[Resolved]  BSNL — Application Submitted to Asst. Engineer - BSNL - No Responce

I Prakash R (Contact Number: [protected]) has booked for a new BSNL connection via Online on 14-Jan-14. Unfortunately I did not receive any lead number as SMS/Mail. On 19-Jan-14 the Asst. Engineer of BSNL Mr. Shantha Raju (Contact Number: [protected]) has come home and gave a application form, I have filled the application form and provided the necessary documents. Mr. Shanatha Raju along with Rs. 500/- as processing fee. For which he failed to provide a receipt even after asking for it. On 23-Jan-14, line man from BSNL came home and asked for the wire to install the line. I have got 90 meters of wire worth Rs. 350 and the same was not used for installation. The line man asked me to visit the local exchange to configure the modem. When I visited the local exchange, the executive at the local exchange said that the data/reference is not updated and he advised me to check with Mr. Shantha Raju - Asst. Engineer - BSNL for the same. Since 23-Jan-14 I am following up with Mr. Shantha Raju - Asst. Engineer - BSNL he is not ready to give me the Lead Request number or the reference number. Even after many calls, he is not ready to give the required detail and he speaks rude and blackmailing. Kindly provide a solution for the same at the earliest Regards, Prakash R