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BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

http://www.bsesdelhi.com/HTML/wb_divisionaloffices.html
 

BSES Complaints & Reviews

BSES Yamuna Power Ltd. - Bill pyement

User
 Prema verma on Jan 22, 2015
Sir. Mayne ₹4160/- pement kya hua hai jo ki BSES tak nahi pahuchchi hai . Mujhe kai mahino se pareshan kya ja raha hai, mera, CA, 100860122, hai prema verma k naam hai, maye, SBI bank carti. Bhi diya hai, jiski photo bhej raha hu. Kripiya kar jaldi iska hal nikale dhanybaad ....
Complaint comments Read comments Complaint category Banks

BSES - Sparking in Meter

User
 Ramesh00789 on Jan 20, 2015
Hi Team, My Meter is sparking continuously from last two days.Please find the below details and resolve the issue on urgent basis. For this I will be grateful for that, Name : Mr. Puran Singh Address : A1 Block - B, east Vinod Nagar, New delhi-110091 CA No. : 101145081 Thanks: Puran Singh...
Complaint comments Read comments Complaint category Electronics & Appliances

BSES - electricity meter

User
 dhuniya on Jan 14, 2015
sir, we have five member survive life without electricty since four year its, because bses company says its bses palace but they have not proof any document of that land so how to they are not giving electricity and its compulsory that water, air and electricity is compulsory for all why they are not giving meter. kindly help us, regards satish 9350092090...
Complaint comments Read comments Complaint category Real Estate

BSES - Streetlight not working

User
 Sunil Suraj Shokeen on Jan 12, 2015
ToThe ManagerBSES New Delhi Sub: Streetlight not working Sir Dear Sir, I am living in dichaon kalan house No. 128/9 The street is in front of my house. The street light is not working since long back. Verbally many complaint but no action yet. The Poll Number is NJFPH341S1. Pole located at address plot no 42 kh no 128/9&10 (south west), Najafgarh new Delhi-110043 Thanks with Regards For more info you can contact Sunil shokeen9211558442...
Complaint comments Read comments Complaint category Other

BSES - new metre connection

User
 sattay 3009 on Dec 19, 2014
MY application no is-1007714741.demand note for new conneection date is 20-11-2014. a meter is not installed till today the concerned authoritis gave me the explanation that.we will instoll your meter from the loop connection from previous meter.already 3 loop ctn.are their 2 dmst.& 1 comm.and now i would prefer new connection seprately.ASAP...
Complaint comments Read comments Complaint category Government Organizations

BSES Delhi - Payment failure and yet credit card is debited

User
 Vetrivel Raghavan on Nov 29, 2014
Hi, I made a bill payment on 29/11/14 and received failure message (PME10007-Invalid acquirer response) after the payment. The amount had been debited from my credit card. Please revert the transaction and credit the amount paid back to the credit card account as soon as possible. Transaction details are as follows: CA Number: 102079138 Amount paid: Rs. 13330....
Complaint comments Read comments Complaint category Utility Services

BSES - Bill amount debited in spite of transaction failure

User
 Dwarka990 on Nov 25, 2014
Hi, I made a bill payment on 25/11/14 and received failure message (PME10007-Invalid acquirer response) after the payment. The amount had been debited from my bank as confirmed by them. Please revert the transaction and credit the amount paid back to the bank account as soon as possible. Transaction details are as follows: Transaction Reference Number: ACMP3567827517 CRN Number/CA Number: 0150325924 Amount paid: Rs. 230...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Ltd - STREET LIGHT NOT AVAILABLE

User
 skmmal on Oct 31, 2014
I would like to request you to please raise a concern for LIQUIOR DRINKING IN THE EVENING HOURS AT THE RESIDENTIAL STREET AT POCKET M JANTA FLAT NEAR TELEPHONE EXCHANGE SARITA VIHAR NEW DELHI 110076. It causes nuisance to people residing in the nearby area. OUR CHILDERN, DAUGHTER, WIFE EVEN DOSNOT WALK ON THE STREET, OPEN OUR DOORS BECAUSE PEOPLE ARE STANDING, DRINKING AND LOOSE TALKS ALSO. In view above, I would like to request you to please arrange to fix the street lights at POCKET M BACK SIDE LANE OF NEAR TELEPHONE EXCHANGE JANTA FLAT SARITA VIHAR NEW DELHI 110076, SO PEOPLE CANNOT ENTER...
Complaint comments Read comments Complaint category Government Organizations

