BSNL Logo

BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
Go to BSNL:    Twitter  Facebook      

BSNL Complaints & Reviews

BSNL Broadband - nokia lumia 530

User
 Aravind Sadasivan Kallelil on Jan 25, 2015
Sir, I brought a new lumia 530, during the festival season of august last year 2014. It was working fine till 2 months, after wards it started showing sign's of problems such as 1. The wake up button not working 2. some times the touch don't work properly 3. if we launch any application then it will automatically hit back to the home page 4. uc browser, whatsapp not working 5. Problem with the head set slot as some times it will go mute by itself I have given the mobile to the care center more than 4 times, but every time they will say that its the problem with software and they change...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - BSNL APP USAGE NOT WORKING AND BSNL WEBSITE LINK FAILS

User
 ramanjotshi on Jan 25, 2015
Reagarding BSNL APP and website usage can be checked for some numbers while for other numbers it displays invalid input data though the data provided is correct(on bsnl app). Similarly on website it works for some numbers and doesn't work for rest. Many links on bsnl website fail to open viz complaint booking for gsm/cdma on http://bsnl.in/customer-care.html for jammu and kashmir. The links ends at failure on http://bsnl.sparshindia.com/complaintportal/complaintportalpage.aspx?circle=JK....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - landline not working for more than a month and nobody to resolve

User
 T V Venkatesh on Jan 24, 2015
My BSNL land line 080-26725612 is not working for more than a month and every time I lodge a complaint, I get the booking number but get a message saying that it is resolved. I am not able to understand how they close the docket without getting confirmation from the customer....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Failed BSNL weblinks

User
 ramanjotshi on Jan 23, 2015
Hello and Good Wishes... I would like to bring in your notice that the most important links of bsnl are not working... Here is the list.. open the http://www.bsnl.co.in/ then go to Customer Care Assistance One click Away this will open http://bsnl.in/customer-care.html go to Complaint Booking LANDLINE/BROADBAND GSM/CDMA and then click on gsm/cdma this will open Select a Circle select jammu and kashmir as state... this failed link will open http://bsnl.sparshindia.com/complaintportal/complaintportalpage.aspx?circle=JK This web page is not available I...
Complaint comments Read comments Complaint category Telecommunications

BSNL - broadband not working for a month

User
 mohan1808 on Jan 23, 2015
I am using BSNL broadband for past few months, but from December 2014 to still now January 2015, I can't get connected with Internet. I registered several complaints about this, but no use. I paid 1100.Rs for the month January without using single KB of data. Somebody please help me on this regard....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Broadband is not working properly

User
 rajiv.shah on Jan 22, 2015
I had made complaint many time on 1500 and 1504. But still problem persisting. Link fail during working. When i call from my base phone to other phone its automatically started. Coustmer support no always says that work in progress. Its going for last 40days...
Complaint comments Read comments Complaint category Broadband

BSNL - Regarding refund of bills paid for a period in which the whole month service is not given due to technical faulte

User
 22.sagar on Jan 22, 2015
Dear Sir, in the month of march 2013 the land line and broad band service of BSNL is not working in my area Kalyan and bill is generated for the same for march as well as April. I have paid that on advice given by BSNL employees that is will be refund to you once service starts working. Service is started on may 1st week and stopped in mid 3rd week then also bill is generated and paid by me, after end on that month service in to started working then i have decided to terminate the service and submitted a written application, then my services was canceled. From that time i am asking for refund...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Broad band Internet connection not working sine 06-12-2014

User
 Sumesh T Mohanan on Jan 21, 2015
From, Mohanan.T.K 0091-487-2316575 Dear Sir, As a consumer, I would like to register my agony that my broad band Internet connection was not working since 47 days and in spite of my several complaints, the response was completely NIL. Kindly refer to my complaint number 532 dated 6th December 2014 at Valakkavu BSNL exchange, A/c number: 0091-487-2316575 it is to be noted that I am a regular payer of monthly bills on time and interestingly, I have received bill demand for the whole month where the connection is non-functional. I humbly request your intervention in this regard as this...
Complaint comments Read comments Complaint category Broadband

BSNL - landline and broand band complaint

User
 asubhu on Jan 19, 2015
I have been complaining about by broad band connection issue to BSNL via toll free and each time they give me only the complaint no# and they send the default SMS stating your complaint is assigned to BSNL staff Ramesh T.D. mobile no# 9445010812 but when I call the staff he is not picking up the phone and again and again new complaint is getting registered. My last complaint no# is 112602514352. / 112621098552 We have not been able to use our landline and Broadband connection in the last 1 month but still I am surprised to see our monthly bill amount getting increased. My land line no# 044...
Complaint comments Read comments Complaint category Desktop Computers

BSNL - Wrong Broadband bill sent with wrong Broadband Plan

User
 Arjun Mandal on Jan 17, 2015
Hi, I am Sreedam CH. Mandal from Raiganj, Uttar Dinajpur, West Bengal. I have been using BSNL Broadband service for few years. The Broadband Plan which I use is BB HOME RURAL COMBO ULD 550. Here is given my BSNL account details below----- Customer ID: 3003139232 Account Number: 8003139890 Broadband Phone Number: 03523222303 I always pay my bill time to time. That’s why I have achieved 227 loyalty points from BSNL. But this month (January) I got my BSNL bill and found totally wrong in this bill. The Broadband Plan which I use is totally changed. It seems BBG RURAL COMBO UL 650 which...
Complaint comments Read comments Complaint category Broadband

