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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - non use broadband huge bill

User
 avikamble on Oct 31, 2014
I have bsnl landline + broadband connection 545 broadband plan and one india landlin plan . My bill is approx. 750 month . On july 20, 2014 my broband connection has been stopped because of non payment of bill which is approx. 1500 but after that tlll now i will get full month bill landline is working but outgoing facility stop and brodband is also stop now my outstandig bill is 4000 after 1500 rs bill i did not use broadban till now so why i have to pay broadband charges? Please help...
Complaint comments Read comments Complaint category Broadband

BSNL - non-recharge of my cellone prepaid 09430611277 for Rs.320/-

User
 asl_vksingh on Oct 31, 2014
ON 30/10/2014, I paid for Rs.320/- for recharge of my prepaid gsm cellone no.9430611277 through bsnl portal . Payment was done throught net banking.Details are as under: Last 10 Transactions Date (Value Date) Narration Ref. No. Debit Credit 30-Oct-2014 (30-Oct-2014) TO TRANSFER INB BSNL Recharge BSNL_RECHARGE Paymen ASBI3536565578IG00DFSMR8 TRANSFER TO 3199604162094 320.00. But my prepaid mobile was not given for the said amount. Kindly look into the matter and arrange to get my money refunded or recharge of my above mobile no. Thanks in anticipation pl ...vksingh email id:vksinghrail@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - 3G NOT THERE

User
 manjureee2014 rajan on Oct 30, 2014
HI i am born and brought up in a village called pavoorchatram, which is located nearer to the tenkasi area belongs to tirunelveli district 3g signal is not there in my locality plz take some steps for providing me a 3g service in pavoorchatram. state:tamilnadu district:tirunelveli taluk:tenkasi area:pavoorchatram WE NEED A 3G FOR OUR LOCALITY SO PLZ ARRANGE IT AS SOON AS POSSIBLE....
Complaint comments Read comments Complaint category Internet Services

BSNL - bsnl land line is not workiing

User
 anu2014 on Oct 30, 2014
my landline num 0755- 2485922 bsnl is not working since 20 october 2014 and today 30 october 2014 10 days has passed my phone is sstill dead the bsnl employees is also not leasning to us the Engineer of our area bsnl is saying that sir please take another private company connection if u have any problem we have registered so many times compalint to bsnl...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - COMPLAINT AGAINST LANDLINE

User
 Sanny Sawyer on Oct 30, 2014
HELLO DEAR SIR OR MADAM, WE HERE BY FROM KARTARPUR GAS SERVICE WANT TO INFORM YOU THAT OUR LANDLINE PHONE NUMBER 01812782247 IS DEAD SINCE FROM YESTERDAY EVENING. WE INFORMED IN THE EXCHANGE BUT WE ARE UNABLE TO RECEIVE ANY QUERY.MR. AVTAR SINGH MACHANIC DID NOT REACHED FOR COMPLETE OUR SOLUTION. PLEASE TAKE A COMPLETE ACTION AGAINST THEM. THANK YOU. REGARDS AND THANKS KARTARPUR GAS SERVICE. G.T ROAD KARTARPUR....
Complaint comments Read comments Complaint category Telecommunications

BSNL - deactivation of broadband no.0184-2265422

User
 dinesh kumar bhatia on Oct 30, 2014
03-09-2014 I submitted request in GM office, Sector 8 KARNAL for deactivation of my above number for 9 months, as I am away from my city i.e. my residence.It looks that further charges have been added despite my request.Pl.deactivate this temporarily from the date of my request so that I may deposit the correct amount of the bill...
Complaint comments Read comments Complaint category Broadband

BSNL - Mobile Stolen - Deactivate SIM

User
 blp_18 on Oct 29, 2014
My mobile with number +91 9440281947 was stolen today. I would request to block the SIM. I tried to contact customer support. They gave me a number to reach out to. But that number is not working at all. Thanks for the help. Alternate contact: 9886078683...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - broadband complaint for 04561-253532

User
 rajesh0508 on Oct 28, 2014
Dear sir, Ii would like to inform you that I am using this number for the past 35years and I am a broadband customer for the past 1 year paying more than rs 1000.00 every month. Mostly every month we are facing problem with the Internet and the response from every complaint is very slow. Presently we do not have Internet for the past 15 days and today the local technician has sorted my landline, and had informed Us that the rest can be done only by the AE of thiruvadanai. i had called the AE and he had responded that he will solve the problem when he comes to my area.but he doesnt know when he can...
Complaint comments Read comments Complaint category Broadband

BSNL Landline - Connection

User
 arunkumar safety on Oct 28, 2014
Dear Sir, Am D. Arun kumar and i was trying to apply BSNL Landline and Broadband connection in Kumbakonam for past 2 months & my friend also applied since one year back he is also residing in same block he is also trying to contact though phone and by approaching Exchange office, but no response from officials in kumbakonam circle, if we try to contact through phone they are keep on giving some others number to contact. I don't know what is the exact problem and also i want a proper reason why they are very lazy. And i had plan to raise complaint and trying to know the information under...
Complaint comments Read comments Complaint category Internet Services

BSNL - LANDLINE NOT WORKING FROM 1 MONTH.

