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BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

http://www.bsesdelhi.com/HTML/wb_divisionaloffices.html
 

BSES Complaints & Reviews

BSES - Electricity theft in Kotla Mubarakpur

User
 aaqilah choudhary on Mar 1, 2014
To,
The Vigilance Deptt.,
BSES,
New Delhi .

I m living in Kotla Mubarakpur, New Delhi . I want to complaint against the person who lived in also this area (Add- H.No -539, Gali No - 01, Prem Nagar, Kotla mubarakpur New Delhi - 03), they are using some wire and do some thing to meter, since last several yrs they are using so many electic equpments and their bill always comes down in comparison to actual bill, they theft always electicity 7:30 pm to 8:00 am am, so its a request to come silently at their place to check it.

The Names of the person...
Complaint comments Read comments Complaint category Government Organizations

BSES - street light pole no. 236/0961/IX 150

User
 ranvir singh jaswal on Feb 17, 2014
the above said pole no situate at dda double storey flats welcome silampur phase third is not working for the last three mpnths kindly get it repaired at the earliest. thanks and regards ranvir singh jaswal double storey welfare association welcome silampur phase third...
Complaint comments Read comments Complaint category Other

BSES, Delhi - Electricity not available in house

User
 girraj singh on Feb 14, 2014
My name bhagwati prasad i submitted my complaint bses help line at 2pm my complaint ni-2079 now 5:12pm this is my 2nd no of complaint no is 3176 but bses not to solve my complaint they said to me keep 2 hour wait for attentd my complaint but no budy attend that . Now am saffering, so please keep attend and solve my problem asap contect no-9911299464, address- a-139 gali no-1 kamal vihar karawal nagar delhi-110094...
Complaint comments Read comments Complaint category Electronics & Appliances

BSES - Problem in New Connection

User
 Parwaiz alam on Jan 31, 2014
I have applied for new connection I have submit all related documents in the BSES office located near Community Centre New friends Colony, verification of my house is done by the BSES officer (my Application No. is 8001247262). After verification when i go to BSES office for further process they said new connections are not given in that Area and they not issue demand draft to me and said come after 15 days. How i live in Delhi without electricity, I am very tired from this system...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Limited - Electricity Theft

User
 humapkehainkaun on Jan 29, 2014
My neighbor using wire with the pole and transfer, due to this my and others some electricity things like inverter, tv, etc. has been destroyed. BSES has already removed his meter due to non-payment of his electricity bills, now, they using wires in night. the address is RZ D-II/ 68, Gali no. 03, Mahavir Enclave, Palam, New Delhi-110045, you are requested to kindly come with enforcement and stop this all things. with thanks...
Complaint comments Read comments Complaint category Neighbours

BSES Rajdhani Power - Power Shutdown without prior notice.

User
 Kislaya on Jan 27, 2014
Disruption of power is being reported in Alaknanda Area of Kalkaji, New Delhi (South East District) since last 3 hours (10:30 AM) today (27th Jan 2014) which is not normal. Upon speaking with customer service department of BSES Rajdhani Power who is responsible for supply & maintenance of electricity in this area; they informed that there is a power shutdown in the area and electricity supply would get normal only by 5:30 PM. Upon asking whether the public has been informed in advance about the power shutdown and maintenance activity being done by BSES today they do not have any answers and...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Limited - new name not updated

User
 rohitcheshm on Jan 23, 2014
I have purchased first floor house no331-A first floor block B.Vipin Garden near Kashmiri Mandir and applied for name change and submitted relevant documents on 01/01/2014 at West-Vikaspuri and received acknowledgement receipt. The name is still not changed even after 3 weeks. Please do the needful and update new name from Birmati to Rohit Tikoo Details are as follows CA No is 150935124 ph no 8510055131...
Complaint comments Read comments Complaint category Other

BSES Yamuna Power Limited - No supply because of fault in my flat.

