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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - Landline not working for more than 3 months

User
 vprakesh85 on Apr 21, 2014
Hello Sir\Mam Have been using BSNL landline ( 044 -22604085) from the year 2005 to till date Recently in our area there was road construction by municipality on feb 2014 After which our landline had gone to out of service. We could not use this service even after repeated compliants to local area and to main office(Guindy) 044 - 22603000 044- 22601111 were the numbers given to contact but none of the numbers are picked up. We are in a great frustration because of this kind of service. We have been getting only the bills from BSNL and not the service for these days. Request your support...
Complaint comments Read comments Complaint category Broadband

BSNL - Lost money from account but didn't get recharge

User
 prem.sg.prem@gmail.com on Apr 21, 2014
I recharged my mobile no 9995500041 using fednet. But unfortunately i didn't get my number recharged and i lost money from my account.

The transaction details are :
The Federal Bank Ltd
Reg.Office-Aluva,
Kerala, India-683101
Email:fednetinfo@federalbank.co.in

Cyber Receipt Date:16-04-2014 5:34:57 PM ___________________________________________________________________________
Transaction Details
___________________________________________________________________________
Account Number : 13750100123731
Complaint comments Read comments Complaint category Telecommunications

BSNL - Stop of service from bv-gbeent, bv- 655888

User
 rypk on Apr 20, 2014
Post Paid Mobile Subscriber.Mobile No.9437578740.Orissa Circle.
After certain interval message is coming Rs.3/- recovered from you on a/c renewal for 3 days, Rs.15/= recovered on a/c renewal of Chat Services, Cricket etc.such like. They have given no to SMS for unsubscribe the service. But they did not comply the same and have been continuously charging in this fashion. If a PSU is cheating the people in such fashion, can you imagine the position of the public in total privatisation.
I am asking for my mandate to recover these charges along with the regular bill for BV-GBEENT, BV-655888...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - re installation of land line

User
 lasya on Apr 19, 2014
R/Sir, Sub: Re installation of land line phone. I am subscriber of BSNL since 8 years and I have allotted/installed Land line (2797468) phone on 22/10/2007 and the same not working from Feb’2010 due to under ground work ( water lines) taken up by Greater Visakhapatnam Municipal corporation at that time Junction boxes (DP) are dislocated. I have given several complaints to DE, AE, Gopalpatnam/VSP and JE of Adivivaram exchange but they not attended and not cleared the problem. After that I have registered complaint to General Manager/ BSNL/ VSP through Telegram vide No. 740/154 dt.22.02.2010...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Deactivate online HUNGAMA MOVIES

User
 G Nithya on Apr 17, 2014
Dear Sir/Madam, Iam G.Nithya. Iam BSNL consumer phone no.26581642, I want to deactivate online HANGAMA MOVIES, Which I have not using, But Rs.150/ per month is being charging through my monthly telephone bill. Please deactivate immediately. Thanking you....
Complaint comments Read comments Complaint category Computers & Accessories

BSNL - Deactivation of bt on mobile

User
 Iyyappan S on Apr 16, 2014
I have activated BT ONMOBILE (they FORCE ACTIVATED) on my BSNL mobile on 3rd Apl 2014,
I would like to deactivate it now,
I am trying to deactivate nothing happened
Please do the needful

My Mobile No: 9496006091
And send me a message after deactivation to my mobile

Thanks De-Activate-BT-ON-MOBILE...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL 3G - No 3G Signal Available

User
 Stonefable Ajitesh on Apr 15, 2014
Dear Sir,
Im am a BSNL user who use 3G Data Pack . But i dont get any 3G signals in my area . I called Customer Care they replied with no help . i have also visited BSNL head office they also never helped me . my 3G data pack gone waste and am worrying a lot . My family members every one use BSNL . Pls Increase 3G signal strength .

Name : Ajitesh
Operator : BSNL
Complaint : No 3G Signal
Area : Inside GOMATHIPURAM
Street Name : Bharathi Street
City : Madurai
State : Tamilnadu

REQUEST : PLEASE INCREASE 3G SIGNAL OR PLEASE...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Deactivation of M jokes 10

User
 soun on Apr 15, 2014
About 2 to 3 weeks before i got a message that i had suscribed mjokes 10 and it cut 10rs from my balance. But as far i know i havent activated it. Again after deactivating it by sending stop 1, after 2 days a message comes that mjokes 10 will be renewed on a specific date and cuts again 10rs from my balance. Why this happens? Are they compelling me to leave the service of bsnl? Please give a remedy of it or i will be forced to take any action....
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Requesting to unsubscribe from BSNL's Hungama which I never subscribed

User
 Reykes on Apr 15, 2014
Respected Sir/Madam, I have availed broadband connection in bsnl. My landline number is 044-25584906. I have not subscribed for the games/music on download but a sum of Rs.350 has been unnecessarily included in my bills for the last two months(Feb & Mar) I never expected this kind of fradulent act from an government organization. Without my consent through phone the subsciption has been done. The telecaller just spoke to us about Hungama plans and have cheated us. So kindly decativate the plan immediately. I expect the next month bill to be without Hungama charges. Contact Number: 8124795921 Sincerely,...
Complaint comments Read comments Complaint category Government Organizations

BSNL - Haven't got Recharge of Rs.100 to 9447393703 [Resolved]

User
 geethu kk on Apr 12, 2014
Respected sir/madam,
Iam geethu kk from kannur.
i have recharged my bsnl no 9447393703 on 10th april 2014 at 9:20 am using mobile banking and i didnt receive the recharge till now and 100 rs have been deducted from my bank account.please refund my money to my bank account or please recharge it to my mobile.My mobile no is 9447393703....
Complaint comments Read comments Complaint category Banks

