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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 15952
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 384

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R
Ritesh3010
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Deactivate number

Address:Sawai Madhopur, Rajasthan

Dear Respected sir / madam I am ritesh jain & I am using this bsnl number before 3 years registered by ritesh jain ( [protected]) after that my sim was lost, that after just I have checked this number that sim some people is using for make wrong things, so I have just request to you please stop this number otherwise will get another problem in future, Please try to make it quick for deactivate sim as soon as possible Hope you will...
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A
akshay10
from Surat, Gujarat
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Landline as well as Broadband Dead since 8months

Address:Solapur, Maharashtra

Respecetd Sir, Im Swamirao D.Kulkarni(Ph no:[protected]) from Maharashtra district Solapur. sir as i mentioned earlier my Landline &Broadband dead since 8months.But no officer took d interest in solving d problem. Im tierd to being hanging around BSNL office since 8 months. So its humble request to u to look into my matter asap. I hope u dont let me down this time....
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R
Rai Pramod Kumar
from Ahmedabad, Gujarat
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Broad Band & Land Line is not working.

My BSNL land line no[protected] is not working since last 15 days. I have already lodge a complain in this regard with Kalyan Telecom Office on 24/7/2014, Complain Registration No [protected]. After contacting to SDO /Kalyan Telecom office, it was assured that problem will be resolved at the earliest. After the laps of around 15 days nothing is herd from BSNL. Therefore, it would be difficult to continue the services of BSNL further....
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S
SHASHI KANT AGRAHARI
from Mangalore, Karnataka
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Deduction of money on talking to registered 2 free bsnl numbers

Address:Bangalore, Karnataka

Sir i am having bsnl mobile connection under jai jawan scheme. I have registered 2 bsnl numbers for 20 mnts free call but from 31 jul 14 money is deducted on talking to registered mob number [protected] and i am not able contact costumer care, so i have registered complaint through sms service and registration number is s[protected]
Further requested if possible please confirm update 2 bsnl as [protected] [protected]
Thanks...
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D
dvama80
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone no.27018278.

The above phone is not working properly for the last 5 yrs.There is noise and lot of disturbance making it senseless to continue any further.I am a retired senior SBI official and unable to visit your office at tarnaka repeatedly.I had complained scoreless times without any proper rectification.I have always recieved a static reply we are attending, there is fault in the cable line.Please let the authorities make me understand whether i should...
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J
Jasonsaldanha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wll phone conversion from landline

Hi sir, I have had a fixed landline till 2012 Later they converted it to wll phone The reason being that the cables have been damaged due to road work I have gone to the Bsnl office in Belur a few times and requested them to put the landline back There has been a direct denial saying that they are unable to do it I need the fixed landline back as the wll phone has never worked and we have been paying the bill ever since Also I require...
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A
Aneeshnelson
from Rania, Haryana
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sim rejected

Address:Thiruvananthapuram, Kerala

my no. is [protected].this number is rejected when i using it in net purpose on 30/7/2014 evening.i used 'PUK' option.10 times reenter the code.After 10th time i entered the code suddenly the sim is rejeted.i can not use my sim even a call. Please reactivate my sim number....
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S
shubhangi0
from Dumka, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of bsnl hungama service

Address:Dhanbad, Jharkhand

I am Shubhangi Priya using Broadband bsnl net .I live in Dhanbad .State-West Jharkhand .My land line no[protected]. .A large sum of money Rs 297 has been unnecessarily i have to pay its my request please deactivate this bsnl hungama feature .I have complainted to nearby bsnl office in my city but no necessary step is taken . please its my request to deactivate as early as possible .If i have to give extra money in july then i will...
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A
Anju080723
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessarily deducting money.

Address:Thiruvananthapuram, Kerala

Hi, BSNL has been charging Rs 7 per week for Job alerts which I haven't subscribed for. I tried stopping the services by sending STOP to 155223. Even after doing that they continue charging money for the same. Also I have tried stopping the Hello tune services that I have subscribed for. This request also hasn't taken care properly. When I tried reaching the customer care, they are not even connecting to any person. I don't know whom...
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S
Subhajit Paul
from Silapathar, Assam
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Promo rule violation and plan change without my knowledge

Address:Bankura, West Bengal

Hello, I'm Subhajit Paul. My BSNL Cellone number is [protected] under Bankura exchange of West Bengal Circle. I recharged with Rs. 96 promo on 08.07.2014 for having facility of BSNL to BSNL 10 Paisa per minute scheme with validity of 1 month. But on 31.07.2014, I got message after a call that I'm in per second plan and they charged Rs. 1.40 for usage of 140 seconds. Is there any reliability of the promo schemes in BSNL? I want everything...
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S
sreeman mukherjee
from Kolkata, West Bengal
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Low speed in Broadband