BSES - VERY HIGH ELECTRICITY BILL

User
 mr.mukesh tomar on Oct 28, 2014
Dear sir/madam, My name is Anita i am living in Palam Colony, new delhi.. This is to inform you that we have received electricity bill for the month of november 2014 is Rs.4580 And All Months bill is coming very high. i went to the bses department but they are not helping me for this my average monthly bill comes only 700 to 1000 rs. but regular we are facing problem so kindly help me regarding this...please help us. CA NO IS 103420834.. Address- RZ B161 B RAJNAGAR I, PALAM COLONY NEW DELHI...
Complaint comments Read comments [1] Complaint category Unauthorized charges

BSES - Pole creating problem

User
 Praveenrajput87 on Oct 28, 2014
I would like to inform you that there are 2 pole in front of our house and one of them is almost lying down on our house, it has already broke some parts of our terrace but now it has become headache for us because we want to rebuild our house and this pole is creating some major problems due to this pole we are unable to make our house on 14th of July I have given written application now It has been 4 months over but no one visited nor contacted I don't know what BSES people are doing after one month I send a mail to BSES grievance forum but they didn't give any response I don't know why they are...
Complaint comments Read comments Complaint category Other

BSES - Excess Bill Amount

User
 Renu shekhar on Oct 27, 2014
Dear sir/madam, My name is Renu i am living in Govind puri kalkaji, new delhi in a rented house. This is to inform you that we have received electricity bill for the month of august 2014 is Rs.3650 i went to the bses department but they are not helping me for this my average monthly bill comes only 700 to 1000 rs. but this time we are facing problem so kindly help me regarding this...please help us... Address- 1519D/3rd Floor front side, Govind puri kalkaji. new delhi-110019 Biller Name- Jodh Ram Tyagi...
Complaint comments Read comments Complaint category Unauthorized charges

BSES Rajdhani Power Limited - Bill Payment made through Credit Card not reflecting in BSES account

User
 amanpaggarwal on Oct 16, 2014
CA Number - 100131599 Add - A-162, GF, DEFENCE COLONY, ND Bill No - 100571461600 Amount - Rs 10890 Tried twice through 2 transactions on 14-Oct-2014 through ICICI Bank Credit Card 1. Time 14:09 PM TX Id - 510448 Claimed by BSES on 15-Oct-2014 2. Time 14:27 PM TC Id - 589696 Claimed by BSES on 15-Oct-2014 According to ICICI Bank, BSES has claimed this amount on 15-Oct-2014 for both transactions. But it is not being reflected in my BSES account. Request BSES to kindly refund this amount. Rgds, Aman +91 9810325055 amanpaggarwal@gmail.com...
Complaint comments Read comments Complaint category Other

BSES Rajdhani Power Limited - SHIFTING METER ABOVE ON SAME WALL DUE TO GETTING VERY LOW HEIGHT

User
 brickdesign4u@gmail.com on Oct 14, 2014
Dear Sir/Madam. With due respect, i am requesting you for shifting the electrical meter above height on same wall. because after renovation in my house meter is getting very low ht . about 4'-6" from floor lvl..which is very danger for our family member and childrens. kindly save us and shift the meter above thanks and regards Name mishri lal Add c-802 sangam vihar, new delhi-110062 contact-8826273651 CRN No- 2511189300 CA NO-101837232...
Complaint comments Read comments Complaint category Government Organizations

BSES Yamuna Power Limited - amt.debited but not confirmed on the company front

User
 navneetb01 on Oct 9, 2014
On 09/10/2014 i made a payment if rs 1350 from my corp bank ac through billdesk, the amount deducted from My ac but not confirmed from company side which is bses yamuna power ltd. Please take action to resolve this issue and mail me on my email add. navneet.baweja@live.in...
Complaint comments Read comments [1] Complaint category Utility Services

BSES Yamuna - Connection cancellation.

