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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - No landphone and broadband connection

User
 vtjose on Dec 22, 2014
My landphone (0484 2705817) and BSNL broadband connected to it are not working for weeks. We reported the complaint at the BSNL Telephone Exch., Maradu, Ernakulam, Kerala, many a time.We have already paid Rs.7500 as annual payment towards availing internet services. We are in very urgent need of internet services. The cable problem noted by the exchange is not yet solved.Kindly take immediate action to redress our grievance....
Complaint comments Read comments Complaint category Internet Services

BSNL - DOUBLE BILLING FOR 040-29806620-S.SRINIVASAN

User
 susee57 on Dec 21, 2014
I have paid the bill amount of Rs.954/- on 6.12.2014 though I was out of country from 15.11.2014. I was shocked to see that my bill is pending for payment and I was asked to pay Rs.1054/- again on 17.12.2014, stating that the due date is 29.12.2014. I again made payment of Rs.1054/- on 17th itself as only after making payment we can appeal for refund otherwise the connection will be disconnected. Now I would request you to refund the amount of excess payment made by me on 17.12.2014. We will be returning to India only during 2nd week of January 2015. Your immediate attention is requested in sorting...
Complaint comments Read comments Complaint category Broadband

BSNL - worst 3g speed with full H signal

User
 Vimal R'j on Dec 21, 2014
My bsnl postpaid sim no. Is 9445761669 i have activated for 3g data 1 gb totally i have downloaded for only 400 mb that too jn 150 kbps speed but from today morning my download speed is only 0-10kbps. I am preparing for my project presentation but i am not able to concentrate on it because i can't load or downoad what i need Ph no. : 9445761669 Area: Chennai (thirumullaivoyal)- 600062...
Complaint comments Read comments Complaint category Internet Services

BSNL - for broadband internet speed

User
 atulgupta9439 on Dec 21, 2014
i have broadband internet connection named on balaji rice mill, my landline no is01676223308 & a/c no is1008419156 which does not work properly. i have complainted local telephone exchange but they did not respond to complaint so please do necessary action so i can use my internet connection...
Complaint comments Read comments Complaint category Broadband

BSNL - my broad band facility is not available

User
 agupta330_ncdr on Dec 20, 2014
error 691 the remote connection was denied because the user name and pass word combination you provided is not recognised, or the selected authentication protocol is not permitted on the remote access server my user name agupta330_ncdr and password is password I request you, please solve my problem to access the my internet connection. Sir, after my complaint, the bsnl visit and solve the problem, in modem all lights on, when i connect the my connection, it is not open and continuously above mentioned error 691 followed the three lines show and i am unable to connect my broad band connection,...
Complaint comments Read comments Complaint category Broadband

BSNL - Low Bandwidth speed

User
 basuu.soma on Dec 20, 2014
As a customer of BSNL Broadband did not get the actual speed they claimed as per their speed meeter index. I can show the speed they ac limed. They give you the number for contact or lodge complain but never receive the call like 033 25552626. The most bad company in india, (Bhai Sahab Nahi Lagega = BSNL)...
Complaint comments Read comments Complaint category Broadband

BSNL - New Prepaid Sim Activation Delay

User
 jskaran786 on Dec 20, 2014
I have choose a number online on bsnl web site. and register it and submit all document in BSNL office next day in working hour and get reciept. according to bsnl office the SIM will start with 24 hours. but after three days it not start yet....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - connection not working for months.

