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BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

http://www.bsesdelhi.com/HTML/wb_divisionaloffices.html
 

BSES Complaints & Reviews

BSES Yamuna Power Limited - SERVICE LINE NOT CHANGED

User
 Niki 2006 on May 29, 2015
I HAVE USED ELECTRICITY CONNECTION C.A NO 100037151 .IN FEB 2014 MY LOAD INCREASE 11 K.W TO 35 K.W & IN MY BILL ADD 36000 RUPEES FOR LOAD SECURITY & 5000 RUPEES FOR SERVICE LINE CHARGES BUT TILL DATE MY SERVICE LINE NOT CHANGED. IN MAY 2015 BILL MY LOAD INCREASE 35 K.W TO 40 K.W & 7500 RUPEES ADD IN MY ENERGY BILL. SO I REQUESTED FIRST OF ALL PLEASE CHANGED MY SERVICE LINE....
Complaint comments Read comments Complaint category Utility Services

BSES Delhi - meter running is fast.

User
 Anish Abbasi on May 27, 2015
CA no is = 101780010 Name = Mohd Ismail adress= G-12/276 ratiya marg sangam vihar= 110062   Our bill was coming right past many months, this time came three times, the meter has been running very fast. Please meters can be given properly. Otherwise I will have to say I senior department....
Complaint comments Read comments Complaint category News & Media

BSES - Low voltage supply in my house since last 4 years,

User
 chkailash on May 27, 2015
Low voltage supply in my house since last 4 years, My CA no. is 102251766.I am facing LOW VOLTAGE SUPPLY in my house since last 4 years. I have complained many times at 39999707 Complaint no. (05-06-2014, time 3:17pm 4819, 5757, 4701, 3971) But no response at all totally unjustified. My residential address is 1, A Rajpur khurd Exten. Chattarpur NEW DELHI-110068.Kindly do the needful. Thanks Kailash M; 9990881185...
Complaint comments Read comments Complaint category Electronics & Appliances

BSES - fix our light connections permanently

User
 Nadeem2050 on May 26, 2015
whenever were in the middle of work, lights are blinking some times it goes higher and after it goes lower so i want you fix our voltage corrector so we can work fine, ur lineman are never listen our problems please take some actions against them....
Complaint comments Read comments Complaint category Business & Finances

BSES - High voltage fluctuating between 240-265 volts in pocket -C, gangotri enclave, Alaknanda,

User
 Gangotrienclavepocketc on May 18, 2015
we, residents of Pocket -C and E in gangotri enclave, Alaknanda from flats 37 to 80 are facing high voltage fluctuating between 240-265 volts.voltage above 240 volts is very risky and can cause severe damage to electric appliances .In past complaint was made in local electricity complaint office and electrician came with voltmeter and checked also.Kindly take it as urgent and check the transformer of this area and kindly adjust the voltage from transformer at the earliest ....
Complaint comments Read comments Complaint category Other

BSES - illegal connection request

User
 sitesh.singh on May 13, 2015
सेवा मे, जनरल मैनेजर / ब्रांच मैनेजर बी एस इ एस - फ्रेंड्स कॉलोनी नई डेल्ही - ११००२५ महासय, आपको सूचित किया जाता है की खसरा नंबर 551 /553, प्लाट नंबर 76 /345E, हरी नगर F ब्लॉक पार्ट -II गली नंबर 5 में अवैध रूप से बिजली का मीटर लगाने हेतु आपके कार्यालय...
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Enhancement of Load Connection

User
 wedding on May 6, 2015
I received a letter with Bill dated (14.4.15) due date 1.5.2015 that in 2014-15 Recorded meter supply is 5.10 KW, 5.28 KW and 5.28 KW which is average 5.22 KW and they enhance round avg. from 2.00 KW to 6.00 KW. I with to inform you that in that time in Jan & March 2015, a function in my house. Please ignore the same and ehnace the a Load from 2.00 KW to 5.00 KW which is near to the 5.00 KW not 6.00 KW.Myself and my husband two members are in the house and we are in the office in day time and we have not more KW consumption. Please do the needful at the earliest. VARSHA AHUJA 5/7,...
Complaint comments Read comments Complaint category Government Organizations

