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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - Complaint regarding receive social sms of others

User
 user-x on Sep 21, 2014
Hey I've taken a card from bsnl office bilimora providing all supportive documents before a year but later i got to know that itis already registered on the name of some other person i did n't pay attention but i start recieving the order & payment details. what should i do to stop recieving messages?...
Complaint comments Read comments Complaint category Other

BSNL - Illegal Charges

User
 Coolkataria on Sep 21, 2014
Dear Sir, Despite DND messages from 57171 like wallpapers, videos are coming frequently and every time charging Rs. 8 for the services which I never intent to subscribe. So, in this way I am feeling very much harassed.Kindly take action against the erring officials and add the amount which has been illegally charged from me and oblige. Regards Adv. Rajesh K. Kataria...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Voice quality of bsnl Land line is bad from last 5 years

User
 nilesh_12485 on Sep 20, 2014
Dear Sir/ Madam, My residential BSNL land line number (+ 91 251 2455816) not working since 5 years. More than 40 times we have submitted complaint in BSNL customer care and exchange, next day the technicians just visit and return, they says problem is in cable Or in Exchange even they are not giving proper feed back where is fault exactly but they fores yous to close this 45 series no & take another series number like 43, 47 & till this time they are not solved the problem. We had already paid yearly bill in Advance but bsnl technicians & telephone Exchange department not at all...
Complaint comments Read comments Complaint category Utility Services

BSNL - Phone and Internet Not working- Complaint already made no one responded from BSNL

User
 sendganesh on Sep 20, 2014
Phone and broadband is not working, complaint was already made with BSNL, but still no one has looked into it. Every month even though it wont work for 4 or 5 day's in the month day's in the month. still I pay the bill, but don't know what is the problem in looking into the issue. BSNL service has gone really worst, please let me know will this be resolved or do I need to disconnect the connection. Faulty Number- 04344-225117 Place- Hosur (Tamilnadu) Contact Number- 09663617171( Ganesh) Regards Ganesh...
Complaint comments Read comments Complaint category Broadband

BSNL - BSNL BROADBAND & LANDLINE CONNECTION

User
 satya pratap on Sep 19, 2014
VINOD KUMAR ADDRESS: H-14, RAILWAY COLONY, PONMALAI, TRICHY-04. I WAS GO TO BSNL OFFICER.I FILL THE BSNL BROADBAND & LANDLINE CONNECTION FORUM. THE MANAGER TOLD TO ME COONECTION COMPLETED IN 10 DAYS ON 17/05/14.STILL IT NOT CONNECT THE CONNECTION. I GO TO THE BSNL OFFICE ON 17/6/14 THE MANAGER TOLD ME PLEASE WAITING FOR 10 DAYS AGAIN AND AGAIN THE MANAGER TOLD ME PLEASE WAITING FOR 10 DAYS. NOW I GO TO DISTRICT HIGH COURT TO COMPLAINT ABOUT BSNL BROADBAND & LANDLINE CONNECTION.PLEASE CONNECTION COULD DONE IN 5 DAYS....
Complaint comments Read comments Complaint category Broadband

BSNL - Block the SIM cards and Llock my mobile

User
 Subash Karmoker on Sep 18, 2014
Sir, I have lost my Mobile phone today i.e. 18-09-2014 which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Cards to avoid misuse of my mobile number. My SIM Card Nos: 9449719900 & 8762176900 SONY-XPERIA TIPO-ST 21i2 IMEI #: 35381105-364292-5 Please block the SIM cards and also lock my mobile with the above mentioned IMEI Number. Regards, Subash Chandra Karmoker Alternate contact number: 080 2848 8480...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - BSNL Landline dead since 5 sept 2014

User
 Abhishek_Sharma2579 on Sep 18, 2014
I registered a complaint about telephone number 01832225279 with complaint number1020819217on 6 sept 2014 . It has not been resolved yet. I have called many times to the customer care but have not got any feedback and no action is taken to resolve it . Instead i got a message that the complaint has been resolved which has not been resolved actually . The company is not taking any action . Please look inti the matter and resolve the compaint as early as possible JATINDER SHARMA 09815192579...
Complaint comments Read comments Complaint category Broadband

BSNL - Delay in giving BSNL Landline connection

User
 varunsawardeker on Sep 18, 2014
I have applied for a BSNL land line connection last month for my office. The local BSNL office in Margao, Goa has informed me that they do not have cables to provide any new connections. I have also spoken to the Chief Engineer, BSNL in Panjim who is telling me the same thing. What is the Central Govt doing?...
Complaint comments Read comments Complaint category Broadband

BSNL - Overcharged bill

User
 anuragnijanandi on Sep 18, 2014
I had a broadband plan of Rs 630 per month. Before month they changed the plan without notifying me and have charged as per the different plan. What should I do to get relieved from these extra charges? I had complained them, but they haven't replied till.it has been month that i have made a complain....
Complaint comments Read comments Complaint category Broadband

