BSNL Customer Care

BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West
Mumbai City District
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
Mobile – 1800-180-1503
WLL – 1800-180-1502
BSNL Broadband – 1800-345-1504
BSNL MPLS-VPN Toll Free Number – 1800-425-1957
Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365

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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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BSNL Complaints & Reviews

Bsnl - New Landline & Broadband Connection

 amit501 on Sep 5, 2015
Applied for the new landline/broadband connection (0141-2722433) on 6/8/15 but till date there is no response from BSNL even after complaining to Area Manager, JTO & Lineman etc. Kindly take action to avail connection Area under Durgapura Exchange, Jaipur Mob.- 8769628678 Email:
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Bsnl - BSNL Authorized DSA Fraud from Bhubaneswar

 adityathakurctc on Sep 5, 2015
Hi I am Aditya Thakur From Bhuwanswer, I paid Rs 3125 to BSNL Authorized DSA BHAKTA BHUSAN BARIK, IDS 17B00338, his number +91 9437110900 I paid him RS 3125 dated on 1Aug 2015, including his charge for BSNL Braodband + Landline connection, I followed him for new connection meanwhile he made so many story behalf of BSNL, finally he convert me connection to WiMAX on 22 Aug 2015, That too he installed fault machine at my premises. I am keep requesting for landline he assured me just wait for 10 days finally he is not responding and not willing to pay my amount, i told him pay my remaining...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Bsnl - Sms sending issue

 Haneef Chinna on Sep 4, 2015
My mobile number is 9492903632 i am unable to send message to only one num i.e., 9866119039 its my wife number the message will be sent to from my mobile but there is no delivery of sms i have checked block list and everything else i had contacted even bsnl customer care service 3 times when i called for first time on this issue the problem was rectified but only for 2 days after that the issue repeated then i confirmed that problem is with the service provider after that even i call to customer care it became useless and so i became hopeless and i bought another sim and chatting with my wife and...
Complaint comments Read comments Complaint category Mobile Service Providers

Bsnl - Slow Internet Speed

 Neha Sundariya on Sep 4, 2015
I am a BSNL landline and internet with with 1412811845 number which is under the name of RAHUL SHARMA. This is to inform you all that I am very disappointed with BSNL Internet Services. Since the day got connection (2010) we were promised a speed of 2mb/s till 8GB post that 512kb/s for 945 internet plan unfortunately we never received a speed more than 250kb/s. I feel cheated by BSNL complany because they failed to provide the servies which they promised. I did speak with one of the supervisor named POOJA on Sep 3, 2015 she was very rude and did not have the mannerism to talk to a customer. I...
Complaint comments Read comments Complaint category Broadband

Bsnl - unstable today

 Legend Rio on Sep 3, 2015
DL data Rate keep using 1 mbps so i turn off the wifi and directly connected to pc still same problem no application running in background don't even say about virus i scan whole computer with norton even if u think it is virus that using internet speed then i try on my laptop there also same problem.As i know it is 100% bsnl fault as always and there costumer care number busy as always.I'm Using Bsnl wimax (worst decision going for bsnl connection) this problem occurs today(03-sep-15) from morning, or if they updating somethingh or troubleshooting plz send a message in early...
Complaint comments Read comments Complaint category Internet Services

Bsnl - Telephone dead from 7 days and more

 akshay ranka1400 on Sep 2, 2015
Hi these is regarding not working of telephone no 0734-2552333 from 28-08-2015 and my complaint I'd is 1026332781 it has been 7 days and more daily calling to Bsnl office for support but no help resulting into huge loss due to which our business as been affected therefore want the telephone to repair as soon as possible plus compensation for loss Regarding Akshay ranka 8989449201...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Bsnl - No Signal Connectivity for Internet

 Subham Biswas on Sep 2, 2015
I am Subham Biswas from Kharagpur West Bengal. Modem- dlink 2750u.My BSNL BROADBAND connection is not working. Past 1 month its not getting connected to internet. Before it used to connect. But bill is paid every month. People of Bsnl doesn't cooperate with customers. This is irritating. Bills are paid timely. But no net connectivity. Please assure me consumer forum. I am sending you a pic of my modem. The last light is for connectivity. But it doesn't glow now. But before a month I used to get connected. My problem I that always net cant be connected to my modem. BSNL LANDLINE NUMBER OF BROADBAND...
Complaint comments Read comments Complaint category Broadband

Bsnl - BB link keep dropping , exchange team know the issue with underground cable, they not ready to replace , not responding to register complaint

 Suriyas_25 on Sep 2, 2015
Almost a year we are complaining to make the cable issue fix to exchange on BB issue Link if dropping and getting 128 or max 400 kbps speed for 4 Mbps monthly, such bad response from exchange team and all BSNL management Need BSNL higher management to get action on this issue Which is running more than a year, still no solution given, But month bill is coming in time, if we make delay in payment line with inactive immediately, for money mater when actions are taken with immediate affect why can’t we get same response for our complaint I have added list of complaint details, which...
Complaint comments Read comments Complaint category Telecommunications

Bsnl - Not getting my demo sim for past 4 months

 sureshstm on Sep 1, 2015
I am suresh from susmitha mobiles(Prop). I was opened my shop on 18/04/2015. Before 1 month I gave my proof and shop seal to my area sales man(Mr.Gokul 9445162066) to getting the demo sim. Why because to get demo sim before my shop opening day. But the problem was still now i didnt get my demo sim. I called him through mobile so many times. But he is not responding my call. If he attend also he saying that he was in a meeting. Unfortunately One day I saw him in a shop that was next to my shop. i was waiting outside for him and i called him and asked about the demo sim. He told that he was lost my...
Complaint comments Read comments Complaint category Telecommunications

