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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 15952
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 388

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K
kushal_Kashyap
from Bengaluru, Karnataka
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Lost Sim card

Address:Bangalore, Karnataka

I Kushal Kashyap, have to inform you that the SIM card having Cell No. [protected] has missed somewhere and I tried to track the same, but it appears that the same has been lost. It happened on 07.14.2014 You are requested kindly to get the same deactivated....
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N
Nipun Bamakhata Talukdar
from Muluppilagadu, Kerala
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Mobile fraud

Address:Bangalore, Karnataka

I register a complaint today regarding some recharge problem with BSNL online recharge. Unfortunately, I posted my mobile number. I immediately receive a call from the number [protected]. The guy started asking me about my debit card details and I revealed some. But when started asking 3D pin etc. I grew suspicious and I started looking for this number in google. I found plenty of the fraud from this number and I told him that he is a cheat....
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Nipun Bamakhata Talukdar
from Muluppilagadu, Kerala
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cheating calls from 8737031458

Address:Bangalore, Karnataka

I register a complaint today regarding some recharge problem with BSNL online recharge. Unfortunately, I posted my mobile number. I immediately receive a call from the number [protected]. The guy started asking me about my debit card details and I revealed some. But when started asking 3D pin etc. I grew suspicious and I started looking for this number in google. I found plenty of the fraud from this number and I told him that he is a cheat....
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S
svishal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Internet Broadband Service

Address:Thane, Maharashtra

Since last 2months we are experiencing frequent disconnections in our BSNL Broadband service, also the land-line connection is not working fine. Despite of logging complaints on their helpline : 198 several times, almost every alternate day and also post visiting the BSNL office 2 times in a month there is no proper action from their side. The concerned officials just mark the complain as resolved from their end without asking whether actually...
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N
nbahirat
from Nellore, Andhra Pradesh
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Signal reducing to zero inside the house when power supply fails

Address:Hyderabad, Andhra Pradesh

I stay near lingampally railway statuon and i found that when ever the power supply fails the BSNL cell one signal immediately becomes zero and remains zero inside the house till power is restored .This can be for 2 to 3 hours as well.The signal becomes normal as soon as the power supply is restored . We are loosing heavily as people feel that we have cut the call inbetween communication .I think the BSNL are not switching the emergency power...
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C
crossx
from Merta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Major changes in broadband charges without intimation

Address:Gulbarga, Karnataka

Hi, I have a BSNL broadband connection with account number of [protected]. I am on the BBG FN Combo 630 plan where night 2 am to 8 am it is free. But BSNL has removed the night free feature from the plan from July 1st onwards and did not even bother to inform us. No call, no SMS, no email. It was only on July 7th that I read somewhere on Internet of plan change. Until then I had downloaded 5GB of data at night (which was supposed to be free)...
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S
stara
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refund of security

Address:Agra, Uttar Pradesh

My landline is disconnected but they have not send for refund of security when I tried to contact on 1500 Despite my several trial i was unable to contact them .kindly inform me the status of refund of security. Vipin kumar tara 25a kaveri kunj near kaverimandir Kamlanagar agra 282005...
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J
Jenish George
from Puducherry, Puducherry
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Unauthorized and unwanted deduction in the name of VAS

Address:Ernakulam, Kerala

I aIesm a cellone user from Kerala . ON 11 July, i got an sms as follows:- Dear customer, Your pack Headlines Today Single Channel Pack Rs10_7Days is about to renew on[protected] and you will be charged Rs 10.00 which is valid for 7 days. To unsubscribe send STOP to 155223. I send sms accordingly to 155223 and got the Following reply:-Dear Customer No VAS Services Found or VAS Services Already Deactivated. - BSNLMOBILE However, on 12 juLy...
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A
Abhishek Pk
from Pune, Maharashtra
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Shifting of Land line

Address:Bangalore, Karnataka

My BSNL land line No is [protected]. I have applied for shifting of land line within the same exchange area on 30 May 2014 due to change of residence. The land line has not yet been shifted despite repeated approach/requests. It is once again requested to shift the land line at the earliest please....
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N
nitulkumar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing failed with error message, but the amount deducted from SBI account

Address:Kamrup Metropolitan, Assam

Hi,
I have tried to pay my BSNL broadband bill on 10th july 2014 a amount of Rs.2272 through bsnl portal but it was failed with an error and a amount of Rs 2272 deducted from my SBI account.I used SBI master card for the payment through Billdesk.Till now neither payment is successful nor billdesk returned my money.Please help me in this regard.
My name is Nitul Kumar Bordoloi and I am from Guwahati Assam.My Broadband no is0361...
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S
Suyog Changedia
from Pune, Maharashtra
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broadband and lanline connection is not working good

