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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - My Landline & broadband not working past 6 days

User
 thamim2ansari on Dec 19, 2014
Im using BNSL connection, my Landline & broadband not working past 6 days (it happens minimum monthly twice), i registered my compliant (my compliant no 112491180880) i called him everyday they are not gave proper response to me(my BSNL branch pammal, chennai, tamilnadu), when i was working in online most of time its disconnect. i can't use internet connection properly but every month i paid amount with unsatisfied....
Complaint comments Read comments Complaint category Broadband

BSNL - BSNL Telephone and Brodband Connetion is not working more than a month

User
 pbaskar14 on Dec 19, 2014
Dear Sir, I have booked the complaint on service 044-26790405 and complaint Booked with Docket Number: 112430247132, but still my telephone number Is dead and without resolving I have received a SMS that it has been Resolved. I am not able to use my telephone and use my Broadband Internet connection, Almost for a month. Again I have Register a complaint and Docket number 112471225152 And I called a person who was assigned to Mr. DAKSHINAMURTHY T, He says the Interruption is because metro water has people has cut the telephone line by Mistake, and asked him when it get resolved,...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Very Worst Service

User
 anandhavel on Dec 18, 2014
Hello, My name is Anandha Vel from PONDICHERRY, i am using BSNL BOARDBAND for 5 year. past one and half month (NOV to DEC this month) i am faceing worst service from BSNL.i registered Complaint more then 18 times in one and half month. but still i dont have any connection. my landline and internet connection is complete out of order. here is my Complaint booked docket numbers, 112102414262 112162695202 112261621722 112278983452 112293616402 112298557902 112322572452 112344651922 112370318372 112372023442 112380499612 112385429362 112393273252 112430106632 112437607832 112442672412 112444810592 112450853932 112457519132 112470866852...
Complaint comments Read comments Complaint category Broadband

BSNL - bsnl broad band service is not available from 15 dyas

User
 agupta330_ncdr on Dec 18, 2014
I HAVE BOOKED COMPLAINTS ABOUT BSNL BROADE BAND SERVICE, BUT NO RESPONSE HAS BEEN SENT, SOME TIMES IN AUTOMATIC COMPLAINTS COMPUTER SAY COMPLAINT ALREADY LODGED, PRACTICAL PROBLEM, SOME TIMES YOUR COPLAINT HAS BEEN LODGED, WHILE THE BROADE BAND SERVICE IS INCURREPTED REGULERLY, I HAVE BEEN TOURCHURED BY THIS RESPONSE, MY NAME IS AMRITA GUPTA RESIDENT 484, GALI-NO-1, BRAHAMPURI PANJAYA, SHARDA ROAD, MEERUT, AND MY PHONE NO IS 0121-2524229. I REQUEST YOU, PLEASE SOLVE THE PROBLEM AS EARLIAR AS POSSIBLE....
Complaint comments Read comments Complaint category Broadband

BSNL - Phone bill came after disconnection

User
 maheshg31 on Dec 18, 2014
I was living in Madgao (Goa). But now I shifted to Mumbai so I disconnected my phone and broadband connection. Then also BSNL sending me message for my bill after disconnection. When I called to Madgao office, the lady of BSNL staff is telling to come to Madgao office to check what happen exactly. How can a person go from Mumbai to Goa for just checking the bill....
Complaint comments Read comments Complaint category Broadband

BSNL - Landphone is not working since last 4 months.0484-2430761

User
 joji mathew on Dec 18, 2014
Dear sir, Sub : Land Line 0484 -2430761 is not working since last 4 months... We have registered a complaint through help desk on September and registered in the system on September 19th 2014. I have contacted Exchange (south chittoor exchange), they said complaint has been closed with status Cable fault resolved.As per their advice i had contacted Accounts officer and he told me that they have disconnected the line due to the delay in rent payment . Finally Line got inactivated. Then i went to another office and submitted form to Reactive the line, but till now there is no action from...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Weak Signal

