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BSNL Customer Care

Bharat Sanchar Nigam Limited

B - SB Patil Rd, Santacruz West, Maharashtra
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:Landline – 1800-345-1500
 Mobile – 1800-180-1503
 WLL – 1800-180-1502
 BSNL Broadband – 1800-345-1504
 BSNL MPLS-VPN Toll Free Number – 1800-425-1957
 Web Conferencing – 1800-111-233
Mobile:+91 80 2213 3200
BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
More...
 
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BSNL Complaints & Reviews

BSNL - Lost my mobile

User
 shassharma on Oct 2, 2014
Hi, I lost my mobile with bsnl sim (Karnataka Registered). Mobile number is 08277703283. I tried calling customer care but there is no option to talk to bsnl representative. Please block my sim so that no one will misuse it. My current working mobile number is 9538007269. Regards Shashank...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL - Non receipt of sms 0f my Pension

User
 damledinkar on Oct 2, 2014
Sir, Every month I used to get sms of credit of my Pension to my account in RBI CREDIT SOCIETY NAGPUR. But for the last two months I am not getting sms of credit of my Pension. When contacted RBI CREDIT SOCIETY they say that it is a fault of BSNL because they (Society) send SMS every month. My Mobile No is 9423682299 My email address: damledinkar@gmail.com Thanking you Yours faithfully, Dinkar Damle...
Complaint comments Read comments Complaint category Banks

BSNL - Mobile Lost & SIM needs to blocked immediately for no 9432209357 (account no 307354811)

User
 Sbrahma on Oct 1, 2014
Sir, Please be informed that my mobile is lost and missing since today(1st Oct) evening. To avoid misuse of the same, the SIM for the no 9432209357 needs to blocked with immediate effect .My Account no is 307354811. Please do the needful at the earliest & oblige . Regards, Saibal Brahma 18 Nanda Lal Mitra Lane, Tollygunge, Kolkata-700040 Alternative no : 9836613636...
Complaint comments Read comments Complaint category Telecommunications

BSNL - About a charge for rs 8000, which i never used or downloaded data (BSNL Mobile C

User
 maynami on Oct 1, 2014
Complaint: About a charge for rs 7290, which I never used or downloaded data (BSNL Mobile Customer A/c No. 513469364, cell no: 8331962568)my BSNL Mobile Customer A/c No. 513469364cell no: 8331962568Complaint: About a charge for rs 8000, which I never used or never downloaded data I have received a bill for Rs 8000 for alleged use of 11GB Data.My laptop has 3GB free space.If full 3GB capacity or greater than 3GB capacity is used, my laptop will crash.There is no scope with my laptop to use 11GB.By personally visiting the below addresses1)BSNL Customer Service Center, near p&t quarters, secunderabad2)the...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL manikjod - I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY

User
 Sanjay Kar Baruipur on Oct 1, 2014
i LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD AT HOME. MY MOBILE NO.WAS 9432351304 AND ACCOUNT NO. WAS 308059989, INVOICE NUMBER WAS 335181879. I WANT TO BLOCK THE SIM CARD SO THAT NO ONE MIS USE IT. I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY. my alternative mobile no. is c/o SANJAY KAR MOB.NO. 9477212361...
Complaint comments Read comments Complaint category Other

BSNL - my internet not working my bsnl mobile number9952163311

User
 nayeemjohn88 on Sep 30, 2014
Dear sir, I am nayeem john from erode my bsnl mobile number9952163311 last 4 days onwards 27/9/14 to 29/9/14 my internet npt working i called your customer executive for 3 times but nobody is responding well please help me with this issue and sort out quickly...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - Lost my phone with BSNL Sim

User
 vsb_lakshmi@yahoo.com on Sep 30, 2014
Dear Sir/Madam I would like to block my BSNL sim (prepaid - microsim) bearing number 94829 71902 as I lost the phone before I could recharge for the first time. I do not want my sim to be misused. I lost it around 10 days ago. (19/09/2014) in Bangalore. My alternate contact number is 98807 14636 Thanks...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - Reg.deactivation of Hungama.Com.

User
 Mohanraj.V on Sep 30, 2014
I found that a sum of Rs.289/- and Rs.390/- has been charged as one time charge in my telephone bills for the months July and August 2014 respectively for the reason downloading of Hungama.com. movie, music and games. (My Phone No. 04174-229889). As I have not opted for this facility and also not all downloaded any programme from this service, I hunbly request you to kindly DEACTIVATE immediately the HUNGAMA.COM from my broad band service. Also I request you to kindly refund the amounts of Rs/289/- and Rs.390/- already paid b;y me. Thank you very much. (My phone No.04174-229889)...
Complaint comments Read comments Complaint category Telecommunications

BSNL - complaint not resolved

User
 Shivendra Solanki on Sep 29, 2014
i have registered a complaint for broadband on my number 07342525308 with registration number 1020133320 on 27/09/2014 and i got a message saying it has been resolved on 29/09/2014 but no one even visited or called on landline to ask about the complaint . i just got the registration message and resolved complaint message without any action being taken on it and the broadband connection is off for last 2 days and no one picks up call on 1504 (helpline number) as soon as it starts ringing to connect to executive, the executive disconnect it ....
Complaint comments Read comments Complaint category Broadband

BSNL - Land Line Not Working since 15th Sep-2014

User
 thomasdenny on Sep 29, 2014
Sub: Telephone Not Working- Reg Ref: Telephone No.0484 2749043 & A/c No.9033726214. Dear Sir, This is to inform you that the above mentioned Land-line Telephone no is not working from 15th September-2014. I already registered a complaint through telephone fault booking systems on 16th September, 2014. The Complaint Docket No is 111947110802. Request you to solve the telephone complaint at the earliest. Regards. Thomas Poulose S/o V C Paulose Mob:9947383010...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - 3g,2g network tower and CDMA Tower

