Bses — Ridiculously expensive electricity bills

Address:

New Delhi, Delhi

My electricity bills are ridiculously expensive. My customer number is[protected]. I have sent several emails to BSES in the past and I have submitted a formal request once for the meter to be checked, but I have not seen any change. I live with my wife and two children (one baby and one toddler) in a 4 bedroom flat. For the month 15 December - 15 January 2014 I paid 17, 450 INR (seventeen thousand four hundred fifty rupees) which is absolutely absurd given that I was in my flat for only 14 days during this period (I was on holidays from 24 December until 11 January). So, basically BSES expects me to believe that I consumed electricity equal to 17, 450 rupees in 2 weeks. The latest bill, for the period 14 January until 16 February 2015 amounts to 27, 010 INR (twenty five thousand and ten rupees). Again the amount is outrageous, bearing in mind that basically I was not using the heaters in February. At the same time, my neighbours (with the same family composition) in the other two flats in my building, which are the identical to my flat, paid around 8, 000 - 10, 000 rupees for each month. My complaints have been pointless. If I lived in another country I would have changed immediately the company which provides electricity to my home, but unfortunately I have been told that BSES is the only provider. So for me there are only three options: a) Stop paying my bills, which will make the company stop providing my home with electricity b) accept my fate and continue being ripped off by BSES (with the hope that my money will be used for a good cause) and d) move to another flat, with the hope that I will not have the same problem...