Follow us
Log in        Register
     
 
BSNL Logo

BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
Go to BSNL:    Twitter  Facebook      

BSNL Complaints & Reviews

BSNL - Proper service

User
 tpkad on Sep 18, 2014
Hey, I am subscriber of BSNL land line phone bearing No.01746-258658 and this number is not working properly since last two months and the same is lying dead. No dial tone. I have made numerous telephonic / verbal complaints to concerned JE/SDE, but in vain. Each and every time they assured to resolve the problem and till date no step has been taken....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Landline connection is not disconnected even after gave the letter

User
 Prabhu Appu on Sep 17, 2014
Hi I was using BSNL Landline. But the service is not good in my resident area. So I asked them to disconnect the line. we intimated them lot of time but they haven't disconnected the line. But bill is still coming. Now they called and asked me to pay the bill. I told them i disconnected the line. They are not responding properly. My Landline number is 0422 2341797. City : Coimbatore Area : Telungupalayam We gave lot of letters to the Raja Street BSNL office. Still they area not Responding....
Complaint comments Read comments Complaint category Broadband

BSNL - Bill generated without any phone connection

User
 slash on Sep 17, 2014
My name is Sandeep. I had requested for a land-line connection last month, so a BSNL representative came over and had me fill up the form and took Rs. 500 as the deposit. I told him that I need a telephone instrument and would like to have the same number that I had before (one year back). So far I haven't received any information about the telephone instrument and about the activation of land-line connection. But I got message on my mobile saying "Dear Customer, your landline bill of Rs. 1756 against BSNL account number 9036112117 and phone number 080-23542799 has been generated on 06-SEP-14...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Shifting of Landline No. 0478-2571062

User
 Rhearosa on Sep 17, 2014
I had applied for shifting my above phone from Arathinkal, Cherthala to Cherthala exchange. The shifting order has been issued on 2nd August 2013. It is more than a year that the telephone is not yet shifted. Have approached Cherthala Telephone Exchange couple of times but nothing happened. I keep receiving bills. Please help me. Thanks Joseph John...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - BSNL - My plan was suddenly changed

User
 pappu111 on Sep 17, 2014
I am a customer of bsnl wire line services since 5 years. I have subscribed broadband plan BBG FN HOME 500 COMBO monthly which gives 1.5 GB data in all time and night unlimited (2000-8000) hours free. In July bill bsnl changed my plan BBG FN HOME 500 COMBO too BBG CNT COMBO 500 without intimation. They didn't notify me about this and charged for night hours.in July 2014 my usage charges was 296 rupees only and now in Aug 2014 its become 4804 rupees.that's not affordable for me. please take a look on these topics- 1. bsnl didn't give me information about night hours (2000-8000) charges change. 2.....
Complaint comments Read comments Complaint category Internet Services

BSNL - NON WORKING LAND LINE FOR PAST 4 MONTS OF NO.0485 2267072.

User
 anilmookkan on Sep 17, 2014
Dear Sirs, I am Anilkumar M.K. S/O M.K. Kuttappan, is customer of BSNLfor many years under Maneed Telephone Exchange, my land line number is 0485 2267072. We are facing the non working the land line connection from past 4-5 Months. We have already placed complaints many times to our telephone Exchange (Maneed Exchange) This is the continues problem faced by us for the past 2 year, 3 or 4 months disconnected and rectified by continues complained. But working 1 or 2 months and the same way.More over our exchange authorities are very lazy and waste when we approaches them with complained, they...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Misbehaved with lady staff

User
 jg1 on Sep 17, 2014
I am a woman, working with BSNL at sector 24 exchange. I did my part of job as per protocol and instruction of my seniors. However, a junior gents staff shouted and misbehaved with me as I didn't do the task as per his instructions which was against the protocol....
Complaint comments Read comments Complaint category Government Organizations

BSNL - Delay in Shifting Phone

User
 Nivas193 on Sep 17, 2014
I have applied for shifting my land line connection to new address on 2nd September. But till now it is not done. Whenever I contacted the BSNL office, they replied it will be done in 2 days, but its not done yet. My land line number is 26482153...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Re Activation of my prepaid number

User
 Salil Nigam on Sep 16, 2014
As I was out of India for last four months and unable to receive any communication regarding sim deactivation and was not able to recharge the mobile number. Therefore request you to please re activate my mobile number +919425673373 ( Madhya Pradesh, bhopal ) number....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Name wrongly printed BSNL LANDLINE bill

User
 j_r_1 on Sep 16, 2014
hello, My name is spandita sahu.same name having BSNL LANDLINE in my house but the telephone bill wrongly printed as SANU SPANDITA. so i want to change SANU SPANDITA to SAHU SPANDITA. so plz resolve this problem asap... Thanking You SPANDITA...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Failure bill payment txn id 118390312

User
 mehendalemangesh on Sep 15, 2014
THE TXN HAS FAILED AND THE MONEY NOT REFUNDED TO MY ACCOUNT


Receipt Number:


888909596058


Transaction No:


TX03091414818020


Bill Number:


10223574940004


Telephone Number:


230033


Unique ID :


1022357494


Bank Transaction ID:


118390312


Bill Paid Amt:


900.00
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Broadband Service is not working For last 4-5 Months

