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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - Customer care did not attend call

User
 sreeelumalai on Apr 24, 2014
Sir,
I have using bsnl sim card. I have whenever e recharge 50 rupees. In the same day value added services added or renewed. Taken the main balance amount. In this way i have lose of amount rupees totally 200. I have try to customer care complaint for value added services and stop the services. But did not contact the customer care. 155223 is the customer care number. 1 press the language. Again 1 press stop value added service. 0 press totally stop the all value added service. Press 9 to contact customer care. But i have many more time try. But again and again same voice message repeated....
Complaint comments Read comments Complaint category Other

BSNL - Regarding Wimax wireless broadband home plan

User
 Bhim Singh Nagarkoti on Apr 24, 2014
Sir, I had wimax broadband home plan (Unlimited) on dated Dec 2013. After one month service due to some MCB problem as informed by bsnl JTO, I thereafter closed my connection temporarily till repair of said equipment. But till now no response by bsnl. What I can do as my son is student of BCA (IGNOU)...
Complaint comments Read comments Complaint category Education

BSNL - No solution to the complaint

User
 munajfa on Apr 24, 2014
Dear Sir, My land line no. is 079-26821503.I have taken broad band plan through this line.Even after repeated complaints, my problem is not getting resolved.I book complaint and automatically it get closed. My problem is from last one month, my broadband internet is not consistant.It will be available for an hour and than it get disconnected for hours and so on. 10 days back BSNL officers came to my place and checked, after that it is not working at all. Now, everyday, they give some excuse like it is with line department, it is with control room, no manpower etc. I dont see any end to it. The...
Complaint comments Read comments [1] Complaint category Telecommunications

BSNL - Landline and Broadband is not working from last 60 days

User
 suneetkumar on Apr 24, 2014
Respected Sir, Currently we are using 2 landline and broadband connections of BSNL, but from the last 60 days both landline and net is not working, we are facing so much of problems due to this, our clients are unable to reach us because of same, but after so many complains to you staff even to SDO of Noida area we are not getting any positive response. Every time when we talk to your staff they revert that there is some cable problem, it will take time and we cant do anything for this. This is our humble request to you please provise us some solution, it has beeen already delay for so long....
Complaint comments Read comments Complaint category Telecommunications

Bsnl Patna - Land line phone problem

User
 RAJNISH KUMAR RANJAN on Apr 24, 2014
Dear sir
I have been suffering lots of problem only due to bad services provided by you. I am requesting you to see log book file of my phone to know the status of my phone since installation .
I have given complain through phone no-1500 seven days ago .Still i am waiting your response. If you can not provide me services please withdrawn my phone.

Yours
Rajnish kumar ranjan, phone no - 0612-2532233
Flat no - 201, rana residency, rai jee ki gali
East boring canal road, patna...
Complaint comments Read comments Complaint category Government Organizations

BSNL - safe custody phone 0484 2802558 not restored

User
 SUNNY7GEORGE on Apr 23, 2014
Sir, I had submitted a request on 17 April 2014 to restore my phone number 0484 2802558 which was kept in safe custody for about 2 years. The telephone department has so far not connected telephone wire to my house, thereby the connection has not been restored.Further, I also sought an Broad Band connection for Internet. I was made to buy a modem of Rs.2, 000/- from the open market and instructed to give to Telephone Exchange at Edapally. I did the same on 17 April 2014.Now it is seven days and my wife has been running from pillar to post and nothing has been done. Being a banker with a transferable...
Complaint comments Read comments Complaint category Family & Relationships

BSNL - bsnl landline payment problem

User
 sajid26 on Apr 23, 2014
We have bsnl landline for nearly 10years, for the last 2years I was using broadband service, from this month of april, 2014 we discontinued the broadband service. we gave a termination letter with the last bill payment proof in 26th march, 2014. In 27th or 28th march, a call came from delhi bsnl office and offered some additional service such as movies on demand, games on demand, we told that we are going to terminate the broadband service after this month that is after 3-4days so we do not need it, now when we got the bill of the march, 2014 we saw that they have charged Rs.47 for that and Rs....
Complaint comments Read comments Complaint category Other

BSNL - Cancellation of Bsnl Hungama Account

User
 Chandrima Sarkar on Apr 23, 2014
Sir, Sub: Cancellation of Bsnl Hungama Account Telephone land line No: 0343-2554314 I request you to kindly Unsubscribe my account for Bsnl Hungama on Demand scheme with immediate effect. Thanking you, Yours faithfully C SARKAR...
Complaint comments Read comments Complaint category Unauthorized charges

BSNL Hungama - Unnecessarily subscribing Music on Demand and Movie on Demand

User
 skrai on Apr 21, 2014
Sir, I have availed broadband connection in BSNL. My Land line number is 0532-2644131. I have not subscribed for Music on Demand and Movie on Demand but a sum of Rs.248 has been unnecessarily included in my bills. I never expected this from an government organization. Without my consent through phone the subscription has been done. Your people have never spoken to us about the Music on Demand and Movie on Demand and have cheated us by activating it without any further information. So kindly deactivate this plan from my number immediately. I expect that the next month bill should not...
Complaint comments Read comments [1] Complaint category Internet Services

BSNL - Failed recharge, No bank refund

User
 Channpreet Singh Sabharwal on Apr 21, 2014
I did an online recharge (FLEXI-RS 100) frm BSNL website on 15th April, 2014 & it failed. I did not get any balance on my. nO.9463484090. The amt. has been deducted frm my bank account. Neither, I hav got the refund back, hav called customer care many times. Firstly customer care waiting time is not less than 30 mins. Customer care is very rude and havn't provided any information about my refund. My transaction ID is TXL 1504201419824. Plz kindly check into it and reply at the earliest....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Landline not working for more than 3 months

User
 vprakesh85 on Apr 21, 2014
Hello Sir\Mam Have been using BSNL landline ( 044 -22604085) from the year 2005 to till date Recently in our area there was road construction by municipality on feb 2014 After which our landline had gone to out of service. We could not use this service even after repeated compliants to local area and to main office(Guindy) 044 - 22603000 044- 22601111 were the numbers given to contact but none of the numbers are picked up. We are in a great frustration because of this kind of service. We have been getting only the bills from BSNL and not the service for these days. Request your support...
Complaint comments Read comments [1] Complaint category Broadband

BSNL - Lost money from account but didn't get recharge

User
 prem.sg.prem@gmail.com on Apr 21, 2014
I recharged my mobile no 9995500041 using fednet. But unfortunately i didn't get my number recharged and i lost money from my account.

