kindly correct the add in my bill as 1247, ground floor haveli hisamuddin ballimaran delhi-06. My all dues has been clear. My CA No 150588470 Mobile No 9312791180 Thanks Mohd Umar Farooq 1247, GF haveli hisamuddin Ballimaran Delhi....
Complaint comments Read comments Complaint category Utility Services

BSES - delay in meter installation

User
 ashiluthra on May 1, 2015
mera naam ramesh chander hai, maine 20 april ko new connection k liye apply kiya tha, poori payment b kr di thi pr abhi tk meter nhi lga., 7 days ka time diya tha aj 12 days ho gye or kitna time chahiye . plz look into the matter., order no. 1008971344...
Complaint comments Read comments Complaint category Government Organizations

BSES Rajdhani Delhi - Rude behaviour of the DGM O&M div Ch.Chowk

User
 rwaballimaran on Apr 30, 2015
We have given a request in writing since the BSES was established in 2005 repeatedly for no shutdown or maintenance or any other work asp. On Friday from 12:00 noon to 3:00 p.m. Even after that on 24/4/15, Friday. shutdown took place. As I called the BM (O&M), he answered rudely when we had only informed him that the light was cut -off twice. Instead he replied that we should contact him after one and half hour has passed since the light was shutdown. BM with such rude behaviour and impatient to our problems must be removed from here and a person who is undrerstanding of the problems...
Complaint comments Read comments Complaint category Utility Services

BSES Rajdhani - Shortage of complaint staff and no supervisor over them

User
 rwaballimaran on Apr 30, 2015
The O & M officers and contact lineman( complaint centre ) of Chandni chowk div. do not take complaints seriously. Mr. Rajinder Singh- BM (O&M) Chandni Chowk Div. is also not co-operative with us. On 21/4/15, shutdown took place at 1:00 a.m at 1211 and others at Gali Mahal Sarai, Punjabi Phatak, Ballimaran. Complaint center Lahori Gate was informed but they failed to attend to the complaint till 4:00 a.m. Neeraj and Naresh were on duty and according to them the fault was minor as nuetral wire had come off. On 24/4/15, supply was shut down at Lal Kuan from 10.00 pm till 4.00 pm....
Complaint comments Read comments Complaint category Utility Services

BSES - damage of meter

User
 tomarneetu22 on Apr 28, 2015
my self santosh gurung.i m living in sagarpur delhi, i m having electricity connection of bses rajhdhani ltd.last night some one damage our meter.our meter glass broken by some one.last night some one try to broke that meter box.so kindly request you to plaese change that meter box for future saftey, because now any one can make misuse of elctricity from it.. regards santosh gurung 9958667447...
Complaint comments Read comments Complaint category Utility Services

BSES - much connection on poll no YVR 6154

User
 ramesh.mishra on Apr 27, 2015
This is to inform you that there are much connection on one poll (approx 35) no. YVR 6154. And due to heavy wire load poll is band on middle and touch to my house. One poll is already available just few miter distance.So I requesting you kindly transfer some connection on another poll. Thanks Ramesh B72/21 Mandir Wali Gali North Ghonda Delhi 110053 Ph 9560835223...
Complaint comments Read comments Complaint category Other

BSES Rajdhani - No Enough O&M Staff on duty At Complaint Center Div Ch.chowk

User
 rwaballimaran on Apr 27, 2015
This is to bring in your notice that as the summer season has begun, there are many faults taking place somewhere or the other. Below are a few points we would like your attention to: 1. Shortage of complaint staff and no supervisor over them: The O & M officers and contact lineman( complaint centre ) of Chandni chowk div. do not take complaints seriously. Mr. Rajinder Singh- BM (O&M) Chandni Chowk Div. is also not co-operative with us. On 21/4/15, shutdown took place at 1:00 a.m at 1211 and others at Gali Mahal Sarai, Punjabi Phatak, Ballimaran. Complaint center Lahori Gate...
Complaint comments Read comments Complaint category Utility Services

BSES Yamuna - Correction in the Address

User
 rwaballimaran on Apr 23, 2015
Sir, I have sent a request for change of address there is a little correction. The address mentioned on electricity bill 1246/47 Haveli hisamuddin ballimaran, while my actual add is 1247, GF.I request you kindly correct the add in my bill as 1247, ground floor haveli hisamuddin ballimaran delhi-06.Thanks Mohd Umar Farooq 1247, GF haveli hisamuddin Ballimaran Delhi. CA No 150588470 #9312791180...
Complaint comments Read comments Complaint category Utility Services

BSES Rajdhani Power Ltd - Overloading of Connections on a Single Pole

User
 gul.kashyap@gmail.com on Apr 22, 2015
Hello Sir/Ma’am, I, Gulshan Kumar, resident of house no. N-76, Gurudwara Road, Mohan Garden, Uttam Nagar, New Delhi-110059, complaint about overloading of connections on a single pole and every day the light cut off due to LT Box & tanky burn on the poll, It has 15 to 20 connection on it. which is not suitable for us due to this we have to face breakdown problem of electricity three to four times in a day time of 15 days and I have complaint so many time but no reply till the date. I am highly dissatisfy for the no supply of electricity. Please rearrange a big box for these connection...
Complaint comments Read comments Complaint category Other

BSES - Complaint for change electricity boad or patti

User
 rk.rj on Apr 10, 2015
Dear all, I want to tell you that last night i saw a some spark in poll no.BSESVKPS743. then demage some box or patty so plz i have request u repair a box or patty on urgent basis ... Thanking You... Regards Rakesh Kumar GALI NO.1 L-2/18A UTTAM NAGAR MOHAN GARDEN NEAR GEETA MANDIR NEW DELHI-110059 Mob. 9899365524...
Complaint comments Read comments Complaint category Other

