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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - Billing Charges from BSNL

User
 kunal1410 on Aug 23, 2014
Inconsistency of billing from BSNL. We even called 1500 and not responding properly. Details of plan: http://bsnl.co.in/opencms/bsnl/BSNL/services/broadband/old_plans_01022011.html Our plan is: BBG FN 500. In month of July 2014 billings, lots of extra charges has been included for land line and broadband usages. Our LL BSNL limit is 175 calls. We just made 47 calls and that call charges has been included in bill. Second, we have unlimited night usages, still night usage has been charged. Please revise bill and provide new bill accordingly....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Prepaid - Deduction of balance for no means

User
 Priyanshu Bohra on Aug 22, 2014
My balance from BSNL prepaid number 9431321570 was deducted by an amount of Rs 143 for no means on 16th August 2014. I tried to contact the BSNL customer care but they always have call waiting and they never give proper answers. So please fix my problem as soon as possible....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - land line bill remitted but BSNL not credited the amout

User
 Abdul Kadir Ismail on Aug 22, 2014
Bill amount related to land line no.0470-2688862 remitted on 17.8.14 and the remitted amount of Rs.618/ paid through Indian overseas bank, branch code 7840, debit card.Many efforts to contact the Bsnl customer care went in as usual.Such a worst customer care is provided by the Bsnl in God's own country, Krala.The tx.no.of the transaction was tx.16081422830783..Phone call reminders from Bsnl billing Department are received daily.Daily forwading complaints through available Email ID s are mere waste of time.Either the message wont go or the kings of Bsnl would never reply to an affected customer..Messages...
Complaint comments Read comments Complaint category Telecommunications

BSNL - unusual bill amount

User
 Sowmiya lakshmi on Aug 22, 2014
This is to inform you that, iam a bsnl customer using 2295757 number. Now i got my bill amount for Rs. 1279, but my usual monthly bill was 870. I came to know that the extra amount has been credited for using Hungama. I haven, t received any password to use hungama. It is impossible for me to pay hungama bill without using it. So, i kindly request you to send me a revised bill. I, m looking for earlier response....
Complaint comments Read comments Complaint category Broadband

BSNL - internet connection Phone No. 04842541712

User
 gnrajendran on Aug 22, 2014
dear sir, we are experiencing frequent disruptions to our broad band connection. hence we are not able to use the Internet for our daily personal use without interruptions. This makes it frustrating and irritating. We are using d-link modem purchased by us instead of type - b1. hence kindly do not ask us to pay the monthly charges of R's.70/month. if you want you can inspect the set up of Internet connection. Regards, Paresh Prasad 25 Vidyanagar Kochi 682022...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Tariff Plan Conversion

User
 Sahyadri7 on Aug 21, 2014
Phone No. 080-23253425, Broadband Present Plan - BBG COMBO ULD 1000 Arrange to convert the Plan to BB HOME ULD 525 . I have forgotten my password and unable to access to my account. Please guide me in this regard Email: mvc.2009@yahoo.com...
Complaint comments Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited - Renew /Reset Password for Brodband usage check portal

User
 mohit kumar saxena on Aug 21, 2014
It is informed to you that I am a broadband user and broadband number is 0120-2746123. Approx Last one year i am unable to access the URL (ndc.selfcare/...) that is for checking of broadband usage. there is no other option to check the data usage by BSNL. I am unable to check the data usage because i miss my username and password. When i enter again it is displaying that you are already exist. For Solving this issue at July last I went to BSNL head office, Rajnagar Head Office, ghaziabad. there are following process but no one solve my issue. 1. i went to customer care center and they...
Complaint comments Read comments Complaint category Government Organizations

BSNL Gujarat - number close karne baad bhi bill

User
 salman tarapuri on Aug 21, 2014
mere ghar pe bsnl ke landline phone tha uska number 02644-236199 tha usko 7-8 mahina pahle bandh karva diya tha uska phone bhi jama karva diya tha fir har mahina bill aa raha hai deposit wapas nahi karte or bill bhejte rahte hai mera account number 1013933302 hai...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Delay in installation of private Wimax connection at home

User
 Vinodvns71 on Aug 21, 2014
To Competent Authority, I have applied and paid for installation of Wimax connection for my private use at home on 2nd August 2014 and on 03rd August, 2014 released order for installation has been handed over to S.D.O. of my area. Since then lot of this and that is being informed to me on phone but no body is turning up to install the equipments. Some times they are urging to arrange the equipments at my own from the market like modem equipment and wire etc. and threatening me that i have to pay double rental charges from the date of application, it does not matter whether wimax has been installed...
Complaint comments Read comments Complaint category Broadband

BSNL - Anonymous and Threatening Calls from BSNL Mobile

User
 divyarajsekar on Aug 20, 2014
Hi Team I am Divya, and I own a Shop in Maduravoyal. Recently two people (John and Jaya) joined our shop as workers. Their way of talking and behaviour is not good. They were trying to cheat us. So we dismissed them from our Shop. But still they are calling us from their NSNL Mobile and try to threaten us and its irritating. Moreover we dont know any details about them before asking their ID and Address Proof itself they showed their original faces. Please take necessary action on this Number 9442248774...
Complaint comments Read comments Complaint category Business & Finances

BSNL - Poor internet speed.

