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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - loss of money

User
 AAP ka Mayank Sharma on Mar 27, 2015
I have Data pack and done the recharge of additional data pack because 1st data pack was come to end. So i done another after doing i hav got msg from bsnl that i hav 200 mb . But my balance is deducted 125 rs. :( I want refund of my money sir please help....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Broadband and landline not working for more than 10 days

User
 bhush.desh on Mar 24, 2015
I am regular customer (BB and landline) of BSNL from Bavdhan Pune . Our BSNL landline is not working since 8 march 2015 and BB is not working since 13 march . Complaint has been already filed with docket ID 1018944659. After constant follow up I get the same answer that technical work is in progress. How can I company keep there customer waiting for more than 10 days due to stupid technical work. If BSNL feel something for customers then they should restore the lines in a day and should not charge for this month....
Complaint comments Read comments Complaint category Telecommunications

BSNL - ONLINE RECHARGE OF VALIDITY

User
 yellon toomten on Mar 24, 2015
I had done online recharge for my BSNL mobile no 9435512849 of validity Rs. 96.00. The money has been debited from my account but i have not yet got my recharge of validity. please solve this soon. Or I am sure of going to other network provider....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Land Line Phone - 0251 2682579 is dead from last 1 month

User
 Lorteena on Mar 23, 2015
Our Landline No.0251-2682579 is always having one or another problems everytime. Please check this matter as early as possible. Now it is dead. (off completely) Customer ID No.: 1000544451 A/C No.: 1000836080 Place : Ambernath. Contact Person: Mr. George Christudas Mob.:9890653690 / 7875855369 / 0251 - 2682579...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Excessive Billing and Delay in handling complaint

User
 t32 on Mar 22, 2015
This is in regards to the excessive bill that we have received for the month of December due to the inappropriate handling of broadband plan change by BSNL. The excessive bill charges us for data on the old plan even though we had moved to an unlimited plan by calling BSNL customer service and getting due confirmation from BSNL official over phone regarding the plan update effective immediately.We are a customer of BSNL broadband service for over an year now and a user of BSNL phone service since many years.Until last month i.e November we have been using the limited download Broadband plan named...
Complaint comments Read comments Complaint category Broadband

BSNL - LANDLINE BILL PAID - BANK DEBITED - ERROR IN TRANSACTION

User
 T R SRIRAM on Mar 22, 2015
MY LANDLINE NO. 044-24871954 BILL AMOUNT RS. 159 AMOUNT PAID BY KARUR VYSYA BANK DEBIT CARD - VISA TX NO. 22031521264871 DATE OF PAYMENT 22.3, 2015 AMOUNT DEBITED IN MY BANK ACCOUNT TRANSACTION ERROR APPEARED ON THE SCREEN NO PAYMENT CONFIRMATION OR RECEIPT FROM BSNL...
Complaint comments Read comments Complaint category Credit Cards

BSNL - noise problem

User
 ramesh rajagopal 1 on Mar 22, 2015
Dear Sir, our landline phone no. 04373 232211 having noise problem .We complaints several times by calling local telephone exchange 7 personally meet to local officers, but nobody came for rectification.our telephones are not working properly. local authorities say this is wire problem and we have not new wire for repairing, We are paying the rent without any calls and we are upset about your service.So request you to please solve the problems at urgent basis and take necessary action against this lazy people of this telephone exchange...
Complaint comments Read comments Complaint category Other

BSNL - BSNL Sending Pending Balance Notice for Cleared Balance

User
 aneetanait on Mar 21, 2015
Telephone Number : 05442-266003 (LOCAL PCO) City : Mirzapur, Uttar Pradesh Telephone Exchange Address : Angarh, Mirzapur, UP District Mirzapur Closing a/c no. ONG/36/00051 Closing date : 28/5/2009 CMR : 23282+0 I had a Local PCO Telephone connection and it was closed on 28/5/2009, but BSNL keep sending the NOTICE and threat to do legal action against me, if the pending money 7526.00 INR is not paid. The first notice was sent to 9/9/2013, even after account was closed. I went to Angarh Telephone exchange and the officials accepted their mistake and cleared this issue after asking for receipt...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Bsnl Wimax - BILL Was Not Delivered

User
 Ramji Sharma on Mar 20, 2015
my bsnl wimax bill was deliverd in home address & Email last 3 month bsnl Executive are not response my phone call my phone contented customer care than ask to i can't help u ??? he say to me try to anuther number thank...
Complaint comments Read comments Complaint category Computers & Accessories

BSNL - Plan deactivation request

User
 rithul on Mar 19, 2015
My BSNL Land Line Number is 0422 2594494. One time charges is levied in my BSNL Bill for the month of January 2015 & Feb. 2015. Hungama plan has been activated and charged without my consent. I request the plan may be deactivated immediately and also refund the excess levied amount and also look into that the amount may not be included / levied in my forthcoming bill....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Payment issu

