BSNL Customer Care

BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
Mobile – 1800-180-1503
WLL – 1800-180-1502
BSNL Broadband – 1800-345-1504
BSNL MPLS-VPN Toll Free Number – 1800-425-1957
Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
Webpage: bsnl.co.in
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365

View More Information...
Satisfactory Rating
1%
Complaints
8253
Resolved
17
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BSNL Complaints & Reviews

BSNL - unheard complaints

User
 AnkyGupta on Jul 28, 2015
The company claims to resolve issues in 24-48 hours. but my phone is dead since 4 days and also the broadband doesn't work. every time i call to complain they tell me to wait for a day or two and tell me my complaint has been forwarded. moreover when i ask them to let me speak to their supervisor they simply disconnect the call. the service offered by them is pathetic....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Deactivation of Blackberry Services

User
 anannyacool2008 on Jul 27, 2015
My phone no is 9431110341. I have been trying to get my BSNL Blackberry services deactivated from this number. But the customer care numbers are not working. No one is responding to the calls. I am completely fed up of this bsnl service. Please help....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - 3g

User
 hanhi on Jul 27, 2015
why someone lodge a complaint... for better result...????? no... According 2 Jorhat bsnl officials of Assam...Complaint means Pending Request... I had booked many more complaint... but...no response...no result..only pending request... provide 3G only 10-12 days in a month... and 3G speed bellow 200 kbps... and its near about 300 meter range of bsnl satellite station location... may b its bcoz...!!! Do...Or...Do Not...U can get...!!!...
Complaint comments Read comments Complaint category Internet Services

Bharat Sanchar Nigam Limited - Deposit Amount not Refunded

User
 Karthick157 on Jul 25, 2015
Sir I have surrendered my BSNL landline no: 25591435 in january 2013 i have not yet received any deposit amount. When i call from customer care, he told "Your Deposit Amount is Rs.1850." Requesting you to refund my security deposit as soon as possible by present address: 514, Sivakami Amman Colony, 3rd Cross, 8th Street, Vyasarpadi, Chennai - 39. I did not get any receipt regarding disconnection of my telephone kindly do the need full. I have attached the last total Out Standing Bill payment receipt. Yours faithfully Karthick...
Complaint comments Read comments Complaint category Broadband

BSNL - Delay in Security Refund on surrendering land line Telephone.

User
 A Mishra2132 on Jul 25, 2015
I, Arvind Mishra. of JODHPUR had surrendered landline Telephone 0291-2744571 on 02/12/2014 vide BSNL OB- No. 8014470125 of 02/12/2014 and the instrument was deposited on 06/12/14 in Basni Exchange of Jodhpur under receipt. My Customer ID is 1005601823 and A/c No. was 1005708138. I applied for Refund By submitting refund application by reminding monthly from JAN 2015. As such i HAD submitted SIX reminders by registered POST till now. But no reply till date received from the concerned department BSNL. BP BSNL had already send a message on my mobile no. 9929666225. that Rs.1653/- is due in favour...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Unsuccessful transaction

User
 Omsingh @ on Jul 24, 2015
I had paid my online bill of rupees 741 to bsnl on 25/07/2015 Saturday at 12:40am. Their is deduction also held successfully from my account. But bsnl site showed me a error of unsuccessful transaction. Plz solve it as soon as possible. Thankyou...
Complaint comments Read comments Complaint category Credit Cards

BSNL - Nonredressal of complaints by india,s largest broadband services

User
 drastogi2015 on Jul 24, 2015
I have been using BSNL BROADBAND SERVICES since february 2015 but services were never been satisfactory and were of poor quality. I registered the complaint in march. (COMPLAINT NO. 1023002835). But problem persisted. I even called the area SDO who assured me of solutuion. I am regularly paring the bills by online method. Recently I have been charged 200 RS BY BSNL workers for the FTTH cable which was found broken, but no bill was given even after asking . I was not able to register further complaints with BSNL as previuos complaints was found to be under process but not solved till now. customer...
Complaint comments Read comments Complaint category Broadband

BSNL Landline - Jharkhand ranchi

User
 Mohini Varma on Jul 24, 2015
Since last 3 months my landline no 0651-2211043 is not in function. on complain none is to resolve the problems . mr.aslam told me that without money(bribe) it is not possible & you are free to complain any higher authority.i tried to contact sdo (t)at sainik bazar but sorry to say that he was not available, but my billing is going on....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Jharkhand ranchi

User
 Mohini Varma on Jul 24, 2015
Since last 3 months my landline no 0651-2211043 is not in function. on complain none is to resolve the problems . mr.aslam told me online that without money(bribe) it is not possible & you are free to complain any higher authority.i tried to contact sdo (t)at sainik bazar but sorry to say that he was not available, but my billing is going on....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Hyderabad - Non receipt of security deposit cheque despite lapse of more than 2years.

