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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 402

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E
epkgupta
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized money deduction

Address:Karauli, Rajasthan

Rs. 20 deducted from my credit for on 29 March 2014 from number[protected] without my consent.
Rs. 20 deducted from my credit for BSNL Gold Club Contest on 15 March 2014 from number BP-ONMOBL[protected] without my consent. No response given on 1503 IBR service. This type of complaint was also registered by me 10 or 15 days earlier(28 FEB) also. Now this happened second time. No redressal is being given by BSNL. I request to instruct...
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M Sai Chakradhar Nivas
from Udupi, Karnataka
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my landline connection was disconnected

Address:East Godavari, Andhra Pradesh

tatikonda venkata suneel beside postoffice navara, samarlakota mandal, kakinada, east godavari, andhrapradesh, 533440. my landline connection was unfortunately disconnected without my notice .I want to get it reconnected what must i do? I also want to take a broadband connection from it. so would you please do it fast. nor i want to take another connection of ll, bb with same number ie [protected]....
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P
pranay.aot
from Lucknow, Uttar Pradesh
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Not getting Incoming calls while roaming.

Address:Khordha, Odisha

With your valuable site I want to draw attention to BSNL authority.My BSNL ph no is [protected], it's a connection of Birbhum, West Bengal. I'm now in Bhubaneswar, Orrisa.I have already activated incoming free while on national roaming.I have main balance also.But my friends & family always complin me that wjen they are trying to call me, it's said "the is not exist and please check the number and dail again".They have to call me for...
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V
Venkatesh N Gothe
from Kovilpatti, Tamil Nadu
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Mobile prepaid bill -94497175890

Address:Uttara Kannada, Karnataka

I am a customer of BSNL mobile prepaid .Iwant to submit a complaint that balance is day by day reducing.As per them i had sent request for 2 services. But I did not subscribe any such service.Without any information OR any request amount is deducted from my balance . I want to get balance as soon as possible.In this case I already forward a complain to BSNL customer care on 30.03.2014...
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KUMARL84
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of Video Mania

Address:Khordha, Odisha

Sir, BSNL sends me a message that video mania service is activated on my no.[protected] and Rs3 for 3 days will be charged. To STOP this service messaged stop on 155223. I messaged 2 times but still they again cut I balance from my account. Then many timesI complaint to BSNL Customer care and every time they say we stop your service and now it will not be charged. But after every 3 days they send me the same message and debit Rs...
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Praful Mathur
from Pune, Maharashtra
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Recharge Failed and No Refund

Address:Pune, Maharashtra

My sim activated on 27/03/2014 in afternoon. I was told that once it is activated, I can recharge with Rs699 unlimited BSNL to BSNL plan. After my sim got activated, I recharged my number with 699Rs plan from BSNL website only, https://portal.bsnl.in Transaction was successful, but it is not recharged. Customer care says that I have to recharge with 42rs, which was not told to me earlier. They also say that 699Rs will not be refunded...
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F
Francis Mathews
from Delhi, Delhi
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Without notice added caller tune & deducted money from mobile

Address:Kottayam, Kerala

This has been done twice with my Mobile number [protected]. I had been tried to lodge the complaint with customer care but, BSNL is making fool giving message as, to hold on, you are in Q etc. Very difficult to get their customer care. Request to take action strictly & refund minimum amount of Rs.25000 as compensation....
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Address:Kolkata, West Bengal

Hello Sir I am Aniruddha Hazra, I am a BSNL customer since 8 years.This year 18/02/2014 first bsnl company automatically activated the Value Added Service(VAS) in my mobile phone.They activated some kind of mjokes and they deducted 10 rupees from by mobile account balance.I immediately call the customer care([protected]) they said they aren't activated any VAS but if I willing to deactivate that I need to send a message.They gave me the...
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pratibha tiwari
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted automatic deduction of money by activating hello tv and other vas

Address:Bahraich, Uttar Pradesh

Kindly see the complain docket numbers c26ue306587 dated 26/03/2014 and c23ue301270 dated 23/03/2014 and many more unheard complain to deactivate the vas automatically activated by sending sms from no.51010 mentioning a false web site as http://bsnlhellotv.In, http://goo.Gl/uplcns.When i tried to deactivate the same, by registering a complain i could not do that rather after every assurance money is continuously deducted.
Please help...
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Q
queena
from Mumbai, Maharashtra
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problem in network connection

Address:Khordha, Odisha

Its been 5 days, i am unable to contact odisha bsnl no which is at MUMBAI.perhaves the problem is in nayapalli, jaydev bihar from this perticular area i can not contact to that no.i have also tried from other bsnl nos from this area the same msg always comming"the dieled no does not exist" and i have complained bsnl customer care supports but they have not solved it yet.please solve my problem......
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M
munmun chatterjee chakrabarty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge in prepaid broadband