BSES - Change of wire from pole to meter

User
 wedding on May 6, 2015
I appreciate changing of old meters with the new electric meters which was done at my premises long back. As per Copmpany's special drive, old electric connection wires are being replaced with new yellow coulour wire from pole to the meter in the area. But mine is still pending which causes frequent power break-up due to old wire. It will be a wise step if action is taken on priority to replace the wire at the earliest. My address and other details are: Name: Varsha Ahuja, Address: 5/7, First Floor, West Patel Nagar, New Delhi-8, M: 9868824369, CRN No.: 1141131118 and CA No.100638941, Distt....
Complaint comments Read comments Complaint category Government Organizations

BSES Yamuna Power Ltd - Correction in the address

User
 rwaballimaran on May 4, 2015
Sir, I have sent a request for change of address there is a little correction. The address mentioned on electricity bill 1246/47 Haveli hisamuddin ballimaran, while my actual add is 1247, GF.I request you kindly correct the add in my bill as 1247, ground floor haveli hisamuddin ballimaran delhi-06. My all dues has been clear. My CA No 150588470 Mobile No 9312791180 Thanks Mohd Umar Farooq 1247, GF haveli hisamuddin Ballimaran Delhi....
Complaint comments Read comments Complaint category Utility Services

BSES - froud companies

User
 ninhak12 on May 1, 2015
Dear Candidates and aspirants, who want to make their career in Merchant Navy/Rig/Platform or somewhere linked with the field of Marine and ship, these contents are for you to be careful from Fraud and Cheating by Marine Agents The content of these blog could be helpful for you, if you are a fresher and keen to join the above mentioned field and want to pursue your career. But guys if you are a fresher, you need to take care that you don't become the victim of this market. Yes this is actually the market of Fraud agents, consultancies and mediators between the shipping company and you. This...
Complaint comments Read comments Complaint category Employees

BSES - delay in meter installation

User
 ashiluthra on May 1, 2015
mera naam ramesh chander hai, maine 20 april ko new connection k liye apply kiya tha, poori payment b kr di thi pr abhi tk meter nhi lga., 7 days ka time diya tha aj 12 days ho gye or kitna time chahiye . plz look into the matter., order no. 1008971344...
Complaint comments Read comments Complaint category Government Organizations

BSES Yamuna - Electricity bill Rs 18/unit for domestic consumption is very high .

User
 abhinandandas on Apr 30, 2015
Dear Concern Authority, I am really tired going to their office every day and the are not reverting my mails too.I had send mails to these id's -bypl.customercare@relianceada.com, cgrfbypl@hotmail.com. PLS HELP. The mails which I had sent is as stated below. What a worst service? I tried very hard to register a complain both personally and online but could not, personally your employees are in no mood to listen as we will have to move as per their mood and secondly you online registration showing error message. So I opt for writing a mail to you with a hope that I problem will be solved....
Complaint comments Read comments Complaint category Other

BSES Rajdhani Delhi - Rude behaviour of the DGM O&M div Ch.Chowk

User
 rwaballimaran on Apr 30, 2015
We have given a request in writing since the BSES was established in 2005 repeatedly for no shutdown or maintenance or any other work asp. On Friday from 12:00 noon to 3:00 p.m. Even after that on 24/4/15, Friday. shutdown took place. As I called the BM (O&M), he answered rudely when we had only informed him that the light was cut -off twice. Instead he replied that we should contact him after one and half hour has passed since the light was shutdown. BM with such rude behaviour and impatient to our problems must be removed from here and a person who is undrerstanding of the problems...
Complaint comments Read comments Complaint category Utility Services

