BSNL Logo

BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
Go to BSNL:    Twitter  Facebook 

BSNL Complaints & Reviews

BSNL - SETTING A CALLER TUNE

User
 AjitS.Patil on May 5, 2015
DEAR SIR/MADAM, I AM FACING PROBLEMS IN SETTING A CALLER TUNE ( TARE HAI BARATI FROM MOVIE VIRASAT ) TO MY BSNL MOBILE 9421762525 ( MAHARASHTRA ). ALREADY LOST AROUND RS. 120/- IN SMS'S AND WRONG CALLER TUNE SELECTION. THE MENTIONED SONG IS NOT APPEARING IN THE LIST WHICH IS SENT THROUGH SMS'S. ALSO THE CUSTOMER CARE SERVICE IS UNABLE TO SOLVE THE PROBLEM. REALLY FRUSTRATED BECAUSE OF YOUR SERVICE... PLEASE DO THE NEEDFUL OR JUST GIVE PROPER DIRECTIONS HOW TO DO IT ? OR WHAT SMS TO BE SENT FOR ( TARE HAI BARATI FROM VIRASAT ) CALLER TUNE ACTIVATION FOR 1 YEAR ......
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - "Regarding Service"

User
 Ram_Gee on May 4, 2015
I have applied new connection for broadband connection in oct-nov. 2014. till march service is very fine. i have not face any problem. but last two month "mar-apr." i face very disgusting service of your broadband & landline connections + badly attending client by your branch. i have not satisfied with your service. bcoz last two month i can't use my internet for single minute. so, pls. solve my problem & pls. less my i½ month bill that have already payed by me. bcoz i cant use internet for any single minute. so pls. give me response. i am suffering from your bad service....
Complaint comments Read comments Complaint category Broadband

BSNL - LOW SPEED AS PLAN

User
 ARRAT on May 4, 2015
Sir I use service of bsnl broadband and my number is 07534-230006 and my name is Imran Khan.I pay above 1150 rs/month for 2 mbps speed upto 10 gb and then 512 mbps unlimited. but they give very low speed around all month.I check speed by speedtester.bsnl.co.in utility it is below 512 kbps in starting of month I used less than 1 gb to 1.5 gb yet 1 to 4 may 2015. I also do complaint 2 times 20 april 2015 and 28 april 2015 to bsnl customer care and they not resolve my complaint yet. And they not change my plan also I request them for change my plan but they say to for plan change you need to go area...
Complaint comments Read comments Complaint category Broadband

BSNL - BSNL Mobile complaint not resolved

User
 ramyakunhiraman on May 4, 2015
Dear Sir I kunhiraman having mobile number 9446740039 have registered a complaint in customer care and has not been resolved yet. I am not getting any incoming calls and messages to my mobile whereas i am getting the facility of out going calls. I clearly understand its not due to the network issue as i am getting out going calls. I am currently located in Harayana panchkula and not receiving any call. My complain number is 5E02KL350644. Kindly resolve the issue urgently...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - distrub line

User
 Gopal13 on May 3, 2015
i cant access internet and phone line. The problem in phone line that is no incoming call are coming and no out going call are going because when i pick up receiver then coming useless voice. this problem was 2 months and we was tied to complaining in exchange and also head office. we cannot complaining before 1.5 months because useless voice are coming in telephone. so please take action as soon as possible. Note :- WE CAN'T PAY BILL UNTIL DISCONNECT MY LINE WE DO NOT REQUIRE YOUR SERVICE. mob. 9339874781...
Complaint comments Read comments Complaint category Internet Services

BSNL - about the careless behaviour by the company

User
 mahshar on May 2, 2015
A bsnl tower in my house not get started from 3 years and also and get the rent and also don't have lighting inductor on tower which very caused many problem till now.I have complained many times in written also but they are very careless on that and also many more problems.So please solve our problem.. My contact no 9835572165...
Complaint comments Read comments Complaint category Government Organizations

BSNL - Noise in Telephone Line

User
 Subrat Nayak on May 2, 2015
I have a BSNL land line connection from 1995 and have broadband connection from 2008. My Customer Id no. is 3000050617 and my Phone no is 0674-2592548. From Last 4 Months I am having a lot of noises in my phone. My Broadband get Disconnected every 5-10 min and I am having very poor latency. My SNR Value shows less than 9 and Attenuation Value shows more than 50 After getting no answer on Standard BSNL Service Complain Bookings, I try to contact them Directly. But after continuously running the office no one ever came to visit my house. Now they are saying me that my complain cant be solved and...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - NOT RECIEVED BILL

