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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - do not solving my issues from 1 week

User
 Ashish Chilbule on Apr 17, 2015
hi, I ashish from pune gave the complaint about my data problem on 13 april 2105 but still the BSNL didint solve my issue and i am calling to bsnl customer care that solve my problem as early as possible but they didnt do that. my no .9404820624...
Complaint comments Read comments Complaint category Internet Services

BSNL - mental harrasment by BSNL by calling again & again & charging internet bill without any internet connection

User
 shekhar005 on Apr 17, 2015
Dear sir, I have been billed or charged with a bill of Rs 1965 without even having a BSNL broadband connection, my phone has been suspended & BSNL officers are calling again & again disturbing without any reason. if not resolved . i intend to go to consumer court .. my land line Number is 0124 2330695...
Complaint comments Read comments Complaint category Internet Services

BSNL - my landline is bill with unwanted BSNL hungama

User
 prakashkumarvb on Apr 17, 2015
my landline is billed with BSNL hungama without my knowledge and they ask me to pay for same, pls unsuscribe from this and credit back my already paid amount of Rs. 175.72 otherwise i will disconnect the connection and will not payment any dues...
Complaint comments Read comments Complaint category Internet Services

BSNL - TELEPHONE NEW CONNECTION COMPLAINT

User
 ketulsshah on Apr 16, 2015
DEAR SIR / MADAM, WE ARE MY COMPLAINT FOR NEW LANDLINE CONNECTION APPLICATION MEHSANA TELEPHONE OFFICE DT:25/11/2014, MY HOME NEAR LANDLINE SPARELINE 25 IN NEAR SOCIETY NAME RADHA KRISHNA TOWN SHIP AS SOON AS REPLY POSSIBLE. MY NAME AND ADDRESS BELOW DETAIL NAME: KETUL SURENDRAKUMAR SHAH ADDRESS: A-4, VRAJ VATIKA BUNGLOWS, RAMOSANA ROAD, MEHSANA - 384002 CONTACT NO: +91 9426414392, E-MAIL: KSSHAH04@GMAIL.COM...
Complaint comments Read comments Complaint category Telecommunications

BSNL hungama.com - Suddenly called and included in BSNL Hungama Service

User
 Mahaboob Jphn on Apr 15, 2015
Today I received a surprise call from BSNL Hungama service to me Land line 04312351225 and they included my name in the service before understanding the regulation. I am also not satisfied with the service and other things and therefore I request that the BSNL Hungama service to me may be deactivated immediately.My e mail is mahabubjaan@yahoo.com and my cell no is 9894543743. S. Mahaboob John...
Complaint comments Read comments Complaint category Computers & Accessories

BSNL Landline - connection problem

User
 lathadevi99 on Apr 15, 2015
I am S.Latha Devi and my phone number is 040-27564796 . My phone is not working properly (getting lot of disturbance while talking on phone to the other person) from past one year . After booking the complaint, person will be sent to check the problem.But after few days the same problem we r facing. From past few months, after booking the complaint we r getting message that our complaint has been booked and after one day we r getting the message that our problem has been resolved. Without coming and checking and getting confirmed how can the message sent. BSNL is neglecting for checking...
Complaint comments Read comments Complaint category Products & Services

BSNL - Realise my number from contract.

User
 bharatishinde on Apr 15, 2015
Hello sir, my number 7588168893 is a krushi card. I want to convert it into normal preppaid BSM card .SO that it will not needed to recharge it with 109 every month as i am not using that much minutes. So plzz kindly reslise my number from contract. Thanks suersh shinde...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Barring of Calls even after bill payment

User
 Ajit Sarkar on Apr 14, 2015
I am postpaid BSNL customer since long back. Since the beginning I have been paying my mobile bill regularly within due date. Unfortunately from last few months unwanted messages regarding outstanding bills are arriving to my cellphone with a warning to disconnect services even after payment.The matter was brought to the notice of the BSNL through their Customer Service unit but they replied that due to some system error the wrong messages are sent automatically to my phone and a assured me there will be no barring of services. Now on 11/4/2015 message of bill was received by me with amount and...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - recharge money but not credited in account

User
 abhishek yadav152 on Apr 14, 2015
I had recharge through mobile banking on 23 rd march, but i didnt get in my account balance. From that day onward i have complaint to bsnl customer care many times but they always say soon it will be given Today is 14 th april 20 days are gone Isnt it ridiculous. Plz refund my money as soon as possible....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Bharat Sanchar Nigam Limited - Non refund of security deposit

User
 pawan killa on Apr 13, 2015
Wll conection (Tel.No. Original 228258 thereafter changed by bsnl 200188) surrendered on 17.07.2013 but deposit not yet refunded though so many complains lodged through pg portal. Last complain lodged on 18.02.2015 reg. No. Dotel/e/2015/05455....
Complaint comments Read comments Complaint category Telecommunications

BSNL Chennai Telephones - Landline & broad band problem

User
 D.RAMESH on Apr 13, 2015
Sirs solution needed for broad band & land line many emails had sent to you. I am facing the problem more than two years by thiruninravur bsnl staffs no serrrrrrrrrrrrrvice worst 0 % service


Dear sir,


Kindly requesting you to immediate action on bsnl chennai telephones thiruninravur branch for their irresponsible action our complaint already two years for landline &
Last three months for broadbans. Bcoz alredy many loss have been faced by us
We mentallyt affected by your staffs

Our landline no : 044 - 26340908
Complaint comments Read comments Complaint category Government Organizations

Bharat Sanchar Nigam Limited - disturbunce in landline.

