BSNL Logo

BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
Go to BSNL:    Twitter  Facebook      

BSNL Complaints & Reviews

BSNL - Simply deducting money

User
 Master Narayan on Jan 29, 2015
There is additon of rs 180 in our monthly bill wich is a crap. And we have to get so much of mental stress in writing complain here and there. Who is going to pay for the same. It is not at all expected from bsnl service. And for refunding it we have to write application here and there. It is absolutely a nonsense thing from bsnl. I am going to make police complain against bsnl for wasting our precious time, mental stress and money. Our phone no is 06722229261....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - mobile no. portability

User
 shyamrattan on Jan 28, 2015
Sir I applied for MNP from idea to bsnl on 29dec. 2014 in d.t.o. gurgaon but my no.has not yet been ported.my mobile no. Is 9467069163.I have visited many times to their office and called on phone as well.I have gone to the bsnl exchange sector44 gurgaon as well.but no solution.it has passed a month.kindly resolve my problem. I have given them unique port code three times. Regards Shyamrattan 9467069163 UPC code IH875715...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Deactivate the bsnl hungama

User
 soundararajan15 on Jan 27, 2015
I would like to bring to kind notice that I have not either subscribed to or utilised this bsnl hungama service so far. There fore I request you leave necessary steps to refund the amount from my bill and UNSUBSCRIBE this hungama service with immediate effect.. MY LAND LINE PHONE NO.0413-2212010. Name : Soundararajan Mobile no :9487461010 Email address :soundararajan1503@gmail.com...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - no range from last 4 days.

User
 ssaamm2401 on Jan 26, 2015
There is no range for BSNL last 4 days. There are no incoming & out going calls processed also no sms Get worked properly in our area ( pimpalgaon Baswant). I talking with local officer iN BSNL office but there is no responcible answer from officer....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL Broadband - Poor internet speed

User
 Gsc1505 on Jan 26, 2015
Hi, This is about the poor service offered by BSNL to their consumers. I subscribed 2mbps unlimited plan but what I used to get after paying 1200 Rupees every month is 256.7kbps downloading speed even not touch the threshold of 3GB. So what to say our National Telecom Company and Internet service provider. What they doing to me is cheating. I don't think that even a month go without any problem with their service. Poor Job BSNL......
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Broadband - nokia lumia 530

User
 Aravind Sadasivan Kallelil on Jan 25, 2015
Sir, I brought a new lumia 530, during the festival season of august last year 2014. It was working fine till 2 months, after wards it started showing sign's of problems such as 1. The wake up button not working 2. some times the touch don't work properly 3. if we launch any application then it will automatically hit back to the home page 4. uc browser, whatsapp not working 5. Problem with the head set slot as some times it will go mute by itself I have given the mobile to the care center more than 4 times, but every time they will say that its the problem with software and they change...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - BSNL APP USAGE NOT WORKING AND BSNL WEBSITE LINK FAILS

User
 ramanjotshi on Jan 25, 2015
Reagarding BSNL APP and website usage can be checked for some numbers while for other numbers it displays invalid input data though the data provided is correct(on bsnl app). Similarly on website it works for some numbers and doesn't work for rest. Many links on bsnl website fail to open viz complaint booking for gsm/cdma on http://bsnl.in/customer-care.html for jammu and kashmir. The links ends at failure on http://bsnl.sparshindia.com/complaintportal/complaintportalpage.aspx?circle=JK....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - landline not working for more than a month and nobody to resolve

User
 T V Venkatesh on Jan 24, 2015
My BSNL land line 080-26725612 is not working for more than a month and every time I lodge a complaint, I get the booking number but get a message saying that it is resolved. I am not able to understand how they close the docket without getting confirmation from the customer....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Failed BSNL weblinks

User
 ramanjotshi on Jan 23, 2015
Hello and Good Wishes... I would like to bring in your notice that the most important links of bsnl are not working... Here is the list.. open the http://www.bsnl.co.in/ then go to Customer Care Assistance One click Away this will open http://bsnl.in/customer-care.html go to Complaint Booking LANDLINE/BROADBAND GSM/CDMA and then click on gsm/cdma this will open Select a Circle select jammu and kashmir as state... this failed link will open http://bsnl.sparshindia.com/complaintportal/complaintportalpage.aspx?circle=JK This web page is not available I...
Complaint comments Read comments Complaint category Telecommunications

BSNL - broadband not working for a month

User
 mohan1808 on Jan 23, 2015
I am using BSNL broadband for past few months, but from December 2014 to still now January 2015, I can't get connected with Internet. I registered several complaints about this, but no use. I paid 1100.Rs for the month January without using single KB of data. Somebody please help me on this regard....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Broadband is not working properly

User
 rajiv.shah on Jan 22, 2015
I had made complaint many time on 1500 and 1504. But still problem persisting. Link fail during working. When i call from my base phone to other phone its automatically started. Coustmer support no always says that work in progress. Its going for last 40days...
Complaint comments Read comments Complaint category Broadband

BSNL - Regarding refund of bills paid for a period in which the whole month service is not given due to technical faulte