User
 Kottamkolil on Dec 20, 2014
I own a BSNL phone connection in Kerala. It has not been working for many months. I have tried every possible way to reolve it. My exchange keep telling they dont have cable for the repair works. They even demanded cash so that they may purchase cable. I contacted my exchange- no help. They say no cable. We cannot do anything. I went to higher office in Kolenchery-- They say, we can register complaint. That is all we can do. I went to the district center- Ernakulam. They registered a complaint in front of me. I tried mailing BSNL. No response. We paid the bill for a few months although...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Balance-deduction-without-permission-repeatedly-without-recharge

User
 tosubir on Dec 20, 2014
Sir, NSPITE OF 4 times COMPLAINT TO BSNL, Extra SMS charges is still deducting vide SMS No. 54000 on 5/12 Rs 5/-, 12/12 Rs, .5/- & 19/12 Rs 5/-(Prev. dt. 26/3/14 Rs8/=, 1/7 Rs8/=, 3/7 Rs5/-, 15/10 Rs 5/-, 22/10 Rs 5/=, 30/10 Rs 5/- 7/11 Rs 5/- & 15/11 Rs.5/-). Further it is intimated to me, You are charged Rs. 5/- for renew of Service Video Bonaza by SMS No. 54000 and also request for De-subscribe to SMS 155223.Please stop this bad business. SUBIR SARKAR...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - My Landline & broadband not working past 6 days

User
 thamim2ansari on Dec 19, 2014
Im using BNSL connection, my Landline & broadband not working past 6 days (it happens minimum monthly twice), i registered my compliant (my compliant no 112491180880) i called him everyday they are not gave proper response to me(my BSNL branch pammal, chennai, tamilnadu), when i was working in online most of time its disconnect. i can't use internet connection properly but every month i paid amount with unsatisfied....
Complaint comments Read comments Complaint category Broadband

BSNL - BSNL Telephone and Brodband Connetion is not working more than a month

User
 pbaskar14 on Dec 19, 2014
Dear Sir, I have booked the complaint on service 044-26790405 and complaint Booked with Docket Number: 112430247132, but still my telephone number Is dead and without resolving I have received a SMS that it has been Resolved. I am not able to use my telephone and use my Broadband Internet connection, Almost for a month. Again I have Register a complaint and Docket number 112471225152 And I called a person who was assigned to Mr. DAKSHINAMURTHY T, He says the Interruption is because metro water has people has cut the telephone line by Mistake, and asked him when it get resolved,...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Very Worst Service

User
 anandhavel on Dec 18, 2014
Hello, My name is Anandha Vel from PONDICHERRY, i am using BSNL BOARDBAND for 5 year. past one and half month (NOV to DEC this month) i am faceing worst service from BSNL.i registered Complaint more then 18 times in one and half month. but still i dont have any connection. my landline and internet connection is complete out of order. here is my Complaint booked docket numbers, 112102414262 112162695202 112261621722 112278983452 112293616402 112298557902 112322572452 112344651922 112370318372 112372023442 112380499612 112385429362 112393273252 112430106632 112437607832 112442672412 112444810592 112450853932 112457519132 112470866852...
Complaint comments Read comments Complaint category Broadband

BSNL - bsnl broad band service is not available from 15 dyas

User
 agupta330_ncdr on Dec 18, 2014
I HAVE BOOKED COMPLAINTS ABOUT BSNL BROADE BAND SERVICE, BUT NO RESPONSE HAS BEEN SENT, SOME TIMES IN AUTOMATIC COMPLAINTS COMPUTER SAY COMPLAINT ALREADY LODGED, PRACTICAL PROBLEM, SOME TIMES YOUR COPLAINT HAS BEEN LODGED, WHILE THE BROADE BAND SERVICE IS INCURREPTED REGULERLY, I HAVE BEEN TOURCHURED BY THIS RESPONSE, MY NAME IS AMRITA GUPTA RESIDENT 484, GALI-NO-1, BRAHAMPURI PANJAYA, SHARDA ROAD, MEERUT, AND MY PHONE NO IS 0121-2524229. I REQUEST YOU, PLEASE SOLVE THE PROBLEM AS EARLIAR AS POSSIBLE....
Complaint comments Read comments Complaint category Broadband