Address:Kolkata, West Bengal

My landline No. is [protected] and customer id is[protected] I have a broadband connection in this no. The scheme I am in is 999 rs with speed of 4 Mpbs upto 8 Gb download but for last 2 months the speed is 0.65 to 1.00 Mpbs and I have made several complaints to BSNL with no repite and to make a complain you have to spend more than 15 mins and make atleast 6 attempts and after that a person will ring back and say that it is not his duty complain...
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Address:Kolkata, West Bengal

Please refer to my complain docket no.[protected] with you. My own Telephone No.[protected] to be shifted from existing room to another room at my same registered address which is : 132/G, 5th floor, New Alipore, Kolkata - 700 053, W.B. Solicit your cooperation Subhash Chand Saraogi Chairman - Pioneer Group [protected]...
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P
prasenjitsubhro
from Taki, West Bengal
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erroneous charging for services which were not even availed

Address:Kolkata, West Bengal

I am Prasenjit Das, a Central Government Employee, residing at 74 B.P.M.B Sarani, Bhadrakali Hooghly, PIN-712232, West Bengal. I am a BSNL Mobile service subscriber, on 25.07.14 and 30.07.14 Rs.5/- each day, was charged from my mobile talktime balance for some Service named Lifestyle, a service which I never activated or availed. to seek refund of the amount I called the Customer Care Helpline for BSNL at [protected] uncountable times and...
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S
Swapnanil
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but balance not credited

Address:Kamrup Metropolitan, Assam

I already have given this complaint but as it takes longer time as well as no responds from bsnl castomer care, therefore I am repeating my complaint where my money got debited from my bank account but the balance not got credited to my mobile . The Transaction ID is IGX3774364 for Rs. 135 on 27/07/2015 at 05:59:35 PM for mobile no +91 [protected] . Please look after the matter, the amount is not a issue but I can't let it go . Because, I...
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T
Trisha Manna
from Kolkata, West Bengal
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No action has been taken again

Address:Kolkata, West Bengal

My broadband is not connecting from last 7 days. It shows error 651 each time. I have submitted a complain on 25th july 2014. today is 29th july 2014. No action has been taken, even they had not contacted me. I called divisional engineer, after trying more than 14 times she attained the call but give me no to contact which belongs to sodepure H.b town exchange. whereas my no is under panihatti exchange. Naturally my call was cut by the Sodepure...
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Nithya39
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hopeless Customer Care Number 1503

Address:Bangalore, Karnataka

Try calling 1503 ... it says waiting time is 50 MINUTES ...is it expected a person has to hang 50 minutes ??? Even after the time of 50 minutes, the music goes on and on ... and no customer care executive attends to the call ... Pathetic situation ......
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A
Aravind Chella Thurai
from Delhi, Delhi
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broadband not connecting continuously from last 2 months

Address:Kanyakumari, Tamil Nadu

sir/madam,
my bsnl land line number[protected]
bsnl account number : [protected]
From last 2 months my bsnl broadband doesn't connect continuously, i complaint several time to bsnl office (thuckalay office numbers[protected],[protected] and through toll free number 1504.bt till they not rectify my broadband problem . i face a lot of problems, not able to do any transaction and not able to pay current bill...
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Aravind Chella Thurai
from Delhi, Delhi
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bsnl broadband doesn't connect continuously for last 2 months

Address:Kanyakumari, Tamil Nadu

sir/madam,
my bsnl land line number[protected]
bsnl account number : [protected]
From last 2 months my bsnl broadband doesn't connect continuously, i complaint several time to bsnl office (thuckalay) and through toll free number 1504.bt till they not rectify my broadband problem . i face a lot of problems, not able to do any transaction and not able to pay current bill etc.. through online . four times i directly...
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P
Puneet Varma
from Vasai-Virar, Maharashtra
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Money not Refunded for failed transaction

Address:Ujjain, Madhya Pradesh

I tried to recharge my mobile no. [protected] through your BSNL portal but it failed to complete the process. it happened two times on same day i.e. 28th july 2014, first i tried to do recharge of Rs. 250/- and later of Rs. 100/- both time the transaction failed, but the money has been debited from my bank account. i check even after 24 hrs also but its not being refunded till now. Requesting you to kindly refund the amount of Rs. 350/- for...
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R
remo23
from Mumbai, Maharashtra
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Mobile no. is out of network

Address:Pune, Maharashtra

My mobile no. is [protected]. this no is dead from 28/07/2014 upto 29/07/2014. today this no also dead i launched this complaint third times. previously bsnl customer care officer says that this kind of problem will not appers in future but this problem arriess again and again please solve this problem....
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