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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - want to activate my account

User
 udaytiwari on Jul 6, 2015
please activate my account having Mob no-9407512197 Circle-MP Name-uday prakash tiwari Sim-BSNL...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL Network - Broadband not working 20 / 30 days a month

User
 sangramcat on Jul 6, 2015
My BSNL LL 0651-2260394 is in order.Yoyr service personnel have configured the i-Ball modem too...the coonection is not even staying for seconds, automatically disconnecting...this has been going on since 15 June15.
No corrective action has been taken despite repeated telephonic and in-person complaints.
I'm being given flimsy excuses like server is down, its raining now, next 2 days it will correct itself, etc which is just nonsense.
Im an old BSNL customer for past 10 yrs..never faced this problem.I have 950 UL plan which I have made annual payment till May2016.
Im...
Complaint comments Read comments Complaint category Broadband

BSNL - Incoming calls details

User
 piscesgamer on Jul 4, 2015
Hi, My BSNL Landline number is 044-22631418. I would like to know the incoming calls made to my landline on 24th and 25th may 2010. Kindly treat this as urgent and please mail to my email id : coolprshekhar@gmail.com Thanks, Shekhar...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

BSNL - How to cancel a contract,which signed for 16 year with BSNL

User
 Harigopalarao Bugatha on Jul 4, 2015
BSNL tower was installed in our place last 6 years ago. my father had signed for 16 years contract. they are paying Rs500 per month.However they are not paying regularly and they have not given any documents yet. We would like to cancel the contract. Can anyone suggest us how to approach to resolve this problem...
Complaint comments Read comments Complaint category Telecommunications

BSNL - not issuing new landline connection

User
 ameet parmar on Jul 4, 2015
I'm Amit Parmar from Godhra Gujarat I've all the documents ready for the application of new bsnl landline connection I've visited bsnl Godhra office 🏢 three or four times last month along with the necessary documents But unfortunately they kept refusing and denying to provide me new landline connection This is one type of "Dadagiri" in Gujarati term Kindly do something Regards, Ameet...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - not activative SIM in 3G

User
 Satyam Sneha on Jul 3, 2015
I am a customer of BSNL Rajasthan since Jun 2013. Presently I am in Bangalore and want to use 3G Internet. I recharge 3G pack but the same is not activate till now. I contacted customer care, he told me that please contact Rajasthan BSNL. Then I also try to contact Rajasthan BSNL but could not contacted yet. Sir. In view of the above fact, it is requested to you that the services for 3G may please be continued....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - refund not received

User
 sachin_punjabi on Jul 3, 2015
i have returned a postpaid sim card to bsnl for deactivation with phone number 7382101147 in the month of january 2015, the refund was processed on 17th feb, 2015, but i have still not received the refund amount of Rs.500/=(five hundred only) from them inspite of numerous visits to their office from where i purchased it, which is located at patny circle, r.p.road, secunderabad, telangana. pin code 500003. They give reasons such as shortage of funds, change in software, officer on leave. As of today it has been almost 6 months and still it looks like they are not in a mood to refund the money. Avinash...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - money deducted for bsnl recruitment process but registration not completed

User
 mrudula kolakaluri on Jul 3, 2015
I had done a payment to bsnl recruitment through sbi net banking with ref no 8449556IG0ADSZYU4 transferto 311627 of 769.38rs on 9th June 2015 but it showed the status : NOTPAID. for this I had given a complaint to the bank through mail(ref no: PT9992218968263) but they replied that "the transaction has been proceed to merchant, please contact ur merchant" . so please solve this soon...
Complaint comments Read comments Complaint category Job & Career

BSNL - No response for the new connection requested online

User
 Selvimurugan on Jul 3, 2015
Dear Sir, This is to inform you that i have applied for a BSNL land line connection with broad band on 23rd Jun'15 on online. But i didnt get the connection till date. Please help me in this case. Name - Murugan.K TNERO No: 23061500003, Date:23/06/2015 Contact Details:- K.Murugan, 82, First Cross Street, Sri Ruby Gardens, THINDAL, Erode - 638012...
Complaint comments Read comments Complaint category Home & Garden

BSNL - phone and broadband not working properly

User
 ambor on Jul 3, 2015
Respected sir... I am a BSNL landline user from Madhya Pradesh & broadband user as well.And I am facing too much problems using Bsnl.I do complain regarding such problems to my near by Bsnl exchange, that Bsnl landline 07296-235215 is off since from 25/06/2015 & Broadband is off from 30/06/2015 but no steps are going to be taken by the exchange.In this reference I want your strict attention for that. Exchange contact no. 07296-234298 Rajgarh(dhar), Madhya Pradesh. Thanking you in advance... Ajay ambor Contact no. 9425073346....
Complaint comments Read comments Complaint category Broadband

BSNL - BSNL Internet not working

User
 Gopu12 on Jul 3, 2015
I am a consumer of BSNL internet and using an unlimited plan. I live in a place where we have no other alternate to get a broadband other than BSNL. Repeated complaints are not at all making things in order. I am paying the bills correctly but with no proper service. I have an internet connection which will last only for 2 mins and will be disconnected for next 10 mins. Hope I will get a response from here. Landline respective to this is 0478-2573961. Alternate contact: 9744700041 Thanks & Regards, Gopu...
Complaint comments Read comments Complaint category Broadband