BSNL - getting threatening and filthy sms and calls from mobile no 9491680102

User
 khdi on Apr 11, 2014
sir,

Iam a lady getting threatning and philthy sms and phone calls to me from the unknown number of bsnl 9491680102.even i have registered a complain in the police station i came to knoe that person is using the sim on wrong id and address proof, but now same thing is continuing requesting you to verify the track record of that number and block the sim.Being a lady iam requestig you help in this concern.

my mobile number is 7799661152...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

BSNL - Closed the Wimax connection

User
 deepakkmr989 on Apr 11, 2014
I every month ask and give a letter to asitosh jee in working bsnl office in sitamarhi bihar closed my wimax conection but every month say ok you pay then i cut your connection but bill is coming every month. Where i complain now.


Deepak kumar...
Complaint comments Read comments Complaint category Telecommunications

BSNL - Wrong Recharge

User
 vinay1986 on Apr 11, 2014
I performed an Online Recharge from my SBI bank account, but by mistake I did a recharge on a wrong number. Instead of doing a recharge on +919450813825, accidentally recharged +919450183825. The details are as follows... Paytm order no: 215726678 11 Apr'14 1:58 pm Recharge of BSNL Mobile 9450183825 Success Amount paid 50 Success SBI Bank Transaction Id: 114041109406711 I made a call to the BSNL customer care on the same day but they said they cannot do anything about the problem and that the money cannot be refunded to the account. I hope this problem will be looked into and dealt...
Complaint comments Read comments [1] Complaint category Unauthorized charges

BSNL - BSNL landline number 04554235339 not functioning for the past 10 days

User
 avenkatachalam on Apr 10, 2014
The BSNL landline number 04554235339 in Cumbum in TamilNadu is not functioning for the past 10 days. In spite of our repeated complaints through 198 and through Telephone authorities, the above defect is not attended. The above telephone number is an emergency number located in Periyar Hydro Power Station for the operation of the same.So immediate restoration of the above phone number is required. Further several telephone numbers in the same Telephone exchange are also not functioning for the past 10 days. ....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Imposing of additional charges for Hungama on demand services regarding

User
 Narendra naik Naik on Apr 10, 2014
Dear Sir, I, B Narendra Naik S. having land line connection with broad band services bearing telephone no. 08387-268247, Account Number 9034964409. Recently person from customer care called my LL number and explained regarding BSNL hungama on demand services, I clearly rejected his offer but he told, we send some password to you for demonstration usage purpose, if you like you can subscribe the service. I received the mail but not even opened the mail. In my recent telephone bills no.350584379 - 06/03/2014 and 356154735 - 06/04/2014, it surprisingly added Rs. 235.47 and 347.00 for one time...
Complaint comments Read comments Complaint category Broadband

BSNL - Online Recharge Error

User
 ksmuthukumar on Apr 10, 2014
Dear Sir, While trying to recharge my prepaid mobile through online, could not complete the process. But in my bank the amount was deducted. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Pls advise Regards Saravana Muthukumar +91-9445213823...
Complaint comments Read comments Complaint category Telecommunications

BSNL - to get a permanent solution for underlisted problem

User
 kirangill on Apr 10, 2014
this is to inform u that I have been charged repititevily for some stupid service video mania since three months and rs 5 are being deducted every week.. i hv intimated this several times by calling customer care .. everytime they give me a voucher no... n still my problem was not solved ... I have 10 complaint numbers but still i am not able to get rid of this ... this is really SHAMEFUL on part of bsnl ... such things are not expected from such reputed company .. on top of that the customer care persons have no sense of soft skills i.e. how to adress the complaintee. .. I am really fed up from...
Complaint comments Read comments Complaint category Internet Services

BSNL - Completely out of order

User
 premcomplex on Apr 10, 2014
044 - 25940055 - chennai - manali.

Due to delay in bill payment... My number is disconnected ...
Even after the bill paid my landline connections was not in active state..

I have en-quired about this the officials were saying that this number is
Comes under fancy number(Valid number)... So these number wont be give you again..

I dont wont that new connection ... I need the existing 044-25940055 number again...

What is procedure to get back the existing number?...
Complaint comments Read comments Complaint category Institutes

BSNL - Apply for new connection of lease line

User
 wani.sachin76 on Apr 9, 2014
We are the banker we need lease line connection at rajur tq bhokardan dist jalna
Your officer says we are not having time for establishing new connection your officer says you take connection from other provider

But we need connction from bsnl so please take necessary action in this regards


Our name and address
Manager
Priyadarshani nagari sahakari bank ltd jalna
Deulgaon raja road jalna
Pin 431203
Land line no ( 02482) 233346, 240485, 235737
9923888751...
Complaint comments Read comments Complaint category Banks

BSNL - VAS activated without permission

User
 Sachin Satheesh on Apr 8, 2014
Bsnl VAS( Video alerts and my TV) were activated on my number(9539090818) last month without my permission and rs 70(40+30) was deducted from my balance towards it. I called their customer care to enquire about it, and they promised me that they would deactivate the vas and that the amount would be refunded. However the vas was not deactivated and i was charged rs.30 again this month towards subscription renewal. I called CC again to lodge the complaint and demanded refund. But this time they deactivated the service and closed the complaint. No refund was provided. My complaint on their VAS (vas.bsnl.co.in)...
Complaint comments Read comments Complaint category Mobile Service Providers

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