The transaction details are :
The Federal Bank Ltd
Reg.Office-Aluva,
Kerala, India-683101
Email:fednetinfo@federalbank.co.in

Cyber Receipt Date:16-04-2014 5:34:57 PM ___________________________________________________________________________
Transaction Details
___________________________________________________________________________
Account Number : 13750100123731
Complaint comments Read comments Complaint category Telecommunications

BSNL - Stop of service from bv-gbeent, bv- 655888

User
 rypk on Apr 20, 2014
Post Paid Mobile Subscriber.Mobile No.9437578740.Orissa Circle.
After certain interval message is coming Rs.3/- recovered from you on a/c renewal for 3 days, Rs.15/= recovered on a/c renewal of Chat Services, Cricket etc.such like. They have given no to SMS for unsubscribe the service. But they did not comply the same and have been continuously charging in this fashion. If a PSU is cheating the people in such fashion, can you imagine the position of the public in total privatisation.
I am asking for my mandate to recover these charges along with the regular bill for BV-GBEENT, BV-655888...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - re installation of land line

User
 lasya on Apr 19, 2014
R/Sir, Sub: Re installation of land line phone. I am subscriber of BSNL since 8 years and I have allotted/installed Land line (2797468) phone on 22/10/2007 and the same not working from Feb’2010 due to under ground work ( water lines) taken up by Greater Visakhapatnam Municipal corporation at that time Junction boxes (DP) are dislocated. I have given several complaints to DE, AE, Gopalpatnam/VSP and JE of Adivivaram exchange but they not attended and not cleared the problem. After that I have registered complaint to General Manager/ BSNL/ VSP through Telegram vide No. 740/154 dt.22.02.2010...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Deactivate online HUNGAMA MOVIES

User
 G Nithya on Apr 17, 2014
Dear Sir/Madam, Iam G.Nithya. Iam BSNL consumer phone no.26581642, I want to deactivate online HANGAMA MOVIES, Which I have not using, But Rs.150/ per month is being charging through my monthly telephone bill. Please deactivate immediately. Thanking you....
Complaint comments Read comments Complaint category Computers & Accessories

BSNL - Deactivation of bt on mobile

User
 Iyyappan S on Apr 16, 2014
I have activated BT ONMOBILE (they FORCE ACTIVATED) on my BSNL mobile on 3rd Apl 2014,
I would like to deactivate it now,
I am trying to deactivate nothing happened
Please do the needful

My Mobile No: 9496006091
And send me a message after deactivation to my mobile

Thanks De-Activate-BT-ON-MOBILE...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL 3G - No 3G Signal Available

User
 Stonefable Ajitesh on Apr 15, 2014
Dear Sir,
Im am a BSNL user who use 3G Data Pack . But i dont get any 3G signals in my area . I called Customer Care they replied with no help . i have also visited BSNL head office they also never helped me . my 3G data pack gone waste and am worrying a lot . My family members every one use BSNL . Pls Increase 3G signal strength .

Name : Ajitesh
Operator : BSNL
Complaint : No 3G Signal
Area : Inside GOMATHIPURAM
Street Name : Bharathi Street
City : Madurai
State : Tamilnadu

REQUEST : PLEASE INCREASE 3G SIGNAL OR PLEASE...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Deactivation of M jokes 10

User
 soun on Apr 15, 2014
About 2 to 3 weeks before i got a message that i had suscribed mjokes 10 and it cut 10rs from my balance. But as far i know i havent activated it. Again after deactivating it by sending stop 1, after 2 days a message comes that mjokes 10 will be renewed on a specific date and cuts again 10rs from my balance. Why this happens? Are they compelling me to leave the service of bsnl? Please give a remedy of it or i will be forced to take any action....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Requesting to unsubscribe from BSNL's Hungama which I never subscribed

User
 Reykes on Apr 15, 2014
Respected Sir/Madam, I have availed broadband connection in bsnl. My landline number is 044-25584906. I have not subscribed for the games/music on download but a sum of Rs.350 has been unnecessarily included in my bills for the last two months(Feb & Mar) I never expected this kind of fradulent act from an government organization. Without my consent through phone the subsciption has been done. The telecaller just spoke to us about Hungama plans and have cheated us. So kindly decativate the plan immediately. I expect the next month bill to be without Hungama charges. Contact Number: 8124795921 Sincerely,...
Complaint comments Read comments Complaint category Government Organizations

BSNL - Haven't got Recharge of Rs.100 to 9447393703 [Resolved]

User
 geethu kk on Apr 12, 2014
Respected sir/madam,
Iam geethu kk from kannur.
i have recharged my bsnl no 9447393703 on 10th april 2014 at 9:20 am using mobile banking and i didnt receive the recharge till now and 100 rs have been deducted from my bank account.please refund my money to my bank account or please recharge it to my mobile.My mobile no is 9447393703....
Complaint comments Read comments Complaint category Banks

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