BSNL - Not giving Broadband connection to my home

User
 manevijay on Jan 16, 2015
सर मै सोलापूर (महाराष्ट्र) का रहनेवाला हूँ और मैने यहाँ के सात रस्ता ब्रँच मे ब्रॉडबँड कनेक्शन के लिए ॲप्लीकेशन दिया था लेकीन 03/11/2014 के दिन पैसे जमा करणेके बावजूद मुझे कनेक्शन नही दिया जा रहा यहाँ के कर्मचारी श्री.कुलकर्णी और अधिकारी...
Complaint comments Read comments Complaint category Internet Services

BSNL - abnormal amount deduction

User
 rongala on Jan 16, 2015
my bsnl no is 9348824888 and activated with STV 160 for rate cutter and is valid upto 20th feb 2015, but all of a sudden from 8th jan 2015 the rate cutter deactivated and deducted as per nestam plan and i gave a complaint on 10th jan 2015 wide docket no 5A10AP384522, BUT so far the complaint was not resolved...
Complaint comments Read comments Complaint category Government Organizations

BSNL - Shit Broadband Service

User
 ashutosh15 on Jan 15, 2015
I'm Paying 800 for my broadband every month, its a combo pack, which promise me a 2Megabits/second Connection up to 8 GB and after that 512 Kilobits/Second So to sum it up I should be getting at least 256 Kilo"bytes"/second Downstream+Upstream, which never ever happens. Best that i get is 45/35 Kilobytes Upstream/Downstream. I want everything refunded from my first complaint 2-3 years ago up until now, and only deduct from that what You have provided me, a 265Kilo"bits"/second connection. Fix this immediately. Everytime I call BSNL i get the same response that its a line problem,...
Complaint comments Read comments Complaint category Broadband

BSNL - due to sim lost/stolen

User
 rajivkumarreddyguda on Jan 14, 2015
Dear sir/madam, hereby i request for blocking my sim with moblie number 9493984049.when i was on my way to my office somebody in the bus has picked and it was too late for me.so, kindly block my sim as early as possible rajiv kumar reddy. guda...
Complaint comments Read comments [1] Complaint category Mobile Handsets

BSNL - Change of Mailing Address

User
 kejeeyes on Jan 13, 2015
Kindly change my land line no.04702623665 address

From
Sudhakaran.K.G.,
111/561 "surabhi" vgra 12-b,
Vattavila laneattingal.P.O.,
Thiruvananthapuram, kl
695101

To

Sudhakaran.K.G.,
"surabhi", v.R.A.- 6 c,
Vattavila lane,
Attingal.P.O.,
Thiruvananthapuram,
Kerala,
695101eiii...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Amount debited from bank , but no update in system

User
 Sandipan Hati on Jan 12, 2015
Dear Sir/Madam I made a online recharge on the number 9474953357 for BSNL 3G pack on 5.1.2015 from my ICICI bank account . The amount got deducted from my account but there is no update in my system neither I got the refund . The complaint registering page of BSNL is also not working . The transaction remark showing in my account statement is given bellow. 05/01/2015 VIN/Bharat_Sanc/20150104201733/0 Dr. 251.00 Regards Sandipan...
Complaint comments Read comments [1] Complaint category Broadband

BSNL - my new sim doesn't active in 8days

User
 sagar.sidda on Jan 12, 2015
Hello sir. My name is SAGAR. Actually am recently bought a new bsnl Sim at 8days before sir. My new bsnl Sim no 8333972481. This is Sim my verifications details are already I told u 1507 at 4 days back. But my Sim Is notactivated sir. No incoming calls and no outgoing calls sir... This is my problem sir. So please immediately activated my Sim sir. Please help me sir.. Please read my message sir... My contact no number is 9032888841...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Bsnl is not giving broadband connection

User
 Austingeo19 on Jan 11, 2015
Dear Sir, We are unable to get Land Line Phone and Broad Band connection at udumbannoor telephone exchange in idukki district kerala. Local BSNL personnels are saying that they dont hav the cable so they can't give connection. So many times we requested for Phone and Broad band connection. Pls solve our problem as soon as possible....
Complaint comments Read comments Complaint category Internet Services

BSNL - Fault Billing for telephone no. 03326225140

User
 prn06 on Jan 10, 2015
My Broadband (telephone no. 03326225140) billing amount was Rs. 1, 567.07 for July, 2014. I was using BB Home Combo 500 and was deposited annual charges earlier. They've changed the free night usage plan to charged night plan from 08.07.14 as per newspaper report or through email. How can they charged for the same for 01.07.14 to 08.07.14? I've submitted applications to the AOTR Serampore on 10.09.14 and on 30.10.14, but no solution was provided. I've sent email to the CMD, BSNL regarding this on 14.10.14, but no solution was provided. Please see the attached files for usage details and plan details. Regards,...
Complaint comments Read comments Complaint category Broadband

BSNL - Received a call from a BSNL personnel asking for my baking details

User
 chaithrakaranth on Jan 10, 2015
Hi, I had registered a complaint on 10-January-2015 regarding an unsuccessful transaction of my BSNL Landline bill payment performed on 26 December 2014 in both consumer complaint forum and BSNL portal. On the same day i.e 10-January-2015, I received a call from a person named Rajeev- EMP ID-RAJ7759817, claiming to be from BSNL. Initially he asked me for my Debit card Number, then my bank account Number. Then came a point where he asked me to add 4 numbers, i.e 12, 35, my ATM PIN, 824 and asked me to sum up the above numbers and tell him the same. when I declined to give the sum of all these...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Share this page with others

  
  

Recently Discussed
13 hours 19 minutes ago
BSNL
sim block
16 hours 3 minutes ago
BSNL
lost sim
21 hours 20 minutes ago
BSNL
due to sim lost/stolen
1 days ago
BSNL Hungama
deactivation
1 days ago
BSNL
bsnl online recharge (top up) Complaints - Amount debited but not credited in talk value