Address:Nadia, West Bengal

on 21/3/2014 during online recharge of prepaid broadband for service id [protected], tariff BBVRL 200, an amount of Rs 200 was deducted from my sbi account vide transaction #[protected] at BILLDESK.COM_BILLPAY ON POS 00005078 but till date no recharge took place. Again similar thing happened on 25/03/2014 vide txn #[protected] at BILLDESK.COM_BILLPAY on POS 00005078.Here again the amount was deducted from my account but no recharge took...
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Praveen Sonkusare
from Nagpur, Maharashtra
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low broadband speed

Address:Nagpur, Maharashtra

I got my broadband connection started on 29th of jan...I applied for 900 unlimited combo plan. According to it I should get speed of 2mbps upto 8gb and beyond it I should get 512kbps of speed..But I am getting 70 kbps of max speed on todays date...what should I do... I also shared same problem with bsnl office members[protected] but they are taking it lightly. What should I do??? My details:- Add.-Plot No.-239, Lokmanya Nagar, Nagpur-440016 Mob...
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S
seema punia
from Khairagarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of sevice video mania

sir BSNL send me a message that video mania service is activated on ur no. and Rs3 for 3 days will be charged to STOP this service message stop on 155223. i message 2 times but still they again cut balance from my account. then 5 times i complaint to BSNL Customer care and every time they say we stop your service and now it will not be charged. but after every 2 days they send me the same message and cut my balance. and when i send STOP...
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J
jaikumar0353
from Sirsa, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding internet services on prepaid blackberry plan

Address:Sonipat, Haryana

R/s i have recharged blackberry bis3 plan of rs.410 on dated 16th march 2014 on my prepaid no.[protected] haryana. Till now i am not getting this service. I have talked so many times to customer care & blackberry haepline no. Customer care told that your no. Has been recharged on[protected].But blackberry helpline told that no recharge has been done.Now i am in between both.Customer care said that we cant do anything regarding blackberry...
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K
karthikpriyan
from Chennai, Tamil Nadu
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cancellation

Address:Madurai, Tamil Nadu

dear sir... i have use your broadband connection still now. pls cancel and dis connect the your broadband connection because i m not use the internet. my details.. madurai zonal SENTHILKUMAR.V 2 VELAGAM NANMAI THARUVAR KOIL ST NETHAJI ROAD MADURAI-625001 CUS ID- [protected] ACC NO-[protected] PHN NO[protected] CON NO-[protected]...
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Mr.Anupam
from Kolkata, West Bengal
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Bsnl sim block not taken

Address:Kolkata, West Bengal

Dear BSNL
Authorities, I My self Sudip Bhaduri .i just lost my mobile on a local train.after that i am continuously calling to BSNL Care [protected] no they are asking me about the name of that sim owner which i am right, bt after that they asked me hw much balance i hav on my ph. i am telling him that i didn't remember bt approximately hw much i wl speak to you, after that i am speking him my validity correctly bt they did not...
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preethikumar
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one time charge in games on demand

Address:Chennai, Tamil Nadu

Sir, I am one of the BSNL land line customer. I have inter net connection also with my land no.[protected]. From the last eight months in my phone bill extra payment of Rs/- 200 is being charged for games on demand. Many times I complained in the BSNL office Adyar, and also tried to customer care section. No action is taken place so far. Unnecessarily I am paying 200 rupees as extra charge on every month through ECS clearance. As a middle...
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S
sonibabu
from Agartala, Tripura
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Regarding de activation of service message

my mobile no is [protected].pl.ref my complaint docketing no ors/co/2014/236.Earlier i got a message that my VAS HAS BEEN DE ACTIVATED with ref no. 2380527 on 15.2.14. to my surprise, service still are coming and money deducted accordingly. furthermore i have contacted BSNL CARE sevaral time but no effect tilldate.may i know why my coplaint is not considered for redrassal. is BSNL looking after these matters or authorised any private party...
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N
nayab.shafaque0341
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband service not up to the mark

Address:Burdwan, West Bengal

I Nayab Shafaque a loyal customer of bsnl india since 5-10 years but i am getting a lot of problem regarding my broadband connection. It is common to me that there is a link failure 5 to 6 times in a month due to which i am unable to use its services but they are getting paid by me fully irrespective of bad services.

And after complaining this to the customer care I am not getting good responses by them. They are just filing...
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Subba reddylv
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PUK code is required - BSNL

Address:Hyderabad, Andhra Pradesh

PUK code is required - BSNL This is to certify that I B VENKATA SUBBA REDDY I am having user of BSNL mobile No.[protected]. and SIM No:[protected] .But at present my PIN blocked. So that PUK code is required. But I have no PUK Code. It is therefore requested that please informed me my PUK code at the earliest. Thanking you B VENKATA SUBBA REDDY...
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