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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - BSNL frequent disconnection

User
 Jason Joseph on Jul 1, 2015
There is always a disturbance in line and my broadband disconnects very frequently. I had a 4 Mbps plan, byut i moved to 512Kbps plan due to their poor service & noise in the line always. I have made around 5 to 6 complaints regarding disturbance in line. Customer Id: 4021938015...
Complaint comments Read comments Complaint category Broadband

BSNL - Phone is out of order

User
 Maneesha John on Jun 29, 2015
Landline is out of order for more than 2 months. Whenever complaint is given, the concerned officer used to give lame excuses like no worker is available or no cables. My mother nearly 90 years old is alone at home during daytime. Whenever any necessity arises, she is provided with no choice. Please consider my complaint as soon as possible....
Complaint comments Read comments Complaint category Mobile Service Providers

Bharat Sanchar Nigam Limited - BSNL - Electricity Bill

User
 adriyaman1607 on Jun 29, 2015
My Electricity bill is coming at high price although i am not using it all time.my ectricity bill is coming at high price for atleast two months, before it came normal.we also didn't run any heavy machine but also it is coming.we didn't also run A.C.Please assist me why my elctricity bill is coming at a high price.before it came under Rs.200 but now it is coming above Rs.4000. MR Manish Mitra Customer ID-47000328211...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - BSNL BB usage calculation is misleading

User
 svelc on Jun 28, 2015
There is nearly 20GB difference between my usage and how BSNL calculates it. My complaint was responded as, that is how their billing system calculate and cant do anything about it. It is very cheap and makes you think BSNL is cheating its customers. When i tried to change my password, the customer support password change link does not work at all....
Complaint comments Read comments Complaint category Broadband

BSNL - CANNOT CHANGE THE BROADBAND PASSWORD ON SELFCARE PORTAL

User
 CA S SHARMA on Jun 27, 2015
I HAVE BEEN EXPERIENCING EXCESSIVE USAGE OF MY BSNL BROADBAND CONNECTION SINCE LAST FEW MONTHS. WHENEVER I TRY TO CHANGE THE PASSWORD ON THE SELFCARE PORTAL, THE LINK FOR CHANGE DOES NOT FUNCTION. THIS IS GIVING ME DOUBTS WHETHER BSNL HAS INTRODUCED A CREEP IN THE SCRIPT SO AS TO ALLOW UNAUTHORISED USAGE OF BB CONNECTIONS AND THEREBY NOT ALLOWING OWNERS TO CHANGE THE PASSWORD...
Complaint comments Read comments Complaint category Broadband

BSNL - regarding broadband connection problems

User
 alpeshjbv on Jun 27, 2015
dear sir/ madam, i jadav alpesh g administrator of jay bhavani education and charitable trust using bsnl broadband since 4 years and getting regular problems of connectivity since last 3 years, i registered complaints many times but not getting proper response. when i tried to communicate with the responsible officers they are not responding. my customer id is-1021445530, please do needed actions and solve my problems. thanking you....
Complaint comments Read comments Complaint category Broadband

BSNL - Failed transaction no. TXT2506201594363. Required refund of Rs 250

User
 Viral Oza on Jun 26, 2015
​​​My transaction for top-up recharge of Rs 250 failed due to session of BSNL portal was expired. Rs 250 was debited from my bank A/c but recharge was not done. Please give me refund of Rs 250 on priority. Failed transaction detail are : Transaction ID : TXT2506201594363 Date : 25/06/2015 Time : 17:05:53...
Complaint comments Read comments [1] Complaint category Telecommunications

BSNL - Wrong commitment and wrong bill for bsnl landline

User
 Abhishek.gg on Jun 26, 2015
BSNL recently launched night calling free plan for some specific customers. When I called to BSNL toll free no 1500 for activating the same plan on my landline 07794-283165 then they activated the same plan on my landline and we have confirmed 2-3 times for the same in the interval of 3-4 days and every time they told that it is activated and you use the same facility. We have used the same facility for the whole month but when the bill is generated then it is generated as per my old plan and they have charged me for all those night calls as well. Normally my bill is generated of Rs. 200-300 but...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Bill Cleared but service not resumed

User
 Shiva Kumar tulla on Jun 26, 2015
Dear Sir, We have cleared bill on 24-06-2015 for landline no : 04023553357 account no : 9034996955 thru meeseva receipt no : NET012683052 Bank ID: 704582 AMount Paid : Rs.1416/-. But as of today service is not resumed and my outgoing calls are not going. Please resume the service as early as possible....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Unethical Behaviour and Negligience of BSNL

User
 confused_guy11 on Jun 25, 2015
Submitted my complaint to BSNL BURHANPUR – KHANDWA M.P. SDO in writing on 28Apr. 2015. Faxed the copy to TDM Khandwa, CGM Khandwa and provided the copy to AGM Khandwa by Whatsapp but still no concerned authority is interested to resolve the issue (Having Fax receipts and Received copy from SDO office Burhanpur with his stamp on it.) Booked Complained on BSNL Grievance on 1-6-2015, Docket Number MPR/CO/2015/1545. But still no one interested to resolve the issue. Booked Complained on 198 from Landline several times but automatically it shows resolved after few days each time but neither a single...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - delay in land line new connection