User
 MEENAKSHI ATHI on May 2, 2015
SIR I PAID MY LANDLINE BILL TO BSNL FOR THE LANDLINE NO 04632-231617 TODAY.CUSTOMER ID 4001780378.ACCOUNT NO 9016776393.MY BILL AMOUT DEBITED IN BANK ACCOUNT IS Rs 1176/-BUT BSNL PORTAL THE LANDLINE BILL IS SHOWN AS PENDING.AND I DIDN'T RECIEVE THE RECIEPT FOR THE TRANSACTION. ATHISUBRAMANANIAN, 9443416259...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL jodhpur - BSNL Jodhpur is not refunding me disconnected landline phone adjustment amount of phone no. 0291-2640034, Account no. 1021823492

User
 Ratan Kanwar on May 1, 2015
Despite of registered letter dated January 14, 2015, May 1, 2015 & repeated personal contacts BSNL Jodhpur is not releasing refund of land line phone disconnection adjustment amount by BSNL Jodhpur phone mo. 0291-2640034, Account no. 1021823492 and even excess charged instrument charge Rs. 200/=. Even not informing the amount of refund and date of payment. Never seen such type of beaurocracy. Attaching scan copy of correspondence for kind perusal pls. Requires your intervention in this regard Surendra Singh Shekhawat B 163 Kardhani JDA Scheme, Govindpura, Kalwad road, JAIPUR (Rajasthan) Mobile...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Worst broadband service from MINJUR

User
 Rajesh Kumar Muruganandham on Apr 30, 2015
Dear Sir, My name is rajeshkumar, my no is 7418143267 .It is a old connection. The problem is we are receiving many times from minjur. booking complaint continuously trying to call through different Operators including BSNL from minur and bsnl customer serice.But he is unable to connect internet .. We complained at minjur Telephone Exchange, They told us that there is no problem at their end. I request you to please look into this problem and solve as early as possible your's faithfully ... March to april not using broadband??? please check my complain booking numbers: Rajeshkumar Landline...
Complaint comments Read comments Complaint category Citizenship & Immigration

BSNL - MADE PAYMENT THROUGH DEBIT CARD TRANS FAILED AMMOUNT DEDUCTED FROM ACCOUNT

User
 shiv1819 on Apr 29, 2015
Dear Sir I tried paying BSNL landline bill (Jaipur Rajasthan) online using BSNL portal. After completing the net banking transaction, Amount was deducted from my ICICI bank and a/c has been debited but amount Rs1, 012.00 got deducted from my account on 20th April, 2015 Below are my consumer details of BSNL for which the payment was made Name : Shiv Kumar Nadheria Bill Account Number: 1001891387 Phone Number. : 0141-2501241 Bill Invice Number and date : 10018913870068 03/04/2015 ICICI Debit card payment reference number - Bank trans id 20150419223507/0 Bsnl...
Complaint comments Read comments Complaint category Telecommunications

BSNL Broadband - MALFUNCTIONING OF BROADBAND

User
 goutamtripura on Apr 28, 2015
Dear Sir, I have been availing BSNL Broadband facility under “BB Home Combo ULD 800” against my Telephone No. 0381-237-5038 for the last 6/7 years. It is very unfortunate to say that during the whole period I have been facing inconvenience every so often in accessing internet. However, during the last 40 days or more I have been facing great difficulties in surfing internet. It disconnects frequently and takes long time to open a page and some pages are displayed in random manner as well as some pages are not displayed at all. When I go for "Troubleshooting the problem" it always shows "Your...
Complaint comments Read comments Complaint category Broadband

BSNL - Landline phonebill

User
 yasharora on Apr 28, 2015
I Paid On Line Landline Phone Bill For Telephone No.0181-2277930 through internet banking under above said B S N L Txn, No.24041519864331 24/04/15 at19:42:35 RS.1046/- AND IBP BILL DESK
TXN.NO. IBP BILL DESK 000003973113 -24/04/2015 for which An Message from UCO BANK SMS
received on 24/04/2015 at 19:47:50 that my Saving Bank a/c Debited for Rs.1046/-. B S N L site was showing up to 27/04/15 Bank Confirmation AWAITED FOR THE SAID TRANSACTION.BUT TODAY BSNL site is Showing Transaction Failed. I Have Paid my Telephone Bill In Time. No penality should be levied . AND credit should be...
Complaint comments Read comments [1] Complaint category Landline & Home Phone Provider

