Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i got this sms "Sales Transaction for Mobile no. [protected] could not be processed. Please contact customer care for further assistance. REf No.[protected]"
The amount is deducted from my SBI account (as i paid through netbanking on portal.bsnl.in and it shows success TRANSACTION ID TXE[protected]

Kindly refund the amount or activate stv95 on my mobile....

Phone no.[protected], not working since 18 days. No action on online complaints and visits to Premnagar exchange. Letter to SDO My Pandey and e-mail to pg_dehradun met with no results. Automated complaint number generated and Mr Fauzdar Mob number [protected] assigned to complaint message received on mobile.After few days another automated message of complaint resolved is received without any progress on ground. Very frustrating experience,...

My Blackberry service is not working since last two months and i have made complaints since its stopped working, till now it could not be resolved and i am sick and tired while calling to bsnl personnel. I had made first complaint on 13th Jan 2014 to till now my issue is not resolve. Kindly help me in this regards and do let me know exactly where i can make the complaint to get this issue resolve. Open ticket nos details are given...

I got my broadband connection started on 29th of jan...I applied for 900 unlimited combo plan. According to it I should get speed of 2mbps upto 8gb and beyond it I should get 512kbps of speed..But I am getting 70 kbps of max speed on todays date...what should I do...
I also shared same problem with bsnl office members[protected] but they are taking it lightly.
What should I do???
My details:-
Add.-Plot No.-239,...

I have charged two tariff offers in my BSNL Cellone Kerala Circle Number +[protected] Dated - 21/02/2014 Time : 01:50 PM 1, INR 71 offer for getting call rated down to 30P/Min for all Local Mobile Calls Ref No. [protected] 2, INR 36 offer for night bsnl local calls at 5P/Min Ref No. [protected] But both of the offers are not active yet . I tried calling customer care through so many ways and could not connect to them. tried...

My Cell-one mobile top up was done on[protected] at 6:33 am using BSNL website for the purpose. An amount of rs.220 was deducted from the bank account but the same was not credited as top-up. The bank transaction ID is IGR2851168. It has been transferred to biller account [protected]. Please look into this failed transaction and do the needful to return the amount or credit to the top-up...

Hello Sir,
I am having BSNL LANDLINE connection in my house and landline number is[protected].
But, the bill shows wrong resident address and due to which the landline bill never reaches at my house.
So, Kindly update my resident address.
My full Resident address is:

1030 Maru gali, Dauji Ghat,
Mathura, Uttar Pradesh
PIN- 281001
INDIA...

I want to discontinue the caller tune of my mobile number[protected]. I cannot find the number to get this service discontinued from my mobile. Further BSNL did not even ask me before extending the caller tune service and charged rupees 42 without my consent. i would request you to cancel this caller tune service from my mobile number as soon as possible and kindly provide me the customer care number of Faridabad BSNL office. The number...

I had been continuously getting promotional messages from BSNL. I received a message from BT-PKONLN 9th Feb 2014 on my cellone connection [protected]. It states “your service for Single Channel Pack has been renewed. You have been charged Rs.5 for 3 days. To unsub, SMS DEACT ALL to 5101099 or click http://goo.gl/PL9iXk”. When I had not agreed for any subscription, I was continuously charged since then without my consent. My efforts...

Sir, My bill amount for telephone number[protected] for the month of January 2014 stands for Rs.851/-. Usually my monthly bill amount is Rs.562/- under the plan. When I enquired with the customer care I was informed that an amount of Rs.257/- plus taxes has been charged for hungama subscription. I was shocked to hear this as we did not use this facility. When I contacted them through mail (support.[protected]@hungama.com) regarding this I...

Hi I have done online recharge/topup amount of Rs 300 with Ref:[protected], where customer care people are not giving proper answer, also lodged complaint online where the status is showing closed, I didn't got my money back nor my amount got credited to my mobile no. the online registration no. is 4B13AP353677. This is shame on the part of our bsnl team who couldnt respect their custormers...

Hi, Bsnl should add / mention email id of customer care of each and every circle / states as is been seen in other telecom network such as Tata Docomo, Reliance, Vodafone. By adding email id of customer care, customer can explain in detail there problems. Giving a call many time i faced problem, the customer care who are attending the calls are either have less business (bsnl) information. They dont have proper knowledge of BSNL plans...

I recharged my BSNL number [protected] (punjab) by Rs95 ( BIS Lite Plan Amount ) on 19 Feb ( 07:00 AM) and waited for 5-6 hours ( Previuolsy the activation has taken less then a hour ). But, after 5-6 hours the plan doesn't got activated so I called BB Helpline (1505) and they said don't panic it will get activated after 24 hours. I waited for next 24 hours and now after the plan doesn't got activated. Customer Care is telling to wait for...

Sir, I have a BSNL landline connection with number[protected] at 138, Gopur Colony, Indore. I received bill for the month of Jan, 2014 by SMS on my mobile no. [protected] on 4/2/2014. The last date of payment was 25/2/2014. On 18/2/2014, I remitted payment through debit card of Bank of Maharashtra. In the past, I get both SMS as well as e-mail on the same day. However I have so far not received any of the acknowledgement so far....

I recharged my BSNL number [protected] (UP-East) by Rs95 ( BIS Lite Plan Amount ) on 18 Feb ( 11:00 AM) and waited for 5-6 hours ( Previuolsy the activation has taken less then a hour ). But, after 5-6 hours the plan doesn't got activated so I called BB Helpline (1505) and they said don't panic it will get activated after 24 hours. I waited for next 24 hours and now after almost 35 hours the plan doesn't got activated. Customer Care is telling...

i am dp sharma holding my bsnl prepaid mobile number [protected]. i had applied for mobile number portability from bsnl to vodafone accordingly i had forwarded a porting code BX942298 which i received from bsnl. i had submittted all the documents as requested by vodafone, vodafone while processing my request had intimated to me that the porting code bx is being used for karnataka state and hence they were not able to process my case. req bsnl...

Dear SIr/Madam, My Name Is Saran.. i Live in Hosur .My Mobile No Is [protected](BSNL), 4 days before i called customer care and i said i want change my hello tune from pakkatha pakkatha song from vvs to kandangi in jilla..they said no hello tune is currently working on your sim .so i will change your hello tune to kandani song within 24 hours ..but still now my hello tune is not changed and also at the same night they took 19Rs from...

I have a post paid BSNL sim which i use for internet only.Earlier i used to get a bill of about 900 at max but last month they chargeed me 1789 and today i am getting a message that my bill for this month has reached 2558 and he month is not over yet.they are asking me to pay the amount as soon as possible or they will disconnect my connection. the datails of my sim are
mobile no. :[protected]
account no:[protected]
email...

My mobile number [protected].On 15.0.14 one message send by bsnl telling that rupees 150 has been deducted for free TV activation for one month. This is without any requirement from my side and when contacted customer care informed that amount may be credited after 7days.Why bsnl is doing this type of cheating to customers and again myself need help to prevent all commercial sms to this number. TRAI has to made strict rules against this type...

my landline number is[protected] i was using bsnl broadband 1gb plan for few months i used stay away from home and used broadband very less but i was always getting extra bill of around rs1000 for few months but i did not had the time to investigate and i thought that i might have used broadband or some background service might have downloaded. but this week i took some time to investigate and i registered on selfcare.ndc.bsnl.co.in and...