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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - No proper responding to customers and damn poor service

User
 Manish Kv on Nov 23, 2014
Im using BSNL board band .if it comes for a repair none of the lineman will attend in our area. And im using data plan of unlimited 800rs. minimum bandwidth must be 512 kbps but they wont provide 128 kbps too. if no proper reation is taken soon i ll take this to next level. BSNL will face serious problems...
Complaint comments Read comments Complaint category Broadband

BSNL - phone dead for the last 2 months

User
 Aravind Ajayakumar on Nov 22, 2014
I am sending this mail to inform you about the poor service provided to me by the anchal bsnl exchange officials. My phone is dead for the last 2 months. I have made the complaint by directly going to the exchange for 2-3 times, at the time of booking the complaint they told me the error will be rectified within 3 days but till now there is no response from their part. If the situation is prevailing i will be opting for some other remedies hope you got what i meant. So please take some action for my issue. My faulty telephone number is: 0475 2272053....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Please put my phone no in Full Do Not Disturb Registry

User
 Biplab Datta on Nov 21, 2014
Dear Sir, Please put my phone no. 033 24541060 in Full Do Not Disturb Registry. I tried to do it through 1909, she advised to go to 1500 but nothing happened. Thank you, Basudev Datta 2/1 A Pankaj Mullick Sarani, Kolkata 700 019....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam Limited - RAILWAY ENQUIRY NO. NOT WORKING

User
 rajibpatra2014 on Nov 21, 2014
Dear Sir, At Khallikote railway station no. :- 06810256484 is not working since 10/2012 or before, I am many times complaint to JE khallikote exchange for this matter but he is not respond to me. So that case we have many problem face to public. So, We request you to solve this problem as soon as possible. Regards, Station master Khallikote railway station....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - PREPAID SIM ACTIVATION

User
 manicraj75 on Nov 21, 2014
Respected sir, I buy a new SIM card 3days ago..Still my SIM is not activated.My proof identity also sumitted to local dealers (Salem tamilnadu)..Kindly activate my SIM as soon as possible. My sim number: 89918 03114 45252 9398...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - "BSNL Hungama" service Activated without user Consent

User
 ssrvn on Nov 20, 2014
Some lady called my Land line posing as a BSNL Executive and presented that BSNL is offering some blah-blah service which provides Video, Audio and Games with great speed. She also told that the Service is charged on a day-to-day basis. She asked for email ID and immediately sent a password for the service. Doubting something fishy I called their toll free number and asked to deactivate the service. They replied that I should login atleast once to have the service deactivated. Upon logging in I found that they have subscribed me under multiple plans without me being aware or of my consent. This...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Charges Reversal

User
 patil harishchandra on Nov 20, 2014
Respected Sir/Madam, Im Patil Harishchndra Vasudev My mob No. 9421465718 form Shirpur Dist- Dhule 425405. I have done on line recharge of Rs.108 but unsuccessful Transaction on 01/11/14. so I request again and again in the bsnl costumer care with reference no.(430585792718 )but they did not satisfy answer to me and didn't return my charges. bsnl Exacatives Name Is 1) M/s. Puja 2) M/s Reshma 3) Gopal 4) Priyaka and Senior Exacative 1. M/s Janki 2. Manish 3. Manisha So please reversal my charges Imagiatly....
Complaint comments Read comments Complaint category Banks

BSNL - Mobile missing

User
 Thangaraj Dheenu on Nov 19, 2014
my name is thangaraj my mobile is missing saturday nite place my house (08-11-13) my nobile iemi number 35332206139442 & 353322061389442 16gb memory card dual sim card airtel & bsnl simcard blocked my mobile order web site flipkart order id 0D000772558590743000 seller ws retail order date- 16-09-14 pls help me sir any contact no +918220033030 & +919442990663...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Unauthorized hungama value added service

User
 chkiran2 on Nov 19, 2014
BSNL Hungama services customer care people called my wife in September and tried to get the Hungama services activated. She clearly explained them she does not know and cant give nod for activation and they need to speak with me for services to be added. Inspite of that HUNGAMA representative somehow activated services by wrongly reporting that user has accepted for activation. When contacted hungama team they are saying they cannot do anything regarding reimbursement and telling what is recorded in their system which was falsely represented by their customer who called my wife. They are also saying...
Complaint comments Read comments Complaint category Broadband

BSNL - Deactivate hungama service.

User
 Sathiees Kumar on Nov 18, 2014
Deactivate hungama service. Deactivate hungama service. i didnot use hungama service.but it billed in my monthly usage.so please deactive this service immedietly and refund for last three monthly payment RS 1041 my landline no:04636-225151. my ac no:9035505123 address: Jeeva rathinam chellathai, 5/1085, ngo colony, sankarankovil- 627756...
Complaint comments Read comments Complaint category Broadband

BSNL - Complaint against BSNL Broadband service

User
 HD90 on Nov 18, 2014
I am facing issue in my broadband connection since last 40 to 50 days (after they tried to update their connection via fiber optics but failed). I have registered complaint again it many times. From last three week on every Saturday, I spend around 4 to 5 hours to talk with customer executives but all are asking me to request to other number. I tried to call on 198, 1970, 1500, 079 25435858. Even contacted to Mr. J C Rana, SDOP sitting at Narol BSNL Office. He told me to connect to Mr. Shaikh sitting at Vatava BSNL office. Both told me that we are not responsible to server your request and...
Complaint comments Read comments Complaint category Broadband

