[Resolved]  BSES Rajdhani Power Ltd — Payment Made thru Net banking not being acknowledged by company.

Address:New Delhi, Delhi

An online payment of Rs Rs 2960.00 was made by me to M/s BSES Rajdhani Power Ltd on 06 Aug 2015 thru Netbanking from my ICICI Bank a/c.The bank has cleared the payment vide their Transaction ID [protected] and the amount has been deducted from my a/c. However BSES, vide their Transaction Reference No.DICI[protected] have intimated that they are unable to ascertain receipt of the payment. The amount is still being reflected as an unpaid electricity bill and attracting overdue charges. My BSES RPL CA No[protected] Payment Transaction Date & Time :[protected]:08.30 Name & Add; Arun K. Mathur, Flat 702, HIG Bldg Block D-1, Sector 18-B Dwarka, New Delhi 110078.
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Aug 9, 2021
Complaint marked as Resolved 
Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience faced. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2r5zi' in the subject line.

Regards,
ICICI Bank Customer Service Team

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    +91 11 3009 9999
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    Substation Bldng, Near Town Hall, New Delhi, India - 110006
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