User
 akashdeepn on Oct 9, 2014
Hi, Paid the bill for address 13/22 2nd floor ORN on time. Yet your door boy had to come and cut the connection to my house. He has received the cheque himself and doesn't remember that. Pls kick such useless personnel (PravinPravin) out of your business.Really a pain when we are trying to lead a normal life....
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Payment debited from credit card 2 times but not updated yet

User
 sahil.gandhi on Oct 7, 2014
Hi, I just wanted to know what happened to amount which was debited from my credit card. if it is not recieved by you. I tried to make an online payment of rs970 for my BSES Electricity bill CA no. - 103008795 on 03/10/2014 the transaction got unsuccessful but the amount was debited from credit, and then i again try to make the payment and the same thing happened again again 970rs was debited from credit card but transaction got unsuccessful. So please let me know what will happen of rs 1940 (970+970) ......
Complaint comments Read comments Complaint category Government Organizations

BSES - REFUND OF SECURITY DEPOSIT WITH INTEREST

User
 drskgoyal2005 on Oct 5, 2014
DEAR SIR, I HAD AN ELECTRICITY CONNECTION ON MY NAME WITH CA NO 102462451 AND CRN NO 2551144731 AT MY GOVT ACCOMMODATION SB -203, BLOCK 9A, TRANSIT FLATS, HUDCO PLACE EXTENSION ANDREWSGANJ, NEWDELHI-110049. I APPLIED FOR DISCONNECTION AS I SHIFTED FROM THAT PLACE TO SARITA VIHAR. I PAID ALL THE DUE BILL RS 3613 THE LAST BILL AND GOT NO DUES CERTIFICATE ON 14.07.2014 BY RECEIPT NO 198/198. EVEN ALMOST 3 MONTHS ARE OVER STILL I DIDN'T GOT THE REFUND OF MY SECURITY DEPOSIT BY CHEQUE OR IN MY BANK ACCOUNT. I REQUEST YOU TO REFUND THE SECURITY DEPOSIT WITH INTEREST AT THE EARLIEST OTHERWISE I HAVE...
Complaint comments Read comments Complaint category Utility Services

BSES Yamuna - information for electricity theft at shahdara

User
 Mukesh_advocate on Oct 4, 2014
electricity theft in chander lok shahdara Respected sir, Mr.Bijender singh residence of house number 245 street no 1, chander lok colony mandoli road shahdara delhi93 is stealing electricity by making some arrangement at his firt floor near steps area from long time. When ever some one come to check his meter, he first went to first floor and operate some device and than only he came down to open the main gate.we have also notice every time when ever there is a visit of your checker, local electrician and local meter reader came in the evening and make some arrangement in his house. Which clearly...
Complaint comments Read comments Complaint category Government Organizations

BSES Delhi - transcation failed amound debited

User
 amardeep698 on Oct 1, 2014
Transaction Details Sorry, Your Transaction Failed.Due to PME10007-Invalid acquirer response Transaction Reference Number ACMP3503670168 CRN Number/CA Number 150926774 PRINT sir, i want to tell u that on date 1/10/2014 i have pay online bill of electricity sum of Rs 230 is debited from my account but follwing detail is given by u which is explain above kindly refund that amount ....
Complaint comments Read comments Complaint category Government Organizations

BSES - Extreme Delay in installing New Connection

User
 Yashveer Tomar on Sep 8, 2014
Dear Sir, This is to inform you that i have applied for new connection on 30/06/2014 with application number-8001476431. I have called so many times on customer care number to know the status of my application, every time i got answer that we have escalated your application to the concerned department. When i dint get any response from customer care people i have visited Vasant Kunj C9 office and raised this issue. In the beginning BSES people did not send any one for site visit after very long and frequent follow up, they came and site visit was done. I was asked to pay necessary fee for new...
Complaint comments Read comments Complaint category Other

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