User
 22.sagar on Jan 22, 2015
Dear Sir, in the month of march 2013 the land line and broad band service of BSNL is not working in my area Kalyan and bill is generated for the same for march as well as April. I have paid that on advice given by BSNL employees that is will be refund to you once service starts working. Service is started on may 1st week and stopped in mid 3rd week then also bill is generated and paid by me, after end on that month service in to started working then i have decided to terminate the service and submitted a written application, then my services was canceled. From that time i am asking for refund...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Broad band Internet connection not working sine 06-12-2014

User
 Sumesh T Mohanan on Jan 21, 2015
From, Mohanan.T.K 0091-487-2316575 Dear Sir, As a consumer, I would like to register my agony that my broad band Internet connection was not working since 47 days and in spite of my several complaints, the response was completely NIL. Kindly refer to my complaint number 532 dated 6th December 2014 at Valakkavu BSNL exchange, A/c number: 0091-487-2316575 it is to be noted that I am a regular payer of monthly bills on time and interestingly, I have received bill demand for the whole month where the connection is non-functional. I humbly request your intervention in this regard as this...
Complaint comments Read comments Complaint category Broadband

BSNL - landline and broand band complaint

User
 asubhu on Jan 19, 2015
I have been complaining about by broad band connection issue to BSNL via toll free and each time they give me only the complaint no# and they send the default SMS stating your complaint is assigned to BSNL staff Ramesh T.D. mobile no# 9445010812 but when I call the staff he is not picking up the phone and again and again new complaint is getting registered. My last complaint no# is 112602514352. / 112621098552 We have not been able to use our landline and Broadband connection in the last 1 month but still I am surprised to see our monthly bill amount getting increased. My land line no# 044...
Complaint comments Read comments Complaint category Desktop Computers

BSNL - Wrong Broadband bill sent with wrong Broadband Plan

User
 Arjun Mandal on Jan 17, 2015
Hi, I am Sreedam CH. Mandal from Raiganj, Uttar Dinajpur, West Bengal. I have been using BSNL Broadband service for few years. The Broadband Plan which I use is BB HOME RURAL COMBO ULD 550. Here is given my BSNL account details below----- Customer ID: 3003139232 Account Number: 8003139890 Broadband Phone Number: 03523222303 I always pay my bill time to time. That’s why I have achieved 227 loyalty points from BSNL. But this month (January) I got my BSNL bill and found totally wrong in this bill. The Broadband Plan which I use is totally changed. It seems BBG RURAL COMBO UL 650 which...
Complaint comments Read comments Complaint category Broadband

BSNL - Not giving Broadband connection to my home

User
 manevijay on Jan 16, 2015
सर मै सोलापूर (महाराष्ट्र) का रहनेवाला हूँ और मैने यहाँ के सात रस्ता ब्रँच मे ब्रॉडबँड कनेक्शन के लिए ॲप्लीकेशन दिया था लेकीन 03/11/2014 के दिन पैसे जमा करणेके बावजूद मुझे कनेक्शन नही दिया जा रहा यहाँ के कर्मचारी श्री.कुलकर्णी और अधिकारी...
Complaint comments Read comments Complaint category Internet Services

BSNL - abnormal amount deduction

User
 rongala on Jan 16, 2015
my bsnl no is 9348824888 and activated with STV 160 for rate cutter and is valid upto 20th feb 2015, but all of a sudden from 8th jan 2015 the rate cutter deactivated and deducted as per nestam plan and i gave a complaint on 10th jan 2015 wide docket no 5A10AP384522, BUT so far the complaint was not resolved...
Complaint comments Read comments Complaint category Government Organizations

BSNL - Shit Broadband Service

User
 ashutosh15 on Jan 15, 2015
I'm Paying 800 for my broadband every month, its a combo pack, which promise me a 2Megabits/second Connection up to 8 GB and after that 512 Kilobits/Second So to sum it up I should be getting at least 256 Kilo"bytes"/second Downstream+Upstream, which never ever happens. Best that i get is 45/35 Kilobytes Upstream/Downstream. I want everything refunded from my first complaint 2-3 years ago up until now, and only deduct from that what You have provided me, a 265Kilo"bits"/second connection. Fix this immediately. Everytime I call BSNL i get the same response that its a line problem,...
Complaint comments Read comments Complaint category Broadband

BSNL - due to sim lost/stolen

User
 rajivkumarreddyguda on Jan 14, 2015
Dear sir/madam, hereby i request for blocking my sim with moblie number 9493984049.when i was on my way to my office somebody in the bus has picked and it was too late for me.so, kindly block my sim as early as possible rajiv kumar reddy. guda...
Complaint comments Read comments [1] Complaint category Mobile Handsets

BSNL - Change of Mailing Address

User
 kejeeyes on Jan 13, 2015
Kindly change my land line no.04702623665 address

From
Sudhakaran.K.G.,
111/561 "surabhi" vgra 12-b,
Vattavila laneattingal.P.O.,
Thiruvananthapuram, kl
695101

To

Sudhakaran.K.G.,
"surabhi", v.R.A.- 6 c,
Vattavila lane,
Attingal.P.O.,
Thiruvananthapuram,
Kerala,
695101eiii...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Share this page with others

  
  

Recently Discussed
2 hours 47 minutes ago
BSNL Hungama
deactivation
12 hours 33 minutes ago
BSNL Hungama
Deactivate
1 days ago
BSNL
Broadband is not working properly
1 days ago
BSNL - Land Line
Cancel the connection
2 days ago
BSNL mobile number
call list details