Follow us
Log in        Register

BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai City District
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
Go to BSNL:    Twitter  Facebook      

BSNL Complaints & Reviews

BSNL - Poor internet speed.

 soupal chatterjee on Aug 20, 2014
BSNL EVDO which is a wireless broadband service charges me Rs880 per month for unlimited Internet usage. It is supposed to give me 3.1 MBPS speed but its actually giving 5 KBPS. I called the customer care. several times. But they do nothing. i'm really annoyed as well as frustrated with such speed. I'm in PO: Chanchal. DIST: Malda, West Bengal. Thank you. I demand immediate action. My phone no is 9126615366...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Online bill payment of landline is done but not acknowledged

 Sangram Kapre on Aug 19, 2014
Hello, following are the details of my transaction for online bill payment of BSNL landline: Name - Subhash Karpe Telephone Number - 0241-2323141 Bill Number - 10151735420050 Transaction Number - TX17081420872665 Bill Amount - 1118.00 Paid on - 17th August 2014 Mode of payment - Internet Banking Bank - HDFC My contact details - 9890904200 ( The amount has been deducted from the bank account, but on the BSNL Online Bill Payment portal, the payment status is still PENDING. Please take a look at this and get back to me asap....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Broadband - net gets disconnecting frequently

 Mohanavel Thiru on Aug 19, 2014
i am from tamilnadu(kanchipuram).i have bsnl broadband connection in my keeps disconnecting frequently daily.yes, i have tthis problem daily. i have booked many complaints regarding this...but there is no justice for me.please help me!!! its annoying and i have more than 10 days disconnected in a month but i have to pay the full bill......
Complaint comments Read comments [2] Complaint category Landline & Home Phone Provider

BSNL - BSNL Broadband not working properly

 vikramchunarkar on Aug 19, 2014
Dear Sir/Mam, Our BSNL Broadband in not working properly from so long time and the service we are getting from your team is also not satisfactory. It stop working after every 2-3 days after it got repaired but while purchasing they assured us that Broadband is for lifetime use but we felt like using some 2G mobile net while using your BSNL Broadband. Please do the needful as it impossible to work without Internet. Regards... Shravan Hosp. & Kidney Inst. 239, Nandanwan cement road, near shikshak sahakari bank, nagpur-440009...
Complaint comments Read comments [1] Complaint category Hospitals

BSNL - broad band

 aloknova on Aug 18, 2014
FNC-600 changed to CNT-630 By Bsnl ( Taking the liberty upon them self witout bothering to inform its users, Must be eager to show profits to the new Modi Govt.) As a result got 10000 bill for july for usage during 0200 to 0800 (which us to be free) Even local bsnl personel did not know of changes And is there any a chance that bsnl even reads or even notice these complaints...
Complaint comments Read comments [1] Complaint category Broadband

BSNL - Started getting BSNL Bills suddenly

 sinha2014 on Aug 18, 2014
Hi, We have cancelled BSNL Broadband and Landline almost 8 years back as our telephone was at fault for months. When we went to raise a complaint regarding the fault, our broadband was disconnected immediately. Since then, we do not use to get any further bills. This year, its 2014, we have started getting bills again for landline services, which we no longer use since we left BSNL. We almost got 4 bills in the year 2014. I want to report and raise a strict complaint against the concern and the way they misuse old customer's information for charging money against fake bills. This is absolutely...
Complaint comments Read comments [1] Complaint category Telecommunications

BSNL - Wrong Plan recharge and deduction money

 Rabendra on Aug 18, 2014
My Name is Rabendra Singh Kushwah I am used Jai Jawan BSNL plan, on 17 Aug 2014 about 08:30 PM recharge my Jai Jawan plan online but not selected Jai Jawan plan and recharge Rs 102 (One hundred two only) and Rs deducted my account but mobile not recharge my Mobile No is 9405832053. You are requested to refund my deduct money in my account and inform to me through SMS/Email ( please....
Complaint comments Read comments [1] Complaint category Unauthorized charges

BSNL Maharashtra - Delay in installing new broadband and landline connection

 prateekdeshmukh on Aug 18, 2014
I have applied for new landline and broadband connection in BSNL. I got the order number as 1019154347. The BSNL exchange sakkrdra people visited my place and called his officer that the connecyion is feasible. I asked them that order number is there install it, so they said.. they officer will wait till their officer's order. These people are not installing my connection. I applied on 8th aug 14. It has been 9 days. No one is listening. I wrote mail to but he is also sleeping. I request you to take action against such bsnl people. I am Prateek Deshmukh from Nagpur. email: mob:7276837425...
Complaint comments Read comments Complaint category Broadband

BSNL - Not accepting broadband form along with deposit money at CSC Karwar

 bak007 on Aug 18, 2014
I had gone to BSN L Customer Service Centre, Karwar to submit my Broadband connection form. After getting the form cleared by SDE office I was told to pay Rs. 1300/= towards deposit for telephone and BB connection. When I went to the cash counter to pay the bill the person sitting there Mr. Mahesh told me that this is not be submitted there but another counter nearby. No one was at the counter and I waited for about half an hour. Till then no one even bothered to enquire why I was waiting and when I asked one of the staff he told me that the same person at the cash counter will also take my form....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Regarding not paying serious attention on complaint booking

 vipul098 on Aug 18, 2014
i have a problem for about not taking seriously my complaint . My landline is not working properly for about 3 months & i have complated to bsnl online around 15 - 20 times & they does't do anything & same as for my broadband .please take action against them otherwise i want to disconnect my connection & the same comlaint is to be registerd in local district court. do as soon as possible. e-mail ; mob. no. 09610609750...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Sub : Complaint against BSNL BB Service

