Bses — Extreme Delay in installing New Connection

Address:

New Delhi, Delhi

Dear Sir, This is to inform you that i have applied for new connection on 30/06/2014 with application number-[protected]. I have called so many times on customer care number to know the status of my application, every time i got answer that we have escalated your application to the concerned department. When i dint get any response from customer care people i have visited Vasant Kunj C9 office and raised this issue. In the beginning BSES people did not send any one for site visit after very long and frequent follow up, they came and site visit was done. I was asked to pay necessary fee for new connection installation. I have already paid the fee on 22 august and i was told that connection will be installed in 7 days. But after even 2 months time my connection is not installed. I request you to kindly take necessary action .