BSNL Customer Care

BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West
Mumbai City District
India - 400054

Customer Care Phone Numbers and Contacts

1800 345 1500 (Landline)
1800 345 1504 (BSNL Broadband)
1800 425 1957 (BSNL MPLS VPN)

Contact Information added by users

The following information has been added by our users and may or may not be correct and/or true. Use at your own risk.
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BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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BSNL related photos (386)

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BSNL Customer Care related pictures (386)

BSNL Complaints & Reviews

BSNL — BSNL Broadband frequent disconnect

 Manoj Kumar Govindan on Oct 12, 2015
Hello, I hold bsnl broadband for more than 8 years. In the past 3 months I found frequent disconnect in my broadband... I raised almost 10 complaints but nothing work out... I tried even visiting bsnl customer care and telephone exchange but no one turn up... My landline number: 044-23821851 Please do something about it....
Complaint comments Read comments Complaint category Broadband

BSNL — Restoration of land line

 malikshoukat on Oct 12, 2015
Mostly humbly I would like to request your goodself that my land line bearing No. 01933-260589 situated near Jamia Masjid Sharief Memender Shopian has been put on pause by the department deliberately one and a half month ago with the reasons not known. Although I am paying my dues online regularly and there is nothing outstanding against me. Today on 12/10/2015 when I again telephonically approached the BSNL authorities (Shopian) for restoration of my land line, they in turn demanded me to provide laborer expenses likely to incur for correcting the fault for its restoration which I think is a matter...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — Broadband redirection and not working at all

 Falguni Tomar on Oct 11, 2015
I had bought a bsnl connection of 1500 rupees pee month, this year I gave a full year pay of 22, 000 to them. The Internet was ok, and it did drop at times but One month later, I started getting random redirections to and later in it would work for a few hours and again redirect
it was annoying sometimes but somehow I managed it but now after 2 months it's happening after every few minutes and the worst part is that the Internet will not work as not as the redirect does not open
in fact now even if the redirect opens, the interest is still not working. i have called...
Complaint comments Read comments Complaint category Broadband

BSNL — Mobile network and tower brake down action

 sudarshan vilas patil on Oct 10, 2015
Dera Sir my self via s patil at post Maloni, Tal shahada dist Nandurbar (MS) 425409 mobile No 9765709008 i take the portability from IDEA to BSNL after that i can't call to any other mobile number and so many time to complain to toll free and exchange office shahada but still we are facing the problem for call and we forget the internet service but only call also to much problem if you not take action means you are loss for the government and we will complain to the higher authority or we will again take port to private vilas patil 9765709008...
Complaint comments Read comments [1] Complaint category Other

BSNL Hungama — Unsubscribe bsnl hungama services

 preethi T on Oct 9, 2015
Hello sir/ madam I want to deactivate all bsnl hungama packages on my number 08554-237204 I kindly request you to deactivate. unnecessary we charged 136rs. when I called up customer care they people tells all the customer executives are busy. then after 2min. they will automatically disconnects the call. so please I kindly request you to take this complaint in a serious way. and deactivate all bsnl packages on my number. thanks preethi T...
Complaint comments Read comments Complaint category Broadband

BSNL — Landline dead since 6.10.15 due to cable cut by private party

 SK Ganguli on Oct 9, 2015
Am Dr.S.K.Ganguli.My landline 06122278929 is dead since October 6 due to illegal snap of cable by apartment builder near Shiv Mandir Gosai tola patna 800013.No bsnl officer has visited the site.please restore my telephone service immediately, which is linked to broad band making me handicapped. Regards....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — Hungama package

 arti phadte on Oct 9, 2015
I have not subscribed for bsnl hungama packages and still being charged for the same from february 2015. My name Mr. Arvind Phadte and my bsnl landline number is 0832-2318155. I request you to please deactivate this package since we don't need this. I have registered the same complain on BSNL toll free costumer care number and complain number is 1026551225. Please take into consideration my request as soon as possible....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — Non functioning of landline & internet

 sushantkhopade on Oct 8, 2015
I am Mr. Sushant Khopade, having BSNL landline since 1995. From May 2015 our phone got disconnected because of Road work. Since may 2015 we are in constant follow up with Mr. Vitankar (Gokhalenagar Incharge), but nothing happened. So we met his immediate senior Mr. R S Kulkarni (Officer / Manager) but unfortunately he turned us down. So leaving us with no option we decided to meet Mr. Bhandare (General Manager), we discussed our situation with him in detail but he was utterly Arrogant to us. We would specially like to mention that in spite of paying all the bills we don't deserve this kind of treatment...
Complaint comments Read comments Complaint category Government Organizations

BSNL Pune — Broadband not working since last 7 days after lodging twice complaints

 Supreet Kaur Randhawa on Oct 8, 2015
Hi Team,

I have lodged complaint on 30/09/2015 regarding our BSNL Broadband not working.
After calling up 4 times to customer care they said some technician will visit your home to check the device.
On 6th we again called up in the morning and received the same response.
On calling up again in the afternoon, they told that the ticket is put to resolved status, I said them to reopen since no one visited and our internet is not working since last 7 days, I kept on repeating It's not justifiable to pay 7 days bill amount and service tax as I am not getting...
Complaint comments Read comments Complaint category Government Organizations

BSNL — Landline and Broadband — New connection delay

 Navinkumar24 on Oct 8, 2015
This is to inform you that i have applied for a BSNL land line connection on30/09/2015.But i didnt get the connection till date.When i gave the application, company informed me that they will give the connection within one or two days .and i paid sum of Rs.1499/-.

