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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - No action taken against Internet complaint filed for very slow speed against promised as per internet plan

User
 Mahesh Jagwani on Nov 28, 2014
I have taken 4mpbs of internet plan of BSNL for my online coaching classes and it is not even providing 0.9mpbs of speed even though every requirement is fulfilled by us. We have lodged compliant since many days but no action has been taken and even the service provider talks very very rudely. I have lost many classes due to this. kindly provide some remedy for this I am enclosing the result of speed test of my internet plan....
Complaint comments Read comments Complaint category Broadband

BSNL - bsnl landline online bill transaction failure

User
 Niyas Jabbar on Nov 28, 2014
Sir i try to pay a landline bill internet banking fednet to this bill account numb 9026702781..Rs 880 on 22/11/14. Bill no.128937176 given by federal bank. My transaction no. TX22111405472933.i want to know this bill is paid or not.but money is debited from my account.my mail id is niyas0475@gmail.com.is any way to refund my money or to add the bsnl account...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - No response to service request

User
 Remash babu on Nov 28, 2014
There is no response till now (Friday 28-Nov-2014 10.40 AM) to the below emails sent to pgmekm@bsnl.co.in & cgmtkerala@bsnl.co.in on 26-Nov-2014. I have got the SIM card on 25th, but is not activated untill now. All my business is depending on this mobile number. Do BSNL has a service level agreement to it's customers? "Respected concerned I have visited your Palarivattam office, Ernakulam yesterday (Tuesday, 25-Nov-2014), in the morning, to replace a faulty SIM card used by my wife with the above referenced mobile number. Though they said the activation will be done yesterday, this has...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - About Missing Sim No. 8986041169

User
 Supriya Sinha@1985 on Nov 28, 2014
Dear Sir, I Supriya sinha take a Prepaid Sim Card bearing no . 8986041169, in the name of Supriya Sinha and also give my voter id card in 2009. from mobile shop bihar Sharif. Sir, The Above Sim Card has been lost recently and i have blocked the sim by customer care. We Require another Duplicate Sim Card in place of the above Said Sim Card. but i go to BSNl Office and he check the above number, he say your address is not show. So, Kindly do the needful & what process the new sim card of above number. Thanking you, Supriya Sinha...
Complaint comments Read comments Complaint category Other

BSNL - prbt service on my landline(01274260274) is not deactivated

User
 pchandna on Nov 27, 2014
Dear Sir, My name pawan kumar and lamdline number is 01274260274, on my land line bsnl start PRBT services without my permission and i want to deactivate this but yet is not deactivated since last 4 month plz help me regars pawan kumar 01274260274 m-9467349333...
Complaint comments Read comments Complaint category Broadband

BSNL - Transaction failure

User
 akhilb on Nov 26, 2014
I would like to register a complaint regarding the transaction failure occurred while i was trying to pay my landline bill of ₹1607 via online using netbanking.I lost all of my money and it said transaction wasn't completed.My bank is Federal Bank and i have a reference id of the transaction which is 128320114 given by the bank.My land line number is04822-286353 .The land line connection is in the name PT Joseph.i called and asked my bank and they said it is not their error.So bsnl is responsible for my loss.I didin't get refund of my lost money till now.My debit card no starts with 4048 and ends...
Complaint comments Read comments Complaint category Internet Services

BSNL - request incoming and outgoing details

User
 seetharaman.s on Nov 25, 2014
SIR, I am using BSNL PREPAID NUMBER 9443671217. I am working in finance. And i miss some customer details.So please send me the incoming and out going details for my mail id.Please its really urgent MY MAIL ID: seetharaman.kinara@gmail.com...
Complaint comments Read comments Complaint category Business & Finances

BSNL - Cheating from Service Center

User
 Rajesh5002 on Nov 24, 2014
I purchase a tab (BSNL Penta T-Pad WS704D Calling Tablet with Key Board-SilverAmount) from Naaptol online shopping wide Invoice No. 846287/NH/0002138/201-2015 dated 27.09.2014. Product was supplied by Sethi Enterprises, 103/2 Sethi Niwas, Prabhat Road, Next to Old Karnataka School, Near IDBI Bank Customer to Rakesh Kumar Srivastava, H. No. II/4, Judge Colony, Civil Line, Sitapur, Uttar Pradesh, PIN-261001 (Purchaser). It was not used about a month. At the time of use, we could not operate due to slide unlocking function was not working. I call customer care and suggested to visit to service center....
Complaint comments Read comments Complaint category Electronics & Appliances

BSNL - New connection Delay

User
 sandeepbarala123 on Nov 24, 2014
Hello SIr, I have booked the Bsnl Connection (Telephone + Brondband). I have deposited the Documents and Registration Fees on 17 nov 2014 . but still i do not get connection, Please do the Needful action against Bsnl. so i can get connection on time. My Id : RJJAI30101400065 Thanks SANDEEP BARALA...
Complaint comments Read comments [2] Complaint category Internet Services