BSNL - Proper service

User
 tpkad on Sep 18, 2014
Hey, I am subscriber of BSNL land line phone bearing No.01746-258658 and this number is not working properly since last two months and the same is lying dead. No dial tone. I have made numerous telephonic / verbal complaints to concerned JE/SDE, but in vain. Each and every time they assured to resolve the problem and till date no step has been taken....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Landline connection is not disconnected even after gave the letter

User
 Prabhu Appu on Sep 17, 2014
Hi I was using BSNL Landline. But the service is not good in my resident area. So I asked them to disconnect the line. we intimated them lot of time but they haven't disconnected the line. But bill is still coming. Now they called and asked me to pay the bill. I told them i disconnected the line. They are not responding properly. My Landline number is 0422 2341797. City : Coimbatore Area : Telungupalayam We gave lot of letters to the Raja Street BSNL office. Still they area not Responding....
Complaint comments Read comments Complaint category Broadband

BSNL - Bill generated without any phone connection

User
 slash on Sep 17, 2014
My name is Sandeep. I had requested for a land-line connection last month, so a BSNL representative came over and had me fill up the form and took Rs. 500 as the deposit. I told him that I need a telephone instrument and would like to have the same number that I had before (one year back). So far I haven't received any information about the telephone instrument and about the activation of land-line connection. But I got message on my mobile saying "Dear Customer, your landline bill of Rs. 1756 against BSNL account number 9036112117 and phone number 080-23542799 has been generated on 06-SEP-14...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Shifting of Landline No. 0478-2571062

User
 Rhearosa on Sep 17, 2014
I had applied for shifting my above phone from Arathinkal, Cherthala to Cherthala exchange. The shifting order has been issued on 2nd August 2013. It is more than a year that the telephone is not yet shifted. Have approached Cherthala Telephone Exchange couple of times but nothing happened. I keep receiving bills. Please help me. Thanks Joseph John...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - BSNL - My plan was suddenly changed

User
 pappu111 on Sep 17, 2014
I am a customer of bsnl wire line services since 5 years. I have subscribed broadband plan BBG FN HOME 500 COMBO monthly which gives 1.5 GB data in all time and night unlimited (2000-8000) hours free. In July bill bsnl changed my plan BBG FN HOME 500 COMBO too BBG CNT COMBO 500 without intimation. They didn't notify me about this and charged for night hours.in July 2014 my usage charges was 296 rupees only and now in Aug 2014 its become 4804 rupees.that's not affordable for me. please take a look on these topics- 1. bsnl didn't give me information about night hours (2000-8000) charges change. 2.....
Complaint comments Read comments Complaint category Internet Services

BSNL - NON WORKING LAND LINE FOR PAST 4 MONTS OF NO.0485 2267072.

User
 anilmookkan on Sep 17, 2014
Dear Sirs, I am Anilkumar M.K. S/O M.K. Kuttappan, is customer of BSNLfor many years under Maneed Telephone Exchange, my land line number is 0485 2267072. We are facing the non working the land line connection from past 4-5 Months. We have already placed complaints many times to our telephone Exchange (Maneed Exchange) This is the continues problem faced by us for the past 2 year, 3 or 4 months disconnected and rectified by continues complained. But working 1 or 2 months and the same way.More over our exchange authorities are very lazy and waste when we approaches them with complained, they...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Misbehaved with lady staff

User
 jg1 on Sep 17, 2014
I am a woman, working with BSNL at sector 24 exchange. I did my part of job as per protocol and instruction of my seniors. However, a junior gents staff shouted and misbehaved with me as I didn't do the task as per his instructions which was against the protocol....
Complaint comments Read comments Complaint category Government Organizations

BSNL - Delay in Shifting Phone

User
 Nivas193 on Sep 17, 2014
I have applied for shifting my land line connection to new address on 2nd September. But till now it is not done. Whenever I contacted the BSNL office, they replied it will be done in 2 days, but its not done yet. My land line number is 26482153...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Re Activation of my prepaid number

User
 Salil Nigam on Sep 16, 2014
As I was out of India for last four months and unable to receive any communication regarding sim deactivation and was not able to recharge the mobile number. Therefore request you to please re activate my mobile number +919425673373 ( Madhya Pradesh, bhopal ) number....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Name wrongly printed BSNL LANDLINE bill

User
 j_r_1 on Sep 16, 2014
hello, My name is spandita sahu.same name having BSNL LANDLINE in my house but the telephone bill wrongly printed as SANU SPANDITA. so i want to change SANU SPANDITA to SAHU SPANDITA. so plz resolve this problem asap... Thanking You SPANDITA...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Failure bill payment txn id 118390312

User
 mehendalemangesh on Sep 15, 2014
THE TXN HAS FAILED AND THE MONEY NOT REFUNDED TO MY ACCOUNT


Receipt Number:


888909596058


Transaction No:


TX03091414818020


Bill Number:


10223574940004


Telephone Number:


230033


Unique ID :


1022357494


Bank Transaction ID:


118390312


Bill Paid Amt:


900.00
Complaint comments Read comments Complaint category Landline & Home Phone Provider

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