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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - unsuccessful payment

User
 sandeep kaur7813 on Jul 22, 2014
i made an online BSNL land line bill payment, the money was debited from my debit card, however the transaction wasn't successful as the Internet was disconnected during the transaction. The transaction id is TX22071415136532. Kindly let me know the further procedure. Jitin Hari Naik contact number 8872277116...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Debit 0f rs 30/- from main balance

User
 GHASIAN on Jul 21, 2014
Sir, i have recharged my bsnl mobile no 8763459815 with rs 375/-(Onnet bsnl free) & rs135(335 min free talktime for local/std to any other network), both valid for 30 days.Neither 30 days have elapsed nor 335 min have exhausted, but the main bal of rs 129.06 has been deducted by rs 30, and has been reduced to rs 99.06. Why an amount of rs 30 has been deducted without my knowledge ? I seek a clarification into this matter .Please look into this matter and get my rs 30 added to the main balance. From smt preeti dash, w/o dr hs dash, hospital campus, chc laida, 768214 dist sambalpur (Odisha)...
Complaint comments Read comments Complaint category Government Organizations

BSNL - Rude behavior from Local Bsnl officer

User
 dattatele on Jul 21, 2014
I am using BSNL broadband from many years and recently i am having problem of disconnecting Internet in every hour in day. So i called local office and i was speaking local officer and telling my problem but instead of helping me. He was shouted and yelling on me. Also, he had given me advice to change Internet connection and choose other network. As in my area, there is only one broadband Internet provider(BSNL). Therefore i have to depend upon their service that they are providing to me. Hence, rude behaviour from local bsnl officer should be stopped and frequent disconnecting Internet problem...
Complaint comments Read comments Complaint category Broadband

BSNL - Broadband Problem not being resolved

User
 Rishabh Barua on Jul 21, 2014
My Broadband Number is 23213629. I am facing connectivity problems for the past 2 weeks. I have registered a complaint, details of which are below : Docket Number : 12615985192 Date : 9th July, 2014 Despite repeated calls to BSNL, the issue still has not been resolved. Me and y daughter are facing severe problems as the college admission period is ongoing and most procedures are now online....
Complaint comments Read comments Complaint category Broadband

BSNL - fake call from private numbers

User
 balbir poswal on Jul 21, 2014
my name balbir singh from kaithal haryana--respected representitive i want to say, last 3 days i m disturbe by a call named -PRIVATE NUMBER ...When i search this number detail no detail found ...n i cant block this number ..plz block this number and in future avoide this type of call for better communication ... my mob no. --9466619512...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - I am unable to check what plan is activated on my data card

User
 amollomte on Jul 20, 2014
I purchased a BSNL EVDO data card. I am unable to check what plan is activated on my data card. BSNL offices from pune have no idea whatsoever about this card and they keep me waiting for almost the whole day with no results. This happened twice. Only the model colony pune office has some information regarding this but bajirao road branch refuse to co-operate.
As i cant check the plan activated on my number i am unable to reacharge.
Please help....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Recharge amount not received yet

User
 pankajit05 on Jul 20, 2014
Dear Concern, Today I have recharge my mobile no (9431273327) BSNL Prepaid mobile circle Bihar/Jharkhand on 20-07-2014 Time 02.40.58 PM thought http://portal.bsnl.in/.But I have not received recharge amount yet. It will be deducted Amount from my HDFC Credit Card.Kindly recharge it or refund my amount as soon as soon possible. Recharge amt-110 Top up . Kindly requested to go through my complain and solved this problem. Please mail me at pankajit05@gmail.com TXN ID-TXT2007201425729. Regards- Pankaj Kumar 09931515958 pankajit05@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - no proper landline & internet connection past several months

User
 deebasnet on Jul 19, 2014
My phone number is 03595 263875 (namchi south sikkim) and i am having a unstable internet n land line connection since past several months .Have complaint many times but no necessary actions has been taken so far i feel all the staffs have laid back attitude towards their work . It seems no one is worried about customers problem.Even when i went to the bsnl office they say that its some cable fault and they dont have new cables for repairs. Hence, I would like to request you to kindly look into the matter and take necessary actions as early as possible. Dipanker basnet 9593283888 dipankerbanset@gmail.com...
Complaint comments Read comments Complaint category Broadband

BSNL - Transaction was not successful, but payment deducted from a/c of rs.1223/-

User
 mandar_sarmandal on Jul 19, 2014
Dear Sir/Madam,
Hi! Good Afternoon. My telephone no.is 0734-2524603. BSNL Bill no.is 10029212460054. Customer ID is 1002833413. On 30th June 2014 I was paying my BSNL bill payment of Rs.1223/- online through PNB debit card but after entering Secure Password an error message displayed "Sorry Communication Failure" so payment was deducted from my account but transaction was not successful. I also didn't get SMS Alert. BSNL Transaction ID is TX30061421815830. Transaction time is 9:36:20 PM. Payment Status is showing "Failed" PNB account no.is 1505000309018440. PNB...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - broadband - BSNL - Broadband Internet not working no proper service