BSNL Penta - Replacement or refund

 azhar tadavi on Sep 1, 2015
The product which you provide me with is defective and not proper in use and it seem to be a second hand tablet, ther are lots of problem in the tablet such as voice, calling, and scractes on the screen, so please slove the issuse on top priority, its a humble request to you. so plase do the needful....
Complaint comments Read comments Complaint category Mobile Handsets

Bsnl - Land line bill payment.

 ratnakarshasat on Aug 28, 2015
Dear Sir, On 27.08.2015 I made online bill payment for my land line phone for Rs.1187/- through my HDFC Credit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at for any queries". I tried second time and the same error occurred again. But the today is the last date for payment. So what should I do now? please reply me at my e-mail mentioned below. Thanks and Regrds, V.Rathinasamy....
Complaint comments Read comments Complaint category Credit Cards

BSNL Hungama - Deactivate / Unsubscribe all Hungama services from my BSNL Broadband.

 zeest_luv on Aug 27, 2015
Please deactivate all bsnl hungama services activated on my BSNL Broadband, My BSNL Landline No' is 0326-2385277. This is my humble request to deactivate all hungama services. I tried a lot to contact on 18002097010 but never any customer care executive ever pick up these calls. This is a FAKE service and needs to launch a real CYBER FIR on these fraud services. Please help me out....
Complaint comments Read comments [1] Complaint category Broadband

BSNL Customer Care Service - Complaints related bsnl customer service

 Ratheesh KS on Aug 27, 2015
I'm Ratheesh my mobile number 9444513938 I'm fully unsatisfied in your customer care services Because he is not solve for my compliance The problem is I'm talking with your customer care executive 20th 7.00pm.that time he was giving wrong information so my amount was loss...
Complaint comments Read comments Complaint category Other

Bsnl - Redirecting me to while browing

 adi7yanaik on Aug 27, 2015
This is happening since the last 2 days. When I'm browsing, the ISP randomly directs me to their promotional email service . This makes the web browser lose the URL I intended to visit which in turn hampers my productivity during work time. I believe it also violates the NetNeutrality principles....
Complaint comments Read comments Complaint category Broadband

Bsnl - Disconnection

 Gopal13 on Aug 26, 2015
I beg to inform you that i was not access internet and phone before 6 months (From march 2015 to august 2015) my account number is 8007235648 phone number 033 - 26618813 the problem is "we cant pay bills (Amount is 3108 / - ) " because we cant access service so why we pay bills? So that why kindly we request you to disconnect my line.
One more topic : - today we was go to satyawala telephone exchange (Bsnl) for disconnect my line when we go there and meet to counter number 208 he was say to us "if you take rent you have to pay the outstanding amount first then we will disconnect...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Dehradun - Wrong amount of bill for the month of May 2015

 adarshbal on Aug 26, 2015
I am a 77 years old retired Indian Air Force Officer. The account No.of my landline telephone connection is 1000243560 for which I received a bill of Rs.1544/= for the month of May 2015. I held a plan of BBG Home 345 Combo upto 15.05.15 for which I have been charged Rs.166.94 and BBG CNT Combo-630 from 16.05.15 till 31.05.15 for which the charges are 325.16. I made very few telephone calls during day time as most of the calls were made after 9pm as there is no charge for calls after 9pm. As such it is not understood as to how the bill amount has become Rs.1544/= since my bills have generally been...
Complaint comments Read comments Complaint category Telecommunications

Bsnl - Regarding refund amount

 pank1234 on Aug 26, 2015
Dear sir
I my self Pankaj Shriram Meshram submitted application to account section of GMT office Bhandara (maharashtra) for issue my cheque with correct name i.e pankaj shriram meshram actually while issuing cheque with my name there was mistake committed by bsnl account section in fathers name they wrote ram in place of shriram
so i kindly request to you to resolve it as early as possible....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Bsnl - Not getting Connection on time.

 Mayankjodhpur on Aug 26, 2015
I submitted all documents and forms for new connections of bsnl landline and broadband both on dated -12/8/15.
Till iam still not get any connection..,
I go offices staff take lightly by saying laga denge and all I called so many times bsnl offices for enquiry but they also only giving excuses that dkhta hu nd all..
Sir iam from Jodhpur Rajasthan.
I want connection at my residence 9/346chopasani housing board .and i commucate several times at Kamla nehru nagar bsnl office but no satisfactory respond they give. Plz sir resolve my problem ....
Complaint comments Read comments Complaint category Telecommunications

Bsnl - Very slow broadband speed than promised in plan

 Rajatkishore on Aug 25, 2015
Myself Rajat kishore (Contact number-09112010709), is using BSNL broadband on number 0832-2520799, for last 5 days, speed is not more than 30-50kbps, however I am using Monthly data plan of 1495rps, which has 30GB data on 4MBPS and over that 512KBPS, Got this plan activated 3 days ago and still was not able to enjoy promised speed and data. I have registered complaint on BSNL customer care on 24 August with complaint number 1026256300, which has not yet been resolved but received a message from BSNL saying that it has been resolved( find attached) Today I carried out speed test 3-4 times to find...
Complaint comments Read comments Complaint category Broadband

Bsnl - Broadland line not resolve already 2mnt

 Gulkainz on Aug 25, 2015
Broadband line wire had been stolen and the missing wire is not fix for the last 2 month beside continuous complaint by customer. We are paying internet fee amt Rs 850 for the service we dont use. We had been paying for two month already. The operator has not done anything to resolve the problem.this forum is the last option we have. Please do something...
Complaint comments Read comments Complaint category Broadband

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