Address:Ahmednagar, Maharashtra

my no is[protected] which is not working properly. Broadband or net connection shows limited connection and land line phone sound quality is very poor. your BSNL officer or customer care is not help us... so what to do??? plz help us. thank u....
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F
FARUK AJAM RASTAVI (FARUK)
from Pune, Maharashtra
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unsupported driver

in previous version bsnl evdo working fine on os x 10.9. today i install new system os x 10.10 ( os x yosemite) ... bsnl evdo prithvi ue100 modem not detacting CDC modem driver. so unable to connect internet.. so any one can solve the problem...
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C
cvram4u
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP from BSNL Postpaid to AIRTEL Postpaid

Address:Bangalore, Karnataka

I had given a request to port my two BSNL postpaid numbers to Airtel on 01/07/2014 at a Airtel company showroom in Koramangala near sony world signal. The numbers are [protected] and [protected]. I had clread all dues with BSNL and more over BSNL holds a deposit of 1000/- for both the numbers together. When i contacted today at Airtel the showroom guy says it shows a error and still my numbers are not ported. And for one number request...
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S
sayarid
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in informing about broadband plan change

Address:Kolkata, West Bengal

the broadband tariff in our number[protected], under the name dr. samir dalapati, gives 2.5 gb free data and night unlimited as the plan old BBG FN 500. w.e.f 1st july 2014, the night unlimited on this plan has been completely removed. but bsnl only informed us about this change on 7th july, 2014. Till then, a lot data was downloaded as we thought it was unlimited. so this month's bill will carry a lot more extra fee because of bsnl....
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G
Geeta Gidwani
from Rawatbhata, Rajasthan
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Excess bill on account of online games

Address:Kota, Rajasthan

My telephone number is[protected]t the rate of rs.50/month.
I have not played single game.
They have given the toll free no. [protected].
They are picking but they say our executives are busy. Kindly wait.See the matter.
The bill is sent by increasing about 1000 rupees.
Immediatelt deactivate these games & inform us immediately....
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B
buntymandla
from Ratlam, Madhya Pradesh
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Unsubscribe the service: "BSNL Games on Demand - Indiagames"

Address:Mandla, Madhya Pradesh

From ASHEEM KUMAR SETH S/o Shri R.P.Seth Sadar Bazar Bhagat Singh ward, MANDLA M.P. Telephone no.:[protected] Sub.: Unsubscribe the service: "BSNL Games on Demand - Indiagames" Sir, Without my approval "BSNL Games on Demand - Indiagames" service has been activated in my broadband account and charges has been added in my BSNL broadband account bill. Please unsubscribe this service with immediate effect. I should be paid back my...
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K
krk235
from Addanki, Andhra Pradesh
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failure to log in consistently

Address:Visakhapatnam, Andhra Pradesh

I am broad band user of BSNL for so many years.I have recently registered with you for checking my user account. My user id is krk235. My user id and password have been confirmed by your complaints cell yesterday. But iam sorry to inform that I am not able to log in still. Please resolve the problem.Thanking you, krkrao....
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bsnl1960
from Lala, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double payment made

BSNL mobile number [protected] prepaid mobile recharged 135/- on[protected] at 12:49A.M., second time recharded 135/- at 01:07 A.M. through paytm cash as 350 minutes per month basis..Due to server problem it is first time show transaction failed . So I go for another attempt to recharge it. So It is double payment made. Kindly arrange to refund of my Rs 135/- to my paytm cash account at the earliest possible please. I am waiting for your valuable...
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V
vinayan2
from Thiruvananthapuram, Kerala
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Re activation sim no:8991729093483803815 reg:-

Address:Thiruvananthapuram, Kerala

sir, my mobile[protected](sim no:[protected] not working iam every complints bsnl custemer care stachu near secerteriate, tvm. this office to new direction to anouther new sim (recived the ruppes100 only) no:[protected] .this sim not working. my complint very urgent decition for this request my all contact for kerala university for health secience.kindly take nessery action further section thanking you cunsumer...
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B
babai82
from Kolkata, West Bengal
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combo500 plan has been withdrawn

Address:Kolkata, West Bengal

i have been using bsnl 500combo plan far past 6years, which provide me unlimited download during 2am to 8am.today i came to know that bsnl withdrawn the whole plan for new and existing customer from 1st july2014. Is it a legal way to change existing post paid plan without any concern of customer, moreover how it can be possible to break agreement with a post paid customer without notifying .please do as need full....
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