BSNL - No Response for Braod Band Connection

User
 khan aliahmed on Nov 24, 2014
I had been applied for New Broad Band connection in City Chowk area of Aurangabad M.S 12 days before, so far no response from BSNL ofice, except one call of "Mr Kanade Mukund Vithalrao" for verification of my application. My application Lead Number for Correspondence is MHAUR06111400003. Although there are many Broad Band users enjoying BSNL service in my area & I am also the Land Line user of BSNL for many years....
Complaint comments Read comments [1] Complaint category Other

BSNL - No proper responding to customers and damn poor service

User
 Manish Kv on Nov 23, 2014
Im using BSNL board band .if it comes for a repair none of the lineman will attend in our area. And im using data plan of unlimited 800rs. minimum bandwidth must be 512 kbps but they wont provide 128 kbps too. if no proper reation is taken soon i ll take this to next level. BSNL will face serious problems...
Complaint comments Read comments Complaint category Broadband

BSNL - phone dead for the last 2 months

User
 Aravind Ajayakumar on Nov 22, 2014
I am sending this mail to inform you about the poor service provided to me by the anchal bsnl exchange officials. My phone is dead for the last 2 months. I have made the complaint by directly going to the exchange for 2-3 times, at the time of booking the complaint they told me the error will be rectified within 3 days but till now there is no response from their part. If the situation is prevailing i will be opting for some other remedies hope you got what i meant. So please take some action for my issue. My faulty telephone number is: 0475 2272053....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Please put my phone no in Full Do Not Disturb Registry

User
 Biplab Datta on Nov 21, 2014
Dear Sir, Please put my phone no. 033 24541060 in Full Do Not Disturb Registry. I tried to do it through 1909, she advised to go to 1500 but nothing happened. Thank you, Basudev Datta 2/1 A Pankaj Mullick Sarani, Kolkata 700 019....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam Limited - RAILWAY ENQUIRY NO. NOT WORKING

User
 rajibpatra2014 on Nov 21, 2014
Dear Sir, At Khallikote railway station no. :- 06810256484 is not working since 10/2012 or before, I am many times complaint to JE khallikote exchange for this matter but he is not respond to me. So that case we have many problem face to public. So, We request you to solve this problem as soon as possible. Regards, Station master Khallikote railway station....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - PREPAID SIM ACTIVATION

User
 manicraj75 on Nov 21, 2014
Respected sir, I buy a new SIM card 3days ago..Still my SIM is not activated.My proof identity also sumitted to local dealers (Salem tamilnadu)..Kindly activate my SIM as soon as possible. My sim number: 89918 03114 45252 9398...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - "BSNL Hungama" service Activated without user Consent

User
 ssrvn on Nov 20, 2014
Some lady called my Land line posing as a BSNL Executive and presented that BSNL is offering some blah-blah service which provides Video, Audio and Games with great speed. She also told that the Service is charged on a day-to-day basis. She asked for email ID and immediately sent a password for the service. Doubting something fishy I called their toll free number and asked to deactivate the service. They replied that I should login atleast once to have the service deactivated. Upon logging in I found that they have subscribed me under multiple plans without me being aware or of my consent. This...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Charges Reversal

User
 patil harishchandra on Nov 20, 2014
Respected Sir/Madam, Im Patil Harishchndra Vasudev My mob No. 9421465718 form Shirpur Dist- Dhule 425405. I have done on line recharge of Rs.108 but unsuccessful Transaction on 01/11/14. so I request again and again in the bsnl costumer care with reference no.(430585792718 )but they did not satisfy answer to me and didn't return my charges. bsnl Exacatives Name Is 1) M/s. Puja 2) M/s Reshma 3) Gopal 4) Priyaka and Senior Exacative 1. M/s Janki 2. Manish 3. Manisha So please reversal my charges Imagiatly....
Complaint comments Read comments Complaint category Banks

BSNL - Mobile missing

User
 Thangaraj Dheenu on Nov 19, 2014
my name is thangaraj my mobile is missing saturday nite place my house (08-11-13) my nobile iemi number 35332206139442 & 353322061389442 16gb memory card dual sim card airtel & bsnl simcard blocked my mobile order web site flipkart order id 0D000772558590743000 seller ws retail order date- 16-09-14 pls help me sir any contact no +918220033030 & +919442990663...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Unauthorized hungama value added service

User
 chkiran2 on Nov 19, 2014
BSNL Hungama services customer care people called my wife in September and tried to get the Hungama services activated. She clearly explained them she does not know and cant give nod for activation and they need to speak with me for services to be added. Inspite of that HUNGAMA representative somehow activated services by wrongly reporting that user has accepted for activation. When contacted hungama team they are saying they cannot do anything regarding reimbursement and telling what is recorded in their system which was falsely represented by their customer who called my wife. They are also saying...
Complaint comments Read comments Complaint category Broadband

BSNL - Deactivate hungama service.

User
 Sathiees Kumar on Nov 18, 2014
Deactivate hungama service. Deactivate hungama service. i didnot use hungama service.but it billed in my monthly usage.so please deactive this service immedietly and refund for last three monthly payment RS 1041 my landline no:04636-225151. my ac no:9035505123 address: Jeeva rathinam chellathai, 5/1085, ngo colony, sankarankovil- 627756...
Complaint comments Read comments Complaint category Broadband

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