User
 Harish Chopra on Sep 15, 2014
Subject-COMPLAINT REGARDING THE NON REPAIR OFBROADBAND AND TELEPHONE CONNECTION No.01276-235604. Dear Sirs, I am MahavirSingh Chopra S/O Jagannath, is customer of BSNLfor many years, my land line number is 01276 ( Bahadurgarh STD code) – 235604. We are facing the disconnection from past 20-25 days. The mail is regarding the non working of my broad band connection and telephone connection for past 4-5 Months, we have already placedcomplaints many (around 10-15 times)times by visiting the Bahadurgarh Telephone exchangepersonally and every single member of my family hadvisited for same...
Complaint comments Read comments Complaint category Broadband

BSNL - complaint Repeated for last 1 year

User
 gunasegh on Sep 15, 2014
0452 2604298 incoming calls not coming same type of complaints made about 10 times permanent remedy is required without recurring the complaint more than a year it is like this and no more improvement HIGH LEVEL ACTION IS REQUIRED IMMEDIATELY...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL 3G - Wrongly recharged

User
 sunil k panda on Sep 14, 2014
Hi, My name is sunil kumar panda and my mobile number is 8895458711, on dt-14-09-2014 at 10 am, I have made recharge my phone by MOBIKWIK RECHARGE but by mistake he had recharges Rs.39/- towards another number 8895458711, which seems same as my number, and the Rs.39/-SPECIAL RECHARGE has been transfered to his number and he has denied to pay me. So, I have a request from BSNL(Government Organigation) that in this situation what is the procedure to bring back any one money as this is against the Law of Conduct and Justice. My request to government organisation to please make some more softwares for...
Complaint comments Read comments Complaint category Other

BSNL - Charged for Hungama Movie on Demand without my subscribing the same.

User
 krishnan17563 on Sep 14, 2014
My landline number is 0462-2333212 (Tirunelveli). I have not subscribed to BSNL Hungama Movie on Demand service. In fact, I explicitly declined the service call from BSNL Hungama when they contacted over the landline. In spite of that, I am being robbed Rs.49/- per month in the monthly bills. BSNL authorities have allowed a private player to rob its customers perhaps could be taking their share in the robbery. I have registered a complaint with BSNL online. Dr.Krishnan Professor, Centre for Information Technology and Engineering Manonmaniam Sundaranar University Tirunelveli - 627012...
Complaint comments Read comments Complaint category Broadband

BSNL - stray dogs problem

User
 Iari on Sep 14, 2014
I would like to bring this to your kind notice that approximately 30-40 stray dogs are there in our campus. Due to these dogs, the residents and employs are facing regular problem We request the MCD to kindly take necessary action immediately and send the Dog squad to avoid this problem. Address.- Iari, pusa campus., new Delhi 110110012...
Complaint comments Read comments Complaint category Municipal Corporation

BSNL - Unethical Deduction of Balance

User
 Ajitsingh Thakore on Sep 14, 2014
Respected, I recharged my BSNL mobile with 1 GB of Internet recharge (acc 2), when i was having 135MB still left in my account 1, when I was continously using my Internet, the amount of MB was not deducted from the account 2, but from the Main Balance. Moreover, there was No Notification provided by BSNL prior related to the usage. Please help us....
Complaint comments Read comments Complaint category Internet Services

BSNL - Request for the Broadband services

User
 msagarwaal on Sep 13, 2014
Hi Team, Greetings for the day. Could you please confirm that what are proceedings happening for the number 05921-256256? As the connection was activated on 09 of sept, 2014, but till date i am not receiving the services. Please revert as soon as possible. Here below mentioned are the email which have sent earlier. Email id mohitgarg198819@icai.org is my registered email id on the said number. Regards, Mohit Garg Hi Team, Could you please revert as to what are the proceedings going on for the number 05921-256256, as as yet i am not able to receive broadband services. Regards,...
Complaint comments Read comments Complaint category Government Organizations

BSNL - Amount debited from bank but not recharged

User
 Hitesh Kalita on Sep 13, 2014
Sir, I had made two top up of Rs. 561/- through State Bank of India internet banking and got the confirmation that transactions are successful. Money is debited from my account. But recharge hasn’t been done by BSNL. Please credit the recharge value at the earliest. The details are as under: BSNL Mobile No. 9531054858 Date of transaction: 13/09/2014 Transaction Ref No. IGZ5147459 Amount Rs.561/- Date: 13/09/2014, Time: 08:51:34 Kindly recharge the amounts to the mobile no. or credit back the amounts to my bank account Regards, Hitesh Kumar Kalita 9401828594...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - BSNL NEW SIM NOT ACTIVATE

User
 gsingh93931 on Sep 12, 2014
I HAVE TAKEN A NEW SIM ON 13.08.2014 NUMBER 8991583070331394558 MOB.NUMBER 9407415040 FROM BSNL OFFICE RAGHOGARH, DISTT.-GUNA (M.P.) PHONE NUMBER 07544262201. BUT THE SIM IS NOT ACTIVATE TILL DATE (12.09.2014.). KINDLY TAKE THE MATTER ON PRIORITY SO THAT THE SIM CAN BE ACTIVATED. I HAVE DISCUSSED WITH CONCERNED OFFICE OF BSNL OFFICE RAGHOGARH BUT THEY HAVE NOT GIVEN ANY SATISFY REPLY. GOPAL SINGH 9407240406...
Complaint comments Read comments Complaint category Mobile Service Providers

Share this page with others

  
  

Recently Discussed
11 hours 58 minutes ago
BSNL
refund of sequirity deposit
13 hours 44 minutes ago
BSNL
trying MNP BSNL to another operator : not getting UPC after msg to 1900
15 hours 10 minutes ago
BSNL Landline
outgoing & incoming calls list
15 hours 51 minutes ago
BSNL Hungama
deactivation
16 hours 44 minutes ago
BSNL Prepaid Mobile
CALL DETAIL