User
 tinshe on Dec 17, 2014
Hello, I am the customer of BSNL mobile no.9444350579 and residing in Ariyankuppam, Pondicherry - 605 007. I want to complaint about the 3G network signal was very poor accordingly to my area, being compared with other private network. In this regard, I am to requested the BSNL to Ratified the problem related with 3g network signal as well as 3g data provided....
Complaint comments Read comments Complaint category Family & Relationships

BSNL - Mobile phone & Phone No.9466910258 With Sim lost

User
 sudhanshu1976 on Dec 17, 2014
DEAR SIR / MADAM, I HAVE LOST MY MOBILE HAVING SIM NUMBER AS 09466910258, KINDLY BLOCK AND DEACTIVATE THE SAME URGENTLY.please inform me on my alternate mob no. 9311833632 and email id sudhanshu1976@gmail.com PLEASE DO THE NEEDFUL. REGARDS, Sudhanshu Kumar Choudhary...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - One bill payment & two differnat receipts for two different phone numbers for Nov.2014 bill

User
 ARUN LELE on Dec 16, 2014
Dear Sir, I have received a bill for BSNL /Nashik ( Maharashtra.) landline phone number 0253-2570139 I paid the bill through internet on 16.11.2014 through my Debit card. Immediately I received confirmation from BSNL ; details on my gmail ID.as below Receipt Number: 888913582346 Transaction No: TX16121410384304 Bill Number: 10042698060062 Telephone Number: 2570139 Unique ID 1004269806 Bank Transaction ID: 594754874 Bill Paid Amt: 2317.00 Bill Paid Date:16 Dec 14 subsequently on my smart phone at 0525 PM, I received a mail from BSNL stating that " Dear customer,...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Recharge of 139 data plan

User
 Nazneens on Dec 15, 2014
Hi, I have recharged for 139 data plan through PAYTM site for 1gb data valid for 20days. However i did not receive any data, instead after sometime got message that RS. 121 has been credited to my number. After recharging i used the number for Internet access and got message that your current session has been charged for rs151 and when i checked net session has been charged from my main balance. I enquired it with BSNL customer care however they are saying that the recharge for 139 was done through flexi recharge hence i got balance of 121. I also enquired with PAYTM however they are saying...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL Cellular - balance deduction without permission repeatedly without recharge.

User
 roshan mahto on Dec 14, 2014
My name is roahan mahto and i am staying in sirsa.I have BSNL prepaid mobile connection(9467787665). My outgoing call validity was getting over on 8th nov 14. Starting from 27th nov 14 till 8th nov 14, BSNL started deducing Rs32.93 every morning, stating that recharge has been done to extend validity(through message). However no recharge was done. Totally, Rs395.16 have been deducted without any recharge. Finally I did it myself on 9th Nov 14. Despite repeated calls to customer care, no action was taken to refund the money. My complaint docket no. is 2K03440240. Whenever I call customer care, they...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Can't make outgoing calls.

User
 Suresh PJ on Dec 14, 2014
sir, I'm from Chennai and im using bsnl prepaid sim. One month before I'd lost my phone. Then I'd applied for a new sim. Today put the new sim on a phone. When I make an outgoing call, it says check operator service. I could receive incoming call and messages. But I can't make outgoing calls. I'd checked for Balance and validity and it's ok. What should I do now? Note: I can't talk to customer care number. It's not responding and it's just a loop of computer voice...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - DEACTIVATE THE HUNGAMA PLAN

User
 raghu@anger on Dec 12, 2014
my landline no: 0413-2354730 I NEVER USED THIS HUNGAMA SERVICES. UNNECESSARILY I AM BEING CHARGED RS.347 ALONGWITH THE PHONE CHARGES. KINDLY DEACTIVATE THE HUNGAMA PLAN FOR ME IMMEDIATELY FOREVER. MY EMAIL ID IS ds_vadivel@yahoo.co.in MY MOB NO. 09442525797...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Unfair billing and bad customer support.