BSNL - Phone bill came after disconnection

User
 maheshg31 on Dec 18, 2014
I was living in Madgao (Goa). But now I shifted to Mumbai so I disconnected my phone and broadband connection. Then also BSNL sending me message for my bill after disconnection. When I called to Madgao office, the lady of BSNL staff is telling to come to Madgao office to check what happen exactly. How can a person go from Mumbai to Goa for just checking the bill....
Complaint comments Read comments Complaint category Broadband

BSNL - Landphone is not working since last 4 months.0484-2430761

User
 joji mathew on Dec 18, 2014
Dear sir, Sub : Land Line 0484 -2430761 is not working since last 4 months... We have registered a complaint through help desk on September and registered in the system on September 19th 2014. I have contacted Exchange (south chittoor exchange), they said complaint has been closed with status Cable fault resolved.As per their advice i had contacted Accounts officer and he told me that they have disconnected the line due to the delay in rent payment . Finally Line got inactivated. Then i went to another office and submitted form to Reactive the line, but till now there is no action from...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Weak Signal

User
 tinshe on Dec 17, 2014
Hello, I am the customer of BSNL mobile no.9444350579 and residing in Ariyankuppam, Pondicherry - 605 007. I want to complaint about the 3G network signal was very poor accordingly to my area, being compared with other private network. In this regard, I am to requested the BSNL to Ratified the problem related with 3g network signal as well as 3g data provided....
Complaint comments Read comments Complaint category Family & Relationships

BSNL - Mobile phone & Phone No.9466910258 With Sim lost

User
 sudhanshu1976 on Dec 17, 2014
DEAR SIR / MADAM, I HAVE LOST MY MOBILE HAVING SIM NUMBER AS 09466910258, KINDLY BLOCK AND DEACTIVATE THE SAME URGENTLY.please inform me on my alternate mob no. 9311833632 and email id sudhanshu1976@gmail.com PLEASE DO THE NEEDFUL. REGARDS, Sudhanshu Kumar Choudhary...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - One bill payment & two differnat receipts for two different phone numbers for Nov.2014 bill

User
 ARUN LELE on Dec 16, 2014
Dear Sir, I have received a bill for BSNL /Nashik ( Maharashtra.) landline phone number 0253-2570139 I paid the bill through internet on 16.11.2014 through my Debit card. Immediately I received confirmation from BSNL ; details on my gmail ID.as below Receipt Number: 888913582346 Transaction No: TX16121410384304 Bill Number: 10042698060062 Telephone Number: 2570139 Unique ID 1004269806 Bank Transaction ID: 594754874 Bill Paid Amt: 2317.00 Bill Paid Date:16 Dec 14 subsequently on my smart phone at 0525 PM, I received a mail from BSNL stating that " Dear customer,...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Recharge of 139 data plan

User
 Nazneens on Dec 15, 2014
Hi, I have recharged for 139 data plan through PAYTM site for 1gb data valid for 20days. However i did not receive any data, instead after sometime got message that RS. 121 has been credited to my number. After recharging i used the number for Internet access and got message that your current session has been charged for rs151 and when i checked net session has been charged from my main balance. I enquired it with BSNL customer care however they are saying that the recharge for 139 was done through flexi recharge hence i got balance of 121. I also enquired with PAYTM however they are saying...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL Cellular - balance deduction without permission repeatedly without recharge.

User
 roshan mahto on Dec 14, 2014
My name is roahan mahto and i am staying in sirsa.I have BSNL prepaid mobile connection(9467787665). My outgoing call validity was getting over on 8th nov 14. Starting from 27th nov 14 till 8th nov 14, BSNL started deducing Rs32.93 every morning, stating that recharge has been done to extend validity(through message). However no recharge was done. Totally, Rs395.16 have been deducted without any recharge. Finally I did it myself on 9th Nov 14. Despite repeated calls to customer care, no action was taken to refund the money. My complaint docket no. is 2K03440240. Whenever I call customer care, they...
Complaint comments Read comments Complaint category Telecommunications

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