User
 LOKES on Sep 29, 2014
sir, i am from basirhat north 24 parganas west bengal.i took new one 3g connection. my mobile not found 3g network but data card some time found 3g network three bar and signal strength(-106dBm), internet speed is very slow download speed above 30 kbps some time 10 kbps.at basirhat more time link failure s.d.o.t no action for this problem .2g network in one month four or five time no service .pleaase do something and solve this problem....
Complaint comments Read comments Complaint category Laptops / Notebooks

BSNL - landline connection termination

User
 sudhakarg1957 on Sep 26, 2014
Sir i had landline+Broadband connection in Rampura m.p. whose tel. no. is 07421-238124 For which i had submitted a connection termination request at BSNL office Rampura Abour 2 months before but only my broadband connection is terminated & i am still receiving tel. bill for landline Also my deposit is around Rs.4500 which is not refunded....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Landline - NEW LANDLINE CONNECTION NOT INSTALLED

User
 Karan Kalyan on Sep 26, 2014
We have applied for new land-line connection on 23.08.2014 following are the details: KIRANPAL SINGH KRLPPT123081400036 DN NO. 002113084 LANDLINE NUMBER ALLOTED- 01802688565 We have been following up for our new connection applied since 23.08.2014, and till now connection is not installed. Inspite of several mails, calls(local office, lineman, JE, SDO, DGM) and visits, there is satisfactory answer or solution. Even they dont pickup the call in first attempt and after several calls they behave like we have done any crime to apply BSNL connection. It shows since top to bottom there is...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - No service but billed for last three months

User
 karthikaran on Sep 25, 2014
My no. is 0416-2254811, Account Number: 9016856441, am using this for past so many years but unfortunately the broadband is not worked for so many months but still i've paid the bills on time, but due to some error in connection or wire i lost 4 modems yet now, i've replaced it without the awareness that i thought it was of my fault brought a bad modem but absolutely not it's BB wire problem.even so many days the BB is not worked continously and i've lodged so many complaints, but they doesnt understood whats going on in, and one day i asked them to change the wire they did and worked for somoe...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL - Change of Broadband plan without notification

User
 gunis on Sep 25, 2014
Hi I am a BSNL customer for many years, and had a broadband connection with Plan BBG-FN-HOME-600-COMBO-PLUS-MONTHLY (it has night unlimited download faciltiy between 0200:0800 hrs). In July 2014, my plan was changed to BBG-FN-COMBO-630-MONTHLY without any notification. This plan doesn't allow free downloads during night hours. The invoice of July was delivered to me on 25th of August, because of which I remained unaware of the changes. I have been billed Rs. 4038.00 for the month of August 2014 because of the change of plan. I tried to contact several authorities, but everyone is giving me different...
Complaint comments Read comments Complaint category Broadband

BSNL - NCPR ISSUE

User
 satheesh kumar.M on Sep 24, 2014
Hi Team, This is Satheesh Kumar from coimbatore. my mobile number is 9488953535, Regarding the issue is already register NCPR service past 1 year ago but i still getting promotional message from your end i am really irretating the SMS, i dont want any FOOLISH sms from your end. Clear l the issue ASAP. SMS Content: UR mobile number has won you 500, 000 pounds in 2014 COCO COLA mobile awards need in U.K to claim send your ... Recv Number :8467074852 Regards, Satheesh Kumar.M 9488953535...
Complaint comments Read comments Complaint category Other

BSNL - Amount deducted but not recharged

User
 AGK1964 on Sep 23, 2014
Sir i have recharged my mobile number 9421705511 by using online banking of ICICI on dt. 23 /9/2014 Rs.50/- but it was not recharged but the money was debited from my account .so i request u to plz refund my amount to my ICICI account . its happens frequently. Pl take action against complaint. Pl do the needul....
Complaint comments Read comments Complaint category Telecommunications

BSNL - Frequent Disconnecting during incoming/outgoing calls

User
 srajram on Sep 23, 2014
Ref. : Mobile no : 9487617385 With reference to the above mobile no., i am a prepaid customer of BSNL mobile.I used to call/receive call from my mobile. But during incoming or outgoing call it disconnects frequently every after 2 to 3 minutes.It is so a serious problem that I have to call 3 to 4 times to a person for a full conversation. I could not contact customer care since the line is always busy. I am using Black Berry phone. The model of the phone is BOLD. The sim which was bought recently from BSNL Namakkal Dist. Kindly give more importance to this issue and resolve as quick as possible. Regards,...
Complaint comments Read comments Complaint category Mobile Handsets

BSNL - I want to stop any activated tune in my mobile

User
 rekharaigmail on Sep 22, 2014
I want to stop my any activated dial mobile tune from my mobile because unnecessary my balance is deducted by this i a lost my balance daily so please deactivated any mobile tune is activated please sort out my problem as soon as possible. Thankyou...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

BSNL - Already surrendered Telephone connection No.2591776

User
 dlaxmirajaram on Sep 22, 2014
Telephone Connection No.2591776 was surrendered during the month of July 2014 and the instrument was handed over in bsnl office as we have shifted our family to visakhapatnam where our daughter is residing. We have received a message on mobile from BSNL, Nagpur that we have to pay Rs.2940/- before 6th October, 2014. Before surrender of the telephone connection we have cleared all the outstanding dues. Please kindly inform the above dues position if any to be remitted in detail to the current address. D Laxmi Raja Ram, C/o Smt. D Yamuna, 203, Ranjani Enclave, Marripalem...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

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