User
 Rishabh Chugh on Jan 21, 2014
I am a resident of J-Extension Laxmi Nagar. On Saturday, 18-January-2013 when I reached home around 6:30 PM there was no electricity in my flat. But there was power in the whole building and colony except my flat. So, I registered a complaint on the customer care no. of BYPL 011-39999808 at 6:30 PM and my complaint no. was 3915 and I was asked that my query will be resolved within 2 hours as lineman will come and give you solution. But, nobody turned out till 8:30 PM. I again called up and they re-registered my complaint with another reference no. Sorry, I am not remembering the second complaint...
Complaint comments Read comments [1] Complaint category Other

BSES Rajdhani Power Limited - complaint meter problem

User
 suneel0015 on Dec 19, 2013
My electricity meter runs very fast and shows enormous bills. My name Sadan ram CRN NO. 2630196015 and Rita devi CRN NO. 2630228484 .I want the meter changed Address... W/O MR. SADAN RAM PLOT NO. 1 KH NO 64/15 POLE NO J162, C3 BLK NANGALI VIHAR EXT. BAPROLA NEAR AMIT PCO NEW DELHI...
Complaint comments Read comments Complaint category House, Apartment Rental

BSES Rajdhani - Sparking / Loose Connection

User
 Biswa_sabi on Nov 22, 2013
Electric Pole No 985 located at Rama Park, Gali No-9, Mohan Garden, Uttam Nagar, New Delhi-59 are seen Continuous Sparking due to loose connection and raising a continuous sound. Due to bad sound residents of WE-40, WE-38 & WE-39 are irritating. Hope the above problems rectified as soon as possible. Thanks. Biswajit Das 9873463155 CA No 150160791...
Complaint comments Read comments Complaint category Utility Services

BSES Rajdhani - Meter testing

User
 PKS9367 on Oct 19, 2013
i had deposited Rs. 50/= with application no. 1004732624, Condumer ref. no. 2620097395 as per tariff on 23.07.2013. The testing should be done within 15 Days but no testing done till date. I consulted at nazafgarh ofiice in the last week of September where they told that testing work will be done within 15 days. But I am unable to get any messages regarding this. Please help me to solve this problem I have no time to visit again and again in the BSES office....
Complaint comments Read comments Complaint category Other

BSES Rajdhani - online payment error

User
 gauravmehra1988 on Oct 10, 2013
dear sir, i tried to make payment online for the electricity bills but its showing payment error so please tell me the solution to make that payment because today is the last date thank u ph no. 9213563809 shiningstar.pbagh@gmail.com...
Complaint comments Read comments Complaint category Credit Cards

BSES - BILL PAID THROUGH BILLDESK BUT NOT PAID TO THE COMPANY

User
 subu100 on Oct 2, 2013
I HAVE PAID RS 3070/- THROUGH BIIL DESK VIA INTERNET BANKING (AXIS BANK) FOR BSES POWER LTD. THE BILL WAS FOR THE MONTH OF SEP 2013 AND IT WAS PAID ON 2 OCT 2013 AT 1:18 pm. THE MONEY WAS DEBITED FROM MY ACCOUNT AND INSTANTLY I RECEIVED MESSAGE FROM BANK SAYING THAT RS 3070/- HAS BEEN DEBITED AGAINST BSES AND THE PRN NO IS 3123028726. I ENQUIRED BSES ABOUT THE PAYMENT BUT THEY HAVE NOT RECEIVED THE SAME YET. I REQUEST YOU TO MAKE PAYMENT TO THE CONCERNED COMPANY AT THE EARLIEST. I HAVE THE PAYMENT RECEIPT GENERATED WHILE PAYING THROUGH I-BANKING. PLEASE HELP....
Complaint comments Read comments Complaint category Utility Services

BSES Rajdhani - Harassment by BSES Employee’s.(it is urgent matter please solve this at urgent basis)