User
 fakhruddin7862 on Apr 12, 2015
I have this problem form since 1 and half month. Since I have complaint many times to the office about my issue. But there is no proper response from the Bsnl. I am tired of this now. Disturbance in line is very much, I am not able to listen the other person on phone....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - worst network

User
 Mohneesh Kujur on Apr 12, 2015
Hello, I am mohneesh kujur resident of district SUKMA, sukma 494111 CG. I would like to inform you that bsnl network is very weak here in sukma, you can say it worst. No proper maintenance done. No proper internet connections... and call connects to the person after trying 15 to 20 times. May be there is no issues for broaband connections but mobile network connections is worst. And there is no other network connctn available here in sukma town. Hope for better ntwrk in future....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - FOR DISCONNECTION LANDLINE AND BROADBAND CONNECTIONS

User
 medicalselvam on Apr 11, 2015
I AM BSNL'S 15 YEAR CUSTOMER.NOW I AM UNSATISFIED FOR YOUR BILLING SERVICE.SO PLEASE DISCONNECT MY LANDLINE WITH BROADBAND CONNECTIONS IMMEDIATLY. OR CALL ME. MY DETAILS:- R.P.SELVAM, LANDLINE :04288-233609 CUSTOMER ID:4002241395 ACCOUNT NUMBER:9017233242 4/137, RASIPURAM MAIN ROAD, VAIYAPPAMALAI.P.O THIUCHENGODU.TK NAMAKKAL.D.T PINCODE:637410...
Complaint comments Read comments Complaint category Other

BSNL - Regarding the online recharge

User
 abhaysinghrajput282@gmail.com on Apr 11, 2015
Sir, I had tried to refill my BSNL prepaid mobile using SBI online mobile prepaid through internet banking on 6th April 2015 at 12:30 pm of Rs200 but I am yet to receive the amount, the said amount was deducted from my SBI account. Neither the amount has been transferred to my mobile nor the refund has been made. So, I kindly request you to do something in this matter. Reference No.-CSBI3733641931IG00VKLNY8 My Mobile no.-9411081971 Abhay Rajput...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

BSNL - Internet Speed & Service Problem

User
 Tenny Laon on Apr 11, 2015
I am from Akaltara Chhattisgarh, our company name is SEPCO1 we are using BSNL 20Mbps ILL circuit on OFC. from last 2 months we are facing problem in Internet Browsing & Speed. We have email our problem to BSNL team so many times but no reply we already pay the Bill on time & in last discussion BSNL DGM of Bilaspur Chhattisgarh told us that he will send his team to our site to check the network but no person has arrived till now. Its a request from you to please help out as soon as possible....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Shifting of land line

User
 manishsodhani on Apr 10, 2015
We have shifted our residence from kavadiguda to hasmatpet, tirumalagiri in the month of dec-2014, and given a request for telephone shifting on 01.01.2015 for my tel no - 27539486 at mushirabad telephone exchange - but till date 10.04.2015 - my telephone is not shited - every time tel exchange person are saying line is not free in any near by dp box - hepl me in getting my telephone - we are the bsnl consumer from past 16 years - manish sodhani - 9848267270/9441951646...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - telephone and internet is notworking

User
 minusrt on Apr 9, 2015
my name is bhavana nair, my bsnl number is 04842670137. we come under alangad exchange, ernakulam district, kerala. our phone is dead from past 2 months.we called the technical person in exchange and register a complaint.myself went to exchange and given a written complaint. but no use. everyday i am calling and enquiring about the complaint.but no use. Now they are making fun of me now. they are teasing me. Could you advise me how can i resolve the issue.Now my internet connection also gone. Regards, bhavana...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - My bank a/c debited but no top up

User
 Subba Rao Peri on Apr 8, 2015
Account Details Reference No. IG00USORM6 Debit Account No. 00000052004015268 BSNL_RECHARGE_REF BSBH3725892729 Amount INR 220.00 Amount in Words Two Hundred and Twenty Rupees only Status Completed Successfully Debit Branch CHAITANYAPURI SECUNDERABAD Date - Time 31-Mar-2015 20:44 IST...
Complaint comments Read comments Complaint category Telecommunications

BSNL - excess billing on landline 0891-2510566

User
 kammilidurga on Apr 8, 2015
I, am having above connection customer ID no.4013275704 received bill for march 2015Rs.2261/-. 1) the connection is not new, existing number for the last 10 years(.2)bill sent for a new connection but I had requested for shifting From Ramnagar TO Venkojipalam, Visakhapatnam vide Ref. No. 110112785107 Dt. 13.12.2013. (3) you had charged Rs.2175/- as if new connection and you are supposed to charge only Rs.300/- towards shifting charges. As such, we request you to kindly change the bill an amount Rs.300/-+monthly rental charges Rs. 592/- with a total Rs.892/-only instead of Rs.2261/- as charged...
Complaint comments Read comments Complaint category Employees

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