BSES Yamuna Power - Street light is not working whole area due to faulty switch

User
 rwaballimaran on Apr 4, 2015
Sir, This is the first reminder of our complaint dt 02/04/15 that residents of Punjabi phatak Ballimaran suffering from street light problem due to non functioning switch where the installed for on/off it's problem creating since 20th march....
Complaint comments Read comments Complaint category Utility Services

BSES Yamuna Power - correction in my address

User
 rwaballimaran on Apr 3, 2015
Sir, I have sent a request for change of address there is a little correction. The address mentioned on electricity bill 1246/47 Haveli hisamuddin ballimaran, while my actual add is 1247, GF.I request you kindly correct the add in my bill as 1247, ground floor haveli hisamuddin ballimaran delhi-06.Thanks Mohd Umar Farooq 1247, GF haveli hisamuddin Ballimaran Delhi....
Complaint comments Read comments Complaint category Utility Services

BSES - Street light switch not working properly

User
 rwaballimaran on Apr 2, 2015
Sir, All residents of Punjabi phatak Ballimaran suffering from street light problem due to non functioning switch where the installed for on/off it's problem creating since 20th march, 15 as we on switch to open street light then after maximum 30 minutes it's being very hot and automatically get off then after 30 minutes rest we able to to on its. Please take necessary action as earliest or change the switch. Thanks M.Nasir Rwa Ballimaran 961, punjabi phatak Ballimaran Delhi #9990336060...
Complaint comments Read comments Complaint category Utility Services

BSES - Regarding non maintanance of yourTransformer building at 20 Block DDA Flat Dakshinpuri, New Delhi-62

User
 M.V.Ramadasan on Apr 2, 2015
Dear Sir, I am M.V.Ramadasan, President of RWA, 20 Block DDA and JJ, Dakshinpuri Extn. New Delhi. Sir we have one Transformer office building at 20 block . This is under the control of Khanpur Office. This building is not maintaning last 25 years. Now one of window is already damaged because of your officers brocken this window for checking the meter ext. because they dont have the gate key also. This gate is not open till date. So every time your officers are going inside through window. So they brocken this window. Now many cows and dogs are staying under in this building.They came inside through...
Complaint comments Read comments Complaint category Other

BSES - amount deducted but session expired

User
 guddu2192 on Mar 25, 2015
i was paying bill using sbi net banking . my balance deducted from account but no bill slip generated as session got expired u r requested to refund my bill sbi ref no - ref no : BSBI3710186315IG00TFSPV5 ca no-103241657 timing- 18/3/2015 8:51...
Complaint comments Read comments Complaint category Internet Services

BSES - Regular Power cut off 2 to 4 hrs

User
 ram.a.shah1985@gmail.com on Mar 25, 2015
WE ARE facing problem every Days 2 to 4 hrs electric cut off in this location NEW PRIYANKA CAMP MADANPUR KHADAR SARITA VIHAR NEW DELHI 110076. Request you to please look into our issue on priority and get better resolution for future reference. Thanks, Ram Awtar...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Delhi - Street Light pillar no Y 209 at Bhagwati Garden Extn New Delhi 110059

User
 krishna@2015 on Mar 18, 2015
My attention & complain is regarding for Street Light not working at pillar no Y 209 at Bhagwati Garden Extn New Delhi 110059 since 2 month area person specially old age person & childrens are not able to walkin night and som mis happenings had been done like theft etc Regards Manoj Chauhan R/ O ...House no C-3 / 19 a, bhagwati garden Extn New Delhi 110059 my contact no is 9873098298...
Complaint comments Read comments Complaint category Government Organizations

BSES - Ridiculously expensive electricity bills

User
 cyclops on Feb 27, 2015
My electricity bills are ridiculously expensive. My customer number is 150090927. I have sent several emails to BSES in the past and I have submitted a formal request once for the meter to be checked, but I have not seen any change. I live with my wife and two children (one baby and one toddler) in a 4 bedroom flat. For the month 15 December - 15 January 2014 I paid 17, 450 INR (seventeen thousand four hundred fifty rupees) which is absolutely absurd given that I was in my flat for only 14 days during this period (I was on holidays from 24 December until 11 January). So, basically BSES expects me...
Complaint comments Read comments Complaint category Utility Services

BSES - return the rejected cheque

User
 shweta81 on Feb 21, 2015
Dear Sir/Mam, My Consumer no. is 100066680 with name Ram Pairey add S No 22, GF, Old lajpat Rai Market, Chandni chowk, Delhi -110006 I want from you that please send my cheque back which no. 000039 was rejected by bank for out-dated/stale reason. I already pay the amount with another DD after this. But the problem was that you have again used this cheque and again charged for that and the bank also charged for this. So pls send this back. I am attaching the notice sent by you....
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Excess Bill for January 2015

User
 Mahadeb Kandar on Feb 5, 2015
This is to bring to your notice that I got an excessive amount of bill for the month of January 2015. I have not consumed so much units which have been shown in the bill. My average maximum consumption is 200 units per month whereas I have received the bill showing 728 units and Rs. 5050.00 (Five thousand fifty ) which is absolutely wrong. Please correct the aforesaid bill and send me revised bill so that I can make payment. I can not make payment of so high amount bill since I am poor.

Please also make a check of my meter installed at my premises for its correctness in reading.
Complaint comments Read comments Complaint category Utility Services

Share this page with others

  
  

Recently Discussed

11 days ago
BSES
CHANGE OF MOBILE NO. IN MY BSES BILL
27 days ago
BSES Rajdhani
Provisional billing and late payment charges
BSES Delhi
street light
BSES
Regular Power cut off 2 to 4 hrs
BSES
no supply of electricity