User
 pankajjoshi86 on Oct 28, 2014
Since from 1 month, my landline phone (05947)-223364 is not working. I have said & complainted regarding this several times to Telephone Exchange officials but no action has been taken till now. Now being fed off O have decided not to deposit bill amount received for this month. Inspite of being such big network, very poor service is of BSNL nowdays. Reuest you to foward this to BSNL senior most zonal officer so that my problem sorted out. Regards, Pankaj Joshi. 9837722932....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - BB Complaint

User
 vijeev on Oct 26, 2014
Dear sir, We have a Broad Band connection in my home no is 04923232529, My father had given several complain to the exchange . Last more than 2 months it is not yet solved and I, had registered online complain no is112195101132. We are paying the monthly amount with out usage. Please do the need full. Thanking you, vijeev...
Complaint comments Read comments Complaint category Telecommunications

BSNL mavelikara - Landline phone is not working(0479-2347611)

User
 Ajo George Jacob on Oct 25, 2014
Sir, 1. It is intimated that my land line number (0479-2347611)is not working since 09 Oct 14. I am also registered a complaint in your Chettikulanagara telephone exchange. 2. It is further submitted that I am working in an Indian Armed Force (Indian Navy) in Mumbai . During my voyage, the above mentioned telephone is the only communication system that is used to communicate with my family. 3. Therefore it is requested that complete the defect rectification of the above mentioned land line telephone at the earliest. With regards Ajo George Jacob...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - OVERCHARGING BILLS NO ACTION TAKEN EVEN AFTER COMPLAINTS

User
 ankitksingh25 on Oct 25, 2014
I had registered the complaint (Communication ID- 111774085740 ) on 20 August 2014 through BSNL helpline toll free no. 18004241600 regarding the "10% central government employee discount" as my father is serving in Indian Air Force which was not given by the BSNL from June to September. BSNL representative assured that discount will be given in the next month bill after enquiring certain details. Next month discount is not given in the BSNL bill. I called up the toll free no. 18004241600 again. The BSNL representative gave me BSNL account office number. I called up there too they gave me...
Complaint comments Read comments Complaint category Unauthorized charges

BSNL Prepaid Mobile - Forcefully subscribing to unwanted Bhavishyavani pack.

User
 Martincharles on Oct 25, 2014
Dear Sir, I have never opted for any Bhaviyavani service from BSNL and in fact I have made 3 times UNSUBSCRIBE and after all those long procedures, I got msg that I am unsubscribed. But again the very next morning they have subscribed me again without me using the mobile even for any purpose during the interim period. Please unsubscribe my Bhavishyavani service immediately. Every 7 days deducting 20 Rs from my balance BSNL should be ashamed off.. My mobile no 9489824808, I am not at all interested in this service. . Please unsubscribe it. I tried calling customer care nos of BSNL and...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Charging extra money on bill

User
 Aswini anandane on Oct 23, 2014
Sir, My phone no is 04132333217. It proves to be very bad on the BSNL part to act like this and eat our money without knowing to the customers by activating some idiotic service called as hungama service. I request the bsnl people to deactivate the service immediately. Even after issuing the letter you have not done it. If this continues we will have to approach the consumer court. So take necessary action as soon as possible....
Complaint comments Read comments Complaint category Government Organizations

BSNL - Recharged credited but now account is nil mobile no 9421670568

User
 RajganeshBodhankar on Oct 23, 2014
I had recharged my prepaid mobile under voice pack scheme for rs135/- talk time for 5hours 35 minutes at 6.51 pm dated 22/10/14. I have received the SMS from your side giving the confirmation at 6.52 pm. But today balance of 00.84 paise is been shown, i have not used my phone for that amount...mobile no 9421670568...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - amount credited but talktime is nil

User
 RajganeshBodhankar on Oct 23, 2014
I had recharged my prepaid mobile under voice pack scheme for rs135/- talk time for 5hours 35 minutes at 6.51 pm dated 22/10/14. I have received the SMS from your side giving the confirmation at 6.52 pm. But today balance of 00.84 paise is been shown, i have not used my phone for that amount of time. I want to know where my money has gone....
Complaint comments Read comments Complaint category Mobile Service Providers

Bharat Sanchar Nigam Limited - Balance deducted for fake reason

User
 mdarshadzaidi on Oct 22, 2014
I was using the data connection of my mobile on other device and suddenly received a message that I have been charged Rs 30 for subscribing to video on demand service, which I of course didn't do (they do these kind of things to steal the balance from the subscribers account often), i was already running low on balance while roaming and this just made it worse. Please look in to the issue and take necessary action as soon as possible....
Complaint comments Read comments Complaint category Unauthorized charges

BSNL - Complaint For New Broadband Connection Application No.HRHIS1709140001 DATED 17-09-2014

User
 Ashwani Kumar Mehta on Oct 22, 2014
Dear Sir, I Ashwani Kumar s/o Sh.Des Raj R/o H.No.15 D Block Sirsa.I deposit in new connection Security on Dated 17-9-2014 in Office of BSNL Sirsa Haryana.My Application Number is HRHIS1709140001 DATED 17-9-2014.I talk to BSNL office of Sirsa SDO & Divisional Engg.but no satisfied response on officers.Plz sir i request to you my Broadband connection should be imposed. Date-22-10-2014 with Regards Ashwani Kumar 094163-79621 092551-19864...
Complaint comments Read comments Complaint category Broadband

BSNL - AUTOMATIC DEDUCTED RS.305 FROM MY MOBILE ACCOUNT

User
 hangur on Oct 22, 2014
ON DATE 17 TH AUGUST-2014, AT 2TO 3PM RS.305 IS AUTOMATICALLY DEDUCTED FROM MY MOB.ACCOUNT WITHOUT ANY REASON, AFTER MANY REMINDER TELEPHONICALLY NEAR ABOUT MORE THAN 50 TIMES TO BSNL CUSTOMER CARE, NOBODY SOLVE MY THIS DEUCTION PROBLEM SO PLEASE CHECK MY ACCOUNT & ADD MY RS.305IN MY MOB.ACCOUNT MY MOBILE NO.IS---9423626409 THANKS & REGARDS JAYANT PANDE...
Complaint comments Read comments Complaint category Mobile Service Providers

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