BSNL - Landline Not properly working

User
 thomasdenny on Nov 17, 2014
Dear Sir, Sub: Land line not working properly. Ref: Land line No.0484-2749043 & A/c No.9033726214. This is to inform you that the above mentioned land line number is not working properly for more than 2-3 weeks. When I call this telephone number from my mobile or any other number it is wrongly redirected and gets connected to other land line No. is 0484-2749121. I would also like to know if I would be charged for the outgoing calls from 0484-2749121.When I call from my land line (0484-2749043) there is total disturbance. Please rectify this at the earliest. Regards. Thomas Poulose Mo:...
Complaint comments Read comments Complaint category Telecommunications

BSNL Broadband - Unable to connection 15 days in a month

User
 SUJAY BHATTACHARYYA on Nov 16, 2014
I have getting Broad Brand Service from BSNL Cossipre Exchange from 17/09/2011 with a Combo Offer. But I have getting a poor Service From them from last 1 year. I am an Advisor and Tax consultant and doing an Emergency Job. But regarding their poor services I have lost my a huge number of IT Files for last years. But they are doing nothing for that. I have buying A Modem from them for Rs.1100/=, but they installed an old Modem to me. They are also doing a GREAT JOB regarding my Land Phone, They disconnect the land line from the Reciever at least 4 months, but I have pay my Bill...
Complaint comments Read comments [1] Complaint category Broadband

BSNL - BROADBAND IS NOT WORKING (0755-2759907)

User
 jainkaushik on Nov 15, 2014
DEAR CONCERNT, I have serving to last two week for problem of my broadband connection, we was all ready complean in near about piplani office but no solution at the time. Please resolve the problem, my manthly rental bill is running, waiting for your respected inter fair. Thankfully Sureshsh Chand jain 9907090169...
Complaint comments Read comments Complaint category Broadband

BSNL - broad band 080-23518734 repeated complain but no solution

User
 kpsingh2510 on Nov 11, 2014
I booked complain on line on 8-11-2014 that my phone is being used by some one . When ever we try to dial, we found some one is already talking on our line. It was cleared on 10-11-2014 but now broad band is not working since10-11-2014. I again complained yesterday but no one came to attend the complain. I got message that Munirathinam 9481292455 is assigned fault repairing. I tried several times but unable to contact Mr. Munirathinam. Every month I have to complain ones or twice for not working land line/ broad band. It started irritating me & planning to shift to some private operator if the...
Complaint comments Read comments Complaint category Internet Services

BSNL - Regarding wrong bill (wrong deduction of GPRS Charge) againest postpaid mobile no 9419028690

User
 K G on Nov 11, 2014
Sir, I am a routine consumer of BSNL Post paid Mobile No 9419028690. I am availing your service from Sep 2010 and this package (date and voice) avail from previous one year I paid a bill amount of Rs. 2267/- for the month of Oct 2014. In the month of Nov I received a bill amount of Rs. 3367/-. I am sure that the said amount for this month and previous month is over than real amount that's I consume for this period. I went to complain centre Udhampur J&K but there is not satisfy response from there they told that the billing amount is for GPRS use. Sir I use this package till 01 years and not...
Complaint comments Read comments Complaint category Mobile Service Providers

Bharat Sanchar Nigam Limited - Irresponsible

User
 bhardwaj94356 on Nov 10, 2014
The service of BSNL is very sloppy. Applied for a new BSNL Land-line and Broadband connection on 01-11-2014 but the employees at the office never took any action to make the connection available. They said that the connection will be available within a week but its already past that. I want you to take action on this as soon as possible....
Complaint comments Read comments Complaint category Broadband

BSNL portal - amount is debited but not recharge

User
 thakre on Nov 10, 2014
I had recharged my mobile no. 8989266230 with Rs. 100.00 by online BSNL portal on 09.11.2014 Amount paid through S.B.B.J Bank online recharge . It did not get recharged but the amount was deducted by bank and my bsnl portal login this hystory not saved. Please refund my amount to my bank account. Kindly support. Transaction Ref No Date of Transaction Payment Status Amount(in Rs.) IGOOEHTFX4 09-11-2014 12:28:52 Failed 100/- Regards R.K.THAKRE Mob-9461704940...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - rude customer care executive

User
 Swati Mundkur on Nov 10, 2014
I needed to change my broadband plan for which I called 1800-424-1600. After 10 mins wait I was connected to a customer care executive who was rude. She spoke rudely did not give me a chance to answer her query and just disconnected the phone. To air my grievance I sent an email(as provided in my BSNL bill) tto the GM but to my further frustration addresaddress is invalid....
Complaint comments Read comments Complaint category Broadband

BSNL - Non Credit of online recharge Ref No 88900353061

User
 matson586 on Nov 8, 2014
I recharged my mobile online yesterday for Rs. 555 but even though the bank account was debited, the amount was not credited to my phone. I received the following message - Sales Transaction for Mobile number 9487340830 could not be processed. Please contact Customer care for further assistance in the matter. Ref No 88900353061. Please look into the matter and credit my mobile phone 9487340830 with Rs. 555...
Complaint comments Read comments Complaint category Banks

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