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BSES Customer Care

BSES Yamuna Power Ltd

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:+91 11 3009 9999

Additional Info About Divisional Offices

BSES Complaints & Reviews

BSES - Shame on BSES

 usamakram on Jul 14, 2014
Sir/Mam, It is to say that in spite of several complaints and reminders regarding low voltage, my problem is still not resolved. As you know that summer is going on its ultimate level, my children are getting sick due to scorching heat, several home appliances got defected e.g. stabilizer, AC, fridge etc. Day before yesterday I tried to communicate with Sarita Vihar Office Incharge (Mr Singh-9312782425) but he showed very silly attitude and not gave any satisfactory response. some line man visited and worded with the pole but it is surprising that the condition of low voltage became more...
Complaint comments Read comments [1] Complaint category Other

BSES - Call center numbers dont work

 jinrahul on Jul 12, 2014
Hello, I am from Mehrauli New Delhi and there have been Frequent power cuts these days. Whenever i try to call center number 011 39999707, it does not connect irrespective of day time or at night. EEven local complaint center numnumbnumbersnumbers dont work, iif they dodo, ppeople dont pick up the phone. I understand the problem about electricity in India but atleast there should be a way guaranteed way to lodge a complaint....
Complaint comments Read comments Complaint category Government Organizations

BSES - daily cuttout of electricity

 Imrankhan9788 on Jul 11, 2014
I on behalf on shaheen bagh, block-c, jamia nagar state that it has became a duty of bses Daily to cutoff electricity whole night daily and some times full day too.i dont know that that bses superior officials are deaf or what that they are bot listening out problems of electricity from last 3 years.As shaheen bagh c block is only the area in jamia nagar which faces daily cutouts due to which we are not able to sleep also. Government and officials of bses are sleeping becoz their electricity is comibg for 24 hrs but as a result the peoples who lives in shaheen bagh are tolerating daily cutouts of...
Complaint comments Read comments Complaint category Utility Services

BSES - No Electricity from last 19 Hours

 Pankajkrgupta on Jul 11, 2014
Bses services in delhi becoming worst day by day. There is no electricity in mahavir enclave part 1 From last 19 Hours. And also their customer care number is not working. I tried at least 100 Times today. Could anybodybhelp me to find out the solution of this problem. regards pankaj...
Complaint comments Read comments Complaint category Government Organizations

BSES - Non working of street light installed on pole in front of my house.

 eeshaan on Jun 26, 2014
I stay at C - 469, Chitranjan Park, New Delhi-110019. A new pole was erected in front of my house a some days back along with the street light on top of the pole. It is astonishing and strange to note that in spite of new pole and new bulb/light and its fittings the street light is not working. The area around this is surrounded with dense thick trees as a result the whole of the surroundings get pitch dark after the sun set. It appears that the authorities are wanting some unlawful thing to happen. It is rather impossible for the young kids and especially ladies to move around freely without...
Complaint comments Read comments Complaint category Municipal Corporation

BSES - phase problem

 Sudhanshu Saha on Jun 21, 2014
sir, daily 1 phase cut. I call customer care no.but some times saying solve your problem in 2 hr. some times no pic the phone some times cut the phone very poor service no any body responseble your company my ca no. 103181287 cell no. 9313260779...
Complaint comments Read comments Complaint category Products & Services

BSES - Long power cut

 ViCky VK on Jun 21, 2014
Sir, This is my humble request to you that please solve the problems in north east area (Prem Vihar, Karawal nagar) as soon as possible.Power cuts are nearly 10 to 14 hours long in a.single day. What the hell u are doing for the convenience of general public. If u cant provide electricity then its better to leave delhi as a power supplier. U guys are enjoying sitting in AC and not facing any problem. It is the general public which is spend their day an nights is the pool of sweat in these scorching sunny days. Spend one single day without power then u will come to know waht actually we are...
Complaint comments Read comments Complaint category Other

BSES - Regular power cut at night

 survit on Jun 18, 2014
Hi We live in Mayur vihar phase-1 New delhi (Pratap Nagar). In this hot summer there is a regular power cut for 3-4 hours at night which has now became a regular issue. What is the benefit of electricity when its not available at the time when it is most needed. i understand the load shedding and demand, but why always this area as we confirmed from our friends and relative living to other area.says there is a power cut for 1/2 hr max and which is also not regular.. Some time i really think i am living in a III tier city or capital of india..Are we so much incapable ????? Shame on BSES...
Complaint comments Read comments Complaint category Government Organizations

BSES - Power cut in night

 bhagwandin on Jun 17, 2014
I am a resident of block p-3, , new roshanpur extn, najafgarh, new delhi 110043. Yesterday on 16/06/2014, for whole night, there was no power supply to my block. It was restored only at 07:00 hr morning. This is repeated every alternate days. There is no local fault like transformer failure etc. How everything gets okey early in the morning, i am unable to understand .
In the nearby blockes p-1 and p-2 there is no power cut for days together whereas it is a general thing in our block. It is certainly done intentionally.
How painfull it is to remail awake in the night in this hot and...
Complaint comments Read comments Complaint category Utility Services

BSES - stay away from this company

 arvindgupta1955 on Jun 11, 2014
Against my application no.1006383099 i have been provided a new connection and the meter has been installed ouside my premises.
When sufficient space was there inside my ;premises why the meter was installed outside the premises.
Who will be responsible/liable for breaking of seal/damage to meter/theft of meter.
Under any of the above circumstances, i will not be responsible/liable for any loss/
Damage to bypl.