User
 arti.sharma933@gmail.com on Sep 24, 2013
Respected Sir, I want to draw your attention to towards my those problem which is given by BSES. Dated 16th of sept,2013 enforcement team called us to sort out this problem at Andrews Ganj but there they were just threatened and imposed us all that allegation which was mention in their latter and they force us to easily accepted all their unnecessary and fake allegation. They rudely told us that this amount Rs of 67,574.00 you have to pay. We have already told them that we have not done any mistake then why should we pay this amount .I am not understand ,What do they want to do, I am...
Complaint comments Read comments Complaint category Other

BSES - Street Light at Shukar Bazar, Uttam Nagar, New Delhi

User
 kamal1958 on Sep 5, 2013
Sir, I have been complaining about street light in my area since last four months at BSES Comlplaint No. 39999707. I have telephone them several time but no action is being taken. Recent my complaint No. are 13090202242 dated 3.9.2013 and 13090501136 dated 5.9.2013. Every time I complaint them they give new complaint no. and give assurance that your call is being forwarded on urgent basis. But till date no action has been taken. ....
Complaint comments Read comments Complaint category Other

BSES - COMPLAINT FOR LATE READING

User
 Ritika Kapoor on Aug 30, 2013
Dear sir I want to know that how much time can be taken by bses for 1 meter reading to next meter reading. Is there any predefined criteria or bses will do it on their on terms and condition. The estimate time was 60 days or so according to my knowledge. But in this month we have received electricity bill of 3 month duration. Due to that we have suffered from high unit rates becoz of long time period our reading crosses the rebate slab and we have got bill of twice amount. So I want to know who will take the responsibility for reading the meter late. If you provide me the maximum time which...
Complaint comments Read comments [1] Complaint category Other

BSES Yamuna Power Limited - new electricity meter

User
 austin singh on Aug 27, 2013
Dear Sir/Madam, You are requested to bring to your kind notice that i had applied for new meter connection on 18th july 2013 against the booking no 8001036682 . After that i had again applied for new connection against the service order number 8001074798 order date 19th august 2013 but till date no one has come to my home address which is featuring in your record. I had also compliant in BSES but no action taken place. You are requested to kindly resolve the problem at the earliest and send some person to do the needful at the earliest. Thanks & Regards AUSTIN SINGH 9310585108...
Complaint comments Read comments [1] Complaint category Other

BSES Rajdhani - Meter running so fast

User
 kishore Bokolia on Aug 16, 2013
Dear Sir,

We are using Electricity of BSES Rajdhani Power LTD. having CA No. 102737923, From Last 4 Month when you change our Electricity Meter our meter is running so fast we are totally helpless we already complaint for the same but no result. Sir i requested Please look in this matter at priority.

Thanks & Regards

Kishore Kumar
Add 641 Pocket -2
Paschim Puri
New Delhi
8802077185...
Complaint comments Read comments [1] Complaint category Home & Garden

BSES Rajdhani Power Limited - POWER CUT IN AREA, SONIA VIHAR, PUSTA - 5, DELHI

User
 Manju Lata Supplier on Jul 1, 2013
महोदया,

निवेदन यह हैं कि पिछले १० दिनो से सोनिया विहार ई - 2, पुस्ता - 5( नियर ग्रीन डे पब्लिक स्कूल ) बिजली कि कटोती गलत टाइम पर क़ी जा रही ! रात को 10 बजे से 12 बजे तक, रात 3 बजे से 5 बजे तक और 6 बजे से सुबहा 8 बजे तक ! पूरी रात बिजली का इंतजार करना...
Complaint comments Read comments Complaint category Education

BSES Yamuna P Ltd - frequent very long break down of electricity

User
 tannujain on Jun 23, 2013
Dear Sir,
In our locality there is very frequent break down now a days.which is very disturbing and uncomfortable in this humid and scortchy summer. break down range from 1/2 an hours to 10 hours.our complaint center is jafrabad under division karkarduma. I want to bring to kind notice to authorities following points as under;
1.complaint is not booked under pretest "supply picche se band he" . we want they should give some reference no. so that we can show the concern higher authorities how many break downs are taken place now a days.
2.why these frequent break...
Complaint comments Read comments Complaint category Utility Services

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