BSES Rajdhani — No Enough O&M Staff on duty At Complaint Center Div Ch.chowk

Address:New Delhi, Delhi

This is to bring in your notice that as the summer season has begun, there are many faults taking place somewhere or the other. Below are a few points we would like your attention to: 1. Shortage of complaint staff and no supervisor over them: The O & M officers and contact lineman( complaint centre ) of Chandni chowk div. do not take complaints seriously. Mr. Rajinder Singh- BM (O&M) Chandni Chowk Div. is also not co-operative with us. On 21/4/15, shutdown took place at 1:00 a.m at 1211 and others at Gali Mahal Sarai, Punjabi Phatak, Ballimaran. Complaint center Lahori Gate was informed but they failed to attend to the complaint till 4:00 a.m. Neeraj and Naresh were on duty and according to them the fault was minor as nuetral wire had come off. On 24/4/15, supply was shut down at Lal Kuan from 10.00 pm till 4.00 pm. At complaint center TO Mr Nagar was there.He was not able to give proper information why the supply was cut-0ff? After 1.00 am he switched off his cell no [protected]. So at night a supervisor is necessary so they can satisfy the complaintanant by the giving proper information.
Was this information helpful?
No (0)
Yes (0)
Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rajdhani / Yamuna Power [BSES ]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1302
    Pending
    0
    Resolved
    369
    Rajdhani / Yamuna Power [BSES ] Phone
    +91 11 3009 9999
    Rajdhani / Yamuna Power [BSES ] Address
    Substation Bldng, Near Town Hall, New Delhi, India - 110006
    View all Rajdhani / Yamuna Power [BSES ] contact information