User
 soupal chatterjee on Aug 20, 2014
BSNL EVDO which is a wireless broadband service charges me Rs880 per month for unlimited Internet usage. It is supposed to give me 3.1 MBPS speed but its actually giving 5 KBPS. I called the customer care. several times. But they do nothing. i'm really annoyed as well as frustrated with such speed. I'm in PO: Chanchal. DIST: Malda, West Bengal. Thank you. I demand immediate action. My phone no is 9126615366...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Online bill payment of landline is done but not acknowledged

User
 Sangram Kapre on Aug 19, 2014
Hello, following are the details of my transaction for online bill payment of BSNL landline: Name - Subhash Karpe Telephone Number - 0241-2323141 Bill Number - 10151735420050 Transaction Number - TX17081420872665 Bill Amount - 1118.00 Paid on - 17th August 2014 Mode of payment - Internet Banking Bank - HDFC My contact details - 9890904200 (sangram.s.kapre@gmail.com) The amount has been deducted from the bank account, but on the BSNL Online Bill Payment portal, the payment status is still PENDING. Please take a look at this and get back to me asap....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Broadband - net gets disconnecting frequently

User
 Mohanavel Thiru on Aug 19, 2014
i am from tamilnadu(kanchipuram).i have bsnl broadband connection in my home.it keeps disconnecting frequently daily.yes, i have tthis problem daily. i have booked many complaints regarding this...but there is no justice for me.please help me!!! its annoying and i have more than 10 days disconnected in a month but i have to pay the full bill......
Complaint comments Read comments [2] Complaint category Landline & Home Phone Provider

BSNL - BSNL Broadband not working properly

User
 vikramchunarkar on Aug 19, 2014
Dear Sir/Mam, Our BSNL Broadband in not working properly from so long time and the service we are getting from your team is also not satisfactory. It stop working after every 2-3 days after it got repaired but while purchasing they assured us that Broadband is for lifetime use but we felt like using some 2G mobile net while using your BSNL Broadband. Please do the needful as it impossible to work without Internet. Regards... Shravan Hosp. & Kidney Inst. 239, Nandanwan cement road, near shikshak sahakari bank, nagpur-440009...
Complaint comments Read comments [1] Complaint category Hospitals

BSNL - broad band

User
 aloknova on Aug 18, 2014
FNC-600 changed to CNT-630 By Bsnl ( Taking the liberty upon them self witout bothering to inform its users, Must be eager to show profits to the new Modi Govt.) As a result got 10000 bill for july for usage during 0200 to 0800 (which us to be free) Even local bsnl personel did not know of changes And is there any a chance that bsnl even reads or even notice these complaints...
Complaint comments Read comments Complaint category Broadband

BSNL - Started getting BSNL Bills suddenly

User
 sinha2014 on Aug 18, 2014
Hi, We have cancelled BSNL Broadband and Landline almost 8 years back as our telephone was at fault for months. When we went to raise a complaint regarding the fault, our broadband was disconnected immediately. Since then, we do not use to get any further bills. This year, its 2014, we have started getting bills again for landline services, which we no longer use since we left BSNL. We almost got 4 bills in the year 2014. I want to report and raise a strict complaint against the concern and the way they misuse old customer's information for charging money against fake bills. This is absolutely...
Complaint comments Read comments [1] Complaint category Telecommunications

BSNL - Wrong Plan recharge and deduction money

User
 Rabendra on Aug 18, 2014
My Name is Rabendra Singh Kushwah I am used Jai Jawan BSNL plan, on 17 Aug 2014 about 08:30 PM recharge my Jai Jawan plan online but not selected Jai Jawan plan and recharge Rs 102 (One hundred two only) and Rs deducted my account but mobile not recharge my Mobile No is 9405832053. You are requested to refund my deduct money in my account and inform to me through SMS/Email (rabendrasingh14@gmail.com) please....
Complaint comments Read comments [1] Complaint category Unauthorized charges

BSNL Maharashtra - Delay in installing new broadband and landline connection

User
 prateekdeshmukh on Aug 18, 2014
I have applied for new landline and broadband connection in BSNL. I got the order number as 1019154347. The BSNL exchange sakkrdra people visited my place and called his officer that the connecyion is feasible. I asked them that order number is there install it, so they said.. they officer will wait till their officer's order. These people are not installing my connection. I applied on 8th aug 14. It has been 9 days. No one is listening. I wrote mail to cgm_mah@bsnl.co.in but he is also sleeping. I request you to take action against such bsnl people. I am Prateek Deshmukh from Nagpur. email: Deshmukh.prateek@gmail.com mob:7276837425...
Complaint comments Read comments Complaint category Broadband

BSNL - Not accepting broadband form along with deposit money at CSC Karwar

User
 bak007 on Aug 18, 2014
I had gone to BSN L Customer Service Centre, Karwar to submit my Broadband connection form. After getting the form cleared by SDE office I was told to pay Rs. 1300/= towards deposit for telephone and BB connection. When I went to the cash counter to pay the bill the person sitting there Mr. Mahesh told me that this is not be submitted there but another counter nearby. No one was at the counter and I waited for about half an hour. Till then no one even bothered to enquire why I was waiting and when I asked one of the staff he told me that the same person at the cash counter will also take my form....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Regarding not paying serious attention on complaint booking

User
 vipul098 on Aug 18, 2014
i have a problem for about not taking seriously my complaint . My landline is not working properly for about 3 months & i have complated to bsnl online around 15 - 20 times & they does't do anything & same as for my broadband .please take action against them otherwise i want to disconnect my connection & the same comlaint is to be registerd in local district court. do as soon as possible. e-mail ; vipulgogar@gmail.com mob. no. 09610609750...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

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