BSNL Customer Care

BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
Mobile – 1800-180-1503
WLL – 1800-180-1502
BSNL Broadband – 1800-345-1504
BSNL MPLS-VPN Toll Free Number – 1800-425-1957
Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
Webpage: bsnl.co.in
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365

View More Information...
Satisfactory Rating
1%
Complaints
8259
Resolved
17
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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BSNL Complaints & Reviews

BSNL - Worst service from bsnl

User
 bkpl on Jul 30, 2015
The bsnl telephone no. 080 28478336 is out of order since one month. the complaint no. is 113477820222. The phone is with broadband internet connection We have been contacting bsnl yelahanka ever since the phone went out of order but till today they are not able to solve the problem. Everytime they tell the same reason the road is dug and we have to get 300 meters cable and we are on the job since 03/06/2015. The cable incharge Mr.Harish of BSNL is just ignoring calls. I request the higher authroities to initiate action against such employees who are so ignorant, careless, negligent...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - A serious error after making payment before due date till dated amount wasn't adjusted

User
 Dr. Balkishan Sharma on Jul 30, 2015
Respected Sir, My land line phone number is 0734-2518404 and Account no is 1002953386 I, deposited a sum of due amount of Rs. 907/- for the month of July-2015 at Rishi Nagar Post-office on 23-07-2015. Till dated the amount wasn't adjusted in my account and there are various massages regarding disconnection of telephone. I want to draw your attention that your department is failure in providing better customer services as well as not providing better broadband facilities. I contacted your costumer care executive yesterday on 29/07/2015 at 6.30 pm but he was unable to register my complaint...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam Limited - Cut the connection even after paying the bill

User
 skill on Jul 29, 2015
The bill have been paid on 16th july 2015 but still BSNL cut the broadband and phone lines on 28th july 2015(i guess)...The line was broken because of storm for 3 days...the complaint was booked on 27th july 2015(same day the line was broken) but they haven't come to fix it at all. Today after calling them for long hours and getting no response, i fixed the lines by myself but when i tried to call or start the modem for broadband connection, I'm getting message of services getting temporary stopped and have to contact to local account officer.
Even after paying bill...they cut...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Problem in broadband and landline connection

User
 surinder press on Jul 29, 2015
R/Sir
my name is surinder pal and i have a authorized premium collection centre from LIC.(LIC MINI OFFICE) my landline number is 01676276141 i have been facing problem in my broadband connection from last two months. i have informed BSNL exchange executives about my problem but they did not solved at all instead they started ignoring my calls i want you to take a strict action against these employees
yours sincerely
surinder pal
mobile number- 9888361065...
Complaint comments Read comments Complaint category Broadband

BSNL - Unheard complaints

User
 AnkyGupta on Jul 28, 2015
The company claims to resolve issues in 24-48 hours. but my phone is dead since 4 days and also the broadband doesn't work. every time i call to complain they tell me to wait for a day or two and tell me my complaint has been forwarded. moreover when i ask them to let me speak to their supervisor they simply disconnect the call. the service offered by them is pathetic....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Deactivation of Blackberry Services

User
 anannyacool2008 on Jul 27, 2015
My phone no is 9431110341. I have been trying to get my BSNL Blackberry services deactivated from this number. But the customer care numbers are not working. No one is responding to the calls. I am completely fed up of this bsnl service. Please help....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - 3g

User
 hanhi on Jul 27, 2015
why someone lodge a complaint... for better result...????? no... According 2 Jorhat bsnl officials of Assam...Complaint means Pending Request... I had booked many more complaint... but...no response...no result..only pending request... provide 3G only 10-12 days in a month... and 3G speed bellow 200 kbps... and its near about 300 meter range of bsnl satellite station location... may b its bcoz...!!! Do...Or...Do Not...U can get...!!!...
Complaint comments Read comments Complaint category Internet Services

Bharat Sanchar Nigam Limited - Deposit Amount not Refunded

User
 Karthick157 on Jul 25, 2015
Sir I have surrendered my BSNL landline no: 25591435 in january 2013 i have not yet received any deposit amount. When i call from customer care, he told "Your Deposit Amount is Rs.1850." Requesting you to refund my security deposit as soon as possible by present address: 514, Sivakami Amman Colony, 3rd Cross, 8th Street, Vyasarpadi, Chennai - 39. I did not get any receipt regarding disconnection of my telephone kindly do the need full. I have attached the last total Out Standing Bill payment receipt. Yours faithfully Karthick...
Complaint comments Read comments Complaint category Broadband

BSNL - Delay in Security Refund on surrendering land line Telephone.

