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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - Mobile 9417249759 recharge from HDFC Credit card .cash is deducted but mobile is not recharged

User
 kamaljitpaul on Jul 28, 2014
I have charged my BSNL mobile no. 9417249759 from HDFC credit card.Cash is deducted but mobile is not charged.Message comes Reason: Sorry! We are unable to process your transaction. Please contact us at pgsupport@billdesk.com for any queries. Reason: Sorry! We are unable to process your transaction. Please contact us at pgsupport@billdesk.com for any queries....
Complaint comments Read comments Complaint category Credit Cards

BSNL - money deducted but recharge unsuccessful

User
 Nipun Bamakhata Talukdar on Jul 28, 2014
I tried to recharged my mobile online today and Rs. 110 was deducted from my bank account. But Recharge was not done. I have this experience 3 times this month and I have lost around 300 Rs. to BSNL. Now how do I recover the money from BSNL. Calling BSNL customer service is 100% useless as they never going to take the call and you will be wasting half an hour of your time hoping some one will take the call....
Complaint comments Read comments Complaint category Unauthorized charges

BSNL - bsnl hungama

User
 sivsree on Jul 28, 2014
my telephone no is 046520286024, my account no is 9035114112.please deactivate bsnl hungama service.please debit the amount rs.347(june 2014 bill) in the next bill (july 2014 bill) otherwise i can disconnect the bb connection&land line connection...
Complaint comments Read comments Complaint category Broadband

BSNL - Balance not credited after the amount got debited from my bank account

User
 Swapnanil on Jul 27, 2014
Actually Today I tried to recharge my Assam BSNL (GSM) Mobile through Net Banking of State Bank Of India . It was successful transaction and the amount I tried to recharge got debited from my account, But did not get the talktime . The Transaction ID is IGX3774364 for Rs. 135 on 27/07/2015 at 05:59:35 PM for mobile no +91 9401808790 . And I havn't got any respond from custome care .Please resolve it as soon as possible. Thank you ....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

BSNL - Lost Mobile while driving - reg

User
 Dr MPR Vithal on Jul 27, 2014
This is to inform you that I lost my BSNL connected mobile (9449856432) bangalore at 11 am, today 27 th July 2014 Please deactivate the sim with immediate affect. Dr m Panduranga vithal 423/17, 22 Main, 16 Cross, shamanna Garden, J P nagar V phase bangalore 560078 Thanking you,...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Extremely poor services and attitude towards complaints

User
 Anu28 on Jul 27, 2014
The services offered by BSNL are pathetic. Internet connection and land-line connections are off for months and when a complaint is lodged, after 15 days or so they change its status to 'Closed' without even checking the problem. And when we call about this, they ask us to lodge a new complaint which again is closed after 15 days. It's been months since they're following this practice. Sometimes they say - nobody was home on the day they came to check and so they closed the complaint. Whenever they cannot check the problem, the status must be 'Pending' and not 'Closed'. There is no compensation...
Complaint comments Read comments Complaint category Broadband

BSNL - connection dead for long time for bsnl land line but we are paid phone bill regularly

User
 amitnamadas on Jul 25, 2014
Sir I am amit kumar namadas I am citizen of India and my home town is mv 72, malkangiri, odisha764047, in our village only communication through is bsnl land line phone there is no mobile phone connection but bsnl company is not giving service is regularly when electricity is gone phone line also gone, now reny sezen electricty not available in this area also phone line. In our villager no communication with his relative who stay out said villege/state.plz my complain take seriously and give me feedback. My address is Ad;at mv72.nalaguntil, kalimela, malkangiri, odisha-764047. telephone exchange...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Broadband - Not get any reply from appellate_msktk@bsnl.co.in

User
 nitin on Jul 25, 2014
From: NITIN GUPTA <nkgupta1983@gmail.com>
Date: Mon, Jul 21, 2014 at 3:08 PMSubject: Waiting for Broadband connection installationTo: appellate_msktk@bsnl.co.in

Hi,
I have applied for the Bloadband connection on 13/06/2014 My Lead ID : KABAN130614000025 I
am following up with the concerned person on daily basis and every time
i hear a same response "shortage of cable and before your connection
there is 5 other connection also waiting in you building"

My address : 214, paras global kuteer, opp global village IT park,...
Complaint comments Read comments [1] Complaint category Broadband

BSNL - non receipt of land line deposit landline 0251 2523873

User
 beena narendra on Jul 25, 2014
I have submitted my landline phone on 19/03/02014.To officer incharge gol maiden ulhasnagar 421002.Depite my several visit i am unable to get my deposit back.On 24/03/02014 i meet mr c k patangra and was informed that still it will take time as papers are with pune circle.
Please do the needful...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Billed me even after I closed the service

User
 Pradeep Meena on Jul 25, 2014
Hello, I am Pradeep Meena and was residing in Panchkula for a month and half. I took BSNL broadband service there at that time. After a month I decided to shift back to Mumbai and submitted disconnection form to the BSNL office at sector 5 Panchkula. They made me fill a form for disconnection and told me it will be done. Few days back I received a bill of Rs. 2110. This is total surprise for me as I chose a plan of Rs. 1000 and they are sending me this bill that too after I submitted the form on 2nd July 2014. Point of concern is that I contacted POC for BSNL for me and he told me the line...
Complaint comments Read comments Complaint category Broadband

BSNL - an unexpected balance cut

User
 buntylonely on Jul 24, 2014
hello sir i have a bsnl 35 recharge std night pack plan but it does not work on my number and i had complain that to bsnl customer care executive but they are not take any action about such cases so i just want to inform you is it possible for no better customer satisfaction on bsnl mobile service. My number is 9470974334...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - Unnecessary harassment to my DND registered mobile number

User
 MD. GULZAR HUSSAIN CHOWDHURY on Jul 24, 2014
I am using two bsnl cellular number, both are DND registered. One is 9435002770 registered for DND dated 21st July, 2012 and another one is 9435002700 registered for DND dated 18th July, 2012. Both aare TRAI confirmed DND registration. For last 15 to 20 days, I am receiving some concurrent telemarketing sms to both of my numbers from a index number (sender) named as " BV-ONMOBL. . Without my permission and knowledge, it has deducted my balance also mentioning as monthly subscription fees, the balance deduction message was from the sender 57171. This is for your information that I neither have activated...
Complaint comments Read comments Complaint category Telecommunications

BSNL - I got new connection, but broadband will not start...

User
 Gajanan Ardhapurkar on Jul 24, 2014
Respected Sir,
i got new connection from BSNL broadband Nanded, my phone connection started 4 days ago, but broadband connection not started, i have enquire there office, but all officer says i dont know about that, they are just said ask other officer, other says ask another, they suffering me from one to another, so kindly help me.


Gajanan Jatale
My no. is 02462-272873...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Change of Plan without Intimation

User
 Ayan Banerjee on Jul 24, 2014
I am a subscriber of the BSNL 500C Plan. The plan provides a 2AM to 8AM Night Unlimited Usage. On 7th July, I received an email from BSNL stating that the free night unlimited has been withdrawn from 1st July. Since I had no information about this, I had already used 24 GB data till 6th July. This would amount to a bill of over 4000 Rs which BSNL says I have to pay without any fault from my side. This is day light robbery from BSNL. I have spoken to the customer care who asked me to contact Local Accounts Officer. The Local Accounts Officer says HE IS NOT AUTHORISED TO HELP ME IN THIS ISSUE. I...
Complaint comments Read comments [1] Complaint category Broadband

BSNL - Land line 0484-2617540 (Thuravoor Exchange, Angamaly) not working for 1 month

User
 Johny Paul on Jul 23, 2014
Dear Sir, My Land Line number 0484- 2617540 of Thuravoor Exchange, Ernakulam is continuously not working for one month now. From June last week 2014 onwards it is not working. We complained to the BSNL authorities of Thuravoor Exchange many times by phone and even went there to complain verbally. Until today nothing is happened and my telephone remains dead. Please note that this same telephone number was not working for nearly 3 months from January 2014 onwards and recently only it started working again. Still we face the same problem as it is not working. Please solve my problem at the...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - deactivation of hungama movies on demand

User
 shubhangi0 on Jul 23, 2014
my bsnl landline no.is 0326-2280410. it is unnecessary for me i dont wanna use it ..rather nor i got any mail of username or password .. i am unable to pay the amount of 400 per month.if it is not deactivated we are going to deactivate even the broadband internet services also.please reply to the number of my mobile 9472766727 after deactivating or else i will proceed LEGALLY.i want this bsnl hungama to be deactivated today itself i.e., 23-07-2014....
Complaint comments Read comments Complaint category Broadband

BSNL - Line disconnection

User
 mehul ganatra on Jul 23, 2014
Dear Sir, My BSNL land line number 033-24863290 is not working for the past 2 years. Apart from this my broadband connection is also not working for more than 4 months now. Despite of regular complaints there has not been any repairs done by them and I have been receiving bills with late fees. Kindly waive of the bills with charges and kindly repair the telephone and broadband line as soon as possible. Regards, Mehul Ganatra. Kolkata. 9830131324...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Payment is not reflecting on my GSM prepaid account

User
 Dipesh.K on Jul 23, 2014
I did 175 rs payment by BSNL portal for validity extension but this payment is not reflecting on my mobile account . Although payment is credited by my Saving account .Detail of my transaction is 'MSBI3421803821IGX1112413 TRANSFER TO 3199583162094'. My Cell Number is 8989164080. Dipesh kulshrestha 9826278555...
Complaint comments Read comments [1] Complaint category Banks

BSNL - unnecessary recharge done by the company

User
 AvijitRai on Jul 23, 2014
on 19th july 2014, the validity of my no. 9415721401 expired...i went to the retailer for recharge...Rs. 37 recharge was done successfully, which gave 6 months extension of validity and some free minutes...but the company also did the same recharge itself, and deducted the amount from my main balance also...i had taken no step for an automatic recharge from my mobile...and also how can two recharges, which are same, made possible by the company on the same day...
network is so bad, that they customer care executive cant here the voice on calling customer service toll free no.
i want...
Complaint comments Read comments [1] Complaint category Telecommunications

BSNL - internet services not working since 19.07.2014

User
 yadav hansraj on Jul 23, 2014
Dear sir
My BSNL Mobile No-9996172711. We have not satisfy the BSNL Internet Service because last 5 days Internet service (GPRS) not working in HSSIDC SEC-2 BAWAL Near AIS India Glass. I am complained two time but not response the customer care service and then after some time automatic close the complained.
My complained no. is G22HR300839 and other is G22HR300014.

Thanks and Regards
Hansaj...
Complaint comments Read comments Complaint category Mobile Service Providers

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