Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have raised a complaint on 17th July 2014 for the BSNL Broadband[protected] which was completely out of order due to no ring tone on land line device. Attached photo proof of complaints raised.

It seems to be an small issue and could be solved within a day. Rather than I had to visit in person to the nearest telephone exchange (IIMB, Bangalore, Bannerghatta Road) daily for a follow up. All the time I was promised to resolve...

i received a call from bsnl hungama to activate the services on my landline connection of broadband at my home.since then i have not used the services but bsnl is charging the bills everymonth.please deactivate the services immediately.i am not using it.whether there is no any management to observe that though the services are used by the customer.it is the part of service providing agency to look at this.please deactivate the service immediately.---s...

The BSNL mobile tower situated at Tengapukhuri, District: Sivasagar, Assam remains down when there is an electricity power cut in the area. Being a remote area we often face power cut in the locality, but at the same time we dont get mobile network coverage from the nearest mobile tower in Tengapukhuri. The local people are facing this problem for almost a year now. Online/telephonic complaints have been booked but the problem was not solved...

This is absolutely preposterous!!! On August 7th my landline and broadband bill came to be 6500 charging 3681/- for night free download. To my shock, That was when I found out that the Night Unlimited Plans have been scrapped. So i’ve been using internet at night for the whole month of July and starting of August without any notification. I have registered my mobile at BSNL but have received no notification whatsoever. It’s amazing...

Dear Sir,

I would like to inform you that I, Ashoke Kumar Dey, have
applied for new landline connection with broadband facility at my premises at Purulia
on 28.07.2014.I have deposited 1175INR as required(Application number- [protected]).I
was assured verbally by the official concerned that my connection would be
given within next 3 days. I had to call him after 7 days and many times
thereafter...

I have a LandLine, i wanted a Broadband so i made the online Application, I got a message that my lead is being processed and mr Umashankar Tiwari will be the concerned person to talk with, i called him, he is such an irreponsible jerk, always told me wo waha aapko waha se call ayega ye wo this that so i directly visited office and filled the BroadBand Application form and submitted it, more than 3 days elapsed but no reponse by them although...

Deactivation of BSNL HUNGAMA I have been using BSNL broadband for the past 2 years. From last month i saw that an additional amount of Rs.191/- has been charged against Music on Demand and Games on demand. . I am totally not aware of this service and i called up hungama.com customer service but they are always busy i dont know for what reason. I really dont know why i am suppose to pay for something which i havent subscribed. . I never...

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number. My Mobile #: [protected] Nokia 100 Mobile IMEI #: [protected] Please Block the SIM Card and also lock my mobile with the above mentioned IMEI Number. Regards, K.Applanaidu. Alternate contact number : [protected]....

Dear Sir,

Please note that my landline connected BSNL broad band[protected] was having problems. Went to telephone exchange Pandalam, they suggested modem problem, asked to buy new modem, same bought for Rs 2000/- got it programmed but it only works when phone line is directly connected to modem which creates problem for me i.e my landline does not work. Problem reported from[protected] onwards but, no action taken. Earlier...

Respected Sir/Ma'am, I am using BSNL connection ([protected]) of Haryana circle in Palwal since MMaMarchMarch 2014 as it is roaming free to all over Haryana. Initially the signal quality of BSNL was good but now a days it is very poor and sometimes signals are not available for full day. One month has been passed since I got good connectivity. My this number is spread to all my known and relatives, so I cannot change this number. Many...

respeced sir, there is line problem in my landline connection and because of that broadband speed is not satisfactory... i have registered compliant in bsnl office, camp, amravati. since from last 20 days, , but no action is taken for solving the problem and behavoir of bsnl officers is worst which i have seen ever so i request you take action against it...

respected sir... i have bsnl prepaid sim and my number is [protected]...i belong to bangalore..i have been charged a sum of 110 rs on 19 july 2014 i.e 110 rs was deducted from my account on july 19 2014 even though i didnt make any use of my number/sim to either call someone or use internet on that day..i have been calling bsnl customer care for the last few days...but i got weird responses from them..when i asked them to give me call details...

I have made a recharge my prepaid no. for Rs 110 using bsnl portal and the money has been debited out of my SBI account. I m calling the cust service number they are not picking up or giving me ambigous information. My money is not credited into the account. What shall I do. Who will give me my money back....

Suddenly the SIM gets blocked and I am unable to use the Mobile. This has happened twice inlast 2 months.I replaced the SIM 2 months back on Chargeable basis .and paid for the same.New SIMhas failed from today..I hadbeen put tohardship because if BSNL's inferior technology Dexter [protected]...

I have been trying to connect to BSNL customer care service center for the past five days to block my sim.But the lines are so busy that I couldnt connect even once.So I request you to help me in this as soon as possible since I want to take new sim on the same number....

I have been trying for past five hours to get in touch with customer care, but after a wait of 1 hour 3 minutes each time, call gets disconnected and this happened five time. Extremely worst service in the world BSNL is providing to its customers. BS Mehla Ph. [protected]...

I have been trying to connect to bsnl customer care centre for the last five days to block my sim since I lost the mobile.But I couldnt connect to it.I request you to solve this as soon as possible since I need to take new sim on same number soon....

Our telephone Nos.[protected] and[protected] are still not working properly. Our earlier Wimax numbers were disconnected without any prior information and we were given broadband numbers. Even after two months of new connections, we have not received single proper working day and internet connectivity is nil. Despite several requests and literal pleas nobody in BSNL give a heed to our requests. Probably an organisation with worst customer...

Respected Sir, I am Tamal mazumder.My mobile no is [protected].I have recharged Rs-155(Net pack) from bsnl site.Due to unsuccessful recharge, amount is debited from debit card . I have call to the customer care several time, but till now i getting nothing.please provide me either net pack or refund money. I request to you please look in to this matter as soon as possible. Thanking You Regards, Tamal Mazumder tamal.[protected]@gmail.com [protected]...

Respected Sir/Madam, I am user of your prepaid mobile service with No [protected].Today morning when I recharged my mobile again I received a message stated that you are charged rs 15 for subscribing the service gold pack with validity 7 days. which not activated by me but this service and other another services automatically activated on my number which is not activated by me. Requesting you to treat my complaint on priority basis and...