Please help me in this case.

Name - Suresh Chandra
Demand note No: 13283903077
ID Number:KERENK20091200649

Contact Details:-
B4/302, PRDA Flat, South S. K Puri, Patna -1

Complaint comments Read comments Complaint category Telecommunications

BSNL Broadband Service — Basic phone broadbad speed

 vijayhdi on Oct 7, 2015
I am customer of bsnl and using broadbad at my basic phone no. 05852220261. trai declared minimum broad bans speed will provide 2Mbps.but in my district hardoi ssa provide broad band speed 89kbps to1.5Mbps. when complement to authorities they ignore.and no action.SPEED TEST RESULTS
Current Internet Speed:
1.40 Mbps
Expected download rate:
179.25 KB/sec
This speed was tested by at 2015-10-01 09:46:06 AM IST
Test History
Internet Speed Download Speed IP...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Kerala — Poor 3G coverage

 pradeeshbm on Oct 6, 2015
Hi, I'm living in Manjeshwar town, Kasaragod District of kerala state. I have been facing BSNL 3G network problem in here in my BSNL sim card. I'm getting low 3G signal from a farther tower which is fluctuating very often. So i'm unable to use 3G in my place. I request company to install a BSNL 3G in this town. This complaint is not only on behalf of me. It's the request on behalf of every BSNL users of Manjeshwar town who are using Internet....
Complaint comments Read comments Complaint category Internet Services

BSNL — Landline telephone dead more than 1 month.07882212044

 Akshatnanjindal on Oct 6, 2015
Sir I Sanjay Jindal consumer of BSNL landline telephone number 221 2044 my phone is dead more then one month i tried calling Sinha g Sdo but he never receive call and how many times talked to dgm mister modear 10 days no response. My complaint numbers are as below 100 7706 230 and 10125 98249 and 10 22962 185 and 10270 62254 + 10 2643 1878 . Can contact me at 9424135299.....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — Landline not working

 Padma lya on Oct 5, 2015
Sir plz request I am Modinagar, devendra puri C 699, phone no - 01232-251449. I am base phone no working . And working time very noise and any call incoming time no call resive and incoming mamber bil cut . Why this reasion . Plz sir I am complant Modinagar exchange no acction....
Complaint comments Read comments Complaint category Telecommunications

BSNL — Last my mobile along with sim

 jaiganeshumapathy on Oct 5, 2015
Dear I lost my personal mobile along with sim card at mangalore railway station. in this regards i request you block my sim and provide my dublicate sim mobile no: 9444538526. ( block this number - to avoid mis use ) thanks and regards K R Umapathy...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL — Poor service in broadband

 rajan12 on Oct 5, 2015
I Tirath Singh Jamwal S/o Sh Baj Singh R/o Tikri Tehsil and District Udhampur having a BSNL Broadband connerction with no. 01992247062 from april 2009 but it is not working from last 3year i.e Sept 2012 to till date. I Complain regarding this to BSNL time to time but still there is no response from them. I am facing problem in my date to day work due to non availability of Internet and here Bsnl is the only service provider for broadband. BSNL offered me WIMAX for broadband and WLL for landline but there is no network for WIMAX in this area i also compalin for this in bsnl office but there is no...
Complaint comments Read comments Complaint category Broadband

BSNL — Missing my Blackberry handset phone along with BSNL post paid Sim card

 Pratulkrishnasaha on Oct 5, 2015

I have missing my Blackberry handset phone along with BSNL post paid Sim card having mobile no +919432244702 at Hridhaypur Railway Station.

Please block my sim card along with phone access. Once it is done please send me the message in +919433016625/+919433019720.


Pratul Krishna Saha
Complaint comments Read comments Complaint category Mobile Handsets

BSNL — Refund of security deposit against the landline surrender

 upendra2015 on Oct 5, 2015
I have surrendred my BSNL landphone no:0820-2546713 in july 2015. It has already been 3 months i applied for surrendering the connection. I have not yet received any security deposit amount which was deposited during the inital connection. According to BSNL policy (specified on web portal), Time taken for refund of Deposit after closure/surrender will be 60 days to refund the security deposit. Hence requesing you to refund my security deposit at the earliest without any further delay. Failing which legal action will be initiated soon. My present adress : Sri Venaktesh Kini...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — Repeated Illegal redirection to an advertising page even after complaints

 HelpfulCitizen on Oct 4, 2015
As shown in the attached screenshot, I am frequently redirected to BSNL's advertising website even though I'm trying to access Facebook or Gmail or any other website. This is very annoying and disrupts my work. People have already complained about it: But BSNL has not taken any action. Please make BSNL stop this automatic redirection to its advertising page. And after they stop it, they should not start it again after a while. --------- More evidence of people being affected:
Complaint comments Read comments Complaint category Broadband

BSNL — Broadband Speed Cheat

 manvendrasinghamg on Oct 4, 2015
I`M using bsnl broad band and paying 800 per month for pack that should give 512 kbps flat but i m getting 50-60 kbps Earlier i `ve tried fot 1200 rs. [pack] that should give me 2 mbps for 4 gb and 512 kbps beyond but i got only 250 kbps fot 2-3 gb and 50 - 60 kbps beyond That`s a full cheat OKKKK i `ve listened that speed will be 4 times from 1 october so as for me i thought i `ll get 250 kbps unlimited but i was wrong after 1 october i realised that its that 1200 pack and i`m getting 250 for 2-3 gb and again 50-60 kbps beyond I`m really unsatisfied because 2-3 gb will end up throughout...
Complaint comments Read comments Complaint category Broadband

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