 Abhishek Karwa on Aug 18, 2014
Respected Sir/ Madam, Thank you very much for making a such a good show PEHREDAR, I Love your show and regularly watching. Its really give us power to raise our voice against Corrupt or bed Companies who forget their services after selling products. I am Abhishek Karwa belongs from Jodhpur Rajasthan.I want to complain against BSNL. The case is that I'm having a landline connection in the name of my father Mr. Satya Narain Karwa. We were having the Boad band service on the same land line having Plan "BB-FREE-USG-1.5GB-FN. In this plan we were having free night usage of Broad Band till 2:00...
Complaint comments Read comments [1] Complaint category Broadband

BSNL - Delay in New connection issues

 Akii W on Aug 17, 2014
Hi there, I was apply for new land line connection. When I visit in BSNL office they told me that order for new connection given to then engineer. When I meet engineer first he saying it will be done next 2 days. But now he start saying that we don't have wire for new connection. I was apply for new connection on 22 July 2014. Can you tell me what to do....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - close my connection

 bsnl rabin on Aug 17, 2014
August 17, 2014

The Manager
BSNL Customer Care

Sub: Surrender and closure of my BSNL Landline 0129-2230227.

I have to close my BSNL no-0129-2230227.
Due right and wrong bill comes to service I want to turn it off.
And three times to the right after the bill has not corrected.

Enclosed are:
• Surrender/Closure form duly filled
• Copy of latest telephone bill

Please also disable any services availed.
Please issue the closure...
Complaint comments Read comments Complaint category House, Apartment Rental

BSNL - to deactivate bsnl hungama service

 merlinrose on Aug 16, 2014
sir, myself Merlin rose, my land line number is 04651-247282, Iam a bsnl broadband user.This week i got my telephone bill, they have charged an extra amount for bsnl hungama service...iam not at all using that please kindly deactivate all of my bsnl hungama services...
Complaint comments Read comments Complaint category Entertainment and Recreation

BSNL - Land Phone Connection And Broad band internet not available in main city in kadapa town

 shaik.kareem on Aug 16, 2014
We are Consults Particular BSNL Office (khagithalapenta) .We asking about Land phone and Board Band Connection Point are Available or Not. But they are says is not working Points. We are not given New Connection. We are Phasing Lot of Problem with Land phone Connection. They say irregular response. We are asking Land Phone Point not working, your not rectified that problem. No they Says. Once failure whole department didn’t response land phone connections in kadapa city. What can do? They says private networks available take connection....
Complaint comments Read comments Complaint category Computer Hardware

BSNL - Unethical billing on grounds of change of plan without prior information

 sociopath on Aug 16, 2014
I have been availing BSNL Broadband services for the last four years. My plan used to be BBG FN500. Without intimation from BSNL in any form - SMS, Email, phone call, about the change of plans from BBG FN500 to BBG CNT500 implemented from the 1st of July, I have been charged for night usage (0200-0800 hrs) which used to be free previously and served with a heavy bill of amount Rs.4541/-. BSNL officials claim that they have sent SMS-es and emails to customers prior to implementing the BBG CNT plan and withdrawal of free Night usage in advance. They also claim that the advertisement appeared in the...
Complaint comments Read comments Complaint category Broadband

BSNL - Informing Validity Plans

 chandan2609 on Aug 16, 2014
The details of validity plans are not disclosed anywhere. My validity is going to finish in a day (16 Aug midnight). When I went to a shop for recharge of 80 rupees, he recharged but I did not receive the validity. Also, the shopkeeper's balance got deducted. So, I had to pay him 80 rupees without getting any validity. There is no notification about the plans from BSNL at any shop. How will the customer know is there's a change in plan? Does the company think anything about customer's problems? Please consider this issue at the earliest, otherwise my number will stop working....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Bsnl wimax is not connecting from one month

 GeetaLakshmi RiceMill on Aug 16, 2014
My Wimax No 722024421 have User Id CB10044839 is not working Since June 12th . I have notify the issue to BSNL officers [ Mr.Malve & Mr.Golcha ] for many times but there is no response. My whole business is online and I am suffering a lot. Please help me about it. My payments are all clear....
Complaint comments Read comments Complaint category Broadband

BSNL - Change in broadband plan

 gandarv on Aug 15, 2014
My telephone number is 0475 2272969, i had been on the broadband plan of 500 combo offer which had free unlimited Internet during 02:00 hrs to 08:00 hrs but BSNL had stopped our 500 combo offer by june 2014 without informing us and gave us a huge bill for the month of july 2014 for which we already had a yearly payment done on 19th July 2014. BSNL is supposed to alert us about the change in plan or if they are stopping the plan.They havent done any such thing....
Complaint comments Read comments Complaint category Broadband

BSNL - Permission to remit advance rent for one year

 Sathyaseelan Divakaran on Aug 15, 2014
Sir, I would like to remit advance amount for one year for my land connection bearing No. 0471-2490454. When I contacted Telephone Exchange, Kaimanam, the Officer in Charge told me to give a request in black and white and the amount would be included in the next Telephone bill. It is not fare. On-line provision should have been provided to remit the advance amount. Now direct me whether without visiting the office, I can remit the amount on-line. I keep my land-line till now because I have retired from your sister concern, Postal Dept. Kindly reply to me early. Sincerely yours, D. Sathyaseelan...
Complaint comments Read comments Complaint category Home & Garden

Share this page with others


Recently Discussed
3 hours 33 minutes ago
BSNL Caller Tunes
Deactivation of Caller Tunes.
7 hours 52 minutes ago
BSNL Prepaid Mobile
8 hours 28 minutes ago
BSNL Hungama
9 hours 44 minutes ago
Sub : Complaint against BSNL BB Service
11 hours 38 minutes ago
broad band