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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - Failure bill payment txn id 118390312

User
 mehendalemangesh on Sep 15, 2014
THE TXN HAS FAILED AND THE MONEY NOT REFUNDED TO MY ACCOUNT


Receipt Number:


888909596058


Transaction No:


TX03091414818020


Bill Number:


10223574940004


Telephone Number:


230033


Unique ID :


1022357494


Bank Transaction ID:


118390312


Bill Paid Amt:


900.00
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Broadband Service is not working For last 4-5 Months

User
 Harish Chopra on Sep 15, 2014
Subject-COMPLAINT REGARDING THE NON REPAIR OFBROADBAND AND TELEPHONE CONNECTION No.01276-235604. Dear Sirs, I am MahavirSingh Chopra S/O Jagannath, is customer of BSNLfor many years, my land line number is 01276 ( Bahadurgarh STD code) – 235604. We are facing the disconnection from past 20-25 days. The mail is regarding the non working of my broad band connection and telephone connection for past 4-5 Months, we have already placedcomplaints many (around 10-15 times)times by visiting the Bahadurgarh Telephone exchangepersonally and every single member of my family hadvisited for same...
Complaint comments Read comments Complaint category Broadband

BSNL - complaint Repeated for last 1 year

User
 gunasegh on Sep 15, 2014
0452 2604298 incoming calls not coming same type of complaints made about 10 times permanent remedy is required without recurring the complaint more than a year it is like this and no more improvement HIGH LEVEL ACTION IS REQUIRED IMMEDIATELY...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL 3G - Wrongly recharged

User
 sunil k panda on Sep 14, 2014
Hi, My name is sunil kumar panda and my mobile number is 8895458711, on dt-14-09-2014 at 10 am, I have made recharge my phone by MOBIKWIK RECHARGE but by mistake he had recharges Rs.39/- towards another number 8895458711, which seems same as my number, and the Rs.39/-SPECIAL RECHARGE has been transfered to his number and he has denied to pay me. So, I have a request from BSNL(Government Organigation) that in this situation what is the procedure to bring back any one money as this is against the Law of Conduct and Justice. My request to government organisation to please make some more softwares for...
Complaint comments Read comments Complaint category Other

BSNL - Charged for Hungama Movie on Demand without my subscribing the same.

User
 krishnan17563 on Sep 14, 2014
My landline number is 0462-2333212 (Tirunelveli). I have not subscribed to BSNL Hungama Movie on Demand service. In fact, I explicitly declined the service call from BSNL Hungama when they contacted over the landline. In spite of that, I am being robbed Rs.49/- per month in the monthly bills. BSNL authorities have allowed a private player to rob its customers perhaps could be taking their share in the robbery. I have registered a complaint with BSNL online. Dr.Krishnan Professor, Centre for Information Technology and Engineering Manonmaniam Sundaranar University Tirunelveli - 627012...
Complaint comments Read comments Complaint category Broadband

BSNL - stray dogs problem

User
 Iari on Sep 14, 2014
I would like to bring this to your kind notice that approximately 30-40 stray dogs are there in our campus. Due to these dogs, the residents and employs are facing regular problem We request the MCD to kindly take necessary action immediately and send the Dog squad to avoid this problem. Address.- Iari, pusa campus., new Delhi 110110012...
Complaint comments Read comments Complaint category Municipal Corporation

BSNL - Unethical Deduction of Balance

User
 Ajitsingh Thakore on Sep 14, 2014
Respected, I recharged my BSNL mobile with 1 GB of Internet recharge (acc 2), when i was having 135MB still left in my account 1, when I was continously using my Internet, the amount of MB was not deducted from the account 2, but from the Main Balance. Moreover, there was No Notification provided by BSNL prior related to the usage. Please help us....
Complaint comments Read comments Complaint category Internet Services

BSNL - Request for the Broadband services

User
 msagarwaal on Sep 13, 2014
Hi Team, Greetings for the day. Could you please confirm that what are proceedings happening for the number 05921-256256? As the connection was activated on 09 of sept, 2014, but till date i am not receiving the services. Please revert as soon as possible. Here below mentioned are the email which have sent earlier. Email id mohitgarg198819@icai.org is my registered email id on the said number. Regards, Mohit Garg Hi Team, Could you please revert as to what are the proceedings going on for the number 05921-256256, as as yet i am not able to receive broadband services. Regards,...
Complaint comments Read comments Complaint category Government Organizations

BSNL - Amount debited from bank but not recharged

User
 Hitesh Kalita on Sep 13, 2014
Sir, I had made two top up of Rs. 561/- through State Bank of India internet banking and got the confirmation that transactions are successful. Money is debited from my account. But recharge hasn’t been done by BSNL. Please credit the recharge value at the earliest. The details are as under: BSNL Mobile No. 9531054858 Date of transaction: 13/09/2014 Transaction Ref No. IGZ5147459 Amount Rs.561/- Date: 13/09/2014, Time: 08:51:34 Kindly recharge the amounts to the mobile no. or credit back the amounts to my bank account Regards, Hitesh Kumar Kalita 9401828594...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - BSNL NEW SIM NOT ACTIVATE

User
 gsingh93931 on Sep 12, 2014
I HAVE TAKEN A NEW SIM ON 13.08.2014 NUMBER 8991583070331394558 MOB.NUMBER 9407415040 FROM BSNL OFFICE RAGHOGARH, DISTT.-GUNA (M.P.) PHONE NUMBER 07544262201. BUT THE SIM IS NOT ACTIVATE TILL DATE (12.09.2014.). KINDLY TAKE THE MATTER ON PRIORITY SO THAT THE SIM CAN BE ACTIVATED. I HAVE DISCUSSED WITH CONCERNED OFFICE OF BSNL OFFICE RAGHOGARH BUT THEY HAVE NOT GIVEN ANY SATISFY REPLY. GOPAL SINGH 9407240406...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Bill Not Receive at Home Address From Last 3 Years