User
 RB Iyer on Jul 24, 2015
I was having BSNL telephone connection no. 040-23030995 at Hyderabad. On shifting to Chennai I surrendered the telephone in March 2014 and requested for refund of security deposit with BSNL. They sent the cheque for Rs.1269/- which unfortunately I could not encash within the stipulated time. So I again submitted the cheque for revalidation to BSNL on 15/12/2014, enclosing their cheque no.945814 dated 11/06/2014 for Rs.1269/-. BSNL authority promised that the revalidated cheque will be sent by post for which they would deduct Rs.40/- from the cheque amount, by February or March 2015 . Despite lapse...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Broadband one time charge deactivation

User
 P.S.Stanley on Jul 23, 2015
Recently I have been receiving extra charges on my broadband bills with plan 900. the additional amount of Rs.500/- one time charge higher speed for 20GB. please deactivate my account from one time charges plan.
phone No: 04936-203895
Thank you......
Complaint comments Read comments Complaint category Broadband

BSNL - Is not ready to give me the landline connection

User
 Balsubramaniyam .R on Jul 23, 2015
HI SI R,


I Tried to contact bsnl office for landline but they are not ready to give me the landline connection and told to contact any other private company to get this, and they are telling their difficulties


please give me some solution for the same

the area is jadhav nagar belgaum...
Complaint comments Read comments Complaint category Broadband

BSNL - Discontinuation of discount on plan rent of broadband

User
 saramma on Jul 23, 2015
From, Saramma Joseph, Thekkekara House, Shanthi Nagar Kurushimoodu P.O Changanacherry - 686104 Telephone Landline No. - 0481 2722136 Email : josephtv@gmail.com Dear sir, My husband Shri TV. Joseph Thekkekara is an ex-serviceman. The above given landphone number 0481 2722136 is in my name now. Earlier the same very number was in the name of my husband Shri TV. Joseph. I am using broadband service of BSNL since a long time. In the year 2010, I learned that I am entitled to get 20% discount on the plan amount, being the wife on an ex-serviceman. I had applied for the concession...
Complaint comments Read comments Complaint category Broadband

BSNL - Sim not activated

User
 Kativarapu Ravikanth Vicky on Jul 22, 2015
Respected sir,
i am from andhrapradesh.my no.8985555107 is not activated from 16th july and till now no response from the bsnl team...so, please take action to rectify the problem as early as possible..
thanking you,
K.RAVIBABU,
8985555107....
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - My landline not working

User
 dhakchina on Jul 22, 2015
i am N.THANGAVEL from chennimalai.my landline number is 04294-253624 under erode telecom district.my landline telephone not working past four months i will inform chennimalai branch office already. but they not response properly.i am paid telephone charge wastely.so kindly i request repair my telephone immediately.
N.THANGAVEL
PHONE NO-04294-253624
MOBILE NO-9486283624...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Please deactivate the service of music on demand ,games on demand by m/s hungama and movie on demand by mis hungama immediately

User
 smathur52 on Jul 22, 2015
I received a call from bsnl hungama to activate the services on my landline connection of broadband at my home since than I have not used the services but bsnl is charging the bill everymonth .please deactivate the services immediately, I am not using it.whether there is no any management to observe that though the services are used by the customer it is the part of service providing agency to look at this .Please deactivate the service of music on demand, games on demand by M/s Hungama and movie on demand by M/s Hungama immediately.Sanjay Mathur landline no. 0141-2790285 E-mail id appysahil52@gmail.com...
Complaint comments Read comments Complaint category Movie Rentals

BSNL - Land phone service / broadband connection

User
  s.murali on Jul 22, 2015
Dear sir.

I would like to inform you that my land phone ( 0476 - 2848520 ) not working from one month . meantime i will inform to bsnl through customer care center and also remainder to them several times .still not yet action against to my complaint this disconnection effecting to us seriously especially in online education system.

kindly request you to take necessary action

Thanking you
Yours faith fully
Muralidharanpillai


Muralidharanpillai...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL 3G - Not getting 3g speed in my area

User
 armaan_khan on Jul 21, 2015
hello sir. mene bsnl 3g ka 1 gb wala recharge karwaya h. but mere area me 3g speed nhi mil rhi h. 10 ya 15 kbps hi aati h. 1 - 2 hr tak retry krte hi speed milti h wo bih 2 min bad 10 kb ho jati h. but other area me ya market me speed 1 mbps aati h. please ye problem solve kijiye rehan khan 7742535084...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Telephone No 0177-2657065 not working since 15-7-15

User
 akgupta9591 on Jul 20, 2015
Telephone no 0177-2657065 not working since 15-7-2015. There is much noise in the phone . when we dial some no. or some call comes, nothing is heard. We lodged complaint on 16-7-15 via reg no 1026136300 Nothing was done but aSMS was sent on17-7-15 that complaint has been resolved. I again lodged a complaint on 20-7-15 via regd no. 1026277855. But nothing has been done. Without resolving the complaint, SMS are sent after two days that complaint has been resolved causing a lot of harassment. It is requested to look into the matter and do the needful immediately....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Not taking complaint into consideration

User
 YSharma62 on Jul 20, 2015
Dear Sir, Its been 10 days since my landline number is not working. I registered a complaint to the nearby office but it has been more than a week and no lineman has been sent for the same. The phone number that has been given by the BSNL office in my area is most of the times not answered. If our phone cannot be mended then we want a disconnection. It is a very irresponisble attitude towards the customers. I want that a proper and strignent action shouls be taken. If the problem cannot be resolved please disconnect our number. We do not want a service that does not cater to the needs of the customer...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

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