User
 dx samm on Jul 18, 2014
I have been complaining on the Broadband Internet as it was not working, when went to the BSNL office to check they say there is no complaint logged and when shared the docket number they say it got missed and they say will send a line man to resolve the issue but nobody will come to resolve.. this continuessssssssssss... very bad service. Docket # 111515379822 registered on 11-July-2014 and still not resolved yet. Ramamurthynagar BSNL, ITI, Dooravaninagr, Bangalore-560016 Lineman name: Parasuram, Sriramalu, Surain. Can somebody help me to escalate....
Complaint comments Read comments Complaint category Broadband

BSNL / Evdo Data Card - Bsnl do not care customer - bsnl / evdo data card

User
 surojit.84ma@gmail.com on Jul 18, 2014
BSNL DONOT CARE CUSTOMER - BSNL / EVDO DATA CARD

I am a consumer of BSNL EVDO CARD using from Haldia, purba medinipur I resides and use from durgachak HR colony which is in the Central location of Haldia City, We purchased BSNL DATA CARD(EVDO) after seeing the advertisement of 3.1 Mbps speed. But in no case experienced more than 150 Kbps & with IX & EVDO connectivity most of the time. I tried complaint BSNL exchange several times but they don't give any solution for the matter...
Please do something we are wasting Rs.825.00 per month.
Further BSNL...
Complaint comments Read comments Complaint category Internet Services

BSNL - no action from bsnl for landline out of order over one month

User
 manshoor ali on Jul 18, 2014
Complaint have raised one month before and no action from bsnl and requesting file complaint for compensation land phone over one month not working and complaint raised more than one month bill was received yesterday without any delay. Land line number is 04936- 256039 wayanad....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Hungama - Deactivation of Hungama Service

User
 Jerald Prince on Jul 18, 2014
Hello Sir, Few Days ago I received a call from BSNL HUNGAMA to my Land line phone, Regarding that my no is activated to Hungama Service, I have not registered it but Rs 300/- extra amount was deducted in this mount bill, I have also tried to customer care no.. But they not attending my call.. I want to deactivate the BSNL hungama plan as soon as possible, I don't need this service anymore, my land line number is 0423-2509322, My Mobile no is +91 9944369674......
Complaint comments Read comments Complaint category Internet Services

BSNL Chennai Telephones - Error made in my complaint

User
 damukovi on Jul 17, 2014
SIR
With reference to the complaint ID No915130 I have to correct the date of my payment . I paid Rs 210/ by cash and the safe custody is for 28th June to 27th september.I request you sir kindly note the corrections and I feel sorry for the error made in my complaint.My landline tel No is 044-28350957....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - bsnl security refund

User
 manik.singhal.18 on Jul 17, 2014
I have disconnect my brodband and leadline connection on the month of april 2014 my no which i disconect is 2645577 than i ask him for sequrity refund they told me while i disconecting connection that after 1 or 2 month the amount will came through cheque the ammount is rs 1450 950 for brodband sequrity and 500 for telephone conection security but till today no cheque came to me .....
Complaint comments Read comments Complaint category Other

Bsnl Jalandhar - Non receipt of security refund

User
 y p kakkar on Jul 16, 2014
I have surrendered my telephoe connection no 0181-2274830 three months back due to faulty services.( combo plan ).Till date i have not recieved my security deposit refund., despite so many verbal enquiries. Will be compelled to move thgrough rti if status of my refund is not informed.


Yoginder paul kakkar
30-b (New no.64) shankar garden
Near income tax colony
Jalandhar-144003
Mobile 9872094150...
Complaint comments Read comments Complaint category Telecommunications

BSNL Hungama - Deactivate hungama (All plans)

User
 K.LEELAVATHI on Jul 16, 2014
Dear sir,

Kindly deactivate my subscription to BSNL Hungama (all plans) immediately, as I am not interested .
My landline number is 08554 - 232219 and Account number is 9024866970. Customer id. : 4010097703

K. LEELAVATHI...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Chennai Telephones - monthly bill shows less amount

User
 damukovi on Jul 16, 2014
My telephone -landline- number is 04428350957. I paid online Rs 210/for safe custody for 3months with effect from 28th July 2014.This amount was detected from my monthly June 2014 bill. I paid the reduced amount as shown in the bill.If my phone is under safe custody I must get nil amount bill for the month of July 2014.Please correct the error if any done in the bill....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - non refund of security deposit

User
 kgj17@yahoo.com on Jul 16, 2014
My brother Mr Milind Govind Buwa have surrendered his landline connection connection bearing no 02582 247780 at bSNLoffice Bhusawal district jalgaon On 21/03/2014 however till date security deposit for the same is not refunded to him by the company. Please look in the matter & arrange for refund of Security deposit ....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Unable to receive/make calls

User
 PavanBille on Jul 15, 2014
Hi Team, My new BSNL number 9492892420 is not working, but it is showing signal information in my handset. I want know wether my sim activated or not? Expecting quick response on my requested item. Please resolve at earliest. Regards, 9492892420...
Complaint comments Read comments Complaint category Mobile Service Providers

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