User
 Sagar Chugh on Sep 10, 2014
Hi I am resident of Jind haryana (01681) .My telephone number is 226341. My bill was not coming at my home address from last 3 years . Last time also we called cs care guys and ask about the bill they ensure us bill will reach you at home on time This time also we didn't receive any bill .Last time also we paid fine due to negligence of BSNL Please take correct measure to solve this problem...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Landline - 0484-2617540 (Thuravoor Exchange, Angamaly) not working for 2.5 months

User
 Johny Paul on Sep 10, 2014
Dear Sir, My BSNL Land Line No. 0484- 2617540 (Thuravoor Exchange, Angamaly) is continuously not working for the last 2.5 months. From 2014 June 22nd onwards it is not working. I complained about this to the BSNL authorities of Thuravoor Exchange many times and until now the problem is not solved. I sent complaints to the BSNL authorities by e-mail also, but until now there is no solution to my problem and my land line remains as dead. Please be kind enough to look in to this matter and solve our problem at earliest possible. Thanking you, Yours faithfully, Johny P.P. Punnassery...
Complaint comments Read comments Complaint category Telecommunications

BSNL - The data charges beyond bundled free usage is getting deducted from main account without notification.

User
 wilsonthomas2000 on Sep 9, 2014
Respected Sir / Madam, The data charges usage beyond the bundled free usage is getting deducted from main account. I am aware that the it is supposed to be deducted the same way. I have a concern on this. There is no notification via a pop up message or an SMS before the amount is deducted from the main balance. It would be better if this facility is provided. It is because, mostly, the user is not aware that his/her data usage value has been consumed. Request you to take the necessary action to ensure that a pop up message or an SMS is sent before the amount is deducted from the main...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Bsnl Wimax - not working from last 3 days

User
 arkpandey on Sep 9, 2014
sir, I have taken a wimax connection on dated 17.08.2014 from that day it is not working properly speed is not there.but from last 3 days it has complete stop working. detail of connection is as Name ; Awadhsh Narain Pandey Account No :179356886. Usear ID :eb10027828...
Complaint comments Read comments Complaint category Broadband

BSNL - Failing to provide proper service and customer care

User
 Pranshu Aditya on Sep 9, 2014
Mobile no 736589848, BSNL UP East. Recharged my cell for 84 STD call rate cutter pack on 25th Aug 2014 Balance was deducted but pack was not activated. A extortionately high call rate of 1.8 p is charged...!!! The complain is about Unsuccessful activation of Plan, Unresponsiveness of customer care, keeping my complaint pending for several days, keeping my call on hold to and wasting my time for several hours en route customer care executive. Calling customer care several times has just been a heavy loss of time. Every time a executive put it on hold for checking details, a long wait, and picks...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - BSNL - regarding delay in rent delivery of bsnl tower

User
 pavanadvocate on Sep 9, 2014
there is a regular delay in delivery of rent on the tower located in ongole town, distt. prakasam (A.P), The august month is over bt i haven't yet received the rent of july-august & this is not the ist time .. I have contacted to the BSNL distt. office but the accountant concerned has told me that there is a delay due to new procedure in bsnl headquarter, i think that it is the moral responsibilty of bsnl to deliver the rent on time otherwise must send the amount with some intrest, It's not the customer who should suffer always..there must an imposition of some penalty on company too, If...
Complaint comments Read comments Complaint category House, Apartment Rental

BSNL - Wronge deduction of Charges from mobile no. 9428975780

User
 varnil on Sep 9, 2014
Dear Sir, I am continue call and email for deduction of mobile charges but till time that matter not cleared even tho all complain was closed after I am not satisfied. Can you help on that matter or shall I transfer to other company? Your reply is highly appreciable....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Telephone is dead previous 20 days

User
 mehboob khan73 on Sep 9, 2014
Respected sir/ madam, My fater telephone is not working previous 20 days, his age 80 years, he required only telephone because he did not seen mobile keyboard. You are humbly requested to kindly take necessary action at your end. Regards...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Broadband Plan Changed without informing

User
 rajesh.kothari09 on Sep 8, 2014
I am a customer of bsnl wire line services since 4 years. I have subscribed broadband plan BBG FN HOME 500 COMBO monthly which gives 1.5 GB data in all time and night unlimited (2000-8000) hours free. In July and August bill bsnl changed my plan BBG FN HOME 500 COMBO too BBG CNT COMBO 500 without intimation. They didn't notify me about this and charged for night hours.in June 2014 my bill was 571 rupees only and now in July its become 2632 rupees and August 3895.that's not affordable for me. please take a look on these topics- 1. bsnl didn't give me information about night hours (2000-8000) charges...
Complaint comments Read comments [2] Complaint category Landline & Home Phone Provider

BSNL - Very Slow Internet Connection

User
 bnil53 on Sep 8, 2014
I purchase BSNL CDMA Data Card PCMCIA Type (WB & CTD) on 2007. Speed of line is 256 kbps I am using it only for gathering information from Internet but now a days the Internet connection slower and slower google page open about 1 minute. But BSNL send me the bill Rs. 225/- properly but they did not repaired the problem....
Complaint comments Read comments Complaint category Internet Services

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