BSES Rajdhani - Shortage of complaint staff and no supervisor over them

User
 rwaballimaran on Apr 30, 2015
The O & M officers and contact lineman( complaint centre ) of Chandni chowk div. do not take complaints seriously. Mr. Rajinder Singh- BM (O&M) Chandni Chowk Div. is also not co-operative with us. On 21/4/15, shutdown took place at 1:00 a.m at 1211 and others at Gali Mahal Sarai, Punjabi Phatak, Ballimaran. Complaint center Lahori Gate was informed but they failed to attend to the complaint till 4:00 a.m. Neeraj and Naresh were on duty and according to them the fault was minor as nuetral wire had come off. On 24/4/15, supply was shut down at Lal Kuan from 10.00 pm till 4.00 pm....
Complaint comments Read comments Complaint category Utility Services

BSES - damage of meter

User
 tomarneetu22 on Apr 28, 2015
my self santosh gurung.i m living in sagarpur delhi, i m having electricity connection of bses rajhdhani ltd.last night some one damage our meter.our meter glass broken by some one.last night some one try to broke that meter box.so kindly request you to plaese change that meter box for future saftey, because now any one can make misuse of elctricity from it.. regards santosh gurung 9958667447...
Complaint comments Read comments Complaint category Utility Services

BSES - much connection on poll no YVR 6154

User
 ramesh.mishra on Apr 27, 2015
This is to inform you that there are much connection on one poll (approx 35) no. YVR 6154. And due to heavy wire load poll is band on middle and touch to my house. One poll is already available just few miter distance.So I requesting you kindly transfer some connection on another poll. Thanks Ramesh B72/21 Mandir Wali Gali North Ghonda Delhi 110053 Ph 9560835223...
Complaint comments Read comments Complaint category Other

BSES Rajdhani - No Enough O&M Staff on duty At Complaint Center Div Ch.chowk

User
 rwaballimaran on Apr 27, 2015
This is to bring in your notice that as the summer season has begun, there are many faults taking place somewhere or the other. Below are a few points we would like your attention to: 1. Shortage of complaint staff and no supervisor over them: The O & M officers and contact lineman( complaint centre ) of Chandni chowk div. do not take complaints seriously. Mr. Rajinder Singh- BM (O&M) Chandni Chowk Div. is also not co-operative with us. On 21/4/15, shutdown took place at 1:00 a.m at 1211 and others at Gali Mahal Sarai, Punjabi Phatak, Ballimaran. Complaint center Lahori Gate...
Complaint comments Read comments Complaint category Utility Services

BSES Yamuna - Correction in the Address

User
 rwaballimaran on Apr 23, 2015
Sir, I have sent a request for change of address there is a little correction. The address mentioned on electricity bill 1246/47 Haveli hisamuddin ballimaran, while my actual add is 1247, GF.I request you kindly correct the add in my bill as 1247, ground floor haveli hisamuddin ballimaran delhi-06.Thanks Mohd Umar Farooq 1247, GF haveli hisamuddin Ballimaran Delhi. CA No 150588470 #9312791180...
Complaint comments Read comments Complaint category Utility Services

BSES Rajdhani Power Ltd - Overloading of Connections on a Single Pole

User
 gul.kashyap@gmail.com on Apr 22, 2015
Hello Sir/Ma’am, I, Gulshan Kumar, resident of house no. N-76, Gurudwara Road, Mohan Garden, Uttam Nagar, New Delhi-110059, complaint about overloading of connections on a single pole and every day the light cut off due to LT Box & tanky burn on the poll, It has 15 to 20 connection on it. which is not suitable for us due to this we have to face breakdown problem of electricity three to four times in a day time of 15 days and I have complaint so many time but no reply till the date. I am highly dissatisfy for the no supply of electricity. Please rearrange a big box for these connection...
Complaint comments Read comments Complaint category Other

BSES - Complaint for change electricity boad or patti

User
 rk.rj on Apr 10, 2015
Dear all, I want to tell you that last night i saw a some spark in poll no.BSESVKPS743. then demage some box or patty so plz i have request u repair a box or patty on urgent basis ... Thanking You... Regards Rakesh Kumar GALI NO.1 L-2/18A UTTAM NAGAR MOHAN GARDEN NEAR GEETA MANDIR NEW DELHI-110059 Mob. 9899365524...
Complaint comments Read comments Complaint category Other

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