BSNL - Very Poor Network Voice call clarity

User
 Yogesh Balsaraf on Apr 28, 2015
I have a problem with my BSNL prepaid network, when I'm calling to some one we can hear the voice of this person but next person can't listen the my voice, this Problem is only in this area, We have to goes in to another area the network is working Fine & voice of both side is listening clearly.. We have to request you please resolve this problem as soon as possible....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - not receiving calls from bangalore

User
 devieee on Apr 27, 2015
Dear Sir, My name is B.Satyanarayana, my no is 08645272855 .It is a new connection activated on 24/04/2015. The problem is we are receiving calls from all over India except Bangalore. My son is continuously trying to call through different Operators including BSNL from Bangalore.But he is unable to connect.He also called to one of my neighbours number to that phone also he is unable to get connected. We complained at Manglagiri Telephone Exchange, They told us that there is no problem at their end. I request you to please look into this problem and solve as early as possible your's faithfully ...
Complaint comments Read comments Complaint category Home & Garden

BSNL Gujarat - shifting bsnl landline

User
 drmanojp on Apr 27, 2015
Respected sir i have write to bsnl to shift my landline in same exchange and verbely talk to jto and sdo but they have not take seriously to shif the connection so pls do needful resolve the prob. my landline no is 02837-286301 thanks from dr manoj pandey mob no 9825099753...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Ph No .0341-2510576 Broadband not working since from 18.04.15 to till date

User
 scsecl13 on Apr 27, 2015
Respected sir, It is to inform you that, last 10 days our broadband connection is not working that caused the waybill/road permit is totally hamperd, no materials are entered in west bengal border from other states as well as foreign country also.Due to the cause, our production is hamperd . Please take necessary steps to overcome the problem. Thanking you with regards Dy. General Manager, Sodepur Central Stores, Eastern Coalfields Limited Phone no. 0341-2510576 Complain no 140 dtd. 18.04.2015 at neamatpur exchange...
Complaint comments Read comments Complaint category Government Organizations

BSNL - Broadband is not working since last month

User
 kumar satyanand on Apr 27, 2015
Dear Support, I am the BSNL Broadband user No# 06279-232134. Till last month we have several internet disconnection but since last month it's completely out. We are calling to the local wire man, he is coming and fixing but still the result is same. I don't have internet. Looking for the uninterrupted solution. Thanks, Vidyapati Jha...
Complaint comments Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited - Landline phone stopped working

User
 Dhruvil Shah on Apr 26, 2015
My BSNL landline phone stopped working nearly 5 days ago. I had registered online complaint. My complain number is 1023353288. They gave me time of 24-48 hours. But it took more than 5 days that i registered the complaint and still no solution is obtained....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - net slow

User
 roshan 1245 on Apr 25, 2015
sir mai 6 manth sai net nahe chala pa raha net ke speed 1 kbps hai costamer care mai kai baar call keya par a boltai hai 2 gantai baad chalaiyai chalaiga ya kave sarvar problam bta kai call cut kr detai par meri problam aaj tk solv nahe hu nahe pta kya krtai hai a bsln kai officer mera paisa faltu mai kharch ho raha bena net use keyai a he karan hai ke log jalde bsnl ka koe v plan log use nahe krtai mujhai kya pta tha ke aisa hoga aisa hota ti mai leta he nahe sir is baar to meri problam solv krdejeyai mujhai contect krtai 9407700008 pai my name rosgan gupta...
Complaint comments Read comments Complaint category Mobile Service Providers

Share this page with others

  
  

Recently Discussed

22 hours 31 minutes ago
BSNL
Network Issue
23 hours 48 minutes ago
BSNL mobile service
PUK Code
1 days ago
BSNL Landline
Telephone shifting
2 days ago
BSNL SIM LOST/STOLEN
TO BLOCK THE SIM CARD
2 days ago
BSNL
Deactivate the bsnl hungama