User
 A Mishra2132 on Jul 25, 2015
I, Arvind Mishra. of JODHPUR had surrendered landline Telephone 0291-2744571 on 02/12/2014 vide BSNL OB- No. 8014470125 of 02/12/2014 and the instrument was deposited on 06/12/14 in Basni Exchange of Jodhpur under receipt. My Customer ID is 1005601823 and A/c No. was 1005708138. I applied for Refund By submitting refund application by reminding monthly from JAN 2015. As such i HAD submitted SIX reminders by registered POST till now. But no reply till date received from the concerned department BSNL. BP BSNL had already send a message on my mobile no. 9929666225. that Rs.1653/- is due in favour...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Unsuccessful transaction

User
 Omsingh @ on Jul 24, 2015
I had paid my online bill of rupees 741 to bsnl on 25/07/2015 Saturday at 12:40am. Their is deduction also held successfully from my account. But bsnl site showed me a error of unsuccessful transaction. Plz solve it as soon as possible. Thankyou...
Complaint comments Read comments Complaint category Credit Cards

BSNL - Nonredressal of complaints by india,s largest broadband services

User
 drastogi2015 on Jul 24, 2015
I have been using BSNL BROADBAND SERVICES since february 2015 but services were never been satisfactory and were of poor quality. I registered the complaint in march. (COMPLAINT NO. 1023002835). But problem persisted. I even called the area SDO who assured me of solutuion. I am regularly paring the bills by online method. Recently I have been charged 200 RS BY BSNL workers for the FTTH cable which was found broken, but no bill was given even after asking . I was not able to register further complaints with BSNL as previuos complaints was found to be under process but not solved till now. customer...
Complaint comments Read comments Complaint category Broadband

BSNL Landline - Jharkhand ranchi

User
 Mohini Varma on Jul 24, 2015
Since last 3 months my landline no 0651-2211043 is not in function. on complain none is to resolve the problems . mr.aslam told me that without money(bribe) it is not possible & you are free to complain any higher authority.i tried to contact sdo (t)at sainik bazar but sorry to say that he was not available, but my billing is going on....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Jharkhand ranchi

User
 Mohini Varma on Jul 24, 2015
Since last 3 months my landline no 0651-2211043 is not in function. on complain none is to resolve the problems . mr.aslam told me online that without money(bribe) it is not possible & you are free to complain any higher authority.i tried to contact sdo (t)at sainik bazar but sorry to say that he was not available, but my billing is going on....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Hyderabad - Non receipt of security deposit cheque despite lapse of more than 2years.

User
 RB Iyer on Jul 24, 2015
I was having BSNL telephone connection no. 040-23030995 at Hyderabad. On shifting to Chennai I surrendered the telephone in March 2014 and requested for refund of security deposit with BSNL. They sent the cheque for Rs.1269/- which unfortunately I could not encash within the stipulated time. So I again submitted the cheque for revalidation to BSNL on 15/12/2014, enclosing their cheque no.945814 dated 11/06/2014 for Rs.1269/-. BSNL authority promised that the revalidated cheque will be sent by post for which they would deduct Rs.40/- from the cheque amount, by February or March 2015 . Despite lapse...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Broadband one time charge deactivation

User
 P.S.Stanley on Jul 23, 2015
Recently I have been receiving extra charges on my broadband bills with plan 900. the additional amount of Rs.500/- one time charge higher speed for 20GB. please deactivate my account from one time charges plan.
phone No: 04936-203895
Thank you......
Complaint comments Read comments Complaint category Broadband

BSNL - Is not ready to give me the landline connection

User
 Balsubramaniyam .R on Jul 23, 2015
HI SI R,


I Tried to contact bsnl office for landline but they are not ready to give me the landline connection and told to contact any other private company to get this, and they are telling their difficulties


please give me some solution for the same

the area is jadhav nagar belgaum...
Complaint comments Read comments Complaint category Broadband

BSNL - Discontinuation of discount on plan rent of broadband

User
 saramma on Jul 23, 2015
From, Saramma Joseph, Thekkekara House, Shanthi Nagar Kurushimoodu P.O Changanacherry - 686104 Telephone Landline No. - 0481 2722136 Email : josephtv@gmail.com Dear sir, My husband Shri TV. Joseph Thekkekara is an ex-serviceman. The above given landphone number 0481 2722136 is in my name now. Earlier the same very number was in the name of my husband Shri TV. Joseph. I am using broadband service of BSNL since a long time. In the year 2010, I learned that I am entitled to get 20% discount on the plan amount, being the wife on an ex-serviceman. I had applied for the concession...
Complaint comments Read comments Complaint category Broadband

BSNL - Sim not activated

User
 Kativarapu Ravikanth Vicky on Jul 22, 2015
Respected sir,
i am from andhrapradesh.my no.8985555107 is not activated from 16th july and till now no response from the bsnl team...so, please take action to rectify the problem as early as possible..
thanking you,
K.RAVIBABU,
8985555107....
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - My landline not working

User
 dhakchina on Jul 22, 2015
i am N.THANGAVEL from chennimalai.my landline number is 04294-253624 under erode telecom district.my landline telephone not working past four months i will inform chennimalai branch office already. but they not response properly.i am paid telephone charge wastely.so kindly i request repair my telephone immediately.
N.THANGAVEL
PHONE NO-04294-253624
MOBILE NO-9486283624...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Please deactivate the service of music on demand ,games on demand by m/s hungama and movie on demand by mis hungama immediately

User
 smathur52 on Jul 22, 2015
I received a call from bsnl hungama to activate the services on my landline connection of broadband at my home since than I have not used the services but bsnl is charging the bill everymonth .please deactivate the services immediately, I am not using it.whether there is no any management to observe that though the services are used by the customer it is the part of service providing agency to look at this .Please deactivate the service of music on demand, games on demand by M/s Hungama and movie on demand by M/s Hungama immediately.Sanjay Mathur landline no. 0141-2790285 E-mail id appysahil52@gmail.com...
Complaint comments Read comments Complaint category Movie Rentals

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