Arvind kumar gupta
3/195 bara thakur dwara
Gali ganga ram shahdara
Delhi - 110 032
Mobile - 9891982029
Complaint comments Read comments Complaint category Employees

BSES - Electricity cut off

 ankur050291 on Jun 10, 2014
From last two weeks the there are large number cut off of electricity going on.It becomes very difficult to sleep in the night.As being youth its not difficult for me to face but it is about my old father and mother I can't see there condition.We used to live in a small house, even I am not having that much salary that I can have an inverter.It is my heartly request to all the conserrned authority to take an immediate action and if you do require any help from I always ready for it....
Complaint comments Read comments Complaint category Government Organizations

BSES Rajdhani Power Limited - No electricity for long time

User on Jun 9, 2014
Dear all I want to draw the attentions toward this that the electrical supply is not good to my area even just last night there was no power from 2305 hrs to 0730 hrs whose complaint is register to Mr pardeep at call center with complaint no 1581 on asking the reason why this cut is the surprise reply i got is there is no information regarding this cut as them the supply is OK.? Means i am complaining is a fool sweating & seating in dark this not only the first time shocking thing is without giving the satisfactory reply to consumer you are disconnecting the phone why? My simple question...
Complaint comments Read comments Complaint category Unauthorized charges

BSES - Low voltage due to heavy load on old cables

 satish1080 on Jun 7, 2014
Sh. C.P. SIngh Ji

I Surya Chandra Mishra R/o C-1/9A, Yamuna Vihar, Delhi --110053 is completely upset by the maintenance department regarding the very poor supply of Electricity/ Low Voltage from the nearby feeder Box.
Theye are Explaing the reason that the PWD dept are not Giving them permission to dig the road unlesss and Until the BSES dept will Br... them therefore we can't do anything

I request you to please do the needful

Complaint comments Read comments Complaint category Government Organizations

BSES Yamuna Power Ltd. - Meter Sparking

 Amit011985 on Jun 3, 2014
Hi I want to Say That Bses Having Worst Complaint Centre I m complaining them of sparking in my meter from last 2 days Everytime they r giving time or new one complaint number in 2 days they gave me 3 complaint numbers but no action regarding my complaint and sparking is going to increase every time, i have been fed up now from calling on this number 39999808 again and again from last 2 days .if someone seriously who could help me on this . call me at 9899189300. Thx...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

BSES - Irregular supply in Mahavir enclave area since about 17 hrs, 30th May 2014

 @singh_gssohal52 on May 31, 2014
Kindly look into the matter and it is hoped regular supply with proper voltage will be supplied to MAHAVIR ENCLAVE in RZE-97/10. The distribution on transformer is not equally distributed that is about 8 nos. of main services are provided while other transformers have 2/3 services. Kindly do the need full immediately. Er Gurmail Singh RZE-97/10, MAHAVIR ENCLAVE, NDLS MOB. 9911894232...
Complaint comments Read comments Complaint category Other


 meenaksi on May 20, 2014
Dear sir, This is to bring to your kind notice that BSES has disconnected my meter without my consent and approval. they have helped fraud people in getting a fraud connection. I have complained several times however no action has been taken till yet. BSES has taken bribe and given a false electricity connection through fraud means.That fraudster is trying to take an illegal and false possession of my property on the basis of false meter connection. I request BSES not to help the fraudsters in there actions. Please help me in getting my electricity meter reconnected. ...
Complaint comments Read comments Complaint category Unauthorized charges

BSES Delhi - Power cut regulary every night

 girraj singh on Apr 29, 2014
I am jai am suffering serisealy with bses delhi they every night power cut in the night . If they am pay fully bill payment in right time so why they are power cut every night . I want proper excuse why they power cut .
C.A no-101458061, crn no-1251192894, address -a-139 gali no-1 kamal vihar, delhi-94,
Mob- 9911299464 .If they are not given me responce in 48 hours i will pil in consumer fourm for claim amount 50, 000rs for inconvinent...
Complaint comments Read comments Complaint category Electronics & Appliances

BSES - Power supply problem

 rahul cchaudhary on Apr 25, 2014

This is to bring to the kind notification to the company that the below mentioned area has been facing the problem of power supply since april 1st week.

The area falling in the category is

Complaint comments Read comments Complaint category Government Organizations

BSES - Electricity theft in Kotla Mubarakpur

 aaqilah choudhary on Mar 1, 2014
The Vigilance Deptt.,
New Delhi .

I m living in Kotla Mubarakpur, New Delhi . I want to complaint against the person who lived in also this area (Add- H.No -539, Gali No - 01, Prem Nagar, Kotla mubarakpur New Delhi - 03), they are using some wire and do some thing to meter, since last several yrs they are using so many electic equpments and their bill always comes down in comparison to actual bill, they theft always electicity 7:30 pm to 8:00 am am, so its a request to come silently at their place to check it.

The Names of the person...
Complaint comments Read comments Complaint category Government Organizations

BSES - street light pole no. 236/0961/IX 150

 ranvir singh jaswal on Feb 17, 2014
the above said pole no situate at dda double storey flats welcome silampur phase third is not working for the last three mpnths kindly get it repaired at the earliest. thanks and regards ranvir singh jaswal double storey welfare association welcome silampur phase third...
Complaint comments Read comments Complaint category Other

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