Bses — Payment failed to reach BSES but was debited from my account

Address:New Delhi, Delhi

i have made a transaction on 17th of july of RS6680.00, the amount have been deducted from the account but the bill is not paid .kindly let me know what i have to do now, do i have to pay again and refund will be given or this payment will be adjusted?
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Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.
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    Rajdhani / Yamuna Power [BSES ] Phone
    +91 11 3009 9999
    Rajdhani / Yamuna Power [BSES ] Address
    Substation Bldng, Near Town Hall, New Delhi, India - 110006
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