User
 thulasisatyam on Jun 25, 2015
sir, i have applied new land line connection on 22 nd may 2015 and given customer id is 4022505459 but regret to say that i not received any call and no information for the connection and think no action has been initiated hence see it should be done on immediate basis thanks M SATYANARAYANA B COM M A JOURNALISM MEMBER/PRESS REPORTER NAI...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - sim registry problem

User
 ritesh.lonare on Jun 25, 2015
My mobile number is 9423891298 I have been not able to access my sim card as the the problem its saying is that the sim card provided by BSNL Cellone cant register. Please help as my all bills are clear. Regards, Shyamkant Lonare....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - LANDLINE BUZZING NOICE AND NOT WORKING

User
 neslay on Jun 25, 2015
I SUBMITTED A COMPLAINT AGAINST OUR PHONE NUMBERS 04254-263987 /263287 / 264006 THROUGH ONLINE AND I RECEIVED GENERATED COMPLAINT NUMBERS TND/CO/2015/1450, TND/CO/2015/1451 & TND/CO/1452 RESPECTIVELY NEXT DAY TECHNICIAN CAME & MADE A THROUGH INSPECTION AND TOLD US, PROBLEM IS WITH THE UNDER LAYING CABLE & IT IS NOT IN HIS SCOPE TO REPAIR, SO HE SHALL ESCALATE IT TO HIGHER OFFICERS. NEXT DAY I GOT CALL FROM BSNL ASKING IF THE ISSUE HAS BEEN RESOLVED, AND I TOLD "NO", REPRESENTATIVE TOLD, THEY SHALL LOOK INTO THIS MATTER, SINCE THEN I DIDN'T RECEIVE ANY CALL AS PER BSNL WEBSITE, ANY COMPLAINT...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Recharge amount of Rs. 220.00 not credited on 18th JUNE,2015

User
 TK ROYCHOWDHURY on Jun 25, 2015
Top up amount of Rs.220.00 on 18th JuNE, 2015 not credited in my mobile sim . Even after logged a complaint bearing docket No. 1F20314493 balance amount not yet credited to my mobile account. Pl see and resolve my problem. Name-TAPANKUMAR ROYCHOWDHURY, Mb No-8902440381...
Complaint comments Read comments Complaint category Other

BSNL - land line is not working since one year neither receiving any bill

User
 ASITANAND JHA on Jun 23, 2015
Sir my bsnl land line no. 277283 of darbhanga distric having code 06272. Connection issued on name of JIVA NAND JHA is not working since one year no body attainding my complain. Neither I receive any bill for payment. Kindly activate my landline and send my bill....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Negligence from BSNL in spite of multiple complaints

User
 V.B.Nair on Jun 23, 2015
Hello SIr, I have BSNL postpaid landline connection at my home. the landline gets out of order every 10-15 days. Complained 4 times: Complaint No.'s.: 113497816362 - 6th June 2015 113511517842- 8th June 2015 113526311341- 11th June 2015 113533719282- 12th June 2015 Inspite of paying the bill every month on time I am facing these many pblms....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - non adding of concern BSNL nimsr in Jai Jawan Scheme

User
 lahna on Jun 23, 2015
Respected Sir, with due respect i Lahna Singh submit that i purchaged a BSNL connection No. 7588731403 under Jai Jawan scheme and gave two number for availing 20 minute free call on daily basis. Initially this facility started after 05 to 06 days. Notstanding with that, after activation of SIM i called to one of my number which i haven for free 20 minute that is 9414537744. However it could not connect. Upon which i talked to customer care of BSNL for almost 7 times and it is very painfull to say that all had made a mockery of my problem. None of your custmer care executive was willing to solve...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - no rule,no result,no network,nothing.....

User
 hanhi on Jun 23, 2015
DEAR SIR, In SIVASAGAR district, under JORHAT telecom circle of ASSAM, the officials never do their duty properly.If We lodge complaint that there is no 3g network in our area, they only replied that there is some machinary problem...but they never try to solve the problem.they can provide 3g service only 10-12 days in a month, at present, there is no 3g network in joysagar area for the last 12-14 days.Sivasagar college, Sivasagar civil hospital, Ranghar, Talatolghar and many more ancient monument situated in this area.we lodge complaint again and again, but no result...sometimes, there is nothing...
Complaint comments Read comments Complaint category Internet Services

BSNL - landline shift

User
 sreejus77 on Jun 23, 2015
Dear sir, I am use the bsnl landline in 8 years.I am shift in new home.so I am shift in my landline connection in same number.so I am complaint in bsnl exance.bsnl ecance officer are not take a action.officers are not take a action and give for money.so please help me. My landline number 04651-206153. My address Savitriamma, kalluvillai house, nithiravilai, nithravilai p.o, kanyakumai, tn, pin:629154. My contact mobile number:8903904859...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - delayed shifting of phone and net

User
 benzigarr on Jun 23, 2015
On 31st May i have given the request to BSNLto shift my phone 04652 265422 and requested to be shifted and on 10th June . the phone got disconnected but stillnot shifted. Tried to communicate with various authorities but no result. When this can happen with to a senior scientist of ISRO of my self who are always on research I cant imagine the fate of common man. Hope they take note of it. My docket no is TNG/CO/2015/1531...
Complaint comments Read comments Complaint category Broadband

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