User
 VishalThakkar on Mar 18, 2015
mr.vishalThakkar Sir i complaint for bsnl department i am live in deodar dist:-banaskatha i had take ur bsnl broadband connection in my hometown .i had plan for home so plan was 650 its combo plan.its unlimited plan.but your bsnl department sent me 1st month bill was 1700rs.and also 200 rs telephone bill.total i had pay 1900 .so pls contact me and solve this problem. bill name :thakkar vishal dhirajbhai mo:+917600896789...
Complaint comments Read comments Complaint category Business & Finances

Bharat Sanchar Nigam Limited - bsnl evdo network

User
 s soumya ranjan on Mar 18, 2015
Hello i am a user of bsnl evdo data card service from hirakud, (dist- sambalpur). Since one month i am getting problems having the network on the bsnl evdo, during day time the network is available but after 5pm in the evening the network is getting unavailable, and i am getting this problem every day. I have tried many times to call and ask for response but the bsnl guys are not giving any permanent solution. At first when i called the local bsnl office the person replied that the network is down, check it after few hours, again when i check it the network was still unavailable. When i went to...
Complaint comments Read comments Complaint category Broadband

BSNL - NOT ACTIVATE DND ON MOBILE

User
 snehaprit on Mar 18, 2015
RESPESTED SIR, I HAVE BSNL PREPAID CONNECTION WHICH MOBILE NUMBER ARE (1) 9428537710 (2) 9428547044. I SEND REQUEST THAT ACTIVATE DND BUT 2 MONTHS DONE BUT THEY ARE NOT ACTIVATE MY DND. SO PLEASE HELP ME TO ACTIVATE DND ON MY ABOVE MOBILE NUMBER. THANKS....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Deactivate hungama service immediately

User
 vnalinbr on Mar 17, 2015
I have never asked bsnl authorities for hungama services because the even the net service that they provide is very low standard and no one is attending the complaints properly. Yet they demanded hungama service charges in the previous bill and i remitted the same. Now in this bill demanding Rs.410/- What a justice is this? You have not provided me the hungama services. It is nothing but I am asking the excess amount to be refunded and deactivate your nasty hungama and issue me a fresh bill after deducting hungama charges before the due date of the bill. otherwise I will be compelled to raise the...
Complaint comments Read comments [2] Complaint category Government Organizations

BSNL - Login ID problem

User
 A v v prasad on Mar 14, 2015
http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (prasad118) and password prasad007, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!... Customer id : 4015239332...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - I have lost my Cell phone with BSNL Sim card with mobile number 9422826485 in Vasco,Goa on 14/3/2015

User
 jsrp on Mar 14, 2015
I lost my mobile and SIM today(14/3/2015) at around 4.30 PM in Vasco, Goa, (police complaint has already been lodged in Vasco Police Station today (14/3/2015) around 5.30 PM)and want to block the SIM immediately to avoid any misuse or unpleasant situation .My BSNL no. is 9422826485(GOA SIM). SIM is in the name of J.S.R.Parabrahmam. For further information please forward a mail to prabhakar_311@rediffmail.com. Thanking you, J.S.R.Parabrahmam...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - THEFT OF SIM CARD AND MOBILE

User
 PRAGYAN PRIYADARSHINI on Mar 13, 2015
I lost my mobile and SIM today at 5:15 PM near DELHI metro( YAMUNA BANK) and want to block the SIM immediately to avoid any misuse or unpleasant situation .My BSNL no. is 9438265031(ODISHA SIM). SIM is in the name of PRIYATOSH PARIDA For further information please forward a mail to pragyanpriyadarshini1990@gmail.com Thanks Pragyan Priyadarshini...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - EXTRA CHARGES LEVIED

User
 b.swaminathan on Mar 13, 2015
MY LAND LINE NUMBER IS 0422-2452410. I HAVE NOT OPTED FOR BSNL HUNGAMA PACK. BUT EVERY MONTH AN SUBSTANTIAL AMOUNT IS BEING DEDUCTED TOWARDS THE ABOVE. MY COMPLAINTS TO BSNL ORALLY HAS NOT YEILEDED ANY RESULT. NOW I REQUEST THE BSNL TO DISCONTINUE THE HUNGAMA PACK WITH IMMDIATE EFFECT AND REFUND THE AMOUNT CHARGED....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Wrong billing and hidden charges

User
 chaitanya audichya on Mar 11, 2015
My land line no 02027673303. I have taken broad band connection @675 plan and as per plan my charges for a year should be rs.7425, but bsnl has raised bill of rs.11, 275/ including many unexplained hidden charges. First of the thing when as per plan amount should be rs.7425 but in bill it is mantioned 7960.86, than some adjustment hidden charges rs.2175 than rs.57 user charges than tax rs. 1111.42. Bsnl being govt. Undertaking is not supposed to induldged in such unfair billing prctice....
Complaint comments Read comments Complaint category Broadband

BSNL Bangalore - Unable to logon on selfcare portal for bb usage

User
 rap pandey on Mar 11, 2015
http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1 where I.entered my User ID (rpandey69) and password, but it surprisingly says:The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)at http://selfcare.edc.bsnl.co.in/selfcare/start.swe#SWEApplet1I repeated the process several times but got the same result!...
Complaint comments Read comments [1] Complaint category Landline & Home Phone Provider

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