BSNL - IMPROPER SERVICE RECEIVED FOR THE LAST 6 MONTHS

User
 Srohit Roy on Jul 3, 2015
Dear Sir / Ma'am, this is to inform you that i am a BSNL user for a long time but since my start, I have been facing problems with my Internet connection. Over the time, I have lodged a complaint with BSNL and many personel have attended my house to solve the problem via various methods, but till date the problem is not fully solved. The connection is very slow, (though i hold the most costly and fastest network plan of BSNL), the line keeps getting dis-connected from time-to-time and recently I found out that the ADSL link is going off from the modem which is dis-connecting the line. As...
Complaint comments Read comments Complaint category Broadband

BSNL - need to withdraw this bill payment payment from HDFC account 12401570005021

User
 srthosare on Jul 2, 2015
I have following Bill paid through BILLDESK for reference Biller Name: BSNL CELLONE Bill Number: MPPUN-288588332 Customer Account Number: 9425062446 Bill Due Date: 05 Jul, 2015 Payment Amount (Rs): 192.00 Paid From: HDFC BANK Scheduled Date: 30 Jun, 2015 Transaction ID: 52582015062605280791 here by I would like to request you to kindly withdraw this bill payment facility to BSNL with above details against my HDFC AC no 12401570005021. kindly have this measures effective immediately...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - NOT PROVIDING PROPER INTERNET SPEED AS PER PLAN

User
 durga_4u on Jul 2, 2015
SIR I AM TAKING BROADBAND SERVICES FROM BSNL SINCE LAST 6 YEAR, BUT BSNL HAD NOT PROVIDE INTERNET SPEED AS PER PLAN SO I CHANGE MY PLAN SINCE DEC. 2014 TO BB Rural Combo UL 650 BUT AFTER SIX MONTH PASSED THIS HUGE AMOUNT PLAN ALSO NOT PROVIDE THE VERY LESS SPEED (PLAN IS 512 KPBS) IT PROVIDES ONLY BETWEEN 120-170 KPBS SOMETIMES IT BECOME MORE LESS. SO BSNL IS CHEATING RURAL CUSTOMER AND OFTEN IT BREAKS ITS SERVICES, THERE IS NO PROPER MAINTENANCE OF BROADBAND OR LANDLINE, THESE SERVICES MAY DISCONNECTS WITHOUT ANY NOTICE AND AFTER COMPLAINING TELEPHONIC IT COULD NOT BE SOLVE. AND IN THE BSNL...
Complaint comments Read comments Complaint category Broadband

BSNL - continuous landline bill without given telephonic services yet complaint by mobile to bsnl.

User
 durga_4u on Jul 2, 2015
Dear sir, Subject: without landline service given continue since last two month why to pay for bill. i have apply online to change my telephone plan in month of may and opted annual payment, but the bill had annually bill sent on the same month with 1320 telephone charges. OK, but there is no service since I opted or change telephone plan (from 30 April 2015 to toll today 2 july 2015) and I could not use my telephone because of telephone line disturbance. Then why should I pay annually bill then even a single day since change the plan I could not get the services. And now I had apply for new...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Network in pre paid mobile of BSNL 9425020202

User
 mukeshkhare on Jul 2, 2015
I am using pre paid mobile of BSNL since last 15 years. My office is situated at Satpuda Bhavan, Arera Hills Bhopal at ground floor. I am not getting the network since last 15 years. I had requested to many BSNL officer by email and also complaint on http://www.pgportal.gov.in but no solution has been provided by BSNL. I am not able to talk on my mobile number 9425020202. Please provide proper network for this number....
Complaint comments Read comments Complaint category Mobile Service Providers

Bsnl Patna - Didn't resolve complain but maintain false report with the relevant issue.

User
 pravin pankaj on Jul 2, 2015
My complain is against bsnl, patna i. E. On 29. 06. 2015 i registered a complain regarding my landline no. 0612 - 2256622, my complain no. Was 13139944342. On 02. 07. 2015 i received a message on my mobile that ur complain has been resolved but fact is that at the time of lodging this complain it has not been resolved. The disturbing thing is that the person who has been authorised to look in to matter whose mob no is 9473054847 did bother to pick up mob, this compell me to lodge this complain being a bonafide citizen n consumer....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Static ID 59.9.241.17

User
 RAJARAO J.R on Jul 2, 2015
My static Id 59.90.241.17 given to Dr. RAJKUMAR J.R for our landline No; 04424531808 booked from Adayar Exchange is not working since three to four days. When I tried to find the location on my static ID is indicating that it is allotted to Faridabad, Hariyana Pl let me know what happened to my static Id and when it will be resored? My email Id : rajaraojohi@yahoo.in RajaRao J.R Father of Dr.Rajkumar J.R Ph.04424155830 Cell:9444740808...
Complaint comments Read comments Complaint category Broadband

BSNL - BSNL landline (Kolkata) lying dead for five months

User
 NILA SENGUPTA on Jul 1, 2015
I am Mrs.Nila Sengupta, holding a BSNL landline connection NUmber (033)25385429. Since February 2015 my phone has been inoperative. First there was plenty of disturbance in the line, so I could not hear anything if someone called, and then the line went completely "dead" --- no dial tone. I complained to the call centre on 14.02.2015 and the docket number is 12936975032. They reported a "severe underground cable fault". The docket was not closed, and the fault was not repaired either. I have been paying just the rental every month, unnecessarily. How long will this go on ???? BSNL, it seems, is...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - BSNL frequent disconnection

User
 Jason Joseph on Jul 1, 2015
There is always a disturbance in line and my broadband disconnects very frequently. I had a 4 Mbps plan, byut i moved to 512Kbps plan due to their poor service & noise in the line always. I have made around 5 to 6 complaints regarding disturbance in line. Customer Id: 4021938015...
Complaint comments Read comments Complaint category Broadband

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