User
 krishnakanthpr on Dec 12, 2014
Sir, i have received a bill amount of Rs.1455 as billed amount in which Rs. 347 is for some additional charges for hungama services which i haven't activated or used. Last month also i paid this amount for this feauture, the deactivation number i got from customer care is not working. i had a bad experience from a customer care (1500 toll free) executive when i called for knowing more about this service. Actually i am getting cheated by paying Rs. 350 every month for a service which i haven't used or activated. Thanking you. P.Balakrishnan Land line number - 0487 2634008 Customer id...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Against bsnl customer care executive regarding bad words speaking

User
 rajgreen1987 on Dec 11, 2014
Dear sir, Yesterday i have been contacted BSNL customer care executive via no 1503 regarding Internet not connecting my mobile. Already a lot of times have contacted bsnl customer care reg the same problem. But till now Not solved and I faced same problem so little bit angry in my mind so asking BSNL customer care executive " bsnl executive speaking speaking speaking very bad words lot of times. I have never seen any customer care this poor speaking. Please take action against this guy. My mobile number : 9444888884 Bsnl care contact time : 8.59 pm date : 10.12.2014 Thanks Regards Rajkumar...
Complaint comments Read comments Complaint category Telecommunications

BSNL - FALSE PROMISES .. LOUSY FTTH SERVICE

User
 BHARATPUR CREDIT COOPERATIVE on Dec 11, 2014
BSNL Ftth - No Delivery of Services To BSNL Department, I Had BSNL Fibro ULD (3999 RS/Month) Plan, in which BSNL commit 10 MBPS but funny thing is they were unable to provide even 1.6 MBPS Speed... Stop offering this FTTH service... BSNL can't handle this... and finally now i am PLANNING TO discontinuing my FTTH Plan.. Guys... don't waste your money with BSNL FTTH...IT SUCKS.....
Complaint comments Read comments Complaint category Internet Services

BSNL - About lost or stolen my bsnl sim card having no. 9431355757.

User
 anitosh321 on Dec 11, 2014
I have lost my phone with bsnl sim card having no. 9431355757 at Anugrah Narayan Railway station. District- Aurangabad, State Bihar. Please block service at once. Santosh Kumar Other Active Mobile no. 9835133897 (Airtel)...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - NON RECEIPT OF REFUND

User
 AMMU KUMARA SARMA on Dec 11, 2014
I HAVE SURRENDERED THE FOLLOWING PHONE CONNECTIONS TO BSNL RAJAHMUNDRY LONG BACK BUT TILL DATE BSNL NOT REFUNDED THE SECURITY DEPOSIT. TILL DATE I AM RECEIVING BLANK ZERO VALUED BILLS. LAND LINE No.0883-2440946 POST PAID MOBILE No.9490415414 POST PAID MOBILE No.9490415246 REQUESTD FOR RESOLUTION OF THE PROBLEM REGARDS A K SARMA 7032645414...
Complaint comments Read comments Complaint category Telecommunications

BSNL - my bsnl land phone note working .

User
 abykurian33 on Dec 10, 2014
dear sir my name is abykurian my telephone no is 07452328157 my cable connection is 100% under ground cable connection but we are facing the problem very month our land phone death . Our local technication came and check then working one week again came problem . Now very headache please please give me the technical support.autheways i want chancle my connection please help me . my state kerala district kollam telephone exchange thalavoor pincode( 0475 ) please take action . ( NB : IN OUR AREA AROUND 10 CASTERMER FACEING SAME PROBLEM BILL COMMING TIME TO TIME ) THANKS...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Excess billing of mobile no 9435324269

User
 Ajit Sarkar on Dec 10, 2014
I'm paying my bill regularly even though message is sending to my mobile that there is a outstanding amount to pay and accordingly bill is send to my bank for payment. I always find the bill sending to me is doubtful and excess than my use. During last month several messages for outstanding amount has sent to me and the outstanding amount is vary from one message to other. I enquire about my outstanding amount. But it is informed that there is no outstanding bill to pay against my mobile no. Surprisingly this time